Skift Blog
APRIL 21, 2024
Skift Take: Will AI replace the Tim Williams (Trivago Guy) and William Shatner (the Priceline Negotiator) types? Could be. Trivago, meanwhile, is already testing a second AI-infused commercial.
Anthony Cole Training
APRIL 26, 2024
DNA is a molecule called deoxyribonucleic acid, which contains the biological instructions that make each species unique. So, what makes up the very unique and coveted Sales DNA? Is there a genetic code for successful sales managers and if so, wouldn’t every company like to crack that code?
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Lodging
APRIL 22, 2024
NEWTON, Massachusetts—Sonesta International Hotels Corporation announced the opening of the Signature Inn Winnemucca located in Winnemucca, Nevada. The 40-room, upper-economy hotel offers guests proximity to the Winnemucca Golf Course, Humboldt Museum, and the casinos, and is located close to Interstate 80. “The conversion of the Signature Inn Winnemucca, the latest of several Signature Inn properties expected to open this year, is part of the rapid growth of Sonesta’s portfolio,” said Keith Pie
Hotel Management
APRIL 25, 2024
Pier One Sydney Harbour will open the doors of a new harbourside restaurant, Pier Dining, next week, on Wednesday May 1. Replacing The Gantry restaurant, Pier Dining will offer a seafood-driven menu in a relaxed and approachable setting. “For the past eight years, Pier One Sydney Harbour has led with fine-dining degustation and chef-selection menus,” said Pier One Sydney Harbour General Manager, Kim Mahaffy.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Skift Blog
APRIL 26, 2024
Skift Take: Venice is likely the first city to charge a fee to access its central area. Using entry fees, Venice is testing a system to manage tourist flows.
Hotel Financial Coach Blog
APRIL 21, 2024
Hospitality Financial Leadership The Six Components of GOPPAR Purchase on Amazon in paperback, hardcover or Kindle format PURCHASE HERE Complimentary Discovery Call – [link] Video Course: [link] Be sure to check out my other services on the links below. Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy Manuals Hotel Asset Management Program Keynote and Breakout Speake r 415 696 9593 – Cell or Text Read a Stor
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hotel Management
APRIL 25, 2024
Hilton’s recently appointed Vice President of Luxury Brands for Asia Pacific, Candice D’Cruz, is set to make her first appearance at AHICE Asia Pacific next week, speaking as part of a panel on What Global Customers Want – a deep dive into what the customers want now and into the next decade. Based in Singapore, D’Cruz is responsible for luxury brands, Waldorf Astoria Hotels and Resorts, LXR Hotels and Resorts and Conrad Hotels and Resorts, across Asia Pacific.
Skift Blog
APRIL 24, 2024
Skift Take: We web-scraped 20k+ hotels listed on Google across the U.S., Europe, Asia and Middle East to understand which online travel agencies and direct sites compete for bookings in Google's sponsored and organic listings.
Are Morch
APRIL 21, 2024
When executing successful hotel events, two crucial elements should always be present—excellent hotel hospitality and flawless event marketing. Let’s explore why one should never be without the other and how you can transform your event ideas into reality. Hotel Hospitality When it comes to events, location is key. First, the right location can help ensure […] The post Transforming Events 101: Hotel Hospitality and Event Marketing appeared first on Are Morch, Digital Transformation C
Lodging
APRIL 25, 2024
As seen in the Q1 2024 U.S. Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE), at the end of the first quarter, there were 6,065 projects with 702,990 rooms in the pipeline. This new all-time high represents a 9 percent year-over-year (YOY) increase in projects and a 7 percent YOY increase in rooms compared to last year. The details can be seen directly within the stages of the pipeline, which all saw YOY growth […] The post Lodging Econometrics: U.S.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Hotel Management
APRIL 23, 2024
Elanor Hotels has expanded its regional accommodation offering with the recent launch of an eco-friendly and pet-friendly glamping experience, Mudgee Retreats. Located within the 30-acre Parklands Resort Mudgee – a 3.5-hour drive from Sydney – Mudgee Retreats encompasses 15 design-led canvas tents featuring luxurious four-poster king size beds, private ensuites and an outdoor deck.
Skift Blog
APRIL 24, 2024
Skift Take: There will be a lot of moving pieces over the next few months if indeed a sale of Tripadvisor gets done.
Refine
APRIL 20, 2024
In the fast-paced world of hospitality, hoteliers often find themselves juggling multiple responsibilities. One way to streamline marketing efforts and improve overall efficiency is by automating some of your touchpoints with guests. The good news is that this is not difficult to do. By setting up intelligent triggers that automate specific actions, hotel managers, front The post 5 Touchpoints You Can Automate to Save Time in Your Hotel appeared first on Revfine.com.
Lodging
APRIL 26, 2024
The first quarter of 2024 demonstrated the hotel demand in all Accor Group regions and segments. Operating performance indicators (RevPAR and portfolio growth) are trending positively, and the group has continued to manage its balance sheet in line with its commitments. Sébastien Bazin, chairman and CEO of Accor, said, “In this first quarter, marked by the group’s return in CAC 40, Accor once again delivered a solid performance, increasing revenue in all regions, notably in […]
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Hotel Management
APRIL 23, 2024
Independent hotel management company, Trilogy Hotels, is expanding its team with the appointment of five experienced executives to its leadership team. Shaizeen Contractor has been appointed Chief Commercial Officer; Mardi Sparrow joins as Chief People Officer; Ben Salter has been named Director of Distribution and Systems; Josie Hungerford has been appointed Director of Growth; and Corporate Affairs and Amanda Warner takes up the role of Corporate Support Manager.
