Thu.Feb 13, 2025

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Transform Your Hotel Website into a High-Converting Booking Tool

Hotelogix

In today's digital world, your hotel's website is often the first thing potential guests see. It's more than just a simple online brochure. It acts as your all-day, every-day salesperson, concierge, and booking agent. But here's the problem: many hotel websites don't do a good job of turning visitors into paying guests. This means missing out on potential income.

Hotels 52
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Maybourne set for ultra-luxury Paris debut in Saint-Germain

Hotel Management

Maybourne has announced a 2027 opening for its newest development in the Parisian quarter of Saint-Germain-des-Prs, The Maybourne Saint-Germain, bringing a palace-style hotel with 101 keys and 23 ultra-luxury branded residences to Paris for the first time. Expanding its prestigious hotel portfolio, Maybourne is creating an extraordinary property that reimagines bespoke hospitality in the City of Light, affirming its status as the eminent choice for global luxurians and strategically focusing on

Branding 200
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Small Hotels, Big Dreams: Beating Online Marketing Challenges

Hotelogix

Competing with large hotel chains can feel overwhelming. They have big budgets and entire teams dedicated to marketing, making it tough to stand out. It might seem like your efforts are overshadowed. But being smaller gives you an edge. Guests appreciate the personal attention and unique experience you can provide—things larger hotels often struggle to deliver.

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Last call for tickets: AHICE South East Asia attracts region’s leading owners, investors an

Hotel Management

The 2025 Asia Hotel Industry Conference and Exhibition (AHICE) South East Asia edition is once more attracting the regions leading owners and investors as over 500 ready to take the stage, network and hear the headline trends for the accommodation sector at Pan Pacific Singapore on February 24-26. With a speaker and attendee line-up that includes Blackstone, Starwood Capital, High Street Holdings, Ares Asia, Mulpha, Invictus, Ascott, Ark Capital Partners, UOL, Pro-Invest Group, GuocoLand Group,

Events 130
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Top 5 challenges independent hotels face in marketing their rooms online

Hotelogix

The hospitality industry has advanced to a new level; thanks to Internet that has helped hoteliers market themselves through various online channels. Online marketing helps hotels in establishing a brand identity, reaching out to millions of travelers and marketing rooms on a global platform. While big brands and hotel chains have dedicated departments and sufficient budgets to handle their sales and marketing online, small hotels find it tough due to inadequate budget, less manpower and absence

Market 52
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Shatterproof Hospitality Heroes reception raises $2.1 million

Hotel Business

Shatterproof honored Amanda Hite , president, STR , a CoStar Group company, with the 2025 Shatterproof Hospitality Hero Award, while more than 70 hospitality companies raised $2.1 million during the event to advance Shatterproofs work, which focuses on improving the way the healthcare system addresses and treats substance use disorders. The event took place at the annual Americas Lodging Investment Summit (ALIS) in Los Angeles last month.

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STAAH awarded Expedia Group 2025 Elite partner status

STAAH

Only the top 2% of Expedia Group’s connectivity partners are Elite. Today we are excited to announce that STAAH has earned the status as Expedia Groups Elite Connectivity Partner for 2025. This recognition underscores our focus on building and maintaining a high-quality software connection that empowers you to serve guests better and grow your business on Expedia Groups travel Platform.

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Chelsea Hotel, Toronto Appoints New Managing Director

Hotelier Magazine

TORONTO The Chelsea Hotel, Toronto has appointed Shane Downey as managing director. Downey brings a wealth of experience in large hotel operations, as well as experience having worked in five-star luxury, select-service and extended-stay hotels. Downeys hospitality career spans more than 20 years where he has worked in Europe, the Middle East, U.S. and Canada with Marriott, Hilton and some independent hotels.

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Product watch: engineered terrazzo surfaces from TREND

Hotel Designs

Hotel Designs Product watch: engineered terrazzo surfaces from TREND Product watch: engineered terrazzo surfaces from TREND In the world of luxury hospitality, where aesthetics meet durability, choosing the right surfaces is paramount. Enter engineered terrazzo surfaces from TREND, an innovation that seamlessly blends beauty, sustainability, and performance… From grand hotel lobbies to intimate spa retreats, these engineered terrazzo surfaces from TREND can redefine luxury interiors, offer

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Hyatt Pushes Into Mid-Market Hotels While Doubling Down on Luxury

Skift Blog

Skift Take: Hyatt is diversifying beyond luxury and premium. Appealing to multiple types of customer needs could provide a buffer against potential economic slowdowns long-term.

Market 282
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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Four Seasons announces new luxury Resort and Private Residences in Mina, Ras Al Khaimah

Hotel Designs

Hotel Designs Four Seasons announces new luxury Resort and Private Residences in Mina, Ras Al Khaimah Four Seasons announces new luxury Resort and Private Residences in Mina, Ras Al Khaimah Four Seasons, in partnership with RAK Properties, has announced plans for a new Resort, Private Residences, redefining luxury island living within Mina development… Four Seasons Resort and Residences Ras Al Khaimah at Mina will establish a new benchmark for the regions luxury hospitality and lifestyle o

Resorts 76
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Wyndham Gains From Infrastructure Boom With Record Pipeline

Skift Blog

Skift Take: The hotel industry is having its own AI moment, helping to house all the construction workers building the needed data centers.

