January, 2023

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5 Key Takeaways from Celebrating 30 Years in Business

Anthony Cole Training

This year, we're celebrating a huge milestone- 30 Years of Anthony Cole Training Group. In 1993, Linda and Tony Cole decided to start their own training and development company. In this video, Tony shares 5 things that have helped us grow and serve others in these 30 years.

Business 263
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The Growing Importance of Project Management in The Hotel Industry

Are Morch

There is massive competition in the hospitality industry, and few hotels are doing what it takes to stand out. For a hotel to attract and retain customers, it has to go the extra mile to give each guest a wholesome and exceptionally satisfying experience. That involves being able to meet the growing demands of guests, […]. The post The Growing Importance of Project Management in The Hotel Industry appeared first on Are Morch, Digital Transformation Coach.

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Best Practices for Data-Driven Marketing

Social Hospitality

Let’s face it: today’s market is more crowded and competitive than ever before. The advent of e-commerce, for example, has expanded possibilities for consumers. And that means businesses no longer only compete with local retailers and the Big Box store on the corner for their fair market share. Rather, businesses today contend with rivals both down the street and on the other side of the globe.

Market 162
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Hospitality Financial Leadership – The Full Disclosure Principle

Hotel Financial Coach Blog

Click on image to learn more The Full Disclosure Principle Coming Soon – The Prosperous Hotelier Complimentary Discovery Call – [link] Video Course Links: [link] [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy Manuals Hotel Asset Management Program Strategic Hospitality Financial Leadership Workshops Keynote and Breakout Speak

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Effective methods of waste management in the hotel industry and why it’s important

eHotelier

Hotel companies need to have a comprehensive framework that helps optimise each waste material in the sector while also reducing environmental impact. Cost savings are also a great side benefit.

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WTTC: Consumers shift toward sustainable travel

Hotel Business

A new report by World Travel & Tourism Council (WTTC) and Trip.com Group, together with Deloitte, reveals a heightened appetite for sustainable tourism among consumers, with 69% of travelers actively seeking sustainable travel options. In this follow-up report, WTTC joined forces again with leading global travel service provider, Trip.com Group and its major consumer brands Trip.com, Ctrip and Skyscanner, with additional data sourced from Deloitte, to analyze the trends that shaped the Trave

Consumer 120

More Trending

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Restaurant Management 101: 8 Tips for Running a Successful Restaurant

Are Morch

What are the most important restaurant management skills? It takes a special kind of soul to become a restaurateur. Many career journeys in the restaurant business have a stop at the position of manager. Some people happily spend the rest of their lives as managers, while for others it’s just one stop on a much […] The post Restaurant Management 101: 8 Tips for Running a Successful Restaurant appeared first on Are Morch, Digital Transformation Coach.

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Hotel conferences, events, and tradeshows to attend in 2023

SiteMinder

Running a successful hotel demands networking, relationship building, and innovation. Speaking to potential clients, suppliers and even competitors can lead to all manner of opportunities to grow your brand and increase performance. Some of the perfect places to do this are at conferences, events, and tradeshows – where you can learn about new strategies, new technology, and listen to new perspectives.

Events 111
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Hotel Financial Leadership – The Two Principle Financial Statements and the Link

Hotel Financial Coach Blog

Click on image to learn more The Two Principle Financial Statements and the Link Coming Soon – The Prosperous Hotelier Complimentary Discovery Call – [link] Video Course Links: [link] [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy Manuals Hotel Asset Management Program Strategic Hospitality Financial Leadership Workshops Keyn

Hotels 130
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Top 10 list for controlling hotel expenses

eHotelier

Here are the top 10 control points to ensure you are not missing any dollars in your hotel. Failure to follow these controls will cost you by increasing your expenses.

Hotels 122
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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The next generation hotel workplace requires putting our people first

Hotel Business

By Jessica Kramer. Airports are crowded. Conferences are selling out. Rooms are booked. Hotel lobbies are bustling. By most accounts, the hotel industry should be stronger than ever. But that’s not how it feels if you’re a hotelier. The foundation of our industry is the workers who create the magical guest experiences for our guests. But as is much discussed, they are becoming increasingly difficult to find and we are desperately struggling to fill open positions.

