Skift Blog
APRIL 16, 2023
Skift Take: Higher airfares between European hubs and lower carbon emissions are behind a significant shift to trains, with the trend likely to continue for the rest of the year as more rail operators begin competing across borders.
Lodging
APRIL 17, 2023
Referring to AAHOA as the “greatest American dream story,” Tyler Morse of MCR delivered a keynote during AAHOACON ’23 in which he offered plenty of business advice for association members on everything from rate strategies to dealing with disruptors. Morse, who is CEO of MCR—one of the largest owner/operators in the U.S. lodging industry—began by imploring hoteliers to push rate.
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Hotel Management
APRIL 18, 2023
Vista Hospitality Group has added two new positions to its executive team as the company prepares for future growth. Jordan Rodgers has been named Regional General Manager while Stuart Nielsen has been appointed to the position of Head of Growth and Development. Rodgers will oversee Vista’s mid-market to luxury hotel operations including Next Melbourne, Ink Melbourne, voco Brisbane, Hotel Indigo Brisbane and The Sebel Canberra along with the collection of Sage and Country Comfort properties arou
Social Tables
APRIL 20, 2023
Event planning consistently ranks as one of most stressful jobs in the U.S. Whether planners find themselves forced to work with difficult personalities, try to juggle juxtaposing requests, fix event planning mistakes, or balance dozens of last-minute event changes, event planners have plenty of reasons to feel stressed. It can be hard to avoid the busy work environment and crazy work schedules many planners find themselves facing but identifying and avoiding common planning faux pas can help av
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Skift Blog
APRIL 15, 2023
Skift Take: In an era of blended travel, meaning tacking on a weekend vacation rental to a business trip in a hotel, Expedia's new loyalty program would be flexible enough to accommodate this sort of trip mashup.
Lodging
APRIL 19, 2023
Speaking with LODGING at AAHOACON 2023, Wyndham Hotels & Resorts’ executive vice president and chief marketing officer, Lisa Checchio, provided an update on Wyndham’s initiative to support hotel ownership by women through its Women Own the Room program, which she said, fits in with Wyndham’s “owner-first philosophy.” She also described other ways Wyndham’s marketing team is supporting franchisees, including boosting labor retention by enabling guests, who may not be carrying cash, to t
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Are Morch
APRIL 19, 2023
Today’s consumers put yesterday’s consumers to shame — the current batch goes beyond the call of duty when it comes to deciding where to invest their hard-earned dough. They Sherlock the hell out of every buy. From checking Amazon reviews to going online and doing deep-dive comparison shopping. They rely heavily on online research, reviews, […] The post How Authentic Hospitality Videos Can Build Trust and Boost Your Bookings?
Skift Blog
APRIL 19, 2023
Skift Take: With the energy going into some of these travel planning assistants, how long before travel agents are out of jobs? Probably not tomorrow, but what about in a few years?
Lodging
APRIL 17, 2023
As hotels continue to move away from traditional full-service food & beverage outlets in the wake of the pandemic, Grab & Go markets or food pantries have emerged as the ‘go to’ for today’s guests. Hotel companies and brands alike have identified these options as the best way to meet the changing demands of time-starved guests with the food items they crave.
Hotel Management
APRIL 20, 2023
Hyatt Regency Sydney has introduced a new Regency Club for loyalty members and select guests on the 11 th floor of the hotel. World of Hyatt Globalist, Lifetime Globalist members and guests who book a Regency Club room or suite will have access to the club space which offers complimentary continental breakfast, evening canapés and beverages, as well as exclusive check-in and a dedicated concierge service.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Hotel Financial Coach Blog
APRIL 16, 2023
Click on image to learn more How to Turn $250 Into a Million Dollars Click here to view video Coming Soon – The Prosperous Hotelier Complimentary Discovery Call – [link] Video Course Links: [link] [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy Manuals Hotel Asset Management Program Strategic Hospitality Financial Leadership W
Skift Blog
APRIL 21, 2023
Skift Take: Slower supply growth and high demand aren't always necessarily bad, quite the opposite: They translate into high occupancy rates, and more revenue per booking.
Lodging
APRIL 17, 2023
ATLANTA—Peachtree Group announced the appointment of Jarred Bussert as vp, information technology. In this newly created role, Bussert will be responsible for all aspects of the company’s IT infrastructure, including all business applications, information security and data integrity. “Jarred’s experience and achievements demonstrate his commitment to supporting business strategies with technology infrastructure,” said Greg Friedman, Peachtree’s managing principal an
Hotel Management
APRIL 18, 2023
L a Vie Hotels and Resorts has signed an agreement with YOO, the renowned international interior design and lifestyle group, to bring two of their flagship hospitality brands – the upper upscale YOO2 Hotel and luxury By YOO villas to Phuket. This signing follows last year’s announcement in Australia that YOO will make a play in Melbourne, after La Vie secured the exclusive rights to bring the brand to the Pacific.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
eHotelier
APRIL 19, 2023
In a fast-paced world where guests expect self-service and personalization, lodging properties should assign resources to fully optimize their front-desk operations and deliver the attention that every guest deserves.
