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The security and safety of all guests, employees, and visitors at hotels is top priority for hotel security management teams. Investing in upgrades to security and safety technology helps hotels stay compliant, manage assets, and prevent security incidents. One component of security technology that hotels invest in is key control and asset management solutions.
Skift Take: Taylor Swift is a modern day Midas - everything she touches turns to gold. Fans can’t get enough of the Eras Tour, brought to cities around the world by one of the shrewdest business minds of a generation.
Many companies are struggling with finding talent in today’s environment, and it is particularly difficult to find top-notch sales management talent. Depending on the industry, this role can be a very expensive one to fill, and it is critical to get it right. Every organization needs to grow revenue, and this person is the driver of keeping your sales team focused on the right activities, target clients, industry knowledge, technology solutions, and most importantly, sales skills.
TFE Hotels has announced the signing of a 148-key new-build Adina hotel in Brisbane’s fast-growing inner north of Chermside. Set to open in 2025, Adina Apartment Hotel Chermside Brisbane will be designed by WMK Architecture and will offer an all-day dining restaurant; café/bar, spacious lobby and lobby lounge, a meeting room and conference space, gym, rainwater harvesting capabilities, and parking.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Looking to build on a longstanding commitment to diversity, equity, and inclusion, Davidson Hospitality Group has unveiled some new initiatives and partnerships designed to reinforce its efforts. Kenny Imafidon, VP, operational excellence, recently detailed for LODGING the newly created DE&I Council he leads, the company’s continued investment in DE&I training programs and workshops, and a strategic partnership with the college-based National Society of Minorities in Hospitality (NSMH).
Skift Take: Swift has come under scrutiny for her private jet usage as the wider aviation industry grapples with uncomfortable environmental questions.
You are aware that giving guests a great stay involves more than just cozy bedding and delectable breakfast spreads. Providing special moments and deep interactions is the goal, particularly for families with little children. Are you making sure that your hotel meets the needs of young visitors by providing age-appropriate, entertaining, and educational activities?
You are aware that giving guests a great stay involves more than just cozy bedding and delectable breakfast spreads. Providing special moments and deep interactions is the goal, particularly for families with little children. Are you making sure that your hotel meets the needs of young visitors by providing age-appropriate, entertaining, and educational activities?
New South Wales’ visitor economy is set for a major boost with the anticipated influx of more than 100,000 visitors from interstate, intrastate and international markets for Taylor Swift’s Sydney shows, according to Destination NSW The Sydney leg of The Eras Tour, which is taking place over four nights from 23-26 February 2024, is expected to generate more than AU$80 million in visitor expenditure during the concert period. “2023 was the biggest February hotels have seen in years and Taylo
PLANO, Texas—Aimbridge Hospitality outlined plans to streamline its U.S. operations, including adding an Owner Relations team to its structure and moving to two focused operating divisions named Aimbridge Select and Aimbridge Full Service. The changes announced reflect the company’s pledge to deliver comprehensive management service. The addition of an Owner Relations team nods to the fast-paced environment hotel owners, asset managers, and hospitality brands face daily and looks to provide part
There is a critical understanding that all hospitality financial leaders need to clearly understand and communicate when it comes to expenses. It is a simple distinction that is many times missed or not clearly understood. That is what this piece is all about: Clearing up the mystery and setting the expense record straight. Here’s the […] The post Hospitality Financial Leadership – Material and Immaterial Expenses first appeared on Hotel Financial Coach.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Independent hotel management company Trilogy Hotels has signed a deal with Schwartz Family Company which will see the group assume management of more than 1000 rooms across four hotels in NSW and the ACT. Under the landmark deal, the Trilogy team has been appointed to manage operations for Mercure Sydney, Ibis Sydney World Square, Mercure Canberra and Fairmont Resort Blue Mountains.
WASHINGTON—Improvement in group business, especially across the Top 25 Markets and upper-upscale chains, drove growth in U.S. hotel revenues and profits, according to 2023 P&L data from CoStar. U.S. Hotel Performance 2023 per-available-room metrics Percentage change from 2022GOPPAR: $75.83 (up 8.2 percent)TRevPAR: $211.49 (up 9.6 percent)EBITDA PAR: $53.05 (up 7.6 percent)LPAR: $71.56 (up 13.2 percent) “Total industry revenues and profits were well beyond 2022 levels as pricing power continu
The Prosperous Hotelier Hotels in Tumultuous Times Purchase on Amazon in paperback, hardcover or Kindle format Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy […] The post The Prosperous Hotelier: Hotels in Tumultuous Times first appeared on Hotel Financial Coach.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Lunar New Year celebrations are getting underway at hotels across Asia Pacific with many pulling out all the stops to mark the occasion. In Beijing, celebrations are as bright and colourful as you would expect at luxury hotel The Peninsula Beijing, where its cultural celebrations have become a focal point in the community, according to General Manager, Cameron Cundle.
