Mon.Jul 15, 2024

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Viator Launches New Campaign: ‘Regret Less. Do More.’

Skift Blog

Skift Take: Viator's "Regret Less. Do More." campaign uses data-driven insights and highlights travel planning pitfalls.

Travel 312
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Tech Roundup: Brand C-Level Execs Tout Impact of Cloud-Based Systems, Artificial Intelligence

Lodging

The hotel technology landscape, like that of many industries, has changed dramatically in recent years, and for many franchise companies, it represents the most obvious opportunity for differentiation and enhanced guest satisfaction. Cloud-based property management systems, text messaging platforms, and artificial intelligence were just a few of the key trends identified by a host of brand C-level executives who discussed some of their latest technology initiatives with LODGING.

Branding 278
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Air India-Vistara Merger Progress: What We Know So Far – India Report

Skift Blog

Skift Take: Air India's merger with Vistara is expected to be completed next year. With this, the merged entity would become India's largest international carrier and second-largest domestic airline.

Business 306
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Star Millennium to elevate two Sydney hotels to Crowne Plaza under franchise deal with Trilogy

Hotel Management

Sydney is set to welcome the arrival of two Crowne Plaza hotels over the next six months following a rebrand of existing properties at Sydney Airport and Macquarie Park. Under the ownership of Frank and Wade Huang of Star Millennium Pty Ltd, Holiday Inn Sydney Airport and Courtyard by Marriott, Sydney-North Ryde will be elevated to IHG’s premium Crowne Plaza brand with independent hotel operator, Trilogy Hotels, appointed to manage the day-to-day operations of both properties under a franchise a

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Roadside Hotels Expect Boom From Infrastructure and AI Spending

Skift Blog

Skift Take: Blue-collar workers need more places to sleep while traveling for jobs. That's because the U.S. government wants to fix bridges and other infrastructure, while Amazon and other tech giants want to build data centers to support AI usage. Hotel companies stand to gain.

Hotels 306
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Sonesta Essential Atlantic City West Opens

Lodging

NEWTON, Massachusetts—Sonesta International Hotels Corporation announced the opening of Sonesta Essential Atlantic City West. The 140-room, upper-midscale property is located in Egg Harbor Township, New Jersey, and will be dual branded with Sonesta Simply Suites Atlantic City which is expected to open later this summer. The hotel is four miles from Atlantic City International Airport, eight miles from Ocean City, and near local attractions including downtown Atlantic City, the New Jersey shore,

Branding 263

More Trending

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Berkadia Refinances Hampton Inn & Suites Brickell

Lodging

MIAMI, Florida—Berkadia announced the refinancing of Hampton Inn & Suites, a 221-key hotel with ground-floor retail in Miami’s Brickell neighborhood. Managing Director Saul Hoppenstein and Associate Director James Elmore of Berkadia Boca Raton secured a $45.9 million loan on behalf of the sponsor, Miami-based Hospitality Operations, Inc. The lender, a life insurance company, provided the five-year, fixed-rate loan with full-term interest only at an attractive interest rate.

Retail 262
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Last-Minute Short-Term Rentals Could Help in Soft Markets

Skift Blog

Skift Take: Discount travel sites tend to do well during times when vacation rentals and hotels aren't selling well on more traditional travel sites. Expedia/Vrbo's deal with Whimstay may reflect those market dynamics.

Marketing 293
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EVT partners with Serene Capital on Rydges in fast-growing suburb of Ringwood, Victoria

Hotel Management

EVT is set to launch a Rydges hotel near Victoria’s renowned Yarra Valley region when it takes management of Sebel Ringwood on August 1, under an agreement with owner, Serene Capital. The hotel, which was constructed in 2021, will be rebranded as Rydges Ringwood, marking EVT’s sixth hotel in the Melbourne area. “We are thrilled to welcome Rydges Ringwood into our portfolio,” said EVT Hotels and Resorts Director, Norman Arundel.

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Amadeus Execs on the AI Evolution with Microsoft 

Skift Blog

Skift Take: Amadeus is working on several generative AI pilots in partnership with Microsoft.

Business 292
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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Roger Baker Transitions to CIO and Advisor of First Hospitality

Lodging

CHICAGO, Illinois—First Hospitality announced the transition of Roger Baker from chief financial officer to his new role as chief investment officer and advisor. With 40 years of experience in the real estate industry, including 16 years as a leader on First Hospitality’s executive team, in this new role, Baker will advise on selected capital formation transactions as well as certain management and investor relations initiatives. “Roger’s leadership has been instrumental in the growt

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Why Singapore Airlines’ Capacity Growth Comes at a Cost

Skift Blog

Skift Take: As one of Asia’s largest, and traditionally most profitable carriers, what happens at Singapore Airlines matters.

Business 289
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Crescent Hotels & Resorts to Manage JW Marriott at Reston Station

Lodging

RESTON, Virginia—Crescent Hotels & Resorts has entered into a management agreement with an affiliate of Comstock Holding Companies, Inc. covering the JW Marriott at Reston Station. The new hotel, Virginia’s first JW Marriott and only the second in the Washington, D.C. region, will be part of the next phase of development at Comstock’s Reston Station, a mixed-use and transit-oriented neighborhood in the Dulles Corridor.

Resorts 147
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South Korea Adds NewJeans as Tourism Ambassadors to Ride K-Pop ‘Hallyu’ Wave

Skift Blog

Skift Take: For those asking, ‘What's Hallyu?’ you’re clearly not young enough! The Korean wave is huge, and the tourism ministry is make sure that it taps into this craze to attract foreign visitors.

