Skift Blog

JUNE 17, 2025

Skift Take: Dual-brand hotels reflect the hotel industry's new priorities: leaner costs to build and appealing to different types of guests.

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Branding Hotels 293

Lodging

JUNE 17, 2025

HITEC 2025 is underway at the Indiana Convention Center, and it’s already clear that artificial intelligence is one of the most popular topics of conversation. On the opening day, multiple sessions highlighted AI, starting with its origins and evolution before progressing to wide-ranging discussions about its benefits and dangers. One such panel, “AI Done Right: How to Enhance Guest Experience, Increase Profit, and Avoid Common Pitfalls,” convened industry experts who discussed how AI can help [

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Hospitality Events Hotels 238

Skift Blog

JUNE 17, 2025

Skift Take: Google Hotels is still strong, but weakened by the Digital Markets Act — and Google's own AI Overviews. Agentic AI may one day make the changes we've seen to date under the DMA a mere footnote in the evolution of travel search.

Digital Marketing 265

Digital Marketing Travel Hotels Marketing 265

Hotel Management

JUNE 17, 2025

Owners are seeing the value in mixed-use developments in maximising returns, and dual-branded developments in delivering greater operational efficiencies, writes TFE Hotels Director of Development, John Sutcliffe. Mixed-use developments have been part of TFE Hotels’ DNA for decades, with hotels such as Adina Apartment Hotel Bondi and Adina/Vibe Darwin Waterfront Hotel integral parts of larger precincts that include residential, retail, F&B and commercial neighbours.

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Market Research Retail Branding Hotels 147

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

Sales

Skift Blog

JUNE 17, 2025

Skift Take: Thailand built its tourism engine on volume, and no market delivered like China. But with Chinese arrivals nowhere near pre-pandemic numbers, Thai tourism officials are making a hard pivot: fewer tourists, but higher spenders.

Tourism 166

Tourism Marketing Market 166

Hotel Management

JUNE 17, 2025

Hilton Adelaide has officially changed hands with the transition to Amora Group ownership recognised at a signing ceremony on 16 June 2025. The 377-room hotel, located in the heart of Adelaide’s city centre, will continue to operate under Hilton management until June 2026. L-R : Khun Earp Siriphatrawan (Amora Hotels & Resorts Director), Khun Eye Siriphatrawan (Amora Hotels & Resorts Director), Khun Amornrat Siriphatrawan (Amora Hotels & Resorts Chairwoman), Khun.

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Resorts Dining Events Business 162

Hotel Management

JUNE 17, 2025

Samdoo Corporation has purchased the former Quest South Brisbane at 50 Water Street, rebranding and relaunching the property as Hotel Diana South Brisbane. Established in 1988 by Joseph Jin-Sung Kim, the privately-owned hospitality and real estate investment company also owns and manages Hotel Diana Woolloongabba. Its accommodation portfolio includes hotels, serviced apartments and commercial properties.

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Real Estate Accommodation Hotels Services 130

Lodging

JUNE 17, 2025

BETHESDA, Maryland—Otelier announced the launch of the next generation of TruePlan, its budgeting and forecasting platform. The redesign will include a new user interface that delivers a modern technology experience. TruePlan now gives hotel portfolio operators the flexibility to build more accurate forecasts at the daily level, apply bulk actions to accelerate workflows, and collaborate with cross-functional teams within a single platform integrated into Otelier’s ecosystem.

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Forecasting Operations Hotels 146

Hotel Management

JUNE 17, 2025

Outsourcing valet services frees hotels from operational stress, enhances guest experience, reduces claims, and unlocks commercial opportunities, supporting premium pricing and increased occupancy through seamless, professional, and a trusted service delivery by experts. Q: Tell us about the services you offer hotels. Fully outsourced valet & concierge services, end to end.

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Services Operations Management Hiring 130

Lodging

JUNE 17, 2025

ALPHARETTA, Georgia—Agilysys, Inc. announced revenue-enhancing innovations and executive-led insights at HITEC 2025. Agilysys demonstrated ways hospitality operators can leverage technology innovations to elevate revenue and guest journeys, offload repetitive tasks from staff, and streamline operations. New solutions and embedded technology include: “We’re excited to return to HITEC and showcase how our latest innovations are helping hospitality providers move beyond transactional service models

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Revenue Operations Services Hospitality 146

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

Hospitality

Skift Blog

JUNE 17, 2025

Skift Take: JetBlue is looking to implement a slate of cost cuts as CEO Joanna Geraghty tells staff that the company is "still relying on borrowed cash to keep the airline running.