Skift Blog
APRIL 26, 2024
Skift Take: These AI-powered smart glasses offer an early glimpse at what on-the-go virtual travel assistants could be.
Hotel Business
APRIL 26, 2024
One in every four individuals in the U.S. has a sensory need or an invisible disability according to KultureCity , including those with autism spectrum disorder, dyslexia and attention-deficit disorder. With more than 90% of neurodivergent individuals and caregivers of neurodivergent individuals in the U.S. planning to travel at least one night this year, a new survey led by Hyatt finds hotels can make their travel journeys, from pre-arrival to checkout, more seamless and inclusive.
Lodging
APRIL 24, 2024
MCLEAN, Virginia—Hilton Worldwide Holdings Inc. reported its first quarter 2024 results. Highlights from the first quarter include: The post Hilton Reports Q1 2024 Results appeared first on LODGING Magazine.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Hotel Management
APRIL 23, 2024
Schwartz Family Company has acquired Leura Gardens Resort in New South Wales’ Blue Mountains region for AU$25 million from the Elanor Hotel Accommodation Fund. As the 15th hotel in the Schwartz network, Leura Gardens Resort joins the company’s award-winning Fairmont Resort Blue Mountains and Leura Golf Club, all within a few minutes’ drive of each other, and strengthens its position as a premier leisure and conference provider in the region.
Skift Blog
APRIL 26, 2024
Skift Take: American is the latest airline to alter its schedule as delivery delays at Boeing mount.
SiteMinder
APRIL 25, 2024
With every passing year, revenue management is playing a more central role at hotels as they navigate a landscape now locked in a permanent state of change. Particularly in recent years, when hotels have at times been forced to confront a reality without cash flow, revenue management has been thrust to the forefront of every hotelier’s mind. Revenue managers, as a result, have been tasked with the critical role of delivering effective pricing and distribution strategies amid evolving trends and
Lodging
APRIL 26, 2024
A high-quality mattress promotes the restful sleep that is one of the fundamental offerings of the hotel industry. But even top-tier mattresses eventually need replacing, and at that point procurement will need to investigate the products in the ever-evolving bedding market. Given the variety of products in terms of price point and features, it’s best to start this exploration well before the warranty expires on the hotel’s current mattresses, advised David Wiles, director of Tempur […] Th
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Skift Blog
APRIL 24, 2024
Skift Take: New York and California dominated in the top "key" category with Michelin's new U.S. hotel ratings. Maybe it's time to take a trip to wine country.
eHotelier
APRIL 22, 2024
Even if well intentioned, land use regulations can negatively impact the growth and competitiveness of small tourism and hospitality enterprises through increased risk, lower financial performance, and unclear legality.
Lodging
APRIL 23, 2024
Red Roof®, an award-winning leader in the lodging industry, has named hotel industry veteran Zack Gharib as President, effective immediately. Gharib brings more than two decades of senior management experience in franchising, operations and brand management with companies such as Marriott, Vacasa, LaQuinta by Wyndham and Highgate Homes. He is widely regarded as a hospitality management innovator, having created and launched award-winning development, strategic planning and franchise operations p
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hotel Management
APRIL 26, 2024
Crowne Plaza Changi Airport has once again been named the world’s best airport hotel at Skytrax’s 2024 World Airport Awards. The hotel clinched both ‘World’s Best Airport Hotel’ and ‘Best Airport Hotel in Asia’ for the ninth consecutive year at the annual awards list, which represents the benchmark of excellence in the world airport industry. “We are immensely honoured to receive these prestigious recognitions for the ninth year running,” said Crowne Plaza Changi Airport Hotel Manager, Abd
Skift Blog
APRIL 21, 2024
Skift Take: Thousands of fed-up residents took to the streets of Tenerife. Activists want a new tourism model that puts locals first. But businesses seek sustained growth from a tourism sector that drives about a third of the local economy.
Hotel Speak
APRIL 25, 2024
Houston TX, April 25 2024 – Hotel technology specialist SHR has announced the expansion of its Global Advisory Board, strengthening its position as an innovation leader in the hospitality sector. The Global Advisory Board at SHR is a collective of senior executives across the hospitality landscape, chosen for their expertise and deep industry insights.
Lodging
APRIL 24, 2024
PARK CITY, Utah—Driftwood Capital announced it secured $33 million in refinancing for the Sheraton Park City hotel in Park City, Utah, a 200-key hotel situated near ski trails, training facilities, and year-round outdoor amenities. Berkadia South Florida’s Managing Directors Michael Weinberg and Scott Wadler, along with their team members Alec Fox and Edmund Aramayo, arranged the five-year, fixed-rate CMBS loan through Goldman Sachs Bank USA. “The hotel, with its extensive meeting space co
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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