Skift Blog
AUGUST 19, 2024
Skift Take: The notable lack of New York, Tokyo, and Delhi in the top 20 highlights the difference between a city's international standing and a given airport's nonstop connectivity.
Anthony Cole Training
AUGUST 23, 2024
All salespeople and their managers want to understand the psychology of selling and in fact, is it a highly searched phrase on google. Giving credit where credit is due, The Psychology of Selling is a well-regarded book by legendary sales professional Brian Tracy that should certainly be on every salesperson’s list of must-reads.
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Lodging
AUGUST 23, 2024
The Q2 2024 Global Construction Pipeline Trend Report by Lodging Econometrics (LE) stated that the total pipeline ascended to a record-high 15,453 projects with 2,395,726 rooms, up 6 percent by projects year-over-year (YOY) and 4 percent by rooms. Worldwide, at the close of the second quarter, there were 6,265 projects/1,115,989 rooms under construction, up 2 percent by projects and 1 percent by rooms YOY.
Are Morch
AUGUST 19, 2024
Do you like receiving print marketing? Does anyone? I find it annoying, impersonal, and environmentally irresponsible. The nail in the coffin for print marketing was an all too familiar term of artificial intelligence (AI). Massive search engines like Bing, Ask, and Google use AI to process billions of clicks a day and build a site […] The post The Most Effective and Eco-Friendly Marketing for Your Dollar appeared first on Are Morch, Digital Transformation Coach.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Skift Blog
AUGUST 17, 2024
Skift Take: Travel startups announced fundraises over the last week exceeding $400 million.
Hotel Management
AUGUST 21, 2024
Marriott International has opened its first Marriott Hotel in Adelaide, marking its 600th property in the Asia Pacific region, excluding China. The 285-room Adelaide Marriott Hotel is set within the General Post Office (GPO) building – a local landmark that dates back more than 150 years – located on the corner of King William and Franklin Streets in the CBD.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Are Morch
AUGUST 19, 2024
Getting educated on using a search engine optimization (SEO) company or agency is very wise. SEO has kicked in the door of online marketing and set all-new standards for key business growth and marketing concerns. If you are not using SEO now, you will, and it is highly likely your competition will or is already. […] The post S.E.O. and Y.O.U.; What Can Search Engine Optimization Do For Your Brand?
Skift Blog
AUGUST 21, 2024
Skift Take: We don’t know why the page was removed and Visit Florida won’t say. But it could hurt already strained relations with the LGBTQ community and it doesn’t make sense from a marketing perspective.
Hotel Management
AUGUST 22, 2024
Time is running out to enter nominations in the 2024 HM Awards , to recognise the top hotels, resorts, departments and people across Australia, New Zealand and the South Pacific. On the back of increased entries and significant demand, more categories for New Zealand and the South Pacific are being added to the HM Awards program for 2024, alongside an all-new ceremony for the region at Cordis Auckland on Friday, November 1.
Lodging
AUGUST 23, 2024
NEWTON, Massachusetts—Sonesta International Hotels Corporation announced the appointment of Christopher Trick as chief marketing and performance officer. In this new role, he will lead the company’s greater marketing and revenue-focused efforts. “We congratulate Christopher Trick on his new role as chief marketing and performance officer, a key position that marks an exciting new chapter for Sonesta,” said John Murray, CEO of Sonesta.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
eHotelier
AUGUST 20, 2024
Welcome to a collection of insights and learnings based on the lived experiences of some of the many hospitality managers encountered at EHL. Based on practicing a set of key principles and behaviors, becoming an effective change leader is a skill that develops over time. The need for constant change It has become almost commonplace.
Skift Blog
AUGUST 23, 2024
Skift Take: The pandemic may be in the rearview mirror for hotels and online travel agencies, but the challenges for those sectors are far from over — especially with the threat of a recession still looming.
Hotel Management
AUGUST 21, 2024
BWH Hotels has introduced its legacy Best Western brand to South Australia with the opening of its third property in the state, Best Western Adelaide Airport. The 31-room hotel, which was signed in June , has been rebranded and reopened in partnership with Across Australia Parks and Resorts Pty Ltd (AAPR). Located directly across from Adelaide Airport, the property is well positioned to capture the business traveller, transit passenger and family markets.
Lodging
AUGUST 19, 2024
Marriott International, Inc. announced a long-term licensing agreement with Sonder Holdings Inc., which is expected to add over 9,000 rooms to Marriott’s portfolio by year-end and approximately 1,500 rooms to its pipeline. Under this agreement, Sonder’s open and pipeline portfolio, which primarily consists of apartment-style accommodations in urban markets, is expected to be added to the Marriott system under a new collection called “Sonder by Marriott Bonvoy.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
eHotelier
AUGUST 18, 2024
New research sheds light on how such service robots influence customers’ brand experience – a critical determinant of hotels’ growth and profitability in today’s highly competitive market.
Skift Blog
AUGUST 23, 2024
Skift Take: Cuts to interest rates would inject much-needed momentum into hotel deals and development. It's time to dust off those "When Rates Fall, Hotels Call" t-shirts you've had in the closet.
