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Skift Take: Etihads bet on Charlotte underscores a broader strategy: using Abu Dhabis growing hub status, and its unique U.S. Pre-Clearance advantage, to build traffic beyond traditional gateways.
DALLAS, TexasRemington Hospitality announced the appointment of Ben Perelmuter as its new chief executive officer, effective June 2, 2025. Perelmuter brings nearly three decades of industry experience to the role. Perelmuter joins Remington Hospitality from TPG Hotels & Resorts, where he served as president and chief operating officer. His career also includes a tenure at Aimbridge Hospitality, where he advanced from general manager to division president.
Last week in part 1 of our 3-part series on Hiring and Retaining Top Sales Talent, we discussed the importance of defining your ideal sales candidate profile and establishing firm hiring standards. Identifying critical, non-negotiable standards and expectations for new hires will help to improve the quality of the candidates you look for, interview, and eventually hire.
An uptick in Australian visitors to New Zealand has helped drive a 2.9% RevPAR increase across the nations hotels during the month of April, according to Horwath HTL and Hotel Council Aotearoa data. The latest report, New Zealand Hotel Performance Focus, shows that this growth was achieved despite ongoing declines in key urban markets such as Auckland and Wellington.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Skift Take: We pointed out last year the lack of affordable hotels being built in Saudi Arabia. Wyndham wants to change that with 100 Super 8s in 10 years.
WASHINGTON, D.C.AAA projects 45.1 million people will travel at least 50 miles from home over the Memorial Day holiday period from Thursday, May 22, to Monday, May 26. This years domestic travel forecast is an increase of 1.4 million travelers compared to last year and sets a new Memorial Day weekend record. The previous record was set back in 2005 with 44 million people.
In todays hyper-competitive hospitality industry, standing out online is no longer a luxury; its a necessity. As travelers increasingly turn to digital platforms to book their stays, hotels must leverage every tool at their disposal to capture attention, engage guests, and drive bookings. Enter AI-powered social media management and creative content managementa dynamic duo transforming […] The post Boost Your Hotel’s Online Presence: Harnessing AI, Social Media, and Creative Content
In todays hyper-competitive hospitality industry, standing out online is no longer a luxury; its a necessity. As travelers increasingly turn to digital platforms to book their stays, hotels must leverage every tool at their disposal to capture attention, engage guests, and drive bookings. Enter AI-powered social media management and creative content managementa dynamic duo transforming […] The post Boost Your Hotel’s Online Presence: Harnessing AI, Social Media, and Creative Content
New Zealands first JW Marriott has opened in Auckland, following a multi-million-dollar property transformation. The new JW Marriott Auckland, located in downtown Auckland, features 271 guest rooms and 15 suites, an array of wellness offerings, local art and references to landscape and culture in its design. Marriott International Area Vice President – Australia, New Zealand and Pacific, Jason Nuell, highlighted the brands belief that a connection to the natural environment is an important
WASHINGTONThe American Hotel & Lodging Association (AHLA) praised the U.S. House Ways and Means Committee for advancing key tax provisions in the Budget Reconciliation package that are vital to the hospitality sector. We commend Chairman Jason Smith and the Committee for their leadership on this critical legislation, said AHLA President & CEO Rosanna Maietta.
When people with legal concerns want a good lawyer, they will likely look one up on the internet. The online world has become the greatest repository of lawyers, but it hasnt made landing clients easier. If anything, the digital revolution has made the competition fierce across the board. But the online world will forever be necessary. When people want representation or a keen legal eye, they wont find it on flyers or phone books.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
The Ritz-Carlton Perths open-air cocktail venue, Songbird Bar, is launching a new cocktail series this weekend that celebrates the best in global mixology. The Twilight Tails series will commence on Saturday May 17, welcoming internationally acclaimed bartender Shingo Gokan and his team from The SG Tavern in Tokyo for an exclusive one-night takeover.
Skift Take: Thai Airways turnaround shows that rebuilding trust, not just balance sheets, is key to recovery. As the airline exits restructuring, the real test will be sustaining momentum in an increasingly competitive Asian hub landscape.
In todays hospitality landscape, every detail shapes the guest experiencefrom the softness of the linens to the quality of the coffee. While hotels often focus on design and in-room comforts, one essential touchpoint is frequently overlooked: the morning cup of coffee for which guests instinctively reach to start their day. This simple ritual can set the tone for their entire stay.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Radisson Hotel Group Chief Development Officer, Development, Asia Pacific, Ramzy Fenianos, discusses how the group is capitalising on demand for mixed-use and dual-branded hotel developments. Mixed-use and dual-branded hotel developments are transforming the hospitality landscape across the region, driven by evolving consumer demands, urban density, and the search for operational efficiency.
