Private Upgrades
JUNE 4, 2023
Luxury hotels have an extraordinary ability to weave magic into the tapestry of our lives. They possess the rare talent of transforming a simple stay into an enchanting journey, leaving guests with memories that linger long after check-out. Have you ever wondered what goes on behind the scenes of these palatial havens to create such unforgettable experiences?
Skift Blog
JUNE 5, 2023
Skift Take: Today's edition of Skift's daily podcast looks closer at U.S. tourists in the UK, female business travelers, and hotels' profitability challenges.
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Lodging
JUNE 7, 2023
LODGING was LIVE at the 2023 NYU International Hospitality Industry Investment Conference. Find our show coverage here. In an exclusive interview with LODGING at the 45th Annual NYU International Hospitality Industry Investment Conference, President and CEO of First Hospitality Group David Duncan discussed his company’s approach to the lingering labor shortage and the related challenges of attracting and retaining capable workers.
Hotel Management
JUNE 6, 2023
STR and Tourism Economics have upgraded the 2023 United States hotel forecast, released at the 45th Annual NYU International Hospitality Industry Investment Conference in New York this week (June 5). While top-line performance advances, growing operating expenses are projected to limit profit growth over the remainder of the year. The occupancy projection for this year was lowered 0.2% from the previous forecast, but projections for average daily rate (ADR) and revenue per available room (RevPAR
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Anthony Cole Training
JUNE 8, 2023
I am an admirer of all the brave men and women who serve in the armed forces. Their service and their sacrifice make them the best our nation has to offer. Lately, I have had the extreme honor to meet a few Navy Seals. Those meetings have propelled me to learn as much as I can about how they think and how they build the discipline that is necessary to do what they do.
Skift Blog
JUNE 9, 2023
Skift Take: In some ways, Expedia Group's potential narrowing of the take rate gap with Booking Holdings has a lot to do with Booking's strategic decisions — pushing more into the U.S. and expanding its lower-margin flights business.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hotel Management
JUNE 5, 2023
Accor will introduce Australia’s second Handwritten Collection hotel next week with the opening of 82-bedroom Hotel Morris on June 14. The boutique hotel takes residence at an iconic Italian renaissance building on Sydney’s Pitt Street which first opened in 1929 and held the title of Australia’s tallest hotel for 34 years. The 82 guest rooms – with six ensuite varities – take inspiration from the art deco era as well as Australia’s landscape with golden mustard tones and Jarrah wood accent
Social Hospitality
JUNE 9, 2023
In the digital age where consumers are constantly bombarded with ads, brands face the challenge of capturing attention and creating meaningful connections. Traditional marketing methods aren’t as effective as they once were. That’s where experiential marketing comes into play, offering a refreshing and immersive approach that engages customers in unforgettable ways.
Skift Blog
JUNE 3, 2023
Skift Take: A 21 percent pay raise for pilots at American likely didn't provide much momentum toward a union restructuring.
Lodging
JUNE 5, 2023
BETHESDA, Maryand—Marriott International, Inc. announced, in connection with the 2023 NYU International Hospitality Industry Investment Conference, its plans to expand in the affordable midscale lodging segment, following its recent entry with City Express by Marriott in Latin America. Consistent with the company’s approach to regionally relevant lodging products for every purpose, Marriott is announcing its plans to launch a new brand, which has not yet been named but is currently being referre
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Hotel Management
JUNE 6, 2023
Brisbane Airport is celebrating 50 years of connecting Queensland with the Pacific paradise of Fiji this week (June 1). It was on 1 June 1973 that a BAC 1-11 touched down at Eagle Farm Airport at 1425 and flight FJ515 from Suva to Brisbane carried 64 passengers, with Captain Neil Ganley in command. Air Pacific would later be renamed Fiji Airways and the carrier is regarded as one of the world’s best boutique airlines.
Social Hospitality
JUNE 9, 2023
In the digital age where consumers are constantly bombarded with ads, brands face the challenge of capturing attention and creating meaningful connections. Traditional marketing methods aren’t as effective as they once were. That’s where experiential marketing comes into play, offering a refreshing and immersive approach that engages customers in unforgettable ways.
Skift Blog
JUNE 9, 2023
Skift Take: Polly Trottenberg has her work cut out for her running the FAA, with the agency having faced a spate of safety-related issues this year.
Lodging
JUNE 8, 2023
ARLINGTON, Virginia—Knowland continued its monthly monitoring of the top 25 markets to identify those that are leading the industry in meeting and event volume. The company announced the Chicago market led the U.S. meetings and events industry by volume for May for the second month in a row. Second place again went to Washington, D.C., with Los Angeles/Long Beach in third.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Hotel Management
JUNE 8, 2023
Marriott International is set to bring design-led Aloft Hotels brand to Singapore following the signing of a 785-room hotel in the cultural district of Balestier. An agreement with Hiap Hoe Limited, through HH Properties Pte. Ltd, will see the site converted into the largest Aloft hotel in the world. Aloft Singapore Novena, which is comprised of two towers as part of mixed-use development Zhongshan Park, is expected to open in Q3 2023.