Hotel Management
AUGUST 21, 2024
Australian-owned global fund manager Salter Brothers is expanding its services to the Japanese market through a strategic partnership with TC Hotels and Resorts Beppu Corporation (TCH&R-B), a wholly owned subsidiary of Tokyo Century Corporation. The partnership, which will cover both new and existing assets, commences immediately with Salter Brothers assuming asset management of the 89-room luxury ANA InterContinental Beppu Resort and Spa, on the southern Japanese island of Kyushu.
Lodging
AUGUST 22, 2024
ARLINGTON, Virginia—Knowland reported that while Philadelphia led in the top 25 markets, Louisville, Kentucky, doubled year-over-year (YOY) event volume growth, hitting 94.9 percent. This is the fifth month Louisville has ranked in the top five secondary markets this year. This data is sourced from Knowland’s sales intelligence platform and designed to help hoteliers protect and grow their revenue base.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
STAAH
AUGUST 21, 2024
Skift Blog
AUGUST 23, 2024
Skift Take: Running a profitable airline in the U.S. is increasingly about loyalty, not just logistics. All of the ‘Big Three’ lean heavily on frequent flyer programs and co-branded credit cards to help drive revenue - but who came out on top in Q2?
Hotel Management
AUGUST 20, 2024
Mariott International is set to introduce a multi-city dining series spanning six iconic luxury hotels across Asia Pacific. Running from September to November, the Luxury Group Dining Series presents bespoke dining experiences crafted by top culinary talents from across the region. The series, which activates 23 restaurants and bars and involves over 55 culinary talents from 25 hotels and resorts, takes places in six key cities: Tokyo, Bali, Melbourne, Bangkok, Mumbai, and Singapore.
Lodging
AUGUST 20, 2024
The hospitality industry has seen a significant increase in outsourcing labor and part-time staff. As a result, many outsourced staff, temporary, or part-time employees may not be looking their best in company-issued garments upon their first day and therefore not feeling like they are a part of the team. JW Marriott Nashville recognized these challenges within its housekeeping department, which operates with a significant amount of outsourced labor.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
STAAH
AUGUST 20, 2024
Travelling is no longer just about the destination, it’s about the experience, and for today’s senior travellers, technology has become an indispensable part of the adventure. Forget the days of struggling with maps or being out of touch, the modern senior is armed with gadgets and apps that make travel safer, easier, and more enriching than ever.
Skift Blog
AUGUST 23, 2024
Skift Take: It’s still early days, but most of the experiments with AI are focused on improving customer service and increasing the efficiency of flight operations.
Hotel Management
AUGUST 20, 2024
Hyatt Hotels Corporation is set to acquire lifestyle hospitality company Standard International, including its The Standard and Bunkhouse Hotels brands, in a deal worth up to US$335 million. Following the planned acquisition, Hyatt intends to form a dedicated lifestyle group, headquartered in New York City, led by Standard International’s Executive Chairman Amar Lalvani as President and Creative Director, and made up of Standard International and Hyatt colleagues.
Lodging
AUGUST 19, 2024
NORWALK, Connecticut—Shatterproof announced its 2025 Shatterproof Hospitality Heroes honoree, Amanda Hite. Hite is the president of STR, a CoStar Group company, and is being recognized for her courage and commitment to raising awareness of substance use disorders and ending addiction stigma. She will be honored during the eighth annual Hospitality Heroes Reception, which will be held during the Americas Lodging Investment Summit (ALIS) on January 29, 2025.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hotel Designs
AUGUST 21, 2024
Hotel Designs Case study: James Latham elevating Morchella to new heights Case study: James Latham elevating Morchella to new heights James Latham, leading independent timber, panels and décors distributors, recently supplied a variety of materials to the fit out of Morchella, one of the hottest new additions to the London restaurant scene… Located in a beautifully restored former bank near Exmouth Market, Morchella is a Mediterranean-inspired restaurant and wine bar, offering one of the c
Skift Blog
AUGUST 18, 2024
Skift Take: Business travel is nearly back – but with an asterisk. Road warriors aren't taking as many trips, longer stays are becoming the norm, and traveler health is a primary focus. So, for those hotels willing to pivot, there’s an opening to snag these lucrative guests.
Hotel Management
AUGUST 19, 2024
Accommodation Australia incoming CEO James Goodwin has attended his first AA national board meeting in Canberra, alongside new Board Vice-Chair Emma Hynes. The board met in recent weeks at Hotel Realm in Canberra for the first time since the resignation of CEO Michael Johnson and Vice-Chair Sean Hunt of Marriott. “It was great to have this meeting in Canberra, close to the politicians where a lot of our work on behalf of members is done,” said Board Chair, David Mansfield “It was also great to h
Lodging
AUGUST 23, 2024
NEW YORK—Park Hyatt New York is set to undergo a series of enhancements to the property. The multi-million-dollar investment will include the 500-square-foot “Manhattan Suite” on the top floor of the 25-story hotel, introduce the signature Rossano Ferretti salon and Spa Nalai in their new locations, and upgrade the hotel’s suites. “We are thrilled to unveil this remarkable transformation as we celebrate our 10th anniversary,” said Laurent Ebzant, area vice president/general manager of Park Hyatt
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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