Tue.May 06, 2025

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Industry stalwarts and young talent rise at Future Leaders Forum

Hotel Management

The Asia Pacific Hotel Industry Conference and Exhibition (AHICE) kicked off in Adelaide on Tuesday May 6 with the fourth edition of the Future Leaders Forum, presented by Blue Mountains International Hotel Management School. The under-35s leadership event drew a crowd of over 150 to network with peers, discuss career challenges and hear from industry stalwarts.

Events 130
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Smart Hotel Distribution: What Every Hotelier Needs to Succeed in 2025 & Beyond

STAAH

The hospitality landscape is evolving faster than ever. From digital disruption to shifting guest expectations, todays hoteliers are navigating a complex distribution environment. What worked five years ago or even last year may no longer be enough to stay competitive. So how do you ensure your hotel isnt just keeping up, but staying ahead? Future-proofing your distribution strategy means leveraging technology, data, and partnerships to drive direct bookings, increase profitability, and delight

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Winners announced in 2025 Australasia-Pacific Hotel Design Awards

Hotel Management

The winners have been announced in the 2025 Australasia-Pacific Hotel Design Awards, a celebration of excellence in hotel interior design for projects located in Australia, New Zealand and the South Pacific (including Hawaii). The four awards for new-build properties, conversions, refurbishments and an overall winner, the Paul Davis Award recognise exceptional projects, completed and opened during 2024, that demonstrate design innovation, a commitment to sustainability design practices and del

Hotels 130
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What India’s Newest Regional Airline Says About Aviation

Skift Blog

Skift Take: Air Kerala is set to join a wave of airlines coming up in India. The carrier's niche positioning: Offering low-cost direct connectivity to Kerala expats based in the Middle East.

Hotels 162
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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NZ Hotel Holdings puts hotel portfolio up for sale

Hotel Management

New Zealand hotel group NZ Hotel Holdings (NZHH) is divesting its seven hotel assets, becoming the largest hotel portfolio ever brought to market in the nation. A partnership between NZ Super Fund, Russell Property Group and Lockwood Property Group, NZ Hotel Holdings was formed in 2019 to develop hotel assets, supporting domestic and international tourism in New Zealand.

Sales 147
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Central Reservation System (CRS): Guide for hotels

SiteMinder

What is a Central Reservation System? A Central Reservation System is a type of reservation software that is used to update and maintain hotel inventory and rate information so that hotels are able to manage guest reservations in real-time. Its definition can be simplified to its purposes of centralising data from every connected distribution channel and system, including the hotels property management system and booking engine.

OTA 52

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Domestic Travel Triumphs: 71% of Americans Opt for Local Summer Vacations

Hotel News Resource

The latest data from Allianz Partners USA's Top Summer Travel Destinations Report reveals that Seattle and Cancun are Americans' most popular travel destinations this summer. Most travelers choose to stay within the U.S., with 71% of bookings for domestic destinations, while 29% are planning international trips.

Travel 59
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The Marketing Shift Away from Social Media: Why Brands Are Focusing on Owned Channels

Lodging Interactive

Ensuring your website is accessible to everyone is no longer optionalits essential. Digital accessibility means designing your site so that people with disabilities can use it effectively, offering equal access to all users. The post The Marketing Shift Away from Social Media: Why Brands Are Focusing on Owned Channels appeared first on McConnell Marketing.

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Marriott achieves 4.1% global RevPAR growth in Q1

Hotel Business

Marriott International Inc. , for the first quarter ended March 31, reported year-over-year RevPAR growth of 4.1% worldwide, with 3.3% growth in the U.S. & Canada and 5.9% growth in international markets. “The combination of continued travel demand, the strength of our brands and our fee-driven business model drove strong financial results in the first quarter,” said Anthony Capuano, president/CEO. “Despite heightened macro-economic uncertainty, global RevPAR rose more than

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Extended Stay America Premier Suites expands in Virginia with New Charlottesville Location

eHotelier

Extended Stay America,the leading mid-priced extended stay hotel brand in the United States,announced today the opening of theExtended Stay America Premier Suites Charlottesville.

