Hotel Business
APRIL 17, 2025
By Steven Moore Hospitality is a people business. Even as the use of technology and data has expanded across the industry, the importance of personal connections remains foundational to hospitality. However, rising costs, staffing challenges and higher expectations from both guests and investors are putting the humanity at the heart of our industry under strain.
Hotel Designs
APRIL 17, 2025
Hotel Designs 1 Hotel Melbourne a sustainable sanctuary on the Yarra River 1 Hotel Melbourne a sustainable sanctuary on the Yarra River 1 Hotel Melbourne marks the brands highly anticipated entrance into the Australian market, bringing its award-winning blend of sustainable luxury and nature-inspired design to the heart of Melbourne, in collaboration with industry-leading developer Riverlee… 1 Hotels, the mission-driven luxury lifestyle hotel brand founded by hospitality visionary Barry
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Hotel Business
APRIL 17, 2025
As a result of recent U.S. government actions including tariffs, cross-border policies and entry restrictions, global business travel professionals are newly navigating a complex and uncertain landscape regarding the potential impact on business travel volume, spending and revenue for 2025. According to a new poll conducted by the Global Business Travel Association (GBTA), a significant portion of more than 900 global industry respondents are anticipating declines ahead and overall optimism has
Lodging
APRIL 17, 2025
PARIS, FranceAccor announced it has entered into exclusive negotiations with Royal Holiday Group to acquire 17 management agreements (3,200 keys). The portfolio includes six existing all-inclusive resorts in Mexico (1,660 keys) to be managed by Ennismore, as well as eleven existing resorts and city hotels in Mexico, Argentina, Puerto Rico, and the United States (1,540 keys) to be managed by Accor PM&E Americas.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Hotel Business
APRIL 17, 2025
Cloudbeds has launched Cloudbeds Labs, a dedicated innovation hub, created to accelerate the industrys transition to AI-driven operations. The new division debuts with two solutions powered by Cloudbeds IntelligenceSignals and Engage. This is not an incremental innovation moment, said Adam Harris, CEO/cofounder, Cloudbeds. Its a full-scale industry shift.
Hotelogix
APRIL 17, 2025
In today’s competitive hospitality landscape, offering just a clean room and a comfy bed doesn’t cut it. Travelers now seek experiences that entertain, engage, and leave a lasting impression. Whether it's a solo business traveler , a family on vacation, or a digital nomad — each guest expects personalization, convenience, and novelty.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hotel Business
APRIL 17, 2025
SuiteOp , a guest operations platform that connects hospitality teams and guests in one unified ecosystem, has raised $3 million in seed funding, marking the companys first external financing. The capital will be used to accelerate development, roll out next-generation automation tools and expand into new markets. ScOp led the round, which included participation from Dream Capital , strategic angel investors Kunal Shah (co-founder of ButterflyMX), Sudeep Singh (founder of HealthArc), and Song Pa
Horizon Hospitality
APRIL 17, 2025
In the competitive world of hospitality, attracting top-tier management professionals is crucial for maintaining high standards and delivering exceptional guest experiences. However, finding the right talent is not just about posting job openings. Its about creating a strong employer brand that resonates with potential candidates. A compelling employer brand will help you stand out in the crowded marketplace and attract the best talent by building trust with job seekers.
Hotelogix
APRIL 17, 2025
Why smart housekeeping is the backbone of guest satisfaction—and how a PMS can help small hotels run it like a charm In the world of hospitality, housekeeping isn’t just a function—it’s a silent ambassador of your hotel’s brand. It’s one of the few departments where excellent work often goes unnoticed, but even the smallest slip can lead to a flood of guest complaints.
Lodging
APRIL 17, 2025
MAUI, Hawai’iGrand Wailea, a Waldorf Astoria Resort, announced the opening of Nobu Grand Wailea Maui. Founded by Chef Nobu Matsuhisa, Robert De Niro, and Meir Teper, the launch marks Nobus first restaurant on Maui and second in Hawaii. Following its $350 million renovation, the expansive 13,000 square-foot Nobu Grand Wailea Maui will deliver Chef Nobus signature Japanese dishes with South American influence alongside a selection of Maui-exclusive offerings.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Hotelogix
APRIL 17, 2025
In the competitive landscape of the hospitality industry, guest satisfaction is a critical determinant of a hotel's success. With the average daily rate (ADR) for U.S. hotel rooms reaching $158.45 in May 2024 —the second-highest on record—guests' expectations have escalated accordingly. Hotels that fail to meet these heightened expectations risk negative reviews, diminished loyalty, and decreased revenue.
Hotel Business
APRIL 17, 2025
Loews Hotels & Co , co-owner and operator of the hotel portfolio at Universal Orlando Resort, has opened the company’s newest hotel, Universal Helios Grand Hotel, a Loews Hotel. The property is one of three new hotels from Loews Hotels & Co debuting this year at the theme park destination. Universal Stella Nova Resort and Universal Terra Luna Resort opened in January and March, respectively.
Hotel Designs
APRIL 17, 2025
Hotel Designs RAK Ceramics opens Milan design hub by MMA Projects RAK Ceramics opens Milan design hub by MMA Projects In the throes of Milan Design Week 2025, RAK Ceramics inaugurated its glittering Milan design hub, located in the city’s heart – Via Bogogna… RAK Ceramics has officially opened its new Design Hub in Milan, located at Via Borgogna 8 – a striking 1930s building and a fine example of rationalist architecture.
