Skift Blog
AUGUST 15, 2024
Skift Take: In 2023, Booking and Expedia spent a combined $13 billion on marketing, with Booking demonstrating better efficiency and global reach. While both still invest heavily in Google, they're shifting towards alternative marketing strategies like price discounting and B2B channels.
Anthony Cole Training
AUGUST 16, 2024
Every business that has ever been started has done so by wanting to position its products or services on a continuum between the two extremes of value and price. Some businesses (think Apple, Ritz Carlton) are focused on delivering a high value experience. Some businesses (think Walmart) are focused on being the low-cost provider in their industry. Most businesses land somewhere in the middle.
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Lodging
AUGUST 16, 2024
DALLAS, Texas—CBRE reduced its forecast for U.S. hotel performance this year as lodging demand softens due to weaker-than-expected leisure travel and slowing corporate profit growth. CBRE now projects a 1.2 percent increase in revenue per available room (RevPAR) growth for 2024, down from the 2.0 percent estimated in May 2024. Nevertheless, CBRE anticipates 2 percent year-over-year growth in RevPAR in the second half of 2024, up from 0.5 percent year-over-year growth in the first half, […]
Social Hospitality
AUGUST 13, 2024
Marketing has evolved dramatically from traditional, one-way communication methods to consumer-centric approaches. Past strategies relied heavily on top-down messaging, where brands controlled the narrative, and consumers were passive recipients. However, today’s marketing strategies are shifting towards more interactive, dialogue-based ones. Brands focus more on building relationships with their audience and valuing consumer input to foster community.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Skift Blog
AUGUST 14, 2024
Skift Take: Regulators aim to curb digital chicanery. Their target: fake AI reviews, paid praise, and biased endorsements from influencers. But policing the sprawling review ecosystem may become a headache for many.
Hotel Management
AUGUST 13, 2024
The countdown is on to the 2024 HM Awards for Hotel and Accommodation Excellence, presented by Sealy Posturepedic, with nominations now open to determine the top properties, people and projects in the region. HM caught up with the winner of the 2023 HM Award for Marketing and Communications Associate (NZ/SP), GP Communications Founder, Ginni Post, to talk about her experience of the Awards.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Are Morch
AUGUST 15, 2024
How do you feel about waking up in luxury? We have good news for you–no one does luxury better than the Arab world. Many travelers and pleasure seekers think you can’t do better than tropical islands or major European capitals, but the real, old-money luxury lies in the Middle East. So if you’re ready to […] The post Arabian Nights of Luxury: The Awe-Inspiring and Most Unique Hotels in The Arab World appeared first on Are Morch, Digital Transformation Coach.
Skift Blog
AUGUST 10, 2024
Skift Take: Airlines comes in all shapes and sizes, and so do the real world applications for artificial intelligence. We sat down with five aviation leaders to find out how they think the new technology will impact their business.
Hotel Management
AUGUST 12, 2024
EVT is set to take over management of the 74-room Alex Hotel in Perth with the property joining the Independent Collection by EVT in mid-August. Located at 50 James St, Alex Hotel includes the renowned Shadow Wine Bar and Dining Room located next door, behind a classical 1950’s façade on William Street. “We are excited to partner with Alex Hotel and Shadow Wine Bar, two iconic names in Perth’s hospitality landscape, and welcome them to the Independent Collection by EVT,” said EVT Director
Lodging
AUGUST 15, 2024
ARLINGTON, Virginia—Knowland and Amadeus presented metrics from the companies’ Hospitality Group and Business Performance Index. For the second quarter of 2024, the Index shows overall health of 105.5 percent year-over-year (YOY.) This is the first time the overall Index has exceeded 100 percent, reflecting continued industry health across all reported indices.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
eHotelier
AUGUST 13, 2024
Visual brands like hotels can gain a lot of traction and interest from video content, especially if you use platforms like TikTok and YouTube Shorts. Tailor your content to the platforms’ strengths and you can attract potential guests.
Skift Blog
AUGUST 16, 2024
Skift Take: In an increasingly competitive market, airlines are looking closer to home to help stand out on the international stage.
Hotel Management
AUGUST 15, 2024
A AU$2 million ‘Hamptons-style’ refurbishment is underway at Ramada by Wyndham Marcoola Beach, with 24 of the holiday apartments and hotel rooms to be upgraded under a classic coastal theme. The property dates back to the 1960s, when the original tower was built, and has welcomed a host of VIP guests throughout the decades – the most high profile being the Duke of Bedford and Lady Fairfax, who visited in 1971.
Lodging
AUGUST 13, 2024
ATLANTA, Georgia—Officials of Aperture Hotels announced that Patrick Short has been named chief operating operator. In his new role, Short will provide cross-disciplinary leadership and direct operational execution and commercial strategy for Aperture’s portfolio of 27 managed hotels. “With more than thirty years of hospitality operations experience, Patrick is the perfect fit for Aperture’s growing portfolio to continue improving operations performance metrics across the board,” sai
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
eHotelier
AUGUST 12, 2024
A strong, loyal seasonal hotel workforce is not an impossibility, even in the current hiring climate. By shifting management’s attitudes toward the seasonal workforce — and by introducing more agile processes into HR — hotels should find it easier to manage staffing swings during their on- and off-seasons.
Skift Blog
AUGUST 15, 2024
Skift Take: Consumers hate junk fees and lawmakers have been slowly cracking down. But businesses are still pushing back.