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Lodging

JUNE 17, 2025

SAN FRANCISCO, California—Duetto announced the launch of The Revenue & Profit Operating System, the first platform designed to bring together all revenue and profit tools in one place. Powered by automation, advanced algorithms, artificial intelligence (AI), and both hotel booking and third-party data, this represents a move beyond traditional revenue management systems (RMS) thinking, putting revenue and profit at the heart of the hotel ecosystem. “We have always prided ourselves on b

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Hotel Management

JUNE 17, 2025

From robotics to integrated housekeeping platforms, LUXXE is leading the shift to smarter, safer, more seamless hotel cleaning operations—powered by innovation and backed by people. LUXXE Outsourced Hotel Services is a 100% Australian-owned business partnering with accommodation hotels, to provide fully outsourced housekeeping solutions. With over 1,000 team members across the country, LUXXE delivers service excellence through industry-leading training, structured safety systems, and a strong fo

Hotels 130

Hotels Services Accommodation Operations 130

Lodging

JUNE 17, 2025

GLENWOOD, Maryland—Hotel Investor Apps announced its official rebrand to HIA and the launch of a new website. Timed with the company’s 10th anniversary, the rebrand reflects HIA’s expanded vision to serve all hospitality businesses with integrated financial and operational solutions. “Rebranding as HIA is more than a name change–it signals our evolution and the broader value we deliver to the hospitality industry,” said Charlie Fritsch, CEO and founder, HIA. “Our ne

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Hospitality Operations Business Hotels 146

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Sales

Skift Blog

JUNE 17, 2025

Skift Take: MakeMyTrip cutting back Trip.com's role might be a sign that ownership structures are no longer just numbers on a chart. They are tied to bigger questions around national interest, transparency, and trust.

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Travel 263

Lodging

JUNE 17, 2025

SAN FRANCISCO, California—Sojern and HotelKey announced the launch of a real-time guest feedback integration. This native feature, built directly into the HotelKey property management system (PMS), enables hotels to collect and act on in-stay guest feedback in real time, marking an advancement in guest experience technology. This new capability builds on the partnership announced in April 2024, which integrated Sojern’s guest experience solutions with HotelKey’s PMS to help hoteliers grow profit

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Management Hotels 130

Hotel Management

JUNE 17, 2025

Ozone Hospitality Services, trusted by Novotel On Collins, Emporium Southbank, The Victoria Hotel, Mercure Sydney, and Fraser Suites, launches Ozone Linen Services, redefining premium linen solutions for Australia’s hospitality industry. Integrated Linen and Housekeeping Provider From humble beginnings, the story of Ozone Hospitality and Linen Services began in 2017 when two former porters, Dulanka and Cham, decided to venture out on their own.

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Services Hospitality Operations Business 130

STAAH

JUNE 17, 2025

Direct bookings are more than just a way to cut out commissions, they’re a strategic edge. This blog breaks down what it takes to grow them: understanding guest expectations, building a seamless booking journey, leveraging smart tools, and expanding your reach with marketing and trust-building tactics. Why Direct Bookings Matter Understanding What Today’s Guest Really Wants The Role of Your Booking Engine in the Direct Booking Journey Optimising Your Website to Boost Direct Conversions Usi

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Cancellation OTA Events Upsell 83

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

Sales

Hotel Management

JUNE 17, 2025

The StandardX, Melbourne has opened a carefully curated retail concept on the ground floor of the hotel. Open daily from 11AM -10:30PM, the retail store, known as The Box, is home to fashion, wellness, local beverages and gourmet items from some of Victoria’s best producers, designers and artisans. Among the items on sale are handcrafted ceramics by Sam Gordon, bespoke The StandardX x Flâner candles, Orb Oils’ natural fragrances, vintage coffee-table books and international magazines, smal

Retail 147

Retail Sales Branding Management 147

Lodging

JUNE 17, 2025

NEENAH, Wisconsin—Cobblestone Hotels celebrated the groundbreaking of its third Alabama hotel in Bay Minette. In attendance were representatives from the City of Bay Minette, United Bank, North Baldwin Chamber of Commerce, and members of the Cobblestone Hotels team. All gathered alongside community members to celebrate this new addition to Bay Minette.