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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MR PORTER – a subterranean dining design by Baranowitz + Kronenberg

Hotel Designs

Hotel Designs MR PORTER a subterranean dining design by Baranowitz + Kronenberg MR PORTER a subterranean dining design by Baranowitz + Kronenberg Nestled beneath the iconic Hilton Park Lane Hotel in Mayfair, the Baranowitz + Kronenberg design concept for MR PORTER pays homage to the seductive and hidden Tyburn River, which flows beneath the streets of London… MR PORTER London is not merely a dining destination with its design by Baranowitz + Kronenberg , it is a descent into an entirely

Dining 66
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Caliber to bring 15 Hyatt Studios to key U.S. markets

Hotel Business

Real estate investor, developer and manager Caliber has entered into a development rights agreement with an affiliate of Hyatt Hotels Corporation to develop 15 new Hyatt Studios hotels in the U.S. Under the terms of the agreement, Caliber Hospitality Development (CHD) will receive exclusive development rights for future development of Hyatt Studios hotels in target market areas within Arizona, Colorado, Nevada, Texas and Louisiana.

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VIP arrivals: hottest hotel openings in May 2025

Hotel Designs

Hotel Designs VIP arrivals: hottest hotel openings in May 2025 VIP arrivals: hottest hotel openings in May 2025 Design takes centre stage this May as a fresh line up of luxury hotel openings invite us into spaces where architecture, storytelling, and cultural context converge… From a bold, birdcage-inspired retreat in Jakarta to a meticulously restored Dutch palace in Amsterdam, this month’s new hotel openings go far beyond being somewhere to just comfortably rest your head.

Hotels 59
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Hotel Equities, Springboard Hospitality merge

Hotel Business

Hotel Equities and Springboard Hospitality have announced a strategic merger, creating a combined company that will operate a portfolio of properties across the U.S., Canada, the Caribbean and Latin America spanning urban, resort and outdoor destinations. Ben Rafter, CEO, Springboard Hospitality, is the new CEO of the combined company. Brad Rahinsky, former president/CEO, Hotel Equities, will assume the role of chairman.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Nobu Hospitality continues to redefine the branded residence

Hotel Designs

Hotel Designs Nobu Hospitality continues to redefine the branded residence Nobu Hospitality continues to redefine the branded residence Underscoring its distinctive approach to luxury living and lifestyle-led real estate, Nobu Hospitality continues to expand a global portfolio that combines purposeful design, world-class hospitality and a deep sense of community… With 18 Nobu Residences across four continents, Nobu is charting an ambitious path toward global expansion.

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New book chronicles life of Bruce White

Hotel Business

Forty years ago, Bruce White founded White Lodging in Northwest Indiana with a single hotel and built the company into one of the largest and most respected hospitality companies in the U.S. A new book, “Hospitalitarian: Bruce Whites Legacy,” documents and shares the stories that built White Lodging from a small hospitality company into a player on a national scale.

Scale 59
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Beyond Bookings: How Hotel Marketing Drives Revenue Beyond the Reservation

Refine

Today, marketing is no longer an optional extra for any business, and the hospitality industry is no exception. While some might view marketing as simply crafting social media posts and eye-catching visuals, the truth is that there are many other aspects to marketing, and all of them are crucial for your brand to succeed. Unlocking The post Beyond Bookings: How Hotel Marketing Drives Revenue Beyond the Reservation appeared first on Revfine.com.

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DoorDash to acquire SevenRooms

Hotel Business

DoorDash has reached an agreement to acquire SevenRooms , a New York City-based software company and hospitality technology provider. The move marks an expansion of DoorDashs Commerce Platform capabilities, equipping merchants globally with new tools to grow in-store and delivery sales, build stronger customer relationships and increase profitability, the company reports.

