Wed.Mar 05, 2025

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‘Our journey has just begun’: Barry Sternlicht ushers in Starwood’s new era of global growth

Hotel Management

SH Hotels and Resorts, the parent company of 1 Hotels, Baccarat Hotels, and Treehouse Hotels, has officially rebranded to Starwood Hotels, marking a revival of the iconic global brand. Created by influential hospitality leader Barry Sternlicht nearly 30 years ago, the Starwood brand became the largest hotel company in the world measured by EBITDA under Sternlichts leadership as Chairman and CEO and established high-performing global brands.

Branding 147
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SH Hotels & Resorts becomes Starwood Hotels

Hotel Designs

Hotel Designs SH Hotels & Resorts becomes Starwood Hotels SH Hotels & Resorts becomes Starwood Hotels SH Hotels & Resorts, the trailblazing hospitality company behind 1 Hotels & Homes, Baccarat Hotels & Residences, and Treehouse Hotels enters a new era under visionary Founder Barry Sternlicht with a bold rebranding and global expansion on the agenda… SH Hotels & Resorts is celebrating its 10th anniversary by officially rebranding as Starwood Hotels , reviving the

Resorts 59
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3 vital questions every hotel general manager should be able to answer

Demand Calendar

Operating a hotel without solid answers to core business questions is like flying blind. Its no longer enough to glance at daily occupancy numbers or fleeting ADR trendshoteliers must dig deeper to ensure that every decision they make aligns with profitability and guest satisfaction. Every hotel general manager should address these three pivotal questions: What are your most profitable guest segments and customers?

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Seeking: Australasia-Pacific’s best design hotels for 2025 Awards

Hotel Management

Time is running out to enter the 2025 Australasia-Pacific Hotel Design Awards with the submission deadline of Friday March 21, 2025 looming. The awards will recognise exceptional hotel projects across Australia, New Zealand and the South Pacific, that were completed and opened in 2024. Enter the 2025 Australasia-Pacific Hotel Design Awards The winners will be announced at leading hotel architecture and interior design conference, Design Inn Symposium , hosted by HM Magazine , at Hilton Adelaide

Hotels 130
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Event Programming Ideas to Boost Club Engagement and Retention

Horizon Hospitality

Member engagement is the cornerstone of a thriving private club. Whether you manage a country club, golf club, yacht club, or senior living community, offering dynamic and well-curated events can significantly boost member satisfaction and retention. Below are innovative event programming ideas designed to create memorable experiences and reinforce long-term loyalty.

Events 52
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SH Hotels & Resorts becomes Starwood Hotels

Hotel Business

SH Hotels & Resorts, the parent company of brands including 1 Hotels, Baccarat Hotels and Treehouse Hotels, is celebrating its 10th anniversary by officially rebranding as Starwood Hotels , reviving the global brand created nearly 30 years ago by Barry Sternlicht. The company said it is poised for significant growth this year, with more than 40 properties open or in development across its three brands on four continents.

Resorts 59

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SH Hotels & Resorts Rebrands as Starwood Hotels

Lodging

MIAMI, FloridaSH Hotels & Resorts celebrated its 10th anniversary by rebranding as Starwood Hotels, reviving the global brand created nearly 30 years ago by Barry Sternlicht. Along with this change, Starwood Hotels has planned growth for 2025, with more than 40 properties open or in development across its three brands on four continents. In Sternlicht’s time as chairman and CEO of Starwood Hotels & Resorts, he created W Hotels, grew St.

Resorts 179
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InterContinental Indianapolis opens following $120 million restoration

Hotel Designs

Hotel Designs InterContinental Indianapolis opens following $120 million restoration InterContinental Indianapolis opens following $120 million restoration Indianapolis sees its first luxury hotel to debut in two decades in the new InterContinental Indianapolis, which takes residence in the historic Illinois Building following a complete restoration and refurb… InterContinental Hotels & Resorts has opened its newest luxury property, InterContinental Indianapolis.

Resorts 87
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Cendyn Incorporates AI-Enabled Analysis Into Business Solutions

Lodging

BERLIN, GermanyCendyn advanced its business intelligence solutions with AI-enabled analysis to deliver hotels data with practical commercial insights. Cendyn has integrated AI into its CRM and Knowland platform. Hotel sales and marketing teams now have actionable insights, reducing manual management of spreadsheets and complex reports. Through the launch of CRM Analytics, Cendyn is updating data and insights available for hotel customer relationship management.

Business 147
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Hyatt makes several senior leadership changes

Hotel Business

Hyatt Hotels Corporation has made a series of changes to its senior leadership team, emphasizing the company’s evolution towards a more brand-focused enterprise. Marc Jacheet will be joining Hyatt as group president, Europe, Africa and Middle East (EAME), effective March 17, with a full transition into his new role effective July 1. Jacheet is an international business executive with more than 25 years of management experience in Europe, Asia and the U.S. across a range of leadership roles

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Airlines Have Lagged in AI – How They Are Using it Now

Skift Blog

Skift Take: Airlines have generally taken more time to jump on board the generative AI bandwagon. But thats changing.

