Are Morch

NOVEMBER 26, 2024

This article is part of the Hotel Digital Transformer newsletter on LinkedIn. Subscribe to my LinkedIn newsletter where I’ll share tips, ideas, and strategies to help your hotel open its digital gateway. __ Artificial Intelligence (AI) is not just a new guest at the hospitality party—it’s quickly becoming part of the main event, transforming every aspect of the […] The post Harnessing the Magic of AI: Transforming Hotel Teams into Brand Ambassadors appeared first on Are Morch, Digita

Branding

STAAH

NOVEMBER 26, 2024

Knowing that gift vouchers are an invaluable addition to the bottom line, it is worthwhile to simplifying their path-to-purchase and redemption process. In this blog we highlight some best practices for user experience and user interactions when it comes to inspiring guests to buy gift vouchers and redeeming it. A seamless interaction pathway can be hugely beneficial for the hotel through increased revenue and improved loyalty.

Ancillary Revenue

Hotel Management

NOVEMBER 26, 2024

Discover the latest in luxe, eco-friendly, and wellness-focused hotel bathroom amenities with new collections from Eco-Boutique, Lalique, and Naturals Remedies. In an age where eco-consciousness is essential, it’s rare to find brands that effortlessly blend luxury with sustainability. Enter Eco-Boutique, Lalique and Naturals Remedies — 3 of the latest collections from ADA Cosmetics, now available in Australia exclusively from Swisstrade, that are transforming the guest experience in hotels aroun

Hotels

Lodging

NOVEMBER 26, 2024

DALLAS, Texas—Ashford Hospitality Trust, Inc. announced the conversion of the 226-room Le Pavillon Hotel in New Orleans, Louisiana, to a Tribute Portfolio property. Marriott’s Tribute Portfolio is a global brand of independent hotels drawn together by their design and social scenes. The property recently completed a $19 million renovation, which included exterior work, upgrading the restaurant, guestrooms, guest bathrooms, corridors, and hotel lobby bar.

Hospitality

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

Sales

Hotel Management

NOVEMBER 26, 2024

Marriott is set to tap into Adelaide’s growing MICE market with the recent opening of four dedicated event spaces at its city centre hotel. Located within the historic GPO building, the hotel’s events offering span a total of 762 sqm and can cater for parties ranging between 20 to 250 people. Sir Charles Todd Ballroom The pillarless Sir Charles Todd Ballroom – named after the creator of the Overland Telegraph Line – spans 295 sqm, with a vertical sound absorbing partitioning system offering a fl

Events

Hotel Business

NOVEMBER 26, 2024

Harris Rosen , founder/president/CEO of Rosen Hotels & Resorts , and a prominent philanthropist, has died. He was 85. “On behalf of the Rosen family, it is with profound sadness that I announce the passing of Harris Rosen, who left us this morning at the age of 85, surrounded by family and loved ones,” said Frank Santos, VP, Rosen Hotels & Resorts, in a statement.

Hospitality Management

Hotel Business

NOVEMBER 26, 2024

Sage Hospitality Group has added Hotel Alpenrock Breckenridge, Curio Collection by Hilton, in Breckenridge, CO, to its hotel portfolio. Positioned steps from Peak 9’s QuickSilver Super 6 Chairlift, the 205-key property debuts a top-to-bottom renovation. Sage is managing the property, including a signature restaurant and cocktail bar. Daniel del Olmo, president, Sage Hospitality Group, said “We are thrilled to enter the Rocky Mountains with this fantastic property, as Hotel Alpenrock represents

Hospitality

Hotel Management

NOVEMBER 26, 2024

No need to obsess over RevPAR or lose sleep over ADR – there are much more important metrics out there for revenue managers. Discover what you should be tracking instead. Revenue management is not a walk in the park. Demand forecasting, rate negotiations, inventory management – stay with us – competitor analysis and pricing strategy can leave even the most seasoned hotelier feeling a little fatigued.

Revenue Management

Hotel Business

NOVEMBER 26, 2024

GraceSoft , Urban Park Hotel Collection and LodgeTender have integrated their portfolios to form what they call the largest independent hotel service and membership network, serving more than 2,000 independent hotels across the globe. The alliance offers advanced hotel management technology, revenue optimization and specialized consulting, and a non-franchise membership brand “empowering independent hoteliers to thrive in a competitive landscape.

Services

Hotel Management

NOVEMBER 26, 2024

The Eve Hotel Sydney is gearing up for a summer launch with the official opening of the hotel scheduled for February 13, 2025. Promising “a stylish nexus of art, culture, and culinary experiences”, The Eve has been designed to reflect the dynamic energy of its surrounding neighbourhood – positioned between Redfern and Surry Hills – and Sydney’s global status.

General Manager

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Manager

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

Sales

Lodging

NOVEMBER 26, 2024

WASHINGTON—American Hotel & Lodging Association (AHLA) Chief Operating Officer and Senior Executive Vice President Kevin Carey has been appointed to the Small Business Administration’s (SBA) Small Business Lending Advisory Council. The new council will provide information, advice, and recommendations to the SBA administrator on issues related to the availability of capital for small businesses, including in underserved communities; offer input to proposed small business lending practices; an

Small Business

Hotel Business

NOVEMBER 26, 2024

Kevin Carey , COO/senior EVP, American Hotel & Lodging Association (AHLA), has been appointed to the Small Business Administration ’s (SBA) Small Business Lending Advisory Council. The new council will provide information, advice and recommendations to the SBA administrator on issues related to the availability of capital for small businesses, including in underserved communities; offer input to proposed small business lending practices; and help address obstacles to small business lending.