Skift Take: While Hilton recently made headlines for bringing its luxury lifestyle brand NoMad to Singapore, the group has made clear that the real growth story lies in the mid-market.
BETHESDA, MarylandGaylord Hotels and Marriott International announced the opening of Gaylord Pacific Resort & Convention Center, the first-ever Gaylord Hotels property in California and the sixth in the brands portfolio. Developed in partnership with RIDA Development Corporation, this $1.3B project includes 1,600 guestrooms, including 89 suites, a range of 12 food and beverage concepts, a 4.25-acre waterpark with multiple pools, and more than 477,000 square feet of meeting and event space.
Managing a hotel isnt just about filling rooms; its about making your systems and operations work together seamlessly. Hotel management can often feel like youre spinning plates – online travel agents (OTAs) sending bookings, guests booking directly on your site, and your front desk needing real-time updates to avoid the dreaded overbooking. With all these moving parts, how do you deliver that perfect guest experience ?
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
New Zealand has welcomed a new value-focused midscale hotel brand Edit Hotels and Resorts, with four properties launched across New Zealand this month. Created by the team behind luxury hospitality group Fable Hotels & Resorts, Edit Hotels and Resorts features a portfolio of recently refurbished properties, including Edit Auckland Central (formerly President Hotel), Edit Auckland Greenlane (formerly Greenlane Suites), Edit Picton (formerly Picton Yacht Club Hotel), and Edit Hanmer Springs (f
Skift Take: Generator's blend of hostel affordability and hotel-style design reflects where younger traveler demand is heading and Brookfield wants in.
RIYADHWyndham Hotels & Resorts has entered into an exclusive development agreement with Le Park Concord Company to launch its Super 8 by Wyndham brand in the Kingdom of Saudi Arabia. With plans to open 100 hotels over the next ten years, the agreement reinforces Wyndhams long-term commitment to expansion in the region. The signing was executed with the active support of the Ministry of Tourism of Saudi Arabia, further underlining the initiatives alignment with the […] The post Wyndham
The number of factors identified to impact the success of a hotels revenue management strategy continues to grow. We know the standard ones: that higher occupancy brings in more guests and therefore can lead to more ancillary revenue; higher ADR means more revenue to flow to the bottom line, leading to higher profit; longer lengths of stay reduce costs, also leading to higher profit.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
American Airlines is adding more services to Australia, with the launch of three weekly flights between Los Angeles and Brisbane. The services, in partnership with Qantas, come alongside the resumption of Americans seasonal service from Dallas Fort Worth to Brisbane this October with its newly-designed Boeing 787-9 aircraft. American is proud to partner with Qantas to increase travel options for customers to Brisbane, Sydney and Melbourne this winter, said Americans Vice Chair and Chief Strategy
DALLAS, TexasCBRE forecasted that revenue per available room (RevPAR) will grow modestly in 2025, driven by the continued outperformance of urban locations benefiting from increased group and business travel, as well as a projected rise in demand for drive-to and regional leisure destinations. CBRE projected a 1.3 percent increase in RevPAR for 2025, with occupancy and average daily rate (ADR) rising by 14 basis points (bps) and 1.2 percent year-over-year, respectively.
Artificial Intelligence (AI) is no longer a futuristic concept in the hospitality industry. Its a powerful force shaping how hotels attract, engage, and retain guests today.
The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.
HM will next month invite the hotel industry to nominate their best people, projects and properties for consideration in the 2025 HM Awards for Hotel and Accommodation Excellence, presented by Sealy Posturepedic. Firmly recognised as the eminent awards night on the accommodation and hospitality industry calendar, HM Awards recognises personal and company excellence across Australia, New Zealand and the Pacific.
Skift Take: A new forecast from hotel broker JLL hits a note of optimism at a time when some critics worry Thai tourism is hitting the skids. Expect people to do fewer hotel deals in Thailand this year, but for those deals to be bigger.
CHICAGO, IllinoisNexGen Hotels announced the acquisition of the Claridge House Chicago hotel in Chicagos Gold Coast Historic District. The boutique hotel will rebrand as a Tapestry Collection by Hilton this summer. The Claridge House Chicago offers guests access to many of Chicago’s attractions, including Wrigley Field, 360 Chicago, the Lakefront Trail, Lincoln Park Zoo, the Magnificent Mile, Soldier Field, and the Navy Pier.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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