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The 2024 HM Awards, presented by Sealy Posturepedic, has raised over AU$25,000 for charity partner, Sala Baï Hotel and Restaurant School , in a major win for the Cambodian hospitality training school. Funds raised through HM Awards’ Silent Auction, Sparkling Bar and pledge cards will support young underprivileged Cambodians to access professional hospitality training, providing them with a solid start to a career in hotels.
Hotel Designs Nail the ‘spathroom’ trend with new RAK Ceramics bathroom fittings Nail the ‘spathroom’ trend with new RAK Ceramics bathroom fittings High guest turnover , longevity and aesthetic storage solutions are no problem for luxury hoteliers with RAK Ceramics, whose elegant new generation of basins and brassware designs are delivering ‘spathroom’ straight to guest’s doors… As hotels go further to embrace the ‘spathroom’ trend, whe
NEW YORK—The Four Seasons Hotel New York reopened its doors in November, marking a return following several years of closure. With its return, the hotel has released reimagined menu concepts for The Garden Restaurant and TY Bar, which flank the property’s Art Deco lobby. Both venues are open for reservations under the leadership of Executive Chef Maria Tampakis, Executive Pastry Chef Jonathan Pereira, and Director of Food and Beverage Iwona Luksza.
Australia’s first 1 Hotels property is set to open in May 2025, with the launch of 1 Hotel Melbourne. Launched in 2015 by visionary founder Barry Sternlicht, 1 Hotels is described as a mission-driven, luxury lifestyle hotel that cultivates the best of sustainable design and architecture. 1 Hotels says the Melbourne property, located on the banks of the Yarra River, will be a feat of sustainable, biophilic design.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Ashford Hospitality Trust Inc. has signed a definitive agreement to sell the 315-room Courtyard Boston Downtown for $123 million ($390,500 per key). The sale is expected to be completed in January and is subject to normal closing conditions. The company provides no assurances that the sale will be completed on these terms or at all. When adjusted for the company’s anticipated capital expenditures, the sale price represents a 5.9% capitalization rate on net operating income for the trailing
CHICAGO—Hyatt Hotels Corporation showed during ILTM Cannes a pipeline of over 50 luxury and lifestyle hotels set to open worldwide by 2026. Luxury travel demand surged in 2023 and continues to rise and with Savills forecasting a 52.8 percent increase in Europe’s existing luxury hotel stock by 2028, highlighting investor confidence in the segment’s growth potential.
After undergoing a full property renovation, Red Cliffs Lodge Zion, A Tribute Portfolio Hotel has opened in Springdale, UT. The hotel is managed by Azul Hospitality Group. The newly branded and reimagined hotel has unveiled a design that reflects Zion’s adventurous spirit and natural rustic beauty. Located less than a mile from Zion National Park, the pet-friendly hotel has 132 guestrooms, a new signature restaurant, more than 1,000 sq. ft. of meeting space, a fitness center and an outdoor pool
After undergoing a full property renovation, Red Cliffs Lodge Zion, A Tribute Portfolio Hotel has opened in Springdale, UT. The hotel is managed by Azul Hospitality Group. The newly branded and reimagined hotel has unveiled a design that reflects Zion’s adventurous spirit and natural rustic beauty. Located less than a mile from Zion National Park, the pet-friendly hotel has 132 guestrooms, a new signature restaurant, more than 1,000 sq. ft. of meeting space, a fitness center and an outdoor pool
SALT LAKE CITY—LivAway Suites continued its nationwide expansion with the opening of its newest location in Missoula, Montana. This was LivAway Suites’ third opening in November and the brand’s fourth location overall. “Missoula has seen a significant influx of remote workers who are relocating for a better quality of life, adding to the area’s population of over 125,000 residents.
International hospitality company Lore Group has introduced Hotel Park Ave, a rebranding of the recently acquired former Mondrian Park Avenue hotel in New York City. Located on the corner of Park Avenue South and East 30th Street, the property is the company’s seventh hotel. “Expanding into New York City felt like the natural next step for Lore Group,” said Lore Group CEO David Taylor. “It’s a city that we all know and love, as well as one we have long drawn inspiration from.