Small Business

Lodging

NOVEMBER 26, 2024

DENVER, Colorado—Sage Hospitality Group announced that it has welcomed Hotel Alpenrock Breckenridge, Curio Collection by Hilton to its hotel portfolio. Positioned by Peak 9’s QuickSilver Super 6 Chairlift, the reimagined 205-key property combines slope-side convenience with mountain lifestyle. Following a top-to-bottom renovation, the hotel will introduce an upscale lifestyle property to the area.

Hospitality

Skift Blog

NOVEMBER 26, 2024

Skift Take: Despite being repeat visitors who often stay longer and spend money locally, VFR travelers are rarely targeted by tourism marketing efforts. In an era of hyper-personalization enabled by AI, there's a significant opportunity to better serve the VFR market.

Tourism

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

Management

Lodging

NOVEMBER 26, 2024

ATLANTA, Georgia—Officials of Five Star Group announced that Kimberly Rowell has been named executive vice president of Five Star Hospitality Management. Rowell joined the organization in February 2023 and has spent the past 20 months making an impact. Additionally, Dream Capital, Five Star’s affiliated full-service commercial real estate investment firm that sponsors and co-invests in projects across multiple states and segments, announced that it has named Justin Patel senior associate, invest

Hospitality Management

Skift Blog

NOVEMBER 26, 2024

Skift Take: As millions are set to travel for Thanksgiving this week, the senate subcommittee on investigations released a report that outlined how much revenue airlines have collected from seating and baggage fees.

Revenue

Hotel Management

NOVEMBER 26, 2024

With experiential travel in high demand, the future remains bright for boutique hotels, writes Trio Capital Vice President, Kyu Baek Kim. The demand for boutique hotels continues to rise, extending into the upscale and midscale segments. This shift is evident as global operators, such as Accor with Handwritten Collection and Wyndham with Trademark Collection, move downstream.

Construction

Skift Blog

NOVEMBER 26, 2024

Skift Take: India wasn't on the list of Etihad's new route launch, but the UAE carrier emphasized that the country remains a major focus for its future plans.

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

Hospitality

Hotel Management

NOVEMBER 26, 2024

Geelong’s former Eden Oak conference facility has been transformed into a hotel and dining destination in a sustainable adaptive reuse project by Plus Architecture, in partnership with BEKL, Mitchell and Eades, and Chroma Group. Originally designed by McGlashan Everist in the 1980s, the two-storey development sits on a 16,000-square-metre site between East Geelong Golf Course and the botanical gardens with views of Corio Bay.

Construction

Skift Blog

NOVEMBER 26, 2024

Skift Take: Another travel startup that debuted in a SPAC has had its comeuppance.

Travel

Hotel Management

NOVEMBER 26, 2024

Brisbane’s Hotel X is set to host a large-scale wellness activation in partnership with Bells Pure Ice to promote both physical and mental health, with fundraising for a good cause. On Thursday December 5, the hotel’s 15-metre-long rooftop pool will be filled with four tonnes of ice cubes, in what is expected to be the world’s largest hotel ice bath.

General Manager

Skift Blog

NOVEMBER 26, 2024

Skift Take: Inbound travel to India is far behind pre-pandemic numbers. By simplifying payments MakeMyTrip's latest feature looks to make travel easier for foreign tourists visiting the country.

Travel

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Sales

Webrezpro

NOVEMBER 26, 2024

Book yourself a remote retreat at Silvertip Lodge. Located in Williams Lake, British Columbia, this waterfront property is only accessible by aircraft or boat. You can enjoy heli-skiing in winter, swimming in summer, and the spa all year round. Silvertip Lodge has chosen our cloud-based WebRezPro Property Management System to help run their operations.

Operations

Skift Blog

NOVEMBER 26, 2024

Skift Take: Dubai's ever-growing tourism sector makes STRs look like easy money, but operators warn this is far from true.

Tourism

eHotelier

NOVEMBER 26, 2024

The megatrend of longevity tourism may only be accessible for ultraluxury at the moment, but like all adoption curves, it will inevitably slink its way down the star ratings, offering huge revenue opportunities for forward-thinking hotel brands.

Tourism

Skift Blog

NOVEMBER 26, 2024

Skift Take: Google's test of bare bones travel search results in Europe says to critics, take this nothing-burger if you want to level the playing field.

Travel

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

Sales

Guest Centric

NOVEMBER 26, 2024

Reading Time: 6 minutes For GuestCentric’s Latest in Travel podcast series in 2024, I had the privilege to engage with various experts across the travel, hospitality, and tech sectors, uncovering critical insights for the industry’s future. Drawing from their deep operational experience and technology expertise, these professionals highlighted opportunities for advancements that can elevate service quality, boost efficiency, and.

Hotels

Hotel News Resource

NOVEMBER 26, 2024

The distinction between 'everyday AI' and 'game&changing AI' is crucial in understanding AI's current state and future trajectory in corporate travel.

Travel

Hotel Designs

NOVEMBER 26, 2024

Hotel Designs Canopy by Hilton opens in Japan Canopy by Hilton opens in Japan Hilton has announced the opening of Canopy by Hilton Osaka Umeda, marking the brand’s first Canopy in Asia Pacific outside of China… Located within one of Japan’s most exciting urban centres, Canopy Osaka Umeda offers a thoughtfully curated, boutique stay, drawing inspiration from the vibrant energy and cultural heritage of Osaka. “As Osaka prepares to welcome the world to 2025 Expo, we are proud to debut o

Intent

Hotel News Resource

NOVEMBER 26, 2024

Greenwashing is a deceptive practice where companies exaggerate or make false claims about their environmental or sustainability credentials, potentially misleading consumers and investors.

Consumer

Advertiser: ZoomInfo

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

Pipeline