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Skift Take: The idea that every airline in the Middle East is a money-making machine is wholly unfounded. We hear from four airline leaders from across the region who share very different metrics for success for 2025 and beyond.
Slightly more favorable development conditions, the slow return of business travel, and explosive growth within the midscale, extended-stay segment were among the key topics discussed during yesterday’s General Session to get The Lodging Conference started. The panel—which took place before a standing-room-only audience—was entitled “Owners, Investors, and Operators: Opportunities, Challenges, and Trends.
Have you ever wondered why some hotels stand out with their superior sleep experience? The secret may be simpler than it seems—it’s all about the mattress. Specifically, a trusted brand like Sealy Posturepedic®, renowned for its longstanding reputation for comfort, durability, and adaptability. But what exactly makes this brand such a favorite among hoteliers and guests alike?
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Social media has become an integral part of modern life for communication, brand building, and customer interaction. While it may seem straightforward to share content, effective social media engagement taps into more profound psychological principles that drive user behavior. Understanding these psychological triggers can help brands create more meaningful connections with their audience and foster long-term loyalty.
Skift Take: As excitement builds in the lead up to Skift Global Forum East, we take a look at the current speaker lineup and the topics they will cover, which includes top industry leaders from Etihad Aviation Group, Booking.com, Airbnb, Hilton Middle East & Africa, Emaar Hospitality Group and more.
Skift Take: As excitement builds in the lead up to Skift Global Forum East, we take a look at the current speaker lineup and the topics they will cover, which includes top industry leaders from Etihad Aviation Group, Booking.com, Airbnb, Hilton Middle East & Africa, Emaar Hospitality Group and more.
The NSW Government has unveiled an ambitious plan to create a AU$91 billion visitor economy in New South Wales by 2035. The NSW Government’s Visitor Economy Strategy 2030 Review, announced on Tuesday, includes plans to add over 40,000 new hotel rooms across the state as part of key infrastructure projects, and aims to boost airline capacity, events, and conference facilities.
Skift Take: Marriott's newest hotel brand in the U.S. targets the "affordable midscale" segment. Expect the hotel equivalent of flying economy but getting a free checked bag and extra legroom, with the hotel group's most no-frills, functional brand yet.
Marriott International, Inc. announced the expansion of the City Express by Marriott brand into the United States and Canada, marking the company’s entry into the affordable midscale transient segment in the region. Previously referred to as Project Mid-T by Marriott, this brand expansion is part of the company’s focus on strengthening its presence in the affordable midscale segment and offering regionally relevant lodging options for every trip purpose and price point.
Skift Take: 2024 marks a new era for the travel industry. Skift Research's State of Travel report gives insights on current travel trends, consumer behavior, and different travel sectors.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Independent hotel operator La Vie Hotels and Resorts has appointed experienced hotel executive Marcus Hanna as Chief Operating Officer, amid a major expansion of the group. Hanna brings over 25 years of high-level experience, joining from Accor where he has spent nearly two decades, most recently as Vice President Operations Pacific, Sofitel, MGallery and Emblems.
Skift Take: Uber is offering a shuttle service with significantly cheaper fares to LaGuardia, but these rides will take place in 14-passenger vans and are only available from three locations in midtown Manhattan.
Cluster leadership announced at The Westin and Four Points by Sheraton in Brisbane The Westin Brisbane and Four Points by Sheraton Brisbane have bolstered their Executive Leadership Team (ELT) with four new appointments. Kelvin Ramm has been named Cluster General Manager for The Westin Brisbane and Four Points by Sheraton Brisbane. Valerie Wade joins as Cluster Director of Sales and Marketing; Julie-Ann Watt takes up the role of Cluster Director of Sales, and Pamli Bose has been appointed Cluste
Skift Take: The new initiative aims to harness India's coastline and growing domestic demand for cruise tourism. However, operational challenges, including infrastructure and taxes, need to be addressed.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Qantas has been granted an additional allocation by the International Air Services Commission to serve Tokyo’s Haneda Airport from March 30, 2025 and plans to shift around its flying to the city to have daily flights from Brisbane, Melbourne and Sydney to the downtown airport. Qantas formerly had two daily flights to Haneda from Sydney, while Brisbane and Melbourne operated to Tokyo’s Narita Airport.
