Mon.Feb 17, 2025

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Why Every Hotelier Should Join a Hospitality Association

Hotelogix

Did you know that 9 out of 10 hoteliers are successful because of their active involvement in hospitality associations? You can't say you didn't see this one coming, but for hospitality professionals, this is more than just a membership. They open the many gates for unmatched networking, resource capabilities ahead of trends, and a voice through an ever-changing industry.

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The Devil Is in the Details: How GMs Create Unforgettable Experiences

Demand Calendar

In this post, I will explore three essential pillars that define a great general manager: Building a Guest-First Culture Empowering Teams with Guest-Centric Processes Focusing on the Small Details That Shape the Guest Experience By examining these aspectsand incorporating insights from hotel business intelligencewe'll uncover how authentic hotel leadership goes beyond operational efficiency.

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Hotel Distribution in 2025: The Best Channels to Use

Hotelogix

Introduction: The Hidden Revenue Killer for Hotels Did you know that hotels utilizing a mix of OTAs, metasearch engines, and direct booking strategies experience significantly higher revenue growth than those relying on a single channel? According to a study by Hospitality Insights, hotels that adopt a multi-channel distribution strategy can see an increase in direct bookings by 20-30%, improving their overall revenue performance.

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Up to 25% more bookings: How Ariv Apartments maximises efficiency with SiteMinder

SiteMinder

The modern, community-oriented, Ariv Apartments in Zug, Cham, offer an option for expats and business travellers looking for flexible stays ranging from one night to three months. Ariv features 27 apartments between 22 and 95 square meters, providing a unique combination of privacy and communal areas, including a fully equipped shared kitchen, a gym, conference rooms and a rooftop terrace.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Roundtable: capturing local authenticity on global projects — not painting but weaving

Hotel Designs

Hotel Designs Roundtable: capturing local authenticity on global projects not painting but weaving Roundtable: capturing local authenticity on global projects not painting but weaving During a recent conversation, hosted by Hotel Designs Editor Sophie Harper, in partnership with Atlas Concorde, global design and supply experts discussed their practices for capturing local authenticity on international projects.

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CoStar: Labor Costs and Inflation Impact U.S. Hotel Industry

Lodging

ARLINGTON, VirginiaU.S. hotel industry profits grew in 2024, but increased labor costs and inflation limited growth, according to P&L data from CoStar. U.S. Hotel Industry 2024 Per-Available Room Metrics Percentage change from 2023 GOPPAR: $73.60 (up 3.2 percent) TRevPAR: $209.67 (up 7.2 percent) EBITDA PAR: $51.88 (up 2.5 percent) LPAR (Labor Costs): $72.44 (up 11.2 percent) Growth in total operating expenses, especially labor, has had the biggest impact on profits, said Raquel Ortiz, senio

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Affordable Marketing Tools Every Business Should Know About in 2025

Social Hospitality

Marketing doesnt have to break the bank.With the right tools and strategies, small and medium-sized businesses can build strong brand awareness without blowing their budget. Whether youre just starting out or looking to refine your approach, 2025 is full of opportunities to leverage cost-effective marketing tools that drive real results. From digital platforms to traditional methods, lets explore the best budget-friendly marketing tools and how to use them effectively. 1.

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Franchisor collaboration or franchisor liability?

Hotel Business

By Josh Schneiderman and Michelle Emeterio Hotels are, for obvious reasons, afflicted more than most businesses by the involuntary sex trade, which is a form of human trafficking. Hotel operators and franchisors alike condemn the problem, yet it persists despite their efforts to combat it. The industry has not settled on a uniform approach to this societal malady, let alone how to avoid opening themselves up to liability.

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Miniview: Casa Brera, a Luxury Collection Hotel, curated by Patricia Urquiola

Hotel Designs

Hotel Designs Miniview: Casa Brera, a Luxury Collection Hotel, curated by Patricia Urquiola Miniview: Casa Brera, a Luxury Collection Hotel, curated by Patricia Urquiola Marriott International has announced that Casa Brera, following its recent opening in the heart of Milan, has joined the prestigious The Luxury Collection brand… Designed by architect and designer Patricia Urquiola, Casa Brera is the result of a careful restoration of the historic Rationalists building by architect Pietro

Dining 59
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Reduce Hospitality Turnover: Employee Retention is Key for Top Talent Success!

Hotelogix

Did you know that the hospitality industry is facing an alarmingly high employee turnover rate? In 2021, the leisure and hospitality sector in the USA experienced a turnover rate of 84.9% , significantly higher than the national average of 47.2%. ( Hospitality Net ) This constant churn not only disrupts operations but also incurs substantial costs. Replacing an employee can cost between 50% to 200% of their annual salary.