Skift Blog
APRIL 20, 2023
Skift Take: The up-and-coming boutique hotel brand Wayfinder is expanding its portfolio with a new Waikiki location. They’ll face steeper competition in Hawaii compared to its first property in Newport, Rhode Island, not to mention it will be the brand’s biggest hotel yet.
Lodging
APRIL 18, 2023
CHICAGO—Hyatt Hotels Corporation announced plans for Hyatt Studios, the newest addition to Hyatt’s portfolio of brands. The brand, which marks Hyatt’s entry into upper-midscale lodging in the Americas, was conceived through collaboration with hotel developers and for the needs of target guests. The announcement is supported by signed letters of interest in development agreements from multiple developers for more than 100 Hyatt Studios hotels.
Hotel Management
APRIL 20, 2023
United Airlines is going big on flights Down Under, announcing the largest South Pacific network expansion ever to and from the continental United States, with new destinations, additional routes and the upgauging aircraft to Australia and New Zealand. The move from United, taking effect from the fourth quarter of 2023, will see the carrier operate 66 flights per week between the United States and Australasia, the equivalent of 40% more services from the United States to Australia and New Zealan
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
eHotelier
APRIL 16, 2023
Hotels are among the most energy-intensive buildings, making them ideal candidates for renewable energy adoption.
Skift Blog
APRIL 20, 2023
Skift Take: CBRE surveys recent performance metrics for U.S. hotels and finds the national figures are better than average on most counts. Plus, other highlights from this week's news in hotel deals and development worldwide.
Lodging
APRIL 21, 2023
Hoteliers understand that they work in an environment fraught with legal implications, multiplied by myriad municipal, state, and federal statutes and regulations. Large hotel companies employ risk management professionals focused on safeguarding people and assets. They know that, while enterprises are not insurers of the safety of guests, hospitality operators have a legal duty to exercise reasonable care to provide hazard‑free premises for guests and staff.
Hotel Management
APRIL 20, 2023
The Langham, Gold Coast has teamed up with luxury Italian label Bulgari to put a designer spin on its afternoon tea experience. Throughout the month of May, the hotel’s Palm Court restaurant will serve up afternoon tea featuring desserts inspired by Bulgari’s famous designs including its classic Serpenti Forever top handle bag – a collection that celebrates its 75th anniversary this year.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Hotel News Resource
APRIL 17, 2023
This is a long-term project, with previous Traveler Tribes report releases in 2007 (exploring the sector in 2020) and 2015 (making predictions for 2030). Each is a fascinating time capsule, revealing how the future looked from vantage points in the past. Today, I would like to look back and see how our predictions have fared – what did we get right and what did we get wrong?
Skift Blog
APRIL 19, 2023
Skift Take: While the U.S. is hitting records every month with the number of visas it is issuing in India, visa appointment delays continue to be a nightmare for Indians seeking interview slots for the U.S. visitor visa.
Lodging
APRIL 21, 2023
In 2022, NewcrestImage acquired nearly 90 hotels. Managing Partner and CEO Mehul Patel expects to top that number in 2023. To date, the Dallas, Texas-based company is well on its way to acquiring 100 properties this year: In March alone, NewcrestImage announced two joint venture (JV) acquisitions with Phoenix, Arizona-based Hospitality Capital Partners (HCP), adding a 16-hotel portfolio spanning nine states and an 11-hotel portfolio spanning seven states.
Hotel Management
APRIL 18, 2023
Agricultural by-products including sugarcane will be turned into jet fuel through investment from the Qantas Group , Airbus and the Queensland Government, at a Queensland biofuel production facility. The Qantas Group and Airbus will jointly invest AU$2 million of an initial AU$6 million capital raising, with the Queensland Government contributing AU$760,000 and other Australian and international institutional funds providing additional funding.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hotel Business
APRIL 20, 2023
Hoteliers zealously seek to protect their reputations from negative social media reviews, adverse local news coverage and damning word of mouth. Bed bug infestations can be particularly damaging to a hotel’s reputation because both business and leisure travelers rely on online sources when booking trips. If a guest sues your property, your local news outlet will likely publish your hotel’s name and highlight the corresponding legal complaint as soon as possible.
Skift Blog
APRIL 16, 2023
Skift Take: Connecting people with host experiences unique to the destinations they visit fits snugly into the Airbnb brand. But the scalability of these experiences is in doubt and the strategy for moving ahead has not been publicly communicated.
Lodging
APRIL 20, 2023
PHOENIX, Arizona—BWH Hotel Group is doubling down on its commitment to environmental and social responsibility across its global portfolio. Alongside its engagement with the Sustainable Hospitality Alliance, BWH Hotel Group has created a global sustainability strategic initiative, called “Because We Care,” which will focus on three pillars: earth, people, and community (EPC).
Hotel Management
APRIL 18, 2023
Looking to enhance the guest experience and streamline hotel operations? Digital compendiums, menus, and request systems are growing in popularity in the hospitality industry, and QR codes are making them even more accessible to guests. By simply scanning a QR code, guests can access these digital solutions right from their own smartphones, making it easier to navigate the hotel and discover everything it has to offer.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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