Thu.Jun 26, 2025

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Ritz-Carlton Ad Gamble Pays Off at Cannes Awards: 'Late Checkout' Takes Gold

Skift Blog

Skift Take: The Ritz-Carlton beat 181 other luxury brands to win advertising's top prize by doing something hotel marketers rarely attempt: ditching brief poolside glamour shots for a quirky four-minute movie.

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This Week’s Comings & Goings

Lodging

Sonder Holdings Inc. announced that Francis Davidson has stepped down as chief executive officer and as a member of the company’s Board of Directors. Janice Sears, Sonder’s chairperson of the Board, has been appointed Interim Chief Executive Officer. Sears will continue to serve as Sonder’s board chairperson. Virgin Hotels Collection announced the appointment of Chris Stevens as chief operating officer and Rayhan Arif as chief commercial and financial officer.

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Inspirato to Merge With Buyerlink in $326 Million Deal for a New Platform

Skift Blog

Skift Take: Is Buyerlink's experience in digital marketing the ammo that luxury brand Inspirato needs to turn itself around? We are about to find out.

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Marriott International Signs Agreement to Debut City Express by Marriott in El Salvador

Lodging

PLANTATION, Florida—Marriott International, Inc. announced a signed multi-unit agreement with Corporación Polaris and Cardedeu to open four City Express by Marriott properties, marking the brand’s debut in El Salvador. The signed projects include the addition of 440 rooms. “We are very excited to introduce City Express by Marriott to El Salvador, a vibrant and culturally rich market,” said Alonso Burgos, vice president of development for Marriott International in CALA. “This ag

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Exclusive: Fiji’s hotel outlook is bright, JLL reports

Hotel Management

Fiji’s hotel market has shown consistent growth and forward bookings indicated continued strength, writes Nick Thompson, Senior Vice President, Hotels and Hospitality. Fiji’s tourism sector has achieved unprecedented success, with visitor arrivals surpassing one million for the first time—983,000 arriving by air and 82,000 as cruise passengers. This positive trajectory continues into 2025, with April showing a 4% increase compared to last year and holiday arrivals up 8%, with Australia remaining

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Miami Worldcenter Names Rentyl Resorts Exclusive Hospitality Partner

Lodging

MIAMI, Florida—Rentyl Resorts has been named the exclusive hospitality partner and property manager for the retail environment of Miami Worldcenter. As part of this long-term collaboration, Rentyl Resorts will oversee retail property management and guest experience operations at Miami Worldcenter while integrating its full-service national hospitality platform across the project’s residential, resort, and lifestyle offerings. “Urban luxury today demands more than just five-star rooms—it’s

Resorts 202

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Lighthouse Announces Launch of Connect AI

Lodging

DENVER, CO—Lighthouse announced the launch of Connect AI, an AI engine designed to enable a deeper connection between hotels and AI-powered search and travel planning platforms. Connect AI creates a data bridge between the hospitality industry and the rapidly expanding ecosystem of AI travel planning platforms. For hotels, Connect AI enables hotel chains and groups to be discovered, understood, and directly booked by AI agents.

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‘Open for investment’: AHICE Fiji spotlights market opportunities

Hotel Management

Opportunities abound in the Fijian hotel market – that was the message to the more than 350 hotel industry leaders that gathered at Sofitel Fiji Resort and Spa this week for the AHICE Fiji Islands Investment in Tourism Summit. Fiji Deputy Prime Minister and Minister for Tourism and Civil Aviation, the Honorable Viliame Gavoka, and Fiji Deputy Prime Minister and the Minister for Trade, Co-operatives, Small and Medium Enterprises and Communications, the Honorable Manoa Kamikamica, were in attendan

Market 130
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Cronheim Capital Secures $13.25 Million for Acquisition of Hampton Inn & Suites Prattville

Lodging

Cronheim Hotel Capital (CHC) has secured $13.25 million from a regional bank to capitalize the leasehold acquisition and change of ownership PIP for the Hampton Inn & Suites in Prattville, Alabama. The five-year financing includes 18 months of interest only and no prepayment penalty for the life of the loan. The hotel is located just outside of Montgomery and proximate to a variety of demand generators, such as Maxwell Air Force Base and the Alabama […] The post Cronheim Capital Secure

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Exclusive: Marriott eyes further growth in Fiji

Hotel Management

Marriott International’s Fiji-based Area General Manager and Vice President Pacific Islands, Neeraj Chadha, discusses hotel performance and future opportunities in market. Neeraj Chadha, Marriott International Tell us a bit about Marriott International’s Fiji portfolio to date and any pipeline properties. Marriott International currently operates five iconic properties across Fiji: Fiji Marriott Resort Momi Bay, Sheraton Fiji Golf & Beach Resort, Sheraton Denarau Villas, Sheraton Resort &

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Mint House Announces Opening of 1010 Vermont Property in Washington, D.C.