ROI 116
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The 9 Do’s of Better Hiring: An Alternate Perspective to LinkedIn’s Talent Solutions 9 Mistakes

Anthony Cole Training

I would like to provide you with an alternate perspective to LinkedIn's article- a list of 9 Do’s you can use when looking for and hiring new talent. Because we specialize in helping companies Sell Better, Coach Better, and Hire Better, my comments will focus specifically on sales but understand that these principles will apply for most hires in your company.

Hiring 242
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5 Ways Price Tags are Essential to Your Growing Business

Are Morch

As a business owner, one of the keys to getting your customer’s attention and also showcasing your in-store merchandise is to use price tags. They are an effective way to do this. Price tags have an important role in marketing your products directly to customers. Apart from telling them the actual price, they are made […] The post 5 Ways Price Tags are Essential to Your Growing Business appeared first on Are Morch, Digital Transformation Coach.

Business 147
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6 Ways Hoteliers Can Offer a Personalized Digital Guest Experience

Refine

Travelers looking to book their holidays spend countless hours researching locations, transportation methods, itineraries, and accommodation options. Especially when booking a hotel, they're faced with a large variety of choices—and they will choose the one they resonate with best. You need to differentiate yourself from the crowd and ensure you are the top choice for The post 6 Ways Hoteliers Can Offer a Personalized Digital Guest Experience appeared first on Revfine.com.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Hanging Gardens of Bali maximises sales and improves channel management with SiteMinder

SiteMinder

Hanging Gardens of Bali is a luxury hotel nestled amidst Bali’s vast jungle landscape. Located in the northern part of Ubud, Payangan is a village based in the middle of the Island of the Gods. Situated in a stunning valley, surrounded by lush rainforest and beautiful agricultural terraces, this award-winning resort offers incredible views of the Ayung River and Pura Dalem Segara.

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How to keep your guests and staff safe from fire risks

eHotelier

Keeping the guests and staff safe during a fire only requires some preventative planning and help from experts. Then if a fire does happen, you know that your hotel will be safe as will the people inside.

Hotels 111
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Five predictions for 2023

Hotel Business

By Shilpan Patel. 2022 has been a successful one for the hospitality industry, with hotel room occupancy surging near the record-high 2019 levels. The American Hotel & Lodging Association also estimates 2022 hotel room revenue of $188.4 billion, which surpasses 2019 revenue. But what lies ahead? What hotel trends will impact 2023? Here are some insights into emerging trends that will impact the hotel industry’s future. 1.

Revenue 116
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5 Keys and 3 Suggestions for Your Company's Unique Sales Approach

Anthony Cole Training

Today I will cover one of the ways we at Anthony Cole Training Group, LLC coach sales managers to help them coach their salespeople to have more and better initial sales calls: Your USA! USA is the terminology we use at Anthony Cole Training Group as part of our Effective Selling System (ESS). It stands for unique sales approach.

Sales 221
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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4 Important Branding Principles to Implement in Your Business

Are Morch

One of the most essential steps in building your company is branding your business. With branding, you create a unique personality for your business and also a differentiated position in the market which will attract customers. However, this poses a serious challenge for many startups. Since there is limited funding to hire a brand agency, […] The post 4 Important Branding Principles to Implement in Your Business appeared first on Are Morch, Digital Transformation Coach.

Branding 147
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4 Key Metrics for Your Hotel’s Direct Channel Success

Refine

Data analytics is, of course, helpful to better understand your hotel’s direct channel performance, but what’s most useful is being able to compare your results to the market to identify potential growth drivers. The Benefits of Hotel Benchmarking Hotel benchmarking enables you not only to access competitive insights but to make better-informed decisions and take The post 4 Key Metrics for Your Hotel’s Direct Channel Success appeared first on Revfine.com.

