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Click on image to learn more 🔊 Listen to Post A few years ago, finding the three words “hospitality financial leadership” together in one sentence was not possible. I know because I tried to Google them in 2014 and came up with a grab-bag of ideas on leadership, consulting, courses and more. Even the words “financial leadership” revealed surprisingly little – some tidbits about CEOs and their roles, but nothing any broader.
In the fast-paced world of banking sales, staying ahead of the competition requires continuous improvement. While group training sessions have many benefits, there's no denying the unique benefits of personalized one-on-one sales coaching. With over 30 years of experience working with banks, we have found that tailored coaching can be the key to unlocking your team's full potential.
Skift Take: What is a Sonder-managed property these days? It's a very eclectic mix of apartments, hotels and resorts. It's tough to create an identity that way, but the company is betting that such diversity works.
The five-star Sheraton Grand Sydney Hyde Park is relaunching its spa offering with a new sensory menu and a new team of skilled therapists to boot. The enhanced luxury experience at On The Park Rejuvenation Day Spa features a range of mind, body and spirit treatments from rejuvenation specialists Aromatherapy Associates, with products from French cosmetology brand Codage Paris.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
In order to run a successful restaurant, you must also have an easy-to-navigate website. Implementing a solid SEO strategy may not be the heart of a good restaurant, but it certainly can help. Here are some SEO practices for restaurants to boost their digital presence and attract customers. Why SEO is crucial for restaurant businesses It’s a mistake to think only large-scale or online businesses are the only ones to benefit from SEO.
More than just a nuisance, allergies are a serious health issue that significantly affects a large portion of the population. It has become crucial for hotels to adapt to and accommodate guests with diverse allergies as knowledge and understanding of these conditions have grown. However, many places fall short of offering a setting that is […] The post Putting Guests First: Providing an Allergy-Safe Experience in Your Hotel appeared first on Are Morch, Digital Transformation Coach.
TFE Hotels is expanding its Melbourne portfolio with the signing of a AU$150 million boutique hotel in Southbank, set to open in September 2025. A joint venture partnership between property developer Time and Place and MaxCap Group, the 188-room hotel marks the creation of a unique hotel brand, the Hannah St. Hotel, which will operate under the Collection by TFE Hotels brand.
All businesses benefit from the use of data. Data can be especially impactful in marketing. Instead of relying on a hunch, marketers can make informed decisions about how to inspire meaningful engagement with their target audience and create content that leads to conversions. The first and often most challenging step is finding the best methods to gather relevant data.
Take yourself for some R&R at Wanderlust Domes. Cradled by the woods of Dropmore South, Manitoba, this luxury camping retreat has everything you need to stay comfy, from a fire pit to a 3-piece bath. It’s even right next to Lake of the Prairies, where you can swim, boat, or fish.
Skift Take: Trivago Guy Tim Williams' fate in Trivago commercials now lies in the hands of the numbers crunchers. No one ever said the travel business or the acting profession are for the meek.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Indonesia’s mystical island of Nusa Penida, a 30-minute boat ride from Bali, is home to what’s firmly one of Asia’s hottest new retreats, Māua , where luxurious and stylish villas, world-class cuisine, leading spa treatments and brilliant service blend together to offer an exceptional stay. James Wilkinson checks in. When Swiss-Belhotel Chairman, Gavin Faull, created the vision for Māua, a new retreat brand named after a rock carving on his farm in Taranaki, New Zealand, it was all about style,
Facebook ads for real estate agents work. A National Association of Realtors study reported that 46 percent of realtors get their most qualified leads from social media in 2023. What are the benefits of using Facebook ads in this industry? Facebook ads for real estate agents can achieve many objectives, including cost-effective marketing, generating more qualified leads, building your brand, expanding your audience reach, and increasing customer engagement and conversions.