Hotel Management
AUGUST 15, 2024
TFE Hotels’ highly anticipated new-build property, The Eve Hotel Sydney, is leveraging the creative minds behind experience-led hospitality group Liquid and Larder to curate must-visit food and beverage offerings. Liquid and Larder, the group responsible for popular venues such as Bistecca, The Gidley, The Rover and Alfie’s, will serve as the exclusive food and beverage partner for the boutique Redfern hotel, with venues set to open in November.
Lodging
AUGUST 14, 2024
PHOENIX, Arizona—Aligned Hospitality Management has completed a rebrand of The Tuxon in Tuscon, Arizona, formerly a Design Hotels property, into a voco by IHG. Now known as voco The Tuxon, this hotel is the first voco in Aligned’s portfolio. The brand transition took 90 days. The voco flag was chosen to grow the hotel’s performance by attracting business travelers as the Tucson market has a solid corporate contribution.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
STAAH
AUGUST 13, 2024
Imagine your hotel as the must-book destination everyone’s talking about. That’s the power of the Fear of Missing Out (FOMO)—a crucial driver behind today’s booking behaviors. To capitalize on this trend, you need to be ahead of the game with the latest industry innovations. Here’s how to harness FOMO and keep your hotel at the forefront: 1. From Experience to Transformation: The New Travel Paradigm Today’s travelers aren’t just seeking experiences, they’re looking for transformations.
Skift Blog
AUGUST 14, 2024
Skift Take: Big travel companies have the resources to plan major tech overhauls to integrate AI, but it's taking longer than some had expected.
Hotel Management
AUGUST 15, 2024
Tasmania is soon set to welcome a new boutique hotel in the northwest coastal town of Burnie with the upcoming opening of One North Terrace. The 30-key property, which is scheduled to open in September, is owned by Elphinstone Group, a privately-run, family business based in Burnie, and has been built by Tasmania-born construction group Fairbrother 1834 Hotels will manage the hotel, bringing experience in managing boutique and independent hotels across Australia.
Lodging
AUGUST 14, 2024
Graduate by Hilton announced the opening of Graduate Princeton. Located on Nassau Street in downtown directly opposite campus, Graduate Princeton has 180 guestrooms and a signature restaurant, Ye Tavern. Paying homage to the town’s history, architecture, and design, the opening marks the first new hotel to open in Princeton in nearly 90 years—and only the second hotel in its downtown, nearly doubling the number of available hotel rooms in town.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Hotel Designs
AUGUST 12, 2024
Hotel Designs Roundtable: Is there a place for premium and luxury retail brands in hospitality? Roundtable: Is there a place for premium and luxury retail brands in hospitality? In collaboration with Danish furniture brand BoConcept , Hotel Designs Editor Sophie Harper co-hosted a discerning conversation alongside Michael Effenberger, Head of Business Development at BoConcept on the successful transition of high-end retail brands into the hospitality arena… At the beginning of July, our roundtab
Skift Blog
AUGUST 13, 2024
Skift Take: Once considered an overpriced gimmick, onboard Wi-Fi is quickly becoming a cabin commodity.
Hotel Management
AUGUST 15, 2024
Hong Kong’s Cathay Group has placed a firm order with Airbus for 30 A330-900 widebody aircraft, which follows a thorough evaluation by the airline under its mid-size widebody fleet renewal programme. The newly-ordered aircraft will enable Cathay to modernise its earlier generation A330-300 fleet and expand its operations on high capacity regional routes.
Lodging
AUGUST 14, 2024
SALT LAKE CITY, Utah—DoubleTree Suites by Hilton Salt Lake City Downtown announced the completion of a renovation including a redesign of the central atrium, lobby, guestrooms, food and beverage concepts, fitness center, and indoor pool. The hotel is managed by HRI Hospitality, and the renovation design was led by Studio 11. “We are thrilled to unveil a reimagined property to our guests that showcases the vibrant beauty of the city,” said Joe Snarr, area vice […] The post DoubleTree Suites
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hospitality Tech
AUGUST 12, 2024
With rising costs, labor shortages, and evolving customer expectations, restaurants are reassessing their tech stacks. A recent survey highlights the challenges and opportunities that come with adapting digital strategies in a fast-changing environment.
Skift Blog
AUGUST 12, 2024
Skift Take: The travel industry is making a global shift to capture India’s booming outbound tourism. From hotels and airlines to credit cards and digital platforms, everyone’s racing to cater to this surging wave of Indian travelers. As the market soars, the India opportunity is simply too big to ignore.
Hotel Management
AUGUST 15, 2024
The Far East Asia edition of the popular Asia Hotel Industry Conference and Exhibition (AHICE), hosted by HM and Wayfarer magazines, is set to make its historic debut in Japan on Wednesday, September 5th, 2024, at The Tokyo EDITION hotel in Toranomon. AHICE is the Asia-Pacific region’s premier series of hotel industry events, held in seven locations across the Asia-Pacific, including Australia, New Zealand, Singapore, Hawaii, Fiji, the Maldives and now, Japan.
Lodging
AUGUST 15, 2024
In June, the Fairmont Grand Del Mar unveiled its reimagined lobby lounge, library, and bar, designed in partnership with Los Angeles-based design firm Bishop Pass. The spaces allude to opulent Italian palazzos, featuring new neo-baroque and rococo detailed furnishings, and to the local setting. “We were very much inspired by the existing architecture of the Grand Del Mar and its location in Los Peñasquitos Canyon Preserve as well as the great palaces and villas of […] The post Italian Insp
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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