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What is Visito? Visito is a conversational AI platform designed specifically for the hospitality industry. It helps properties engage with guests across popular messaging channels like WhatsApp, Instagram, and SMS. With Visito, properties can automate over 90% of incoming guest questions, improving guest satisfaction while reducing staff workload. Hotels in over 15 countries already use Visito, supporting guests from more than 140 countries worldwide.
In todays current economic environment, your procurement strategy could make or break your business. Having worked for a number of years in procurement with hospitality operators, I have seen what it takes to enhance profitability by leveraging cost control best practices when it comes to buying. A well-optimized procurement strategy reduces waste, improves efficiency, and ensures that you get the best value for every dollar spent.
Hotel Designs Ned’s Club Washington DC a Stonehill Taylor and Soho House design collaboration Ned’s Club Washington DC a Stonehill Taylor and Soho House design collaboration In the heart of Washington DC, Stonehill Taylor is completing the interior design and architecture of its second collaboration with The Ned brand and Soho Houses latest installation Neds Club Washington DC… Neds Club Washington DC. is a design collaboration between Stonehill Taylor and Soho House Design,
The U.S. hotel industry reported negative year-over-year comparisons for the week ending March 15, according to data from CoStar. March 9-15 (percentage change from comparable week in 2024): Occupancy: 64.2% (-3.5%) ADR: $162.49 (-0.7%) RevPAR: $104.36 (-4.2%) Among the top 25 markets, San Francisco saw the highest occupancy lift (+6.6% to 63.7%). Houston reported the largest increases in ADR (+13.8% to $137.98) and RevPAR (+16.0% to $97.21).
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Hotel Designs GROHE highlights water scarcity and champions change in latest panel GROHE highlights water scarcity and champions change in latest panel Can the enjoyment of water ever be sustainable? In the latest panel talk hosted by bathroom design brand GROHE, hospitality design industry experts gathered to discuss just that… In February, at GROHE’s newly opened London Specification Hub in the Business Design Centre, Islington, design journalist Elspeth Pridham chaired a thought-p
Focusing solely on economic growth could result in a 'prosperity postcode lottery,' not delivering the necessary jobs across the country and potentially hindering people's transition from welfare to work. The hospitality industry, a foundational sector, could play a critical role in creating fair and equitable growth and employment opportunities nationwide.
Azul Hospitality Group has opened The Bower Coronado, a 39-room luxury boutique hotel built on the site of the former Villa Capri and the historic grounds of John D. Spreckels’ Japanese tea garden in Coronado, CA. The property was developed in partnership with owner J Street Hospitality. “The Bower Coronado represents a significant addition to our luxury portfolio and showcases our expertise in operating distinctive lifestyle properties,” said Mark Crisci, president, Azul Hospi
Azul Hospitality Group has opened The Bower Coronado, a 39-room luxury boutique hotel built on the site of the former Villa Capri and the historic grounds of John D. Spreckels’ Japanese tea garden in Coronado, CA. The property was developed in partnership with owner J Street Hospitality. “The Bower Coronado represents a significant addition to our luxury portfolio and showcases our expertise in operating distinctive lifestyle properties,” said Mark Crisci, president, Azul Hospi
In the hospitality industry, where guest experience is everything, your website often serves as the first impression of your hotel. A responsive web design is no longer just a nice-to-have; its a crucial asset for hotels that want to stay competitive and meet the demands of todays tech-savvy travelers. 1. Seamless User Experience Across All […] The post The Benefits of Responsive Web Design for Hospitality & Hotels appeared first on Are Morch, Digital Transformation Coach.
Agrani Ventures and Prominence Consulting have jointly acquired two Marriott-branded properties in Peoria, IL: Courtyard by Marriott Peoria and Residence Inn by Marriott Peoria. Prominence Hospitality will manage the properties, implementing strategic upgrades to modernize accommodations and enhance guest experiences. With multimillion-dollar renovations planned, the partnership aims to revitalize these hotels and elevate Peorias hospitality offerings for both business and leisure travelers.
Amazon has launched Alexa+ , an artificial intelligence assistant aimed at integrating into users lives with the capability to entertain, organize, converse, place orders, book tickets, provide travel inspiration and more. Major travel brands including Tripadvisor and Uber have partnered with Amazon for the debut of its next-generation voice assistant.
