October, 2009

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Twitter - How to get started

eTourism

This tutorial is to help you get started with Twitter. We will show you how to: Create a twitter account Find friends (twitters) Send Tweets, Replies and Direct Messages (DM's).

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What is Twitter and is it useful for my Hotel?

eTourism

Twitter is a social networking and micro-blogging service that allows you answer the question, What are you doing? by sending short text messages, similar to SMS, 140 characters in length, called tweets, to your friends, or followers.

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Integrating social media into your hotel's marketing communication

eTourism

If you are embracing consumer generated media, guest reviews, and social networking as marketing and public relation opportunities to get the good news out about your hotel, here are some interesting points of discussion for your next meeting.

Market 40
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Handling Customer Reviews - Best Practice

eTourism

The goal of this post is to help hotel and resort managers implement the necessary guidelines to monitor, respond and action reviews. The first step to dealing with these reviews is to Monitor what is being said.

Resorts 40
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling