Mon.Oct 14, 2024

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America’s Cup Sparks Protests Against Mass Tourism in Barcelona

Skift Blog

Skift Take: Barcelona has to convince locals it can adequately balance community needs with being a host for mass tourism events.

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Peachtree Group Surpasses $1 Billion in Loan Originations Year to Date

Lodging

ATLANTA, Georgia—Peachtree Group announced that its credit team has surpassed $1 billion in loan originations year-to-date, marking a milestone and setting a new benchmark for the firm’s performance. The firm anticipates that its credit team will surpass $1.75 billion in loan originations in 2024. “While the Federal Reserve has lowered rates to provide some relief to the overall economy, the commercial real estate sector will continue to face significant headwinds over the next few years,”

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How to Win Indian Tourists: Start With the Food

Skift Blog

Skift Take: Destinations are responding to the demands of Indian tourists, making Indian food and services a common sight in global travel hotspots.

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Marriott’s Capuano Reflects During Fireside Chat at Lodging Conference

Lodging

During a Fireside Chat at The Lodging Conference, Marriott International president and CEO Anthony Capuano shared his experiences at the helm of the company for the last several years, offering details on everything from the COVID crisis to the devastating wildfires in Maui last year and more. Interviewed by Greg Dickhens, managing partner, Trinity Investments, Capuano—who celebrated 30 years with Marriott in February— shared a wide range of insights with the nearly 3,000 attendees.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Hurricane Milton Recovery: The Impact on Hotels in Florida

Skift Blog

Skift Take: An uncomfortable truth is emerging in the aftermath of two hurricanes making devastating sweeps through Florida. Natural disasters can be good for business at regional hotels that escape damage.

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Urban Waterfront Destination

Lodging

Situated on Long Beach’s iconic Promenade, the Marriott Long Beach Downtown is near major attractions including the Aquarium of the Pacific, Shoreline Aquatic Park, and the Queen Mary. Interior design firm Looney & Associates LLC imbued the property with an Art Deco style that draws upon the nautical and natural influences of the Long Beach locale.

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Hotel Cleveland Names Crescent Hotels & Resorts Manager

Lodging

FAIRFAX, Virginia—Crescent Hotels & Resorts has announced the management of Hotel Cleveland, Autograph Collection, a historic property in downtown Cleveland, Ohio. The former Renaissance Cleveland Hotel underwent a multi-year $80 million renovation and reopened in April 2024 under its original name. With over 100 years of history, Hotel Cleveland is part of the Latitudes: Lifestyles by Crescent collection.

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India’s Plans for Airport Expansion – India Report

Skift Blog

Skift Take: As demand for air travel and airline capacity increases, airport infrastructure is being ramped up to cater to a surge in passengers.

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Marriott International, FibraHotel, Fibra Danhos and Beyond Ventures announce the highly anticipated return of The Ritz-Carlton brand to Cancun with 131 hotel rooms

Are Morch

Anticipated to open in 2027, The Ritz-Carlton, Cancun, Punta Nizuc, will feature a world-class oceanfront resort and ultra-luxury residential condominiums, developed through an unprecedented collaboration between three of Mexico’s most experienced real estate developers. Cancun, Mexico. October 9 th, 2024 — Marriott International, Inc. announced an agreement with FibraHotel (BMV: FIHO12), Fibra Danhos (BMV: DANHOS13), […] The post Marriott International, FibraHotel, Fibra Danhos and Beyond

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Bali Tourists Risk 20-Year Jail Sentence for Visa Violations

Skift Blog

Skift Take: The intent of Bali’s crackdown on visa violations seems clear. However, its success will depend on how the government can maintain order while making sure that it doesn’t alienate the very tourists and investors it seeks to attract.

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Manager

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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STAAH expands its guest services portfolio with Welcome Pickups integration

STAAH

STAAH, a leading software provider for hotel distribution and guest acquisition, and Welcome Pickups, a forever-free software that automates guest pickups and transfers, are excited to announce a strategic partnership to enhance the guest experience for connected properties. The partnership enhances STAAH ’s value proposition by providing hotels with a trusted, globally recognised transfer service that more than two million travelers worldwide already love.

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Rethinking Hospitality Through Design and Eco-Conscious Travel

Skift Blog

Skift Take: The hospitality scene in India is changing, and it’s giving rise to brands like Minimalist Hotels that cater to travelers who look for places that strike a balance between quality and experience. Lavish amenities might not be a priority, but they're happy to splurge on things like specialty coffee or other premium touches.

