Skift Blog

SEPTEMBER 18, 2024

Skift Take: Airbnb CEO Brian Chesky wants to make billions of dollars from new lines of business — and they may not all be focused on travel.

Travel 321

Travel Business 321

Lodging

SEPTEMBER 18, 2024

REDONDO BEACH, California—Women hoteliers from across the nation converged at the 2024 HerOwnership Conference by AAHOA, a two-day event crafted by women for women in the hospitality industry. Centered around the empowering themes of executive presence, hotel ownership, and mental health and wellness, the conference inspired attendees to connect, lead, and thrive in an industry where their voices and leadership are more important than ever.

Events 278

Events Hospitality Hotels 278

Skift Blog

SEPTEMBER 18, 2024

Skift Take: United hasn't been affected by the Boeing strikes so far, but it and other airlines will eventually need their planes.

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Lodging

SEPTEMBER 18, 2024

AUSTIN, Texas—Hyatt has chosen the Oracle OPERA Cloud hospitality platform as the property management system (PMS) for its global hotel portfolio. With OPERA Cloud, Hyatt properties will be able to standardize its operations and data management across more than 1,000 hotels and all-inclusive properties. With a data platform delivering a common user interface and processes across its properties, Hyatt colleagues will have the insights to operate efficiently and provide a more consistent experienc

Operations 162

Operations Management Hospitality Hotels 162

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

Sales

Skift Blog

SEPTEMBER 18, 2024

Skift Take: TSA Administrator David Pekoske said at the Skift Global Forum Wednesday he was "100% confident" that at least one airport would be under the program in 2025.

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Lodging

SEPTEMBER 18, 2024

CHARLOTTE, North Carolina—Extended Stay America announced the opening of the Extended Stay America Premier Suites – Harrisonburg, located in Rockingham, Virginia. The property was developed and will be managed by the owner, KARA Hospitality. The four-story, 92-room newly constructed Extended Stay America Premier Suites – Harrisonburg has WiFi, breakfast, cable, a 24-hour fitness room, onsite guest laundry, a dedicated pet area, a grill and picnic area, and Extended Stay America Premier Suites

Construction 147

Construction Hospitality Management Hotels 147

Hospitality Tech

SEPTEMBER 18, 2024

Providing free Wi-Fi is no longer enough. As cyber threats increase, hotels must also prioritize network security to protect guests and avoid costly breaches. Explore the latest protections for guest Wi-Fi.

Hospitality 119

Hospitality Hotels 119

Skift Blog

SEPTEMBER 18, 2024

Skift Take: Marriott is a giant in the hotel world. Moving forward, CEO Anthony Capuano wants to see more attention placed on selling experiences and offering rewards to guests.

Hotels 279

Hotels 279

Webrezpro

SEPTEMBER 18, 2024

Short message service (SMS) marketing can bring a strong return on investment, with a 98 percent open rate. For hoteliers, it’s easier than ever with specialized messaging software integrated through your property management system (PMS). You can send notifications, responses, upsells, and more to the right guests at the right time.

Market 109

Market Marketing Upsell Services 109

Skift Blog

SEPTEMBER 18, 2024

Skift Take: Even the CEO of Dubai Tourism says the city has previously lacked a "soul," now they want to change that.

Tourism 264

Tourism Travel 264

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

Sales

Hotel Designs

SEPTEMBER 18, 2024

Hotel Designs Amara Singapore enters a new era Amara Singapore enters a new era Amara Singapore, the iconic 38-year-old hotel nestled in the heart of Tanjong Pagar, has announced the culmination of its extensive transformational journey… Following an 11-month-long phased makeover, Amara Singapore has unveiled its revitalised spaces and new experiences for guests.

Dining 106

Dining Services Operations Business 106

Skift Blog

SEPTEMBER 18, 2024

Skift Take: The demand for experiences isn't showing any sign of slowing down, but travel companies are still figuring out how to capture it.

Scale 235

Scale Travel 235

Hotel Designs

SEPTEMBER 18, 2024

Hotel Designs Case study: Ege Carpets at The Elvetham – a harmony of heritage and design Case study: Ege Carpets at The Elvetham – a harmony of heritage and design The Elvetham merges the charm of its historic setting with contemporary design and hospitality, and its design collaboration with Ege reflects the updated interior… Located in Hampshire, UK, The Elvetham is a luxury hotel that embodies centuries of English history.

Scale 106

Scale Hospitality Hotels Services 106

Skift Blog

SEPTEMBER 18, 2024

Skift Take: Las Vegas needs to find more events to keep up its momentum and success in sports tourism.

Tourism 162

Tourism Events Marketing Market 162

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

Management

Hotel Speak

SEPTEMBER 18, 2024

San Diego, CA – Cloudbeds, the innovative leader in hospitality management technology , has appointed former SiteMinder and Triptease executive Marta Perez as its new Senior Director of Sales to spearhead its growth strategy across key markets. Based in New York, Perez will oversee Cloudbeds’ sales strategies in North and Latin America, as the company expands its presence in the mid-market and enterprise segments.

Sales 105

Sales Revenue Management Market Marketing 105

Skift Blog

SEPTEMBER 18, 2024

Skift Take: Wyndham's CEO says its tech investment is paying off. Other travel brands need to up their game.

