3 Ways Integrating Your POS With Your CRM Will Transform Your Guest Experience
Hotel Speak
DECEMBER 9, 2024
Improving the guest experience is a key priority for any hotel establishment. Most hoteliers know that happy customers mean more business, so finding new ways to upgrade your guests stay is always a rewarding process. Most hotels employ two key pieces of software to improve the guest experience. First up is a point of sale system (POS), used to process check-in transactions; second is a CRM system , installed to help your team manage interactions with each guest and store their data for any futu
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