Skift Take: Sure, Saudi’s aiming for a hefty 150 million tourists, but they’re also looking to attract those high-value travelers while working to double tourism’s slice of the GDP pie by 2030. The real test? Seeing if all these efforts actually cash in (quite literally!) over the next few years.
The Ascott Limited is undertaking a major asset enhancement project across its portfolio, most notably in Europe, where it is ramping up expansion, having already signed six new projects in the first half of the year, boosting the European portfolio by 14%. The Cavendish Hotel in London is among the major refurbishment projects soon to get underway with the property set to become the first in the UK to join The Crest Collection when it relaunches in 2026.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Emerging trends – from the go getaway and hurkle‑durkling to the rise of frolleagues and memooners – spotlight how travelers will work to have it all in the coming year, according to the latest data from Hilton. 2024 was the Year of the Great Recharge, where sleep retreats made headlines, mindful drinking rose in popularity and wellness-themed guest rooms took off.
Skift Take: Today's podcast looks at aviation hurricane prep in Florida, Mandarin Oriental’s expansion plans, and the latest from the Skift Travel Health Index.
Given how cognizant younger generations are of climate issues, ensuring your hotel has features that align with their environmental ethics can be engaging. Not to mention, it offers significant benefits to your business.
Hoteliers must find innovative ways to enhance guest experiences and increase revenue. One strategy gaining traction is the implementation of vouchers. Often overlooked, vouchers can be a game-changer for hotels, providing not only an additional revenue stream but also a powerful tool to build brand loyalty and expand guest reach. What is Vouchers? A voucher is a prepaid certificate that allows the recipient to redeem it for a specific service or value at your hotel.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Hotel Designs Meet the Outstanding Contribution winner for The Brit List Awards 2024 Meet the Outstanding Contribution winner for The Brit List Awards 2024 One month prior to the hotel design community gathering for The Brit List Awards 2024, Hotel Designs has selected Danny Pecorelli, Managing Director, Exclusive Collection as this year’s winner of the Outstanding Contribution to the Hospitality Industry.
PARSIPPANY, New Jersey—Networking for Wyndham’s Black Owners and Lodging Developers (BOLD) and Women Own the Room franchisees now includes access to peer-to-peer connections and mentorship. Created on the foundation of building community for diverse hoteliers, the new Accelerator Circle gives BOLD and Women Own the Room franchisees access to Wyndham’s network of existing owners and industry experts through quarterly, small-group virtual meetups focused on fast-tracking hotel openings and perform
Marriott International Inc. has revealed that it will bring the City Express by Marriott brand into the U.S. & Canada, marking the company’s entry into the affordable midscale transient segment in the region. Previously referred to as Project Mid-T by Marriott, this brand expansion is part of the company’s continued focus on strengthening its presence in the affordable midscale segment and offering regionally relevant lodging options for every trip purpose and every price point,
Hotel Designs Hola Moxy Barcelona! Hola Moxy Barcelona! Moxy Hotels debuts its playful spirit in Spain with the opening of Moxy Barcelona – true to Moxy’s experiential voice, Moxy Barcelona is set to be the city’s new social hotspot, offering a vibrant atmosphere in the bustling neighbourhood of Sants… The highly anticipated opening of Moxy Barcelona marks Moxy Hotels’ entry into Spain, welcoming fun-hunting guests to the vibrant Sants neighbourhood, an ideal base for exploring the bustlin
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hotel Designs Danish design meets lighting with BoConcept Danish design meets lighting with BoConcept Focussing on creating inviting spaces with layered illumination, the BoConcept range of lighting options caters to various needs, helping to achieve that quintessential Danish ambience… The team at BoConcept believe that lighting has the power to set the tone, making your space inviting and memorable.
As a hotelier, it is important to prioritize pre-arrival communication with your guests. This is the time when you can set the tone for their entire stay, ensuring that they feel welcome and valued from the moment they book with you. Why Is Pre-Arrival Communication Important for Hotels? Pre-arrival communication is all about creating a The post 9 Tips to Structure Your Pre-Arrival Communication appeared first on Revfine.com.
In the world of hospitality, staying ahead of the competition means harnessing the power of data. From driving direct bookings to enhancing the guest experience, tracking technologies have become essential tools for hoteliers looking to optimise every aspect of their business. In our last post, we explored the crucial role tracking technologies play in the hospitality industry, transforming guesswork into actionable insights.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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