Branding 147

Branding Travel Hotels 147

Refine

SEPTEMBER 18, 2024

Late check-out hotel strategies are based on allowing guests to extend their stay beyond the standard check-out time. Hotels will often charge guests extra for the option of checking out late. These strategies are important for the guest experience because they add an extra level of convenience. In addition, late check-out can be important for The post Late Check-Out Hotel Strategies: A Comprehensive Guide for Hoteliers appeared first on Revfine.com.

Hotels 105

Hotels 105

Skift Blog

SEPTEMBER 18, 2024

Skift Take: Today's podcast looks at easier U.S. passport renewals, Booking's growing short-term rental business, and Tripadvisor's rethink of that same sector.

Business 130

Business 130

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

Hospitality

Hotel Designs

SEPTEMBER 18, 2024

Hotel Designs Zannier announces partnership with NEOM Zannier announces partnership with NEOM Zannier Hotels has announced a partnership with NEOM to develop a new luxury eco-resort in Zardun, one of Magna’s destinations located in the Northwest of Saudi Arabia on the coast of the Gulf of Aqaba… Known for its distinct hotels and resorts that harmonise with their environments, Zannier Hotels is partnering with NEOM to develop Zannier Zardun, a tranquil retreat for discerning guests seeking

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Resorts Branding Hospitality Hotels 102

eHotelier

SEPTEMBER 18, 2024

Cloudbeds, the innovative leader in hospitality management technology, has appointed former SiteMinder and Triptease executive Marta Perez as its new Senior Director of Sales to spearhead its growth strategy across key markets.

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Sales Hospitality Management Market Marketing 98

Demand Calendar

SEPTEMBER 18, 2024

In this post, I explore how the General Manager, the Revenue Manager, and the often-overlooked Guest Experience Manager collectively steer a hotel toward profitability, customer satisfaction, and sustainable growth. By understanding the significance of these key players—especially the Guest Experience Manager—hoteliers can enhance their services to make guests truly happy.

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General Manager Business Revenue Management Revenue 98

Refine

SEPTEMBER 18, 2024

Accessible hotel rooms are rooms that have been designed to cater to the needs of people with disabilities and other special requirements. These rooms may include adaptations made to improve comfort and ease of access for guests. Providing accessible hotel rooms is important for the guest experience, helping many people to enjoy their stay. In The post Accessible Hotel Rooms: Implementing Accessible Design Elements appeared first on Revfine.com.

Hotels 97

Hotels 97

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Sales

eHotelier

SEPTEMBER 18, 2024

Adopting sustainable practices protect the environment and mitigate the effects of climate change. Sustainability in hospitality must be a priority.

Hospitality 96

Hospitality 96

Hotel News Resource

SEPTEMBER 18, 2024

Article - Artificial Intelligence is Checking into Your Hotel - Are You Ready? - By Robert Braun - While artificial intelligence can clearly help your business, jumping on the AI bandwagon can have unintended consequences.

Hotels 83

Hotels Business 83

eHotelier

SEPTEMBER 18, 2024

Most owners and prospective buyers try to reduce their hotel’s Capex spend associated with PIP or Renovation work and with good reason- to keep their investment basis as low as possible.

Hotels 80

Hotels 80

Hotel News Resource

SEPTEMBER 18, 2024

Article - Gem Forest Hotel Nairobi - MGallery Collection Opens in Kenya - MGallery announced the opening of Gem Forest Hotel Nairobi – MGallery Collection, its fourth property in Africa and first in the Sub-Saharan Africa.

Hotels 80

Hotels 80

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

Sales

Hotelier Magazine

SEPTEMBER 18, 2024

By Hrishikesh J C Historically, concierges have stood as bastions of trust and expertise, positioned as crucial insiders to whom guests turn to for everything — from securing a reservation at a restaurant to obtaining tickets for a sold-out event. Tasked with handling a spectrum of requests, concierges ensure that each stay isn’t merely satisfactory but genuinely memorable.

Dining 59

Dining Services Travel Events 59

Hotel News Resource

SEPTEMBER 18, 2024

Article - It’s 'No Dough' for Third-party Cookies, According to Latest Google Announcement - By Christina Leme - Will hospitality face another Google challenge now that the search engine has changed its approach to eliminating third-party cookies?

Hospitality 79

Hospitality Hotels 79

Hotelier Magazine

SEPTEMBER 18, 2024

By Rosanna Caira It may be back to school for students, but it’s also back to business for hoteliers, as we move away from the slower pace of the summer full-throttle into the busy fall season. In addition to featuring several key topics in this issue, including our annual Hospitality Market Repor t, produced by CBRE, which provides an in-depth overview of the industry while taking the pulse of the industry, we’re also pleased to mark a special magazine milestone for Hotelier as we celebrate its

Intent 59

Intent Business Market Marketing 59

Hotel Business

SEPTEMBER 18, 2024

Hotel management company EOS Hospitality has appointed Nicole Di Maio-Kennedy as VP, revenue maximization. In this role, she will spearhead the company’s revenue management strategies, driving profitability and market share growth across EOS’ portfolio. The company currently operates more than 50 hotels and resorts, totaling more than 7,000 keys across the U.S.

Hospitality 59

Hospitality Revenue Management Market Share Revenue 59

Advertiser: ZoomInfo

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

Pipeline