Hotel Financial Coach Blog
JUNE 7, 2023
Click on image to learn more Book Release: The Prosperous Hotelier – What People Are Saying! Purchase on Amazon in paperback or Kindle format at [link] Purchase on Amazon in paperback or Kindle format PURCHASE HERE Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below.
Skift Blog
JUNE 9, 2023
Skift Take: When a city bids for a chance to host a major event, it's always about more than the event itself. Istanbul has leveraged the attention to grow as a destination and add thousands of hotels over the last two decades.
Lodging
JUNE 5, 2023
LODGING is LIVE at the 2023 NYU International Hospitality Industry Investment Conference. Find our show coverage here. The revitalized travel industry, both domestic and international, was a major talking point of “The CEOs Check In” session at the 45th Annual NYU International Hospitality Industry Investment Conference. Moderated by CNBC Anchor Sara Eisen, the panel discussion convened top hospitality executives to share industry observations and best practices in brand leadership.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Hotel Management
JUNE 8, 2023
The Ascott Limited Australia is publicly declaring its support for a First Nations Voice to Parliament, with Managing Director David Mansfield saying, “we want to be on the right side of history”. The Voice, which will be proposed in a referendum later this year, would provide permanent representation and recognition for Aboriginal and Torres Strait Islander peoples in the constitution.
Social Hospitality
JUNE 3, 2023
Social selling is a powerful way to grow your business through meaningful relationships. It cuts through hard pitching and cold calls, allowing you to build community trust and generate more predictable leads and revenue. A well-planned social selling strategy can benefit businesses of any size! Are you intrigued by the potential of social selling? Then, let’s delve deeper into what it is and how it can work for your business.
Skift Blog
JUNE 5, 2023
Skift Take: We’re doubling down on our coverage of one of the most dynamic sectors in travel with the Short-Term Rental Report — a smart, concise premium newsletter designed to keep you up-to-date on the latest market news.
Lodging
JUNE 6, 2023
WASHINGTON—As over 80 percent of hotels experience staffing shortages, hoteliers are offering potential hires incentives to fill open positions, according to a new survey of hoteliers conducted by the American Hotel & Lodging Association (AHLA). Seventy-five percent of respondents are increasing wages, 64 percent are offering greater flexibility with hours, and 36 percent are expanding benefits—but 87 percent say they are still unable to fill open positions.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Hotel Management
JUNE 6, 2023
Marriott International has peeled back the curtain on its NZ$25 million refurbishment of JW Marriott Auckland this week, revealing the design concepts for its guest rooms. The 286-room hotel is in the first stage of the transformation project, with 40 of its guest rooms to be redesigned by September before reservations open. Renowned interior design studio O37 has been tasked with delivering a modern and sophisticated aesthetic that reflects the luxury brand and is guided by the principle of min
Social Hospitality
JUNE 3, 2023
Social selling is a powerful way to grow your business through meaningful relationships. It cuts through hard pitching and cold calls, allowing you to build community trust and generate more predictable leads and revenue. A well-planned social selling strategy can benefit businesses of any size! Are you intrigued by the potential of social selling? Then, let’s delve deeper into what it is and how it can work for your business.
Skift Blog
JUNE 6, 2023
Skift Take: Considering Booking Holdings' close relationship with Google historically, it's no surprise that Priceline went with Google Cloud for its generative AI integrations. Now, who's next?
Lodging
JUNE 8, 2023
ALISO VIEJO, California—Pacifica Hotels announced the purchase of the Kimpton Hotel Vintage Seattle. The boutique hotel located in downtown Seattle will join the company’s growing portfolio of 40+ properties in California, Hawaii, and Oregon. Purchased for $33.7 million, Pacifica Hotels plans to undergo a renovation that will refresh the 125 guestrooms and the restaurant and lobby.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hotel Management
JUNE 8, 2023
Doma Hotels’ Canberra-based property Hotel Realm has opened a new flagship restaurant under the direction of two-hatted chef Ben Willis. The Louis restaurant, based in the Barton’s Realm Precinct within the hotel, will offer a classical European dining experience with a menu of predominantly South of France and Provencal cuisine. In a career spanning nearly 30 years, Willis has worked at high profile restaurants in London and Australia including Sydney Opera House’s Bennelong Restaurant and Canb
Hospitality Tech
JUNE 6, 2023
Features like contactless check-in and app-based room keys have provided guests with a seamless and safe hotel experience. However, it is important for hotel executives to be aware of the cybersecurity risks associated with mobile technology and the ways that cybercriminals can exploit these features for profit.
Skift Blog
JUNE 5, 2023
Marriott International said on Monday it would expand into the "affordable midscale" hotel category in North America with its 32nd brand.
Lodging
JUNE 8, 2023
TORONTO—Figure3 announced the appointment of Shannon Kim as vice president, hospitality. With over 26 years of experience working for Fortune 500 companies, resorts, and hospitality brands globally, Kim brings experience and creativity to the firm. Known for blending aesthetics, functionality, and emotional resonance in her designs, Kim’s influence can be seen in her work.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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