Mon.Jul 08, 2024

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‘Tourists Go Home’: Barcelona’s Protests Against Overtourism

Skift Blog

Skift Take: Barcelona, one of the world's most popular destinations, just got a rude awakening about how it manages tourism.

Tourism 334
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NAIDOC Week Exclusive: meet Lily Ahnfeldt-Lovatt, Adina-Vibe Darwin Waterfront

Hotel Management

To mark NAIDOC Week 2024, running from July 7-14, HM is shining the spotlight on Aboriginal and Torres Strait Islander people within the hotel industry. Here, TFE Hotels introduces Adina-Vibe Darwin Waterfront F&B Supervisor, Lily Ahnfeldt-Lovatt, in a HM exclusive. Jawoyn* woman, Lily Ahnfeldt-Lovatt was born and raised in the Top End and has an affinity for her country that shines through in spades when you speak to her.

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Thailand to End Duty-Free on Arrival Shopping at 8 Major Airports

Skift Blog

Skift Take: No, this doesn’t mean that the Thai government wants you to stop shopping; they're just nudging travelers to splurge locally and boost the economy!

Shopping 334
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Coury Hospitality Promotes Jennifer Burgess-Wright to SVP, Marketing & Digital Strategy

Lodging

DALLAS, Texas—Coury Hospitality announced the promotion of Jennifer Burgess-Wright to senior vice president, marketing and digital strategy. Known as the brand’s first experience curator, Burgess-Wright’s promotion finds her shaping the brand’s marketing and digital strategy for brand engagement and creating a presence for Coury Hospitality. “Jennifer has been an integral part of our company for nearly two decades, and her efforts in marketing and promoting our growing portfolio are evident in t

Market 278
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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The Problem With Carbon Offsets – and 5 Measures of Quality

Skift Blog

Skift Take: Carbon offsets exist within a flawed ecosystem but they should not be disregarded as an interim measure. It is on the industry to reform a broken system.

Tourism 328
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AHLA: 700 Hotel Jobs Were Added in June 2024

Lodging

WASHINGTON—U.S. hotels added 700 jobs to their payrolls in June, according to the latest government data that shows the nationwide workforce shortage continues to make it difficult for hotels to fill open jobs. Total hotel employment stands at about 1.92 million, according to the Bureau of Labor Statistics (BLS). That’s more than 196,000 fewer workers in the industry than in February 2020, just before the pandemic hit, which reflects the scarcity of available employees.

Hotels 264

More Trending

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Harrison Group Acquires Holiday Inn & Suites Virginia Beach – North Beach

Lodging

OCEAN CITY, Maryland—The Harrison Group announced the acquisition of the Holiday Inn & Suites Virginia Beach – North Beach, an oceanfront resort located on the Virginia Beach Boardwalk. This strategic acquisition marks an expansion for the Harrison Group, growing its offerings for families, business travelers, and conference attendees. Situated along the Atlantic Ocean shoreline, the Holiday Inn & Suites Virginia Beach – North Beach has 238 guestrooms and suites.

Resorts 264
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Boeing Pleads Guilty: 3 Takeaways From Its Deal With the DOJ

Skift Blog

Skift Take: The plea deal with the DOJ would mandate that Boeing pay more fines and install an independent monitor to oversee its quality control and production processes.

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BWHSM Hotels Redefines Extended Stay With @HOME by Best Western

Lodging

With the growth of the extended stay segment into 2024, the industry is quickly responding to consumer demand. BWH Hotels introduced its @HOME by Best Western brand in 2022 and has built a robust pipeline of more than 40 new-build hotels. Options Not Mandates @HOME by Best Western was designed with a key principle—options, not mandates. “We know that extended stay is an important market segment and there is tremendous demand for more options in […] The post BWH<sup>SM</sup>

Pipeline 263
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Qatar Airways Focuses on Stop-Over Programs to Help Boost Nation’s Tourism

Skift Blog

Skift Take: Fancy 48 hours in Doha? Qatar Airways thinks you will.