Travel 325
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Buying in From the Beginning

Lodging

What initially inspired you to get into the hospitality business? I grew up on Cape Cod, which is an area that relies heavily on travel and tourism to support the local economy. My first jobs in high school were in resorts and restaurants, and I found that it was an industry that just clicked for me. While each job had its core elements, I appreciated early how dynamic the business is through the diversity of […] The post Buying in From the Beginning appeared first on LODGING Magazine.

Tourism 260
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Ryanair Delays App-Only Boarding to Avoid Summer Travel Surge

Skift Blog

Skift Take: As one of Europes most punctual airlines, Ryanair isnt a fan of delays. However, it is giving itself and its passengers some extra time in a push to become "100% paperless.

Travel 271
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ITB Berlin 2025: Technology Game Changers: Future Trends in Travel & Tourism Report Released

Hotel News Resource

A new report from the World Travel & Tourism Council (WTTC) and Trip.com Group reveals that the travel and tourism industry is on the cusp of a significant digital transformation driven by AI, sustainable travel solutions, and breakthrough innovations.

Tourism 85
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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New Experiences Driving Growth in India Travel Sector

Skift Blog

Skift Take: Indian travelers are exploring diverse tourism experiences. They are also willing to spend more on international trips even as they continue to look for budget accommodations.

Travel 246
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The Hotel Design Secrets That Attract the Ultra-Wealthy

eHotelier

Ultra-luxury hotels set themselves apart from even the most refined five-star properties by crafting an experience that embodies exclusivity, bespoke craftsmanship, seamless technology, and holistic wellness.

Hotels 85
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Exclusive: Ryanair Confirms Exceptions to New '100% Paperless' Boarding Rule

Skift Blog

Skift Take: Ryanair's strict new "100% paperless" boarding pass rule won't fully materialize by November, with local airport restrictions holding back a full roll-out.

Travel 219
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From Burnout to Breakthrough: How Mobile Tech is Supporting Restaurant Staff

Hospitality Tech

Mobile ordering and contactless payments arent just for gueststheyre also helping reduce stress and improve workflows for restaurant teams.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Doug Kennedy’s Next Training Webcast: Understanding What Personalized Hospitality Is (and What It Isn't!) & Complimentary Registration Now Open

Hotel News Resource

In this webcast, Doug will train your team on what it means to provide personalized service that truly impacts guest loyalty, along with easy ways that your staff can make hospitality happen consistently.

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The Lum Hotel Los Angeles Stadium District to join Tapestry Collection

Hotel Business

The Lum Hotel Los Angeles Stadium District, part of PM Hotel Group s management portfolio, is undergoing comprehensive renovations to be transformed into a Tapestry by Hilton property, with the official rebranding expected to occur in late 2025. The hotel will remain open during the renovations and Hilton members will be able to take advantage of membership perks.

Casinos 59
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Hyatt Place Eugene/Oakway Center Named Hyatt Platinum Operations Performer

Hotel News Resource

World of Hyatt announced the prestigious Platinum Operations Performer distinction for the Hyatt Place, Eugene. This brand award recognizes exceptional operational performance.

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15 AI-powered apps for travel planning

MEWS

What are the benefits of artificial intelligence for travel planning? The use of applications powered by artificial intelligence has transformed the way we plan our trips, making the whole organization and personalization process much easier.

Travel 52
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Influencers See Alexa+ As Game&Changer in Personalized AI Experiences

Hotel News Resource

Influencers see that the enhanced Alexa+ has the potential to be a game&changer in providing personalized AI experiences, reveals the Social Media Analytics Platform of GlobalData,

Hotels 53
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IHG Hotels & Resorts debuts Garner brand in the UK

eHotelier

IHG Hotels & Resorts (IHG), global leader in hospitality, introduces its midscale conversion brand, Garner hotels, to the UK.

Resorts 52
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Vita Mojo Unveils Report on Tech-Driven Strategies to Tackle Rising Hospitality Costs

Hospitality Tech

New report from Vita Mojo highlights how ambitious hospitality operators can leverage technology to drive efficiency, mitigate rising costs, and build long-term resilience.

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Trailborn unveils next hotel opening near Grand Canyon

eHotelier

Trailborn, one of the fastest-growing brands in outdoor hospitality acclaimed for its beautifully designed boutique hotels in extraordinary locations

Hotels 52
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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SH Hotels & Resorts Rebrands as Starwood Hotels

Hospitality Tech

The hospitality company behind 1 Hotels & Homes, Baccarat Hotels & Residences, and Treehouse Hotels enters a new era under visionary founder Barry Sternlicht with global expansion and a bold rebranding.

Resorts 52
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Serafim Karouzakis appointed General Manager of Santo Collection in Santorini, Greece

eHotelier

Metaxa Hospitality Groupannounces the appointment ofSerafim Karouzakis as General Manager ofSanto Collection.

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Yanolja Collaborates with OpenAI to Accelerate AI Adoption in the Global Travel Industry

Hospitality Tech

By working together with global leaders in AI solutions, Yanolja aims to deliver hyper-personalized experiences to global users throughout their entire travel journey.

Travel 52
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Kevin Carey appointed President and Chief Executive Officer at AHLA Foundation

eHotelier

The American Hotel & Lodging Association (AHLA) today announced the appointment of Kevin Carey to serve as the AHLA Foundation's President and CEO effective immediately.

Hotels 52
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!