Lodging

NEW YORK—Mint House announced its expansion to Washington, D.C., with the opening of its newest property, 1010 Vermont. This marks the company’s first property in the nation’s capital. The former 11-story office building, now transformed into a boutique apartment hotel, has 85 units, ranging from studios to two-bedroom apartments. In-room amenities include fully equipped kitchens, smart thermostats, free WiFi, and living areas.

Hotels 146
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Q&A: Inside Blue Diamond Resorts’ 15-Year Journey in All-Inclusive Hospitality

Skift Blog

Skift Take: Fifteen years in, Blue Diamond Resorts is betting on experience, technology, personalization, and global expansion to shape the next phase of all-inclusive travel.

Resorts 147
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Video: AHICE Fiji at a glance

Hotel Management

The 2025 AHICE Fiji Investment in Tourism Summit, held from 24–26 June at Sofitel Fiji Resort and Spa in Denarau concluded on a high note with over 350 stakeholders participating. For the latest AHICE Fiji Islands wrap up, click here. This premier event gathered regional and Asia-Pacific hotel and tourism leaders for invaluable discussions around investment, innovation, and the future of hospitality.

Tourism 130
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Raines Announces The Lantern Hotel Columbia

Lodging

FLORENCE, South Carolina—Raines announced that its upcoming Columbia, South Carolina boutique property will be known as The Lantern Hotel Columbia. The initiative combines an adaptive reuse of The Columbia Central Fire Station with a team of hospitality professionals The Lantern is located in Columbia’s Vista neighborhood, steps from the University of South Carolina, the State Capitol, and the Columbia Metropolitan Convention Center, and will collaborate with both the University’s College of Hos

Retail 130
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Exclusive: blue skies ahead for Radisson Hotel Group in Fiji

Hotel Management

It’s an exciting time for Radisson Hotel Group in Fiji, with the development of Radisson Blu Mirage Resort, Fiji Naisoso Island scheduled to open in 2027, funded by both the Fiji National Provident Fund (FNPF) and BSP Financial Group (Fiji) Pte Limited (BSP). Radisson Hotel Group Managing Director, Australasia, Lachlan Hoswell, discusses opportunity in the Fiji market.

Resorts 130
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Turkish Airlines Chairman on Soft Power, Fleet Growth, and the 2033 Vision

Skift Blog

Skift Take: Turkish Airlines isn’t just building an airline – it’s building influence. Ahead of the company's centenary in 2033, the carrier is refining its soft power playbook.

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Exclusive: The time for investment in Fiji is now

Hotel Management

The environment for investment, refurbishment and upgrades in Fiji has never been better, writes Tourism Fiji CEO, Brent Hill. Tourism in Fiji remains a vital contributor to our economic growth – contributing 40% of the nation’s economy and having strong flow on effects into many sectors such as agriculture, retail and logistics. Today, tourism in Fiji covers a very broad spectrum.

Tourism 130
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Flight Emissions Data Is Everywhere - Is it Having an Impact? 

Skift Blog

Skift Take: When Travalyst and its partners release information on what they have learned from this, it could offer valuable insights into how emissions transparency influences traveler choices.

Travel 173
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Dont Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Tribute Portfolio’s First Boutique Hotel to Open in Laval, Que.

Preno

LAVAL, Que. — Hilton Laval, a flagship hotel of Groupe Hôtelier Grand Château, is about to undergo a full-scale renovation and re-branding. In March 2026, OMAGE, a distinctive boutique hotel in the heart of Laval, Que. will join Marriott Bonvoy’s Tribute Portfolio family. In collaboration with CAMDI Design, OMAGE is envisioned as a living environment shaped by raw materials and the powerful forces of nature.

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Skift Aviation Forum Returns to Fort Worth on December 3

Skift Blog

Skift Take: The 5th annual Skift Aviation Forum returns to Fort Worth on December 3, co-hosted by American Airlines and Dallas Fort Worth International Airport. Following last year’s sold-out event, this year promises even deeper insights and high-level networking with aviation’s top leaders.