Tourism 270
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Unlocking the Power of Purpose: Chris Waite Launches Corporate Affairs and Communications Consultancy

Hotel Management

Sydney, Australia – Monday, 15 July 2024: Chris Waite, a seasoned corporate affairs and communications professional in the tourism and hospitality industry, is excited to unveil his new consultancy, drawing on his 25 years of experience across Australia, Europe, and Asia. Chris Waite Corporate Affairs & Communications is dedicated to helping businesses build and safeguard their most valuable asset: their reputation.

Tourism 130
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5 Ways Technology Can Enhance the Guest Experience at Your Hotel

Refine

With 40% of Americans traveling more in 2024 (1), the hospitality industry has seen a significant surge in demand. This uptick in travel presents a golden opportunity for hotels to increase revenue — but to capitalize, they must differentiate themselves in a crowded market. In this article, you’ll learn how hotels can use technology to offer The post 5 Ways Technology Can Enhance the Guest Experience at Your Hotel appeared first on Revfine.com.

Revenue 122
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OTA and direct booking: finding the right balance

eHotelier

Balancing OTAs and direct bookings requires a strategic approach that leverages the strengths of both channels.

OTA 111
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How to Use Booking Engine Data to Boost Bookings

Webrezpro

To entice guests, you have to know about them—their demographics, their likes and dislikes, and what they consider a great experience. You can use your online booking engine to collect this data, and if not surprise them, at least delight them. If you don’t have a direct online booking engine, you need one.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Northern Lights announces rebrand, new website & lighting collections

Hotel Designs

Hotel Designs Northern Lights announces rebrand, new website & lighting collections Northern Lights announces rebrand, new website & lighting collections To mark their 37 th anniversary milestone , Northern Lights have revealed an exciting tr ansformation as p art of a strategic growth initiative that matches their ambitious plans for the future … T he Northern Lights project combines a comprehensive rebranding , seamless new website , investment in new cutting-edge machinery , a

Marketing 106
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Top 3 benefits of mobile ordering in resorts

eHotelier

These are the key three benefits of offering guests in resorts the possibility of placing their orders via their personal mobile devices:

Resorts 105
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How Amaria Hotel uses Guestcentric’s HyperCommerce to Strengthen Direct Performance!

Guest Centric

Reading Time: 4 minutes In 2023, Property Owner and Developer, Nuno Oliveira officially opened Amaria Hotel – a boutique coastal getaway nestled in the picturesque Costa Vicentina Natural Park. From the start, his goal was to deliver experiences focused on guests and autonomously manage and grow his online business. To achieve this, Nuno needed a solution that would provide.

Hotels 75
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Short-Term Rentals Continue Trend of Taking Market Share from Hotels - CBRE U.S. Hotels State of the Union July 2024 Edition

Hotel News Resource

In May, short-term rentals continued to take share from hotels, with demand growing 13% compared with a 1.5% increase in hotel demand. While RevPAR growth for STRs was positive, up 4.2%, occupancy has dropped to below pre-pandemic levels as supply growth has continued to increase.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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HB Roundtable—Spirit of Giving: How hospitality is giving back

Hotel Business

Hosted and sponsored by Davidson Hospitality, Hotel Business held its executive roundtable where leaders spoke about best practices they put in place to encourage giving back to the community. The post HB Roundtable—Spirit of Giving: How hospitality is giving back appeared first on hotelbusiness.com.

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Vietnam’s Travel & Tourism set for a record 2024

eHotelier

Tourism 59
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Finvarb sells FL Courtyard to Umbrella Point Holdings

Hotel Business

Hunter Hotel Advisors advised on the sale of the Courtyard by Marriott Palm Beach Jupiter. Finvarb Group sold the property to Umbrella Point Holdings LLC. The new buyer plans to renovate the property and retain Marriott International as management company. Amenities for the four-story hotel include an outdoor pool, fitness center and on-site dining experience.

Dining 59
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How Robotics Can Solve the Challenges Facing Food Delivery Apps

Hospitality Tech

Current pressures from increased wages and operational costs pose a significant threat to the restaurant industry, necessitating a major shift to the adoption of robotics.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Beemok Hospitality Collection forms design studio, Atelier Kim

Hotel Business

Beemok Hospitality Collection (BHC), a luxury urban resort destination based in Charleston, SC, has created Atelier Kim, a hospitality and residential interior design studio helmed by Founder and Design Principal Jungsoo Kim, a 20-year veteran of the luxury hospitality, residential and commercial industries. Atelier Kim encompasses a team of experts within all aspects of design, including interior spaces, landscapes, architecture, artworks and accessories, signage and brand experience.

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Segmentation success: How Bunkhouse achieved $6.1M in lifetime revenue

Revinate

Customer stories Segmentation success: How Bunkhouse achieved $6.1M in lifetime revenue HOTEL TYPE: Group SOLUTIONS USED: Revinate Marketing, Guest Feedback REGION: North America Goal Drive direct bookings. Strategy Use segmentation effectively in email marketing. Results [.] The post Segmentation success: How Bunkhouse achieved $6.1M in lifetime revenue appeared first on Revinate.

Revenue 52
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Gulph Creek to manage SpringHill Suites Centreville Chantilly

Hotel Business

Hotel management and development company Gulph Creek Hotels has been selected as the management company for the SpringHill Suites Centreville Chantilly in Centreville in Northern Virginia. “We are thrilled to take on the management of the SpringHill Suites Centreville Chantilly, which will strengthen Gulph Creek Hotels’ presence in the DC market,” said Derek Sylvester, principal, Gulph Creek Hotels.

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Minor Hotels acquires The Jazz Corner Hotel in Melbourne

eHotelier

Minor Hotels, one of the world’s fastest growing hotel groups, has further expanded its portfolio with the acquisition of The Jazz Corner Hotel in Melbourne.

Hotels 52
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!