Hotel Business
APRIL 17, 2025
With over 100,000 hotels and motels across the U.S., todays hoteliers face more competition and new challenges. Further, the cost of delivering a unique and exciting guest experience continues to rise in tandem with the cost of hotel operations. So, hoteliers are tasked with finding sources of revenue beyond bookings. Thats where new technology comes in.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Lodging
APRIL 17, 2025
From a business standpoint, the hospitality industry may appear transactionally focused. But at its core, its a people-driven business that flourishes when teams collaborate efficiently and foster a strong sense of community. And for many hoteliers, that focus includes family. AAHOACON25, held at the New Orleans Ernest N. Morial Convention Center in New Orleans, Louisiana, included a panel titled Power Players: Insights From Hospitalitys Top Leaders, where participants discussed the importance o
Hotel Business
APRIL 17, 2025
Hospitality management, development and investment organization Raines has broken ground on Hampton Inn & Suites York, SC. The hotel is owned by York Hotel Group LLC and was designed by ODA Architecture. The project is part of an ongoing effort to spur economic growth in the York market, which has a heavy concentration of manufacturing facilities and is already experiencing rapid residential growth.
Lodging
APRIL 17, 2025
VENICE BEACH, CaliforniaBOB Hotels announced the deployment of a combination of Stayntouch, a leader in cloud-based, guest-centric hotel technology and property management system (PMS) and olive, the industry’s first AI-powered booking engine. With this partnership, BOB Hotels is updating guest-centric booking by combining a three-click journey with real-time personalization and intelligent merchandising all powered by live guest data.
Hotel Business
APRIL 17, 2025
Trinity Investments , a U.S.-based hospitality-focused real estate investor, has promoted Rob Tanenbaum to managing director, strategic operations. Since joining Trinity last year, Rob has done a tremendous job enhancing the performance and value of Trinitys assets including the Grande Lakes Resort in Orlando and The Diplomat Beach Resort in Hollywood, Florida, said Greg Dickhens, managing partner, Trinity Investments.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Lodging
APRIL 17, 2025
Extreme Hospitality announced the appointment of Peter W. Hoffman as senior vice president of operations. In this role, Peter will lead operational strategy and execution across Extreme Hospitalitys portfolio of hotels and resorts. Waramaug Hospitality announced the appointment of Nele Breitbart as executive vice president & head of asset management.
Hotel Business
APRIL 17, 2025
Stonebridge , a Denver-based privately owned hotel management company, has added the MC Hotel in Montclair, NJ, to its managed portfolio of Autograph Collection Hotels. The property is owned in a partnership with CSP MC Partners LP, an affiliate of Circle Squared Alternative Investments led by Jeff Sica, CEO. The eight-story, 159-room lifestyle property features more than 3,000 sq. ft. of rooftop space and more than 8,000 sq. ft. of flexible meeting space.
Lodging
APRIL 17, 2025
FORT LAUDERDALE, FloridaEmbassy Suites by Hilton Fort Lauderdale 17th Street has completed a multimillion-dollar renovation, unveiling transformed public spaces, redesigned guestrooms, a rebranded dining experience, and more. The property is located in the heart of Downtown Fort Lauderdale. The 361 all-suite hotel is also a convenient option for corporate travelers due to its close proximity to Broward County Convention Center.
Hotel Business
APRIL 17, 2025
Stayntouch , a cloud-based hotel property management systems (PMS) and guest-centric technology provider, has partnered with Escape Lodging , an Oregon-based property management company To support its mission, the company turned to Stayntouch to streamline operations, enabling teams across its portfolio of eight owned and operated properties. “Stayntouch has truly set itself apart with exceptional support and a seamless setup process, said Shaun Wagner, president, Escape Lodging.
Advertiser: ZoomInfo
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Lodging
APRIL 17, 2025
WASHINGTON, D.C.Placemakr, a flexible-use hospitality and multifamily operator, announced the launch of its first property in Salt Lake City, Utah. Operating in partnership with High Boy Ventures, a residential real estate development company, Placemakr Salt Lake City at Brix will offer a blend of residential and hospitality-style stays catering to both short-term visitors and long-term residents.
Skift Blog
APRIL 17, 2025
Skift Take: Accor's planned deal represents a calculated but incremental step toward establishing a meaningful presence in all-inclusive resorts and lifestyle hotels in the Americas.
Hospitality Tech
APRIL 17, 2025
Use HT's expert-endorsed checklist to navigate tariffs and supply chain uncertainty.
Skift Blog
APRIL 17, 2025
Skift Take: If the two recent monopoly rulings against Google hold up upon appeal, Google could see business lines and tools getting sold off. New entrants may, in theory, ease the load for travel companies.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hotel News Resource
APRIL 17, 2025
Despite the rising cost of living and economic uncertainty, the UK population continues to prioritize holidays, viewing them as an essential expenditure. The average Brit takes nearly four breaks a year.
Skift Blog
APRIL 17, 2025
Skift Take: The way to a Chinese traveler's itinerary seems to be through RedNote. For travel brands hoping to understand and engage this critical audience, the platform is less a social network and more a digital crystal ball.
Hotel News Resource
APRIL 17, 2025
Article - U.S. Travel Agencies Air Ticket Sales Total $9.
Skift Blog
APRIL 17, 2025
Skift Take: American Airlines partnership with FIFA comes as trade groups are urging the U.S. to prepare more for the 2026 World Cup.
Advertiser: ZoomInfo
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