Sat.Feb 03, 2024 - Fri.Feb 09, 2024

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5 Hotel Physical Security Tune-Ups with Key Control for 2024

Lodging

The security and safety of all guests, employees, and visitors at hotels is top priority for hotel security management teams. Investing in upgrades to security and safety technology helps hotels stay compliant, manage assets, and prevent security incidents. One component of security technology that hotels invest in is key control and asset management solutions.

Hotels 344
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Taylor Swift Might Be the Most Powerful Person in Travel

Skift Blog

Skift Take: Taylor Swift is a modern day Midas - everything she touches turns to gold. Fans can’t get enough of the Eras Tour, brought to cities around the world by one of the shrewdest business minds of a generation.

Travel 343
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Should Your Company Hire a Fractional Sales Manager?

Anthony Cole Training

Many companies are struggling with finding talent in today’s environment, and it is particularly difficult to find top-notch sales management talent. Depending on the industry, this role can be a very expensive one to fill, and it is critical to get it right. Every organization needs to grow revenue, and this person is the driver of keeping your sales team focused on the right activities, target clients, industry knowledge, technology solutions, and most importantly, sales skills.

Sales 329
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TFE signs new-build Adina in burgeoning Brisbane suburb

Hotel Management

TFE Hotels has announced the signing of a 148-key new-build Adina hotel in Brisbane’s fast-growing inner north of Chermside. Set to open in 2025, Adina Apartment Hotel Chermside Brisbane will be designed by WMK Architecture and will offer an all-day dining restaurant; café/bar, spacious lobby and lobby lounge, a meeting room and conference space, gym, rainwater harvesting capabilities, and parking.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Davidson Hospitality Unveils New Initiatives, Partnerships for DE&I Council

Lodging

Looking to build on a longstanding commitment to diversity, equity, and inclusion, Davidson Hospitality Group has unveiled some new initiatives and partnerships designed to reinforce its efforts. Kenny Imafidon, VP, operational excellence, recently detailed for LODGING the newly created DE&I Council he leads, the company’s continued investment in DE&I training programs and workshops, and a strategic partnership with the college-based National Society of Minorities in Hospitality (NSMH).

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Taylor Swift Uses Carbon Credits to Offset Private Jet Travel. Do They Work?

Skift Blog

Skift Take: Swift has come under scrutiny for her private jet usage as the wider aviation industry grapples with uncomfortable environmental questions.

Travel 339

More Trending

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Swift’s sold-out Sydney concerts expected to bring over 100,000 visitors to the state

Hotel Management

New South Wales’ visitor economy is set for a major boost with the anticipated influx of more than 100,000 visitors from interstate, intrastate and international markets for Taylor Swift’s Sydney shows, according to Destination NSW The Sydney leg of The Eras Tour, which is taking place over four nights from 23-26 February 2024, is expected to generate more than AU$80 million in visitor expenditure during the concert period. “2023 was the biggest February hotels have seen in years and Taylo

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Aimbridge Hospitality Updates U.S. Operations, Shifts Teams

Lodging

PLANO, Texas—Aimbridge Hospitality outlined plans to streamline its U.S. operations, including adding an Owner Relations team to its structure and moving to two focused operating divisions named Aimbridge Select and Aimbridge Full Service. The changes announced reflect the company’s pledge to deliver comprehensive management service. The addition of an Owner Relations team nods to the fast-paced environment hotel owners, asset managers, and hospitality brands face daily and looks to provide part

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Expedia’s New CEO Ariane Gorin Starts May 13

Skift Blog

Skift Take: It will be a new era at Expedia Group with Ariane Gorin taking charge.

Travel 337
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Hospitality Financial Leadership – Material and Immaterial Expenses

Hotel Financial Coach Blog

There is a critical understanding that all hospitality financial leaders need to clearly understand and communicate when it comes to expenses. It is a simple distinction that is many times missed or not clearly understood. That is what this piece is all about: Clearing up the mystery and setting the expense record straight. Here’s the […] The post Hospitality Financial Leadership – Material and Immaterial Expenses first appeared on Hotel Financial Coach.