Tourism 320
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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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CoStar: U.S. Hotel Industry Reports Higher Performance From the Previous Week

Lodging

WASHINGTON—The U.S. hotel industry reported higher performance results from the previous week and positive comparisons year over year, according to CoStar’s latest data through June 29, 2024. U.S. Hotel PerformanceJune 23-29, 2024 Percentage change from comparable week in 2023:Occupancy: 71.9 percent (up 3.2 percent)ADR: $162.81 (up 3.6 percent)RevPAR: $117.13 (up 6.9 [ercent) Among the Top 25 Markets, Minneapolis saw the highest year-over-year increases in each of the three key performanc

Occupancy 147
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How a Hackathon led to Sabre’s First Generative AI Product for Hotels

Skift Blog

Skift Take: Generative AI is still young, but some travel companies are encouraging workers to experiment as they determine how the tech will be used in the future.

Travel 309
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TownePlace Suites by Marriott Coeur d’Alene Opens

Lodging

COEUR D’ALENE, Idaho—Western States Lodging and Management (WSLM) announced the opening of TownePlace Suites by Marriott Coeur d’Alene. Located near the Spokane River and near Lake Coeur d’Alene in north Idaho, this new extended-stay hotel offers an experience and amenities tailored for both business and leisure travelers. WSLM manages the property under ownership with Garn Development.

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Airbnb Debuts Olympics Ad: ‘Why Stay in a Hotel on the Touristy Side of Paris?’

Skift Blog

Skift Take: Airbnb is among the travel industry leaders in taking advantage of the global events category. Its push in Paris highlights the importance it sees for this sector.

Events 306
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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IHG extends rugby investment to Wallaroos

Hotel Management

IHG Hotels and Resorts has increased its investment in Australian Rugby for the 2024 and 2025 seasons with the group signing on as a Major Partner of both the Wallabies and Wallaroos. A long-time partner with Rugby Australia for over 22 years, the move sees IHG extend its active support for women’s sport. “IHG Hotels and Resorts is exceptionally proud to now be a Major Partner of both the Wallaroos and Wallabies, building on our partnership with Australian Rugby that has spanned more than 20 yea

Resorts 130
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Rajasthan Focuses on Weddings, Conferences to Boost Tourism – India Report

Skift Blog

Skift Take: Rajasthan, a premier wedding destination in India, has much to offer including wildlife, museums, temples, and lakes. While the state is seeking to promote its various offerings, it does not want to lose out on the significant revenue from weddings and business meetings.

Tourism 306
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Video: Cathay Pacific set to return to Cairns from December

Hotel Management

Hong Kong’s home carrier Cathay Pacific is recommencing flights to Cairns, with a seasonal service of three flights per week from Cairns Airport during the peak holiday period between 17 December 2024 and 29 March 2025. This will include both the Christmas and Chinese New Year festive holidays, when Tropical North Queensland traditionally welcomes an influx of international visitors.

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Southwest Adds IndiGo Co-Founder to Board in Latest Line of Defense Against Elliott

Skift Blog

Skift Take: Gangwal’s appointment comes after activist investor Elliott criticized the airline’s board for not having enough directors with external airline experience.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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The best 7-star hotels in the world

Hotel Designs

Hotel Designs The best 7-star hotels in the world The best 7-star hotels in the world Delve into the world’s most luxurious hotels where we explore the stunning interior design of 7-star hotels… The world of 7-star hotels transcends mere accommodation; it’s an immersive experience meticulously crafted to captivate every sense. While impeccable service and world-class amenities are a given, it’s the interior design that truly elevates these spaces into the real of the extr

Hotels 111
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Elliott Calls Southwest’s Board ‘Profoundly Out of Touch’ as Activist Campaign Heats Up

Skift Blog

Skift Take: The hedge fund claims it now has multiple allies that support a leadership overhaul at Southwest.

Business 298
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Profitable approaches to early check-ins and late check outs

eHotelier

Training your hotel reception on the best practices for early check-ins and late checkouts can help them recognize the hotel’s business goals and encourage guests to leave positive reviews.