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Hypnos to launch Eden Project collaboration at IHS

Hotel Designs

Hotel Designs Hypnos to launch Eden Project collaboration at IHS Hypnos to launch Eden Project collaboration at IHS Luxury bed and mattress brand Hypnos will launch its first contract specification mattress at this year’s Independent Hotel Show (IHS), developed in collaboration with the Eden Project… Building on its 120-year history in the luxury bed department and its five-year partnership with the Eden Project , Hypnos is proudly releasing its natural material harmony mattress at t

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Saudi Arabia Reveals New Plans For Budget Tourism Development

Skift Blog

Skift Take: A new report lists almost 250 hotel and tourism projects and many are outside of luxury.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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The dangerous similarities between alcoholism and burnout: a chef’s perspective

eHotelier

Burnout and alcoholism are hospitality's double-edged sword and fighting them is all about reclaiming control and balance. Are are some tips from a survivor.

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Elliott Calls for December 10 Special Meeting at Southwest as It Looks to Replace Board

Skift Blog

Skift Take: As Southwest promises to make changes to its business model, Elliott is still pushing its case for new leadership.

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Hilton Vienna Waterfront unveils new design by THDP

Hotel Designs

Hotel Designs Hilton Vienna Waterfront unveils new design by THDP Hilton Vienna Waterfront unveils new design by THDP Hilton Vienna Waterfront has reopened following a comprehensive renovation, spearheaded by international interior design studio THDP, featuring redesigned rooms and suites, an expanded leisure and event space, and the new OXBO restaurant and bar… Located at Handelskai in a historic grain silo from 1911, the reimagined Hilton Vienna Waterfront combines urban history, authen

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Barcelona’s New Tourism Protests, Hotel Labor Strikes and Attracting Indian Tourists

Skift Blog

Skift Take: Today's podcast looks at Barcelona's latest tourism beef, U.S. hotel labor unrest, and making food Indian travelers like to eat.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Unlocking Hotel Profitability with AI: A Guide to Two AI Outcomes

Demand Calendar

In this post, I aim to guide hoteliers through the practical uses of AI in their businesses and highlight the positive impacts these AI outcomes can have on profitability. From optimizing revenue management to enhancing guest satisfaction and operational efficiency, AI can be a powerful tool for driving growth. There are five key AI outcomes— prediction, classification, language, sensory, and intelligent agents.

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The Woman Traveler – Key Data and Insights: Skift Research

Skift Blog

Skift Take: Women are reshaping travel as key decision-makers, prioritizing meaningful, independent experiences.

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Elevate Your Email Marketing Game: Strategies to Attract Travelers and Boost Sales This Holiday Season

Hotel News Resource

Article - Elevate Your Email Marketing Game: Strategies to Attract Travelers and Boost Sales This Holiday Season - Discover how to optimize your database, keep your reputation shining bright, and craft email campaigns that capture festive magic.

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Hotel Workers in Boston and Seattle Join U.S. Strikes

Skift Blog

Skift Take: The labor movement has organized most of its strikes this year as localized, short-duration walkouts.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Digitization and Reviews as Drivers for Destination Tourism Development: Best Practice of Trentino Marketing with TrustYou

Hotel News Resource

Manuela Bortolotti, Destination Support at Trentino Marketing, shares best practices of implementing TrustYou for destination tourism development in this interview.

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Hotel security and safety tips for employees

Little Hotelier

What is hotel security? Hotel security is all about keeping your guests, staff, and property safe. It covers everything from using surveillance cameras to monitor key areas, to having digital locks or key cards for controlled access to rooms. Many hotels also have security staff onsite and set up procedures to handle emergencies, whether it’s a fire or a medical issue.

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AI&Generated Reviews and Itineraries Distrusted by Luxury Travelers, Survey Finds

Hotel News Resource

A recent survey by the luxury travel company Andrew Harper reveals that most affluent American travelers still prefer human&generated advice over artificial intelligence (AI) for planning their vacations.

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LOTTE HOTELS & RESORTS migrates to Sabre SynXis Central Reservations System

eHotelier

Sabre Hospitality, a division of Sabre Corporation, a leading software and technology provider that powers the global travel industry, is now the primary reservation platform for LOTTE HOTELS & RESORTS.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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It’s Never Too Late to Define—or Redefine—Your Core Travelers

Hospitality Tech

With more travelers seeking personalized stays, hoteliers are using data analytics to uncover valuable demographic insights. By narrowing their focus, operators can align marketing strategies with guest preferences, boosting both engagement and revenue.

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SABA Hospitality unveils revamped digital compendium module to enhance guest experience

eHotelier

SABA Hospitality is excited to announce the launch of its revamped Digital Compendium module, a significant enhancement designed to elevate the guest experience in the hospitality industry.

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At MURTEC Executive Summit: Robots to the Rescue

Hospitality Tech

Clark Matthews, SVP & CIO of El Pollo Loco, will take the stage with Rich Hull, CEO of Miso Robotics, to ask the tough questions that every restaurant operator is thinking about when it comes to robotics and the workforce.

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Travelers are spending big this holiday season, but where to?

eHotelier

Sojern, the leading digital marketing platform built for travel, today shares its latest travel data ahead of the holiday season and beyond.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!