Closing 59
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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The Role of Cetis, Inc. in Shaping Hospitality Telephones 

Lodging

Cetis, Inc. is a prominent manufacturer of telephone solutions specifically designed for the hospitality industry. Established in 1982 and headquartered in Colorado Springs, Colorado, the company has played a significant role in standardizing and advancing in-room communication technologies across hotels and hospitality venues worldwide. Origins and Industry Focus Cetis was founded by Dr.

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Gravity Haus names Mike DeFrino president

Hotel Business

Gravity Haus , a Colorado-based hospitality management and social club, has appointed Mike DeFrino, former CEO of Kimpton Hotels & Restaurants, as president. Mike has served on the Gravity Haus board for the past year, and we share a common passion for people and community-driven brands like Gravity Haus, said Jim Deters, chairman/CEO, Gravity Haus.

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Wyndham signs new-build property on Adelaide’s South Terrace

Hotel Management

Wyndham Hotels and Resorts has signed its first Ramada Encore by Wyndham property in Adelaide, South Australia. Located at 81 South Terrace, Ramada Encore by Wyndham Adelaide, South Terrace will feature 94 guest rooms, modern design and tech-forward features, according to Wyndham. Positioned in Adelaides cultural and commercial heart, close to the Adelaide Convention Centre, the hotel is intended to meet current market demands for both business and leisure travel.

Tourism 147
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McNeill names Vanessa Gillman corporate director, revenue

Hotel Business

Germantown, TN- based McNeill Hotel Company recently named Vanessa Gillman to the position of corporate director, revenue. In this role, she reports directly to Marci Jacobs, VP, sales and revenue generation, McNeill Hotel Company, and works closely with corporate and regional teams involved in revenue management. Among her responsibilities, Gillmans main focus will be on the oversight and development of total revenue strategy for a portfolio of hotels.

Revenue 59
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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VIDEO: relive the highlights of the 2025 Design Inn Symposium

Hotel Management

Over 250 architects, designers, hoteliers and suppliers gathered at Hilton Adelaide on Tuesday May 6 for the annual Design Inn Symposium the regions largest and leading hotel architecture and design conference. This year, an extended full-day conference, supported by Grohe as Principal Partner, covered a range of topics from adaptive reuse to AI in design, refurbishment costs, creative control and much more.

Events 130
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What 73% of consumers say about AI and the customer experience

eHotelier

In our recent article, "Cost-Effective AI Solutions for a Complex Market," we explored how AI is helping hospitality professionals navigate challenges

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Central Reservation System (CRS): Guide for hotels

SiteMinder

What is a Central Reservation System? A Central Reservation System is a type of reservation software that is used to update and maintain hotel inventory and rate information so that hotels are able to manage guest reservations in real-time. Its definition can be simplified to its purposes of centralising data from every connected distribution channel and system, including the hotels property management system and booking engine.

OTA 52
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Delivery-Focused Restaurant Company Raises $600M in Capital

Hospitality Tech

Wonder, the food hall founded by former Walmart ecommerce executive Marc Lore, is opening one store per week.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Matt Karow appointed Lead Property as General Manager at Hotel Heron

eHotelier

Hotel Heron is pleased to announce the appointment of its new General Manager, Matt Karow, to lead the property team at the hotel.

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Flybuy Adds Marketing Suite

Hospitality Tech

Flybuys AI-Powered Marketing Suite is designed to amplify an existing marketing strategy with context-aware messaging.

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Budi Widodo promoted General Manager at Four Seasons Resort Seychelles at Desroches Island

eHotelier

Four Seasons Resort Seychelles at Desroches Islandannounces the promotion ofBudi Widodoto General Manager.

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Elo Unveils the I-Series 5 for Android, Backpack 5 for Android

Hospitality Tech

The next generation of Elos all-in-one and compute engine platforms delivers new levels of interaction, performance and flexibility.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!