Maison Mtier and The Barnett, two New Orleans properties located adjacent to one another have officially joined the World of Hyatt loyalty program and respective Hyatt brands. Maison Mtier, after a rebrand and refresh, is entering The Unbound Collection as part of Hyatt’s luxury group. Simultaneously, The Barnett, which has undergone extensive renovations and reimagining, has joined JdV by Hyatt.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Nestled in the heart of Ohrids Old Town and surrounded by historic Macedonian churches, Villa Varosh seamlessly blends tradition with modern comfort. This newly renovated apart-hotel offers guests the perfect balance of vibrant local experiences and serene relaxation. Ideally located, Villa Varosh offers easy access to cultural landmarks, dining, and beaches while providing a peaceful retreat.
Hotel management firm Stonebridge has appointed David Wahba as VP, sales luxury, lifestyle and resort. Wahba has more than 25 years of experience in the hospitality industry. Prior to this role, he held senior leadership positions in luxury, lifestyle and resort properties across the industry, including Waldorf Astoria Orlando, Hilton Orlando Bonnet Creek, Walt Disney World Swan and Dolphin Resort, Westin Peachtree Atlanta, Westin Beach Resort Ft.
What is a hotel games room? A hotel games room is a dedicated space where guests can relax, unwind, and enjoy a variety of entertainment optionswithout ever leaving the property. Depending on the size and style of the hotel, these spaces might include arcade machines, pool tables, board games, video game consoles, or even immersive virtual reality (VR) setups.
The world of guestroom entertainment has grown increasingly sophisticated since the days when linear TV was the only offering, and the evolution has been an attempt to keep pace with the robust digital entertainment options most travelers enjoy at home. While traditional broadcast TV remains table stakes, as Peter Feeney, vice president, DISH Business, put it, todays guest generally expects more.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
At STAAH, we are constantly striving to offer our partners the best tools and integrations to fuel their success in an ever-evolving industry. Thats why we are excited to share our successful partnership with Hotelbeds , a global leader in the TravelTech space. About Hotelbeds Hotelbeds, a key part of the HBX Group , is a global leader in TravelTech , empowering businesses across the travel ecosystem through innovative technology.
ARLINGTON, VirginiaThe U.S. hotel industry reported negative year-over-year comparisons, according to CoStars latest data through March 15, 2025. U.S. Hotel Performance Percentage change from comparable week 2024 March 9-15, 2025 Occupancy: 64.2 percent (down 3.5 percent) ADR: $162.49 (down 0.7 percent) RevPAR: $104.36 (down 4.2 percent) Among the Top 25 Markets, San Francisco saw the highest occupancy lift (up 6.6 percent to 63.7 percent).
Skift Take: If you've ever stayed at a hotel and thought "I wish I could just live here," well, you're not alone. Marriott says its sales of branded residences are booming.
My career has always been rooted in the architecture and design industry, but my focus shifted toward hospitality in 2018 when I accepted a position with an Italian company developing hotels in the United States. The post Where Creativity Meets Opportunity appeared first on LODGING Magazine.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Skift Take: Aero sees a business opportunity in the space between first class and entry level private aviation. They are leaning into high touch hospitality to court their market segment but it comes at a cost to the operating model.
CHATTANOOGA, TennesseeVision Hospitality Group announced that the company expects to grow in 2025, with plans to open five new hotels, break ground on four hotels, and complete renovations on four others. Additionally, the company announced that it has begun seeking strategic partnerships with other hotel ownership groups. 2024 was particularly active for Vision, with strong strategic growth across our ownership and development divisions, said Mitch I.
Skift Take: Japanese officials believe they're taking steps to better manage visitor numbers at Mount Fuji. For now, Japan's tourism boom is showing no signs of slowing down.
A recent study by the Institute of Tourism HES&SO Valais&Wallis (ITO) highlights the evolution of digital practices within Swiss tourism organizations, emphasizing the growing importance of social media, data management, and artificial intelligence (AI).
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
For the week ending 15 March 2025, the U.S. hotel industry saw a 4.2% year&on&year decline in revenue per available room (RevPAR) due to decreased occupancy and conference shifts. In contrast, the global hotel industry, excluding the U.S., witnessed a RevPAR gain of 3.3% due to a strong average daily rate (ADR).
Nestled just 200 steps from the shimmering Pacific Ocean, 14 West Boutique Hotel in Laguna Beach offers an exquisite blend of modern comfort and coastal charm within two unique buildings; North and South. The property provides visitors with a home-away-from-home experience that embraces the local lifestyle. The North building features rooms with contemporary design and convenient in-suite kitchenettes, providing guests with the convenience of a home-like setting.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
First-party delivery platform launches marketing automation module that automatically targets diners who have previously ordered from a restaurant through personalized emails, special promotions, and customized order suggestions.
AI Reply harnesses artificial intelligence to generate professional, brand-aligned responses to guest feedback instantly, allowing restaurant operators to engage faster, more effectively, and with greater consistency.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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