As the dynamics of workforce management evolve, the landscape of managing paid time off (PTO) and various leaves is undergoing a significant transformation. The once-simple administration of PTO is now a complex web of state and federal mandates, demanding meticulous attention to ensure compliance across diverse jurisdictions. The Complexities of Evolving State Laws In recent years, the intricacies surrounding PTO have been compounded by the divergent laws across states and localities.
Skift Take: India’s Union Budget had it all for tourism — the good (domestic tourism boost), the bad (no clarity on travel tax, 60% cut in regional connectivity scheme allocation) and the ugly (a 97% slash in overseas promotion).
In the dynamic world of hotel management, every day is different. It can feel difficult to find the time to take stock of your property's performance, which can be a problem in such a competitive industry where staying ahead of the game is crucial. When navigating the industry's complexities, benchmarking is the unsung hero for The post The Importance of Benchmarking in Hotel Management appeared first on Revfine.com.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Hilton is set to dramatically expand its luxury experiences through an exclusive strategic partnership with Small Luxury Hotels of the World (SLH). Through this partnership, which will ramp up in the coming months, Hilton customers, including its more than 180 million Hilton Honors members, will be able to earn and redeem loyalty points for stays at participating SLH properties.
WASHINGTON—As more than two-thirds of hotels continue to experience staffing shortages, hoteliers are offering more pay and incentives to attract and retain talent, according to a new survey conducted by the American Hotel & Lodging Association (AHLA). Over the last six months, 82 percent of respondents have increased wages, which hit a record-high average for hotels in December 2023.
Skift Take: The new Trivago ads tend to be one-size fits all, except for languages, and may be too generic to be effective in some parts of the world. Trivago will likely scrap them or adapt them until they resonate.
Crawford Hoying has acquired the Courtyard by Marriott Hamilton in partnership with international hotel owner, operator and developer Shaner Hotel Group. This is Crawford Hoying’s first hotel in Hamilton, OH, and 15th in the company’s portfolio. The 120-key property, located in downtown Hamilton near Marcum Park, offers more than 5,800 sq. ft. of event space, a 24/7 fitness center and an indoor heated swimming pool.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Mantra Club Croc in Queensland’s Airlie Beach has revealed a AU$8 million refurbishment of all 160 guestrooms. Owned by Well Smart Group, the revamped resort presents stylish boutique-style accommodation with coastal-inspired decor. “The transformation of all 160 guestrooms, coupled with the upcoming upgrades to other areas of the resort, solidifies Mantra Club Croc as a premier holiday destination, seamlessly blending historical charm with modern coastal flair,” said Accor Pacific Chief Operati
ARLINGTON, Virginia—Knowland reported meetings and events in secondary markets outpaced the traditional Top 25 markets in January. Most notably, the highest growth Top 25 market, Nashville, Tennesee, was up 16.1 percent, while the top growth secondary market city, Lexington, Kentucky, had a 76.4 percent uptick in meetings and events for the month. This suggests a trend that indicates meeting planners are sometimes opting for secondary destinations to reduce costs.
Skift Take: The 2026 FIFA World Cup's final match will take place in New York and New Jersey's MetLife Stadium. This could change the future of tourism to New York City and New Jersey.
As the hospitality sector undergoes swift transformations, prioritizing convenience and tailored experiences for all travelers, the pivotal role played by Internet Booking Engines (IBEs) becomes undeniably vital. These digital tools have revolutionized hotels' operations, helping them achieve the dual goals of maximizing occupancy and revenue. 11 Most Important Booking Engine Features The hotel's success heavily The post Key Features to Evaluate in a Booking Engine to Maximize Revenue appeared f
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
La Vie hires ex Spicers Retreats GM to drive boutique La Vie Hotels and Resorts has appointed experienced boutique hotel manager, Sam Giles, as General Manager at 202 Elizabeth. Giles will also be responsible for bringing La Vie’s vision for boutique hotels to life as the business seeks to capitalise on the growing demand for personalised hotel experience.
Aligned Hospitality Management appointed Deborah Lahti as chief operating officer. Lathi will join Aligned’s corporate team to lead and manage the hotel’s daily business operations and supervise hotel and corporate initiatives. MCR welcomed Sameer Mehra as chief revenue officer. With 25 years of hospitality experience, Mehra will lead the company’s revenue and sales team.
Last month, Carmen Almos launched Ashburton Hospitality , a full-service consultancy firm focused on asset management. The firm offers multiple services, including project management, transaction advisement and lender/receivership services. Hotel Business spoke with the founder and CEO about her hospitality journey, the new venture and what it means for aspiring female hospitality professionals: How did you get your start in hospitality?
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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