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Trilogy wins management of four Schwartz hotels in major first deal

Hotel Management

Independent hotel management company Trilogy Hotels has signed a deal with Schwartz Family Company which will see the group assume management of more than 1000 rooms across four hotels in NSW and the ACT. Under the landmark deal, the Trilogy team has been appointed to manage operations for Mercure Sydney, Ibis Sydney World Square, Mercure Canberra and Fairmont Resort Blue Mountains.

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CoStar: P&L Data Shows Improvement in Group Business

Lodging

WASHINGTON—Improvement in group business, especially across the Top 25 Markets and upper-upscale chains, drove growth in U.S. hotel revenues and profits, according to 2023 P&L data from CoStar. U.S. Hotel Performance 2023 per-available-room metrics Percentage change from 2022GOPPAR: $75.83 (up 8.2 percent)TRevPAR: $211.49 (up 9.6 percent)EBITDA PAR: $53.05 (up 7.6 percent)LPAR: $71.56 (up 13.2 percent) “Total industry revenues and profits were well beyond 2022 levels as pricing power continu

Business 306
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Expedia and Netflix Enter Into Global Advertising Partnership

Skift Blog

Skift Take: Booking.com is going big with a Super Bowl ad in 2024. Expedia Group is going global with Netflix. Different strokes for different folks.

Travel 323
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The Prosperous Hotelier: Hotels in Tumultuous Times

Hotel Financial Coach Blog

The Prosperous Hotelier Hotels in Tumultuous Times Purchase on Amazon in paperback, hardcover or Kindle format Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy […] The post The Prosperous Hotelier: Hotels in Tumultuous Times first appeared on Hotel Financial Coach.

Hotels 130
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Luxury hotels pull out all the stops for Lunar New Year celebrations

Hotel Management

Lunar New Year celebrations are getting underway at hotels across Asia Pacific with many pulling out all the stops to mark the occasion. In Beijing, celebrations are as bright and colourful as you would expect at luxury hotel The Peninsula Beijing, where its cultural celebrations have become a focal point in the community, according to General Manager, Cameron Cundle.

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Auditing PTO Policies: Ensuring Compliance Amid State Variations

Lodging

As the dynamics of workforce management evolve, the landscape of managing paid time off (PTO) and various leaves is undergoing a significant transformation. The once-simple administration of PTO is now a complex web of state and federal mandates, demanding meticulous attention to ensure compliance across diverse jurisdictions. The Complexities of Evolving State Laws In recent years, the intricacies surrounding PTO have been compounded by the divergent laws across states and localities.

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India Slashes Global Marketing Budget: ‘The Joke’s on Us’ — India Report

Skift Blog

Skift Take: India’s Union Budget had it all for tourism — the good (domestic tourism boost), the bad (no clarity on travel tax, 60% cut in regional connectivity scheme allocation) and the ugly (a 97% slash in overseas promotion).

Tourism 322
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The Importance of Benchmarking in Hotel Management

Refine

In the dynamic world of hotel management, every day is different. It can feel difficult to find the time to take stock of your property's performance, which can be a problem in such a competitive industry where staying ahead of the game is crucial. When navigating the industry's complexities, benchmarking is the unsung hero for The post The Importance of Benchmarking in Hotel Management appeared first on Revfine.com.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Hilton brings SLH into the fold, expanding luxury offering to hundreds of new locations

Hotel Management

Hilton is set to dramatically expand its luxury experiences through an exclusive strategic partnership with Small Luxury Hotels of the World (SLH). Through this partnership, which will ramp up in the coming months, Hilton customers, including its more than 180 million Hilton Honors members, will be able to earn and redeem loyalty points for stays at participating SLH properties.

Scale 278
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AHLA: Two-thirds of Hotels Continue Experiencing Staffing Shortages

Lodging

WASHINGTON—As more than two-thirds of hotels continue to experience staffing shortages, hoteliers are offering more pay and incentives to attract and retain talent, according to a new survey conducted by the American Hotel & Lodging Association (AHLA). Over the last six months, 82 percent of respondents have increased wages, which hit a record-high average for hotels in December 2023.