Otelier has appointed Rob Lawrence as its new CEO. Founder Ali Moloo will remain the executive chairperson and will continue to play an active role with the company. Lawrence has held executive leadership roles across publicly and privately held software businesses, where he has driven significant revenue growth and product innovation, according to the company.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Skift Take: The reduction in losses is expected despite increase in costs related to fuel and grounded fleet, as domestic air passenger traffic surges.
From advanced communication tools to enhanced staff training, discover actionable steps hotels can take to safeguard guests and maintain operations during natural disasters.
Skift Take: The Canadian flag carrier is doubling down on restrictions for basic economy fares while making modest enhancements to its economy comfort offerings. It's a delicate move that could damage its value proposition.
Originally published on PhocusWire 2024 is quickly drawing to a close and with it a strong year of demand for the travel industry. According to Amadeus’ business intelligence data , 5% more hotel room nights were booked globally from January – October 2024 compared to the same time last year. In response, hoteliers are looking to build on the positive momentum for 2025 with new technology investments that will help them stay ahead in a competitive marketplace and deliver on high traveler expecta
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Skift Take: India is a key source market that South Africa wants to attract. But it will need to work hard to be able to get Indian travelers, who are now getting visa waivers from countries nearby.
Promotions are a great way to help your properties stand out to travellers searching across Expedia Group sites. The recent surveys by Expedia Group revealed that discounts remain the top motivator for travellers looking to book.* We’ve made it easy to offer promotions that will help attract your ideal travellers. Our tool lets you create and manage your property promotions directly from STAAH.** Key benefits Target high-value travellers: Advanced filters help you target exclusive traveller segm
Skift Take: Long criticized for mismanagement, Oyo is flipping the script with its company-serviced hotels, focusing on quality and consistency. This shift is a big deal for the brand and could set the stage for its much-anticipated IPO.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Skift Take: KKday’s latest funding is more than just a financial boost — it is a testament to the growing power of the experiences sector, which is transforming how travelers engage with and enjoy destinations.
In Part 2 , we explore how BI enhances revenue generation and cost management from when guests arrive through their departure and beyond. The arrival , stay , departure , and post-stay phases present numerous opportunities to optimize operations, personalize guest experiences, and foster long-term loyalty. By leveraging BI tools during these stages, hotels can refine their services to meet guest needs more precisely, streamline operations to reduce costs, and identify new revenue streams.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Skift Take: As Booking Holdings resets its investment priorities in the AI era, its business-to-business services, which Expedia has far outpaced, won't likely be high on the list. What's next?
The Points Guy has released its 2025 Travel Trends Report. This report reveals that despite increasing travel costs, the desire to travel remains strong. People are ready to spend more on meaningful trips that offer cultural and shared recreational experiences.
The Guanacaste province on Costa Rica's Pacific Coast has experienced tremendous growth over the past two decades, fueling opportunities for further lodging development to accommodate growing tourism demand. To support sustainable growth and maintain Guanacaste’s eco&luxury appeal, it will be essential to address challenges such as infrastructure shortcomings while balancing environmental stewardship.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hotel Designs Richard Allan London – bringing its iconic 1960’s scarf designs to contemporary hotel interiors Richard Allan London – bringing its iconic 1960’s scarf designs to contemporary hotel interiors As the world of hospitality continues to evolve, one thing remains constant: the need for spaces that tell a story, and the scarf designs by Richard Allan London, do just that… Established in 1962, Richard Allan London produced luxurious silk scarves, designed in Mayfair and
Booking Holdings CEO Glenn Fogel spoke extensively with Quartz's Rocio Fabbro about AI in the latest episode of Quartz AI Factor, a video series set at the Nasdaq MarketSite (NDAQ).
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As the year wraps up, we’re rounding up the new workplace laws that will take effect on January 1. With so many laws about to kick in, it can be hard to keep track of it all. Here’s a guide to some of the federal and state laws you’ll need to comply with on day one of 2025.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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