Market 104
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Ditch the Annual Employee Review – Do This Instead

Horizon Hospitality

Every year, thousands of restaurants and hotels gear up for weeks of stuffy, time-consuming, and stressful annual employee performance reviews. Countless studies have proven yearly reviews are ineffective in motivating employees or encouraging productivity. So, why should restaurants and hotels stick with this outdated practice? Simple – they shouldn’t!

Upsell 98
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Managing the talent gap: Sparking passion for hospitality in Gen Z

eHotelier

We need to change our thinking as hospitality managers to attract new, young talent to an industry that has been bruised and battered by the pandemic. Hoteliers should take this opportunity to rethink our approach to talent.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Atrium names Panzer SVP, capital investment strategies

Hotel Business

Michael Panzer has joined Atrium Hospitality as SVP, capital investment strategies. He will serve on the company’s executive committee and reports to Rob Mangiarelli, president, Atrium Hospitality. In his new role, Panzer will oversee the development of Atrium’s design and project management strategies to facilitate the company’s capital investment objectives.

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Dan Rose-Bristow, Master Innholders and The Torridon, on the new KPIs of leadership

Boutique Hotel News

BoHoNews · Dan Rose-Bristow, Master Innholders and The Torridon, on the new KPIs of leadership. BHN editor Eloise Hanson speaks to Dan Rose-Bristow, chair of the Master Innholders and owner of The Torridon , about 2023 trends, what hoteliers can expect at the Hotel Leadership Conference, and the new KPIs of leadership. The post Dan Rose-Bristow, Master Innholders and The Torridon, on the new KPIs of leadership appeared first on Boutique Hotel News.

Hotels 98
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6 Tips to establish a successful business

Are Morch

Many factors contribute to a business’s success. Entrepreneurs need to know what makes a business successful to ensure they are doing the right things to keep their company afloat. A successful business idea can come from anywhere and it doesn’t have to be related to your industry. An entrepreneur needs to find the right niche […].

Business 147
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Top 10 Ways To Use F&B Data To Improve Guest Experience

Refine

Hoteliers and restaurateurs are constantly looking for ways to improve their guest experiences. Why? They want to provide guests with a memorable dining experience, and they want to ensure that they get repeat visitors. And guess what? The F&B data they've automatically collected from their POS system or advanced reservation platform is key in improving.

Dining 102
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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SiteMinder named #1 Best Hotel eCommerce Platform in major awards sweep at 2023 HotelTechAwards

SiteMinder

Sydney, Australia – SiteMinder has further cemented its category-defining position as the world’s leading hotel commerce platform, winning Best Hotel eCommerce Platform and the most major accolades of any accommodation software company at the 2023 HotelTechAwards. SiteMinder secured nine major awards in total, including Best Hotel eCommerce Platform — a new category recognising the best all-in-one solution for hoteliers to accelerate their business growth online, which unifies the highest-rated

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How to combat hotel data breachers: A guide for independent hoteliers

eHotelier

Implementing identity access management strategies, using secure payment processing solutions for online transactions, and requiring updated personal information all help ensure your data is safe and secure.

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With Bed Bug Infestations Rising, Here’s a Quick Prevention Plan

Hotel Business

This article from Yahoo discusses the recent rise in bed bug infestations in hotels across the United States. The article suggests that the increase in travel post-pandemic has led to more bed bugs being introduced into hotels. Bed bug infestations are lightning rods for lawsuits, negative media attention and poor reviews on booking sites. There is a very high psychological and emotional impact that bed bugs have on your guests.

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2023 outlook: Industry voices on travel and hospitality

Boutique Hotel News

Industry leaders share their thoughts on the travel, hospitality and economic landscape in 2023. BHN reports. Connor Llewellyn Ryterski , managing director, prizeotel: “We expect sustainability to remain a key focus for 2023, with hospitality businesses working towards ambitious emission reduction targets to become net zero, which is something we and the wider Radisson Hotel Group aim to achieve by 2050. .

Travel 98
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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.