Hotels 298
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Trivago’s AI-Powered Ad Campaign Gets Mixed Global Reaction

Skift Blog

Skift Take: The new Trivago ads tend to be one-size fits all, except for languages, and may be too generic to be effective in some parts of the world. Trivago will likely scrap them or adapt them until they resonate.

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Crawford Hoying acquires Ohio Courtyard

Hotel Business

Crawford Hoying has acquired the Courtyard by Marriott Hamilton in partnership with international hotel owner, operator and developer Shaner Hotel Group. This is Crawford Hoying’s first hotel in Hamilton, OH, and 15th in the company’s portfolio. The 120-key property, located in downtown Hamilton near Marcum Park, offers more than 5,800 sq. ft. of event space, a 24/7 fitness center and an indoor heated swimming pool.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Mantra Club Croc reveals coastal-inspired rooms in $8 million revamp

Hotel Management

Mantra Club Croc in Queensland’s Airlie Beach has revealed a AU$8 million refurbishment of all 160 guestrooms. Owned by Well Smart Group, the revamped resort presents stylish boutique-style accommodation with coastal-inspired decor. “The transformation of all 160 guestrooms, coupled with the upcoming upgrades to other areas of the resort, solidifies Mantra Club Croc as a premier holiday destination, seamlessly blending historical charm with modern coastal flair,” said Accor Pacific Chief Operati

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Knowland: Secondary Markets Surpass Top 25 in Meetings and Events Growth

Lodging

ARLINGTON, Virginia—Knowland reported meetings and events in secondary markets outpaced the traditional Top 25 markets in January. Most notably, the highest growth Top 25 market, Nashville, Tennesee, was up 16.1 percent, while the top growth secondary market city, Lexington, Kentucky, had a 76.4 percent uptick in meetings and events for the month. This suggests a trend that indicates meeting planners are sometimes opting for secondary destinations to reduce costs.

Events 290
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FIFA World Cup 2026: New York/New Jersey To Host Final Game

Skift Blog

Skift Take: The 2026 FIFA World Cup's final match will take place in New York and New Jersey's MetLife Stadium. This could change the future of tourism to New York City and New Jersey.

Tourism 318
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Key Features to Evaluate in a Booking Engine to Maximize Revenue

Refine

As the hospitality sector undergoes swift transformations, prioritizing convenience and tailored experiences for all travelers, the pivotal role played by Internet Booking Engines (IBEs) becomes undeniably vital. These digital tools have revolutionized hotels' operations, helping them achieve the dual goals of maximizing occupancy and revenue. 11 Most Important Booking Engine Features The hotel's success heavily The post Key Features to Evaluate in a Booking Engine to Maximize Revenue appeared f

Revenue 119
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Key appointments: Langham, La Vie, Rydges

Hotel Management

La Vie hires ex Spicers Retreats GM to drive boutique La Vie Hotels and Resorts has appointed experienced boutique hotel manager, Sam Giles, as General Manager at 202 Elizabeth. Giles will also be responsible for bringing La Vie’s vision for boutique hotels to life as the business seeks to capitalise on the growing demand for personalised hotel experience.

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This Week’s Comings & Goings

Lodging

Aligned Hospitality Management appointed Deborah Lahti as chief operating officer. Lathi will join Aligned’s corporate team to lead and manage the hotel’s daily business operations and supervise hotel and corporate initiatives. MCR welcomed Sameer Mehra as chief revenue officer. With 25 years of hospitality experience, Mehra will lead the company’s revenue and sales team.

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Choice Hotels to Install Tesla EV Chargers at Cambria and Other Brands

Skift Blog

Skift Take: Hotel groups have a chance to boost their long-term share of guests as electric vehicle (EV) adoption is poised to take off.

Branding 313
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Carmen Almos shares her journey to Ashburton Hospitality

Hotel Business

Last month, Carmen Almos launched Ashburton Hospitality , a full-service consultancy firm focused on asset management. The firm offers multiple services, including project management, transaction advisement and lender/receivership services. Hotel Business spoke with the founder and CEO about her hospitality journey, the new venture and what it means for aspiring female hospitality professionals: How did you get your start in hospitality?

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i