The Ascend Hotel Collection , part of Choice Hotels International Inc. , awarded six new agreements and added seven new properties to its domestic portfolio in the second quarter. Recent signings include: Three Bears Resort in Warren, WI. This is the second Ascend property developed by S&L Hospitality , joining The Harborview in Port Washington, WI, and the sixth Choice property under management by the group.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Western Sydney suburb Penrith will welcome its first 5-star hotel this week with the official opening of Pullman Sydney Penrith on Friday August 11. Opening alongside the Western Sydney Conference Centre (WSCC) as part of a $110 million precinct, the hotel features 153 guest rooms, a wellness and fitness centre, upscale European-inspired Marcel Bar and Bistro alongside lobby bar, Tori.
Are existing structures holding talent back? - Insights - Insights There is a growing call for better support in the development of young talent. We just need new frameworks to provide the way forward.
OYO has partnered with Stripe , a global financial infrastructure platform for businesses, to ease the payment experience for its customers and hotel owners in the U.S. The integration will provide hotel owners with a flexible and seamless solution for in-person payments with a Stripe Terminal at their hotels, the companies report. OYO hotels in the U.S. will also be enabled with real-time payouts through Instant Payouts with Stripe, which will improve their cash flow.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
China has lifted restrictions on group tours to Australia marking a major step forward in the recovery of Australia’s most valuable inbound traveller market. Australia as well as other key markets such as the United States, Japan, South Korea have had their Approved Destination Status reinstated with immediate effect, China’s culture and tourism ministry announced on Thursday.
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At the risk of stating the obvious, hoteliers are in business to make money. But the foundation of the business is offering your guests a positive experience in exchange. A significant portion of your efforts to bring in more revenue hinge on understanding what your guests are looking for and finding the most efficient way [.] The post A comprehensive guide to the hotel customer data platform appeared first on Revinate.
Skift Take: Google’s Things To Do tool has been met with both trepidation and excitement. In the tours & activities space, unlike other travel verticals, we expect that Google will benefit the online intermediaries, giving prominence to online travel agencies.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
InterContinental Sydney opens its ground floor restaurant Pont Brasserie this week, led by French-trained Head Chef John Lyons. The latest addition in a broader transformation of Sydney’s sandstone quarter into one of the city’s most dynamic dining precincts, Pont Brasserie will offer contemporary brasserie-style dishes with a twist. With an entrance on Bridge Street – “Rue du Pont’’ in French – the restaurant design features deep rich tones with heritage features and dark timber floors.
In a 2022 industry worth over $7 trillion , digital marketing strategies present a revolutionizing method for real estate agents to sustain a robust internet footprint, attract the appropriate clientele, and remain significant — despite the existence of 3 million active realty licenses within the United States. What is Digital marketing for real estate agents?
Stone Court House, owned by Dr Belinda Demirbasa and her family, is a luxury boutique hotel known for its home-like ambiance and exceptional guest experience. The outstanding residence offers a truly one-of-a-kind experience, combining luxury with a fascinating journey through centuries of heritage in the UK town of Maidstone. Stone Court House takes pride in meeting new guests and ensuring their stay is unforgettable.
Skift Take: The rapid launch of two new products tailored exclusively for the Indian market within a span of less than six months just goes to show how important a market India is for Skift.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
The Star Brisbane has peeled back the curtain on its hotel and entertainment offering ahead of a staged opening from April 2024. The Star Brisbane forms part of the AU$3.6 billion Queen’s Wharf Brisbane precinct, featuring more than 50 new venues including four luxury hotels, an array of restaurants and bars, entertainment and luxury retail. The Star Grand, River Suite The hotel offerings will include The Star’s signature luxury five-star resort, The Star Grand.
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Your website is your property’s shop window. How well it is doing its job can be measured by user engagement on the site and conversion rates. Is your website converting lookers into bookers? Here are some actionable insights to make your website work harder to convert bookings 1) Safe, Secure Browsing For Secure browsing an up-to-date SSL certification is a must.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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