Pipeline 175
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Hotel Designs launches Accessible Design Talks

Hotel Designs

Hotel Designs Hotel Designs launches Accessible Design Talks Hotel Designs launches Accessible Design Talks Hotel Designs is excited to share a new series of open discussions addressing the challenges of accessible design in hospitality… The hospitality sector is an excellent provider of environments that make people feel safe, welcome, and happy; its main business model is very much people-centred after all, and therefore hotels make an ideal setting for bringing people together.

Hotels 72
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Enna Hernández appointed Director of Sales at The Ocean Club

eHotelier

The Ocean Club, a Luxury Collection Resort, Costa Norte, is pleased to announce the appointment of Enna Hernndez as Director of Sales.

Sales 96
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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The Secret Sauce to Boosting Leisure Travel in 2025

Hotel News Resource

At TravelBoom, we recently surveyed 500 leisure travelers in December 2024 to uncover the evolving preferences shaping the future of travel. The findings are clear: affordability, personalized experiences, self&care, and technology will be the cornerstones of success in the years ahead.

Travel 78
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Key operational strategies to foster long-term guest relationships

eHotelier

Through careful consideration of guest expectations, purposeful staff training, and smart technology integration, hotels can build genuine connections that turn first-time visitors into lifelong guests.

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Conrad Hamburg – a sneak peek before its Q3 opening

Hotel Designs

Hotel Designs Conrad Hamburg a sneak peek before its Q3 opening Conrad Hamburg a sneak peek before its Q3 opening A new addition to Hamburgs high-end hotel scene, Conrad Hamburg is scheduled to open its doors in September 2025, with a comprehensive redesign by 1508 London… With the handover of Conrad Hamburg to the operator MHP confirmed for August, the final step towards the debut of Hiltons luxury Conrad Hotels & Resorts brand in Germany is in place.

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Why Reviews Matter More Than Ever for Hotels and Restaurants

Hospitality Tech

A strong review strategy isnt just about reputationits a key driver of customer loyalty and revenue.

Revenue 59
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Business Travel Industry Kicks Off 2025 with Optimism Amid Evolving Challenges, According to Latest GBTA Poll

Hotel News Resource

Article - Business Travel Industry Kicks Off 2025 with Optimism Amid Evolving Challenges, According to Latest GBTA Poll - Results highlight growth in travel volume and spend; AI awareness, sustainability adoption and workforce shifts also among key findings

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The ultimate guide to Online Travel Agencies (OTAs) for 2025

MEWS

What are OTAs for hotels? OTAs (Online Travel Agencies) are third-party platforms where travelers can search, compare, and book accommodations. They provide hotels with a broad audience and a strong distribution channel without requiring large marketing budgets, though they do charge commissions.

OTA 52
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Sustainable tourism practices for hotels

SiteMinder

What is sustainable tourism? Sustainable tourism is an approach designed to minimise the environmental impact of hotels and other travel service providers, while supporting local communities and promoting long-term economic viability. While this sustainable tourism definition encompasses environmental, economic and cultural sustainability, the term is most often used to describe eco-conscious travel.

Tourism 52
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Competitive set analysis for hotels: Understand your competition

Little Hotelier

What is a competitive set? A competitive set is a group of rival properties that are selected by a hotel in order to benchmark its performance against similar businesses. This allows the property to conduct a hotel competitive set analysis that can generate all manner of insights on pricing strategy , market positioning, patterns of demand, weaknesses and opportunities.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Shatterproof Hospitality Heroes Reception convenes 70+ Hospitality Companies and raises $2.1M to drive solutions to the addiction crisis

eHotelier

Shatterproof, a national nonprofit organization and a leader in improving the way the healthcare system addresses and treats substance use disorders,honored

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The Future of Hotel Payments Demands Simplicity

Hospitality Tech

Hotel payment systems dont have to be complicated. With orchestration, embedded solutions, and digital-first strategies, hoteliers can streamline transactions and enhance the guest experience.

Hotels 52
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IHG Hotels & Resorts announces destination entry in Hat Yai, Thailand

eHotelier

IHG Hotels & Resorts (IHG)is proud to announce the introduction of its first property in Hat Yai, the largest city in Songkhla in Thailand, together with Park Avenue Property Company Limited, a residential real estate developer in Hat Yai.

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Boomerang Accelerates Lost Item Recovery for Travelers

Hospitality Tech

Platform speeds up lost & found operations with AI-driven efficiency.

Travel 52
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Fusion Resort & Villas Da Nang introduces new healing retreat

eHotelier

Fusion Resort & Villas Da Nang has initiated a new 4-day, 3-night "Healing Retreat, a transformative package designed to nurture emotional and physical well-being.

Resorts 52
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Room Cougar Launches as the World’s First Video-Based Hotel Review Platform

Hospitality Tech

The platform is revolutionizing accommodation bookings by offering travelers authentic, user-generated reviews while empowering creators to earn money for their contributions.

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Michele Tenzone welcomes as Chef de Cuisine at The Ritz-Carlton, Grand Cayman

eHotelier

The Ritz-Carlton, Grand Cayman is pleased to announce the appointment of Michele Tenzone as Chef de Cuisine at Blue by Eric Ripert,

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IHG and Pacini Group Join Forces to Bring Garner Hotel Brand to Italy

Hotel News Resource

HG Hotels & Resorts is expanding its midscale conversion brand, Garner Hotels, in Southern Europe by rebranding a Pacini Group property into Garner Hotel Rome Aurelia.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!