Business 111
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Product watch: Nara from BAGNODESIGN

Hotel Designs

Hotel Designs Product watch: Nara from BAGNODESIGN Product watch: Nara from BAGNODESIGN East meets West with the new Nara collection from BAGNODESIGN, providing designers with the perfect tools to create a tranquil and functional bathroom experience… Tapping into the Japandi trend and creating a restful bathroom environment, Nara is a beautiful new range from BAGNODESIGN.

Hotels 105
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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My Place opens hotel in Mitchell, SD

Hotel Business

My Place Hotels of America has opened My Place Hotel-Mitchell, SD. It is the 72nd open and operating My Place property in the U.S. and the seventh to open in South Dakota. Mitchell Holdings LLC developed the hotel, which is managed by Venerts Hotel Management Inc. “We’re always excited to open a new My Place property, but especially so when that property is located in South Dakota, where our brand was founded and is headquartered,” said Ryan Rivett, cofounder/CEO, My Place Hotels.

Hotels 104
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Checking In To JW Marriott, Phu Quoc

Hotel Designs

Hotel Designs Checking In To JW Marriott, Phu Quoc Checking In To JW Marriott, Phu Quoc The Turquoise Suites of JW Marriott, Phu Quoc radiate azure glamour, perfect for a glorious, king-size summer escape. Contributor Katha Nauriyal checks in for its whimsical designs, and chats with Bill Bensley — the creative force who brought this vision to life… Much like the rest of the resort, the Turquoise Suites of JW Marriott Phu Quoc Emerald Bay look as if they’re straight out of a fairytale, and

Resorts 98
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Why P2P Software Is a Must for Efficient Hospitality Contract Management

Hotel News Resource

From compliance to licences and certifications, e-procurement software is the key to simplifying, automating and centralising hospitality contract management. Like with any relationship, long-term supplier partnerships that generate lasting value are built on trust, communication, and mutual understanding.

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Leverage Tech to Prepare for Summer Surge

Hospitality Tech

With millions expected to travel this summer and the 2024 Olympics drawing crowds to Paris, digital frontline workplace apps ensure that hotels are well-prepared to deliver exceptional service during this busy period.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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HB on the Scene: Execs share how they’re giving back and engaging team members

Hotel Business

“Be passionate about what you do, serve others with love.” This core value is the motivational force that has propelled Davidson Hospitality forward for 50 years now—and it was the conversation starter at the Hotel Business roundtable held at TPC Potomac at Avenel Farm in Bethesda, MD. Sponsored and hosted by Davidson Hospitality, the executive event brought together industry leaders for a high-level discussion about the spirit of giving and the hospitality industry’s proactive approaches to cr

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Ennismore announces debut of The Hoxton in Scandinavia

Hotel Designs

Hotel Designs Ennismore announces debut of The Hoxton in Scandinavia Ennismore announces debut of The Hoxton in Scandinavia Ennismore, together with AB Invest and Møller Eiendom, has announced the signing of The Hoxton, Oslo — the brand’s first hotel in the Nordic region. Set to open in 2027, here’s what we know… This milestone signing marks Ennismore’s first property in Norway and the first international lifestyle brand to enter the Norwegian hospitality scene.

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Momentum debuts carbon neutral wallcovering

Hotel Business

Momentum Textiles & Wallcovering, in collaboration with Versa Designed Surfaces, has launched Circon, a bio-sourced, carbon-neutral Type II vinyl wallcovering. Created to address the growing demand for sustainable and high-performance solutions in commercial interiors across workplaces, hospitality venues and educational institutions, Circon establishes a new benchmark in wallcovering innovation, according to the company.

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The best super luxe hotels in the world

Hotel Designs

Hotel Designs The best super luxe hotels in the world The best super luxe hotels in the world Delve into the world’s most luxurious hotels where we explore the stunning interior design of some of the world’s hottest hotels… The world of super luxe hotels transcends mere accommodation; it’s an immersive experience meticulously crafted to captivate every sense.

Hotels 52
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!