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Hotels 146

Skift Blog

JUNE 17, 2025

Skift Take: On today’s pod we look at good tourism news everywhere but the U.S., Accor’s bet on Mbappe’s appeal, and Airbus’ activity at the Paris Air Show.

Travel 147

Travel Tourism 147

Hotel Business

JUNE 17, 2025

Hospitality task force and consulting firm Strategic Solution Partners (SSP) has named founding partner Jacqueline Villamil as its new CEO. Previously COO, she has acquired full ownership of SSP and will lead the company into its next chapter of growth. She succeeds SSP founder Bill Scanlon, who is departing the company after nearly two decades at the helm.

Services 95

Services Operations Hospitality Hotels 95

Advertiser: ZoomInfo

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

Pipeline

Skift Blog

JUNE 17, 2025

Skift Take: Even as India's hospitality space is thriving, not all companies are looking at rapid expansion. Roseate Hotels and Resorts is focusing on smaller properties that offer exclusive experiences to drive profitability.

Resorts 203

Resorts Hotels Hospitality Tourism 203

Hotel Management

JUNE 17, 2025

A FJ$50,000 donation from Club Wyndham Denarau Island has funded a refurbishment project to upgrade washroom facilities at Nadi Hospital. The recently concluded refurbishment of the men’s ward washroom, aimed at enhancing hygiene and accessibility for patients and staff, was supported by fundraising efforts of the resort philanthropic arm, Mai Yaloda, and donations from Club Wyndham South Pacific members.

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Hospitality General Manager Construction Resorts 130

Skift Blog

JUNE 17, 2025

Skift Take: The Skift IDEA Awards deadline has been extended to June 30 due to overwhelming demand and high interest from across the travel industry. This gives entrants two extra weeks to submit their most innovative work for recognition.

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Travel 130

Amadeus Hospitality

JUNE 17, 2025

Originally published to the Amadeus newsroom Amadeus Advisor chat to be integrated in Demand360® – enabling customers to ask complex questions and instantly produce customized analysis and sophisticated insights. Email to RFP, a new AI enhancement within MeetingBroker® will enable hotels to automatically generate contextual, property-specific responses to inbound request for proposal (RFP) emails.

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Sales Travel Marketing Market 69

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

Sales

eHotelier

JUNE 17, 2025

For Hotels For Professionals For Education Solutions Courses Certifications Immersive Learning Baseline Integrations Ritrovo Integration Maestro Integration Pricing Hotels and Education Individuals Resources News and Insights Tech.Ex Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Global News Suppliers Properties People Events Education Subscribe Log In Insights How to choose the right CDP for your hotel in 6 steps Willem Rabsztyn Posted on Today at 11:35 am Hom

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Scale Upsell Hotels Hospitality 59

Hotel Speak

JUNE 17, 2025

UNITED STATES, June 17, 2025 – roommaster, a trusted name in hospitality software, today unveiled a unified brand identity and product vision, bringing its company, platform, and mission together under one familiar name. For over 30 years, the industry has known innQuest as the software company behind roommaster , the flagship property management system used by thousands of hotels, inns, and resorts across more than 100 countries.

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Hospitality Operations Revenue Branding 58

Hotel Designs

JUNE 17, 2025

Hotel Designs Naturalmat’s guide to wellness design – it starts with sleep Naturalmat’s guide to wellness design – it starts with sleep As wellness becomes central to hospitality design, Naturalmat founder Mark Tremlett shares insights into how natural materials, sleep routines, and seasonal bedding can transform guest experiences through improved rest… In the modern hospitality landscape, guest expectations are evolving rapidly – and at the heart of this shif

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Hospitality Hotels Travel 66

Hotel Speak

JUNE 17, 2025

Award-winning booking platform, Profitroom and specialist restaurant reservation technology provider, ResDiary have announced a strategic partnership. The integration will enable hotel and pub groups using Profitroom to access ResDiary’s intuitive restaurant management system, all within a single platform. For hoteliers, this means advanced F&B booking technology that automates reservations and creates tailored packages to engage guests.

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Revenue Dining Hotels Scale 52

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Sales