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Running Up That (Inflationary) Hill: Why Hotel Profits Still Lag Behind

HotStats

At first glance, the hotel industry in the United States seems to be climbing back. Total revenue per available room (TRevPAR), gross operating profit per available room (GOPPAR), and payroll per available room (PayPAR) have all posted year-over-year gains. But peel back the layers, adjust for inflation, and a different picture emerges—one where progress is slower, margins thinner, and true recovery still out of reach.

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Mint House makes its debut in Washington, DC

Hotel Business

Mint House has expanded to Washington, DC, with the opening of 1010 Vermont. The former 11-story office building, now transformed into a boutique apartment hotel, is home to 85 units ranging from studios to two-bedroom apartments. In-room amenities include fully equipped kitchens, smart thermostats, free WiFi and living areas. The property’s common area features a fitness center, grab-and-go station, rentable meeting space and a lounge with game tables and TVs.

Closing 59
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Luxury Lodges Boom in Australasia: A CBRE Analysis

Hotel News Resource

Luxury lodges in Australia and New Zealand are experiencing significant growth, driven by increased demand from affluent travelers seeking unique experiences, according to CBRE research.

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voco to make Canadian debut

Hotel Business

voco hotels by IHG has marked its entry into the Canadian market with its first three regional signings. The new hotels will be in Montreal, Toronto and Niagara Falls. “The voco hotels brand has emerged as a remarkable success within the IHG premium portfolio, as both owners and guests are dr 100 32579 0 32579 0 0 60639 0 --:--:-- --:--:-- --:--:-- 60555awn to its distinctive properties that seamlessly blend the individualism of each location with the reassurance of a brand they trust,” said Sco

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Operational efficiency is the new growth engine

eHotelier

For Hotels For Professionals For Education Solutions Courses Certifications Immersive Learning Baseline Integrations Ritrovo Integration Maestro Integration Pricing Hotels and Education Individuals Resources News and Insights Tech.Ex Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Global News Suppliers Properties People Events Education Subscribe Log In Insights Operational efficiency is the new growth engine Stefan Renziehausen Posted on Today at 11:20 am Home

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Wayfarer review: Fiji Airways’ stylish Business Class ups the trans-Pacific ante in spectacular fashion

Hotel Management

Fiji Airways continues to be recognised as one of the world’s best airlines and once you’ve experienced Business Class on a long-haul flight, you quickly know exactly why. James Wilkinson looks at what’s on offer during an Airbus A350-900 trip recently. Since Air Pacific became Fiji Airways, the always enjoyable Nadi-based leisure airline has had a solid offering in Business Class led by wonderful Fijian hospitality, fresh produce and comfortable, spacious seats.

Business 130
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Why luxury lodges are leading the hotel pack in Australia and New Zealand

eHotelier

For Hotels For Professionals For Education Solutions Courses Certifications Immersive Learning Baseline Integrations Ritrovo Integration Maestro Integration Pricing Hotels and Education Individuals Resources News and Insights Tech.Ex Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Global News Suppliers Properties People Events Education Subscribe Log In Global News Why luxury lodges are leading the hotel pack in Australia and New Zealand Posted on Today at 11:14

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Why Predictable Booking Behavior in 2025 Is a Game&Changer for Hotel Marketers

Hotel News Resource

TravelBoom’s 2025 Booking Trends Study has revealed a clear and valuable insight: U.S. travelers overwhelmingly prefer to plan and book their trips within a 1–3 month window. For hotel marketers, this predictability creates a prime opportunity to align promotions, timing, and messaging with real guest behavior.

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Advancing inclusion through supplier diversity in hospitality

Hotel Business

By Terry Eaton Pride Month is more than a celebration; it’s a call to action. It reminds us that inclusion, equity and representation must be embedded in everyday decisions that shape our industries, especially hospitality. While inclusive messaging can set the tone, true progress depends on what happens behind the scenes: who companies choose to partner with and elevate.

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IHG to Open Dual&Branded Kimpton and EVEN Hotel in Jeddah in 2028

Hotel News Resource

Article - IHG to Open Dual-Branded Kimpton and EVEN Hotel in Jeddah in 2028 - IHG Hotels & Resorts has signed an agreement to open Kimpton and EVEN Hotels in Jeddah's King Abdullah Sports City in 2028.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.