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Positive Impact: Liam Brown on His Goals as AHLA Vice Chair

Lodging

LODGING recently spoke with new AHLA Vice Chair and Marriott Internationals Group President, U.S. and Canada, Liam Brown, who shared his history with the association, leadership best practices, partnership with AHLA Chair Mitch Patel, and industry outlook. What initially attracted you to the hospitality industry? It all started one summer in college when I was offered a job at an upscale, high-end restaurant.

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Case study: Ligne Roset at Pierre Gagnaire’s GAYA restaurant

Hotel Designs

Hotel Designs Case study: Ligne Roset at Pierre Gagnaires GAYA restaurant Case study: Ligne Roset at Pierre Gagnaires GAYA restaurant Ligne Roset Contract played a key role in the elegant fit-out of GAYA, Pierre Gagnaires renowned restaurant in Chtelaillon-Plage… Known for its dedication to high-end craftsmanship and contemporary design, Ligne Roset Contract contributed custom Valmy armchairs, designed by Ramy Fischler, to enhance the restaurants sophisticated ambiance.

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Hotel Spero Joins IHG’s Vignette Collection

Lodging

ATLANTA, GeorgiaIHG Hotels & Resorts welcomed Hotel Spero to the Vignette Collection. Near San Franciscos Union Square and the Theater District, this latest addition to IHGs luxury and lifestyle portfolio, owned by an affiliate of Fairwood Capital and operated by Aperture Hotels, marks the brands first hotel to open on the West Coast. Originally built in 1924, Hotel Spero has 236 guestrooms and 23 suites.

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Bali’s Illegal Villas Are Thriving — And Online Platforms Aren’t Helping

Skift Blog

Skift Take: Bali's tourism industry already has its fair share of challenges, so the last thing it needs is another issue that could hurt its reputation and future.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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MGM Resorts International Reports Q4 and Full-Year 2024 Financial Results

Lodging

LAS VEGAS, NevadaMGM Resorts International reported financial results for the quarter and year ended Dec. 31, 2024. Highlights include: “MGM Resorts is proud to report the best full-year consolidated net revenues in the history of the company, driven by record performance from MGM China,” said Bill Hornbuckle, CEO and president, MGM Resorts International. “We’re also encouraged by the strong demand we’re seeing in the business so far in 2025, which positions us well

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Southwest Airlines to Lay Off 15% of Workforce in Cost-Cutting Push

Skift Blog

Skift Take: The layoffs are the first in Southwests 53-year-old history as the carrier faces pressure to boost its bottom line following a bitter battle with activist investor Elliott Investment Management.

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Two Anaheim Hotels Name Lodging Dynamics as Manager

Lodging

PROVO, UtahLodging Dynamics Hospitality Group has been appointed to manage the Residence Inn at Anaheim Resort/Convention Center and SpringHill Suites Anaheim Resort/Convention Center. These properties represent the 11th and 12th California properties managed by Lodging Dynamics. The Marriott-flagged properties offer a combined 468 keys within walking distance of both the Anaheim Convention Center and Disneyland Resort.

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Singapore Airlines Reports ‘Robust’ Passenger Demand — Will the Momentum Continue?

Skift Blog

Skift Take: With a network relying on global transit traffic through its Changi Airport hub, operating results at Singapore Airlines are a bellwether for the health of the wider industry.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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6 social media trends hoteliers must leverage in 2025

eHotelier

The digital landscape is evolving rapidly, and hoteliers who stay ahead of these trends will see higher engagement, increased brand awareness, and ultimately, more direct bookings.

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Minor Hotels Reports Best Year Ever — And 'The White Lotus Effect' Hasn’t Even Started

Skift Blog

Skift Take: With a blockbuster 2024 behind it, Minor Hotels is set to ride Thailands booming tourism scene through its starring role in The White Lotus.

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Live! Casino & Hotel Louisiana: A $270+ Million Game&Changer in Shreveport&Bossier Market Celebrates Grand Opening

Hotel News Resource

The Cordish Companies celebrated the grand opening of Live! Casino & Hotel Louisiana, a $270+ million resort destination. The event marks the launch of the first land&side casino in the Shreveport&Bossier market, heralding a transformative moment for gaming and hospitality in the four&state region.

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How the Hotel Segment Is Driving Growth for TBO Tek

Skift Blog

Skift Take: TBO Tek is expanding aggressively post its IPO in a bid to dominate the B2B travel space. In order to stop resources from being overworked, it is experimenting with AI and technology to make operations more efficient.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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A Smarter Approach to Hotel Wi-Fi Network Management for IoT and AI-Based Services

Hospitality Tech

By prioritizing robust assessments, bandwidth optimization, signal coverage and scalability, hoteliers can deliver seamless connectivity for both guests and their IoT/AI-based solutions, while always maintaining a focus on data security.

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U.S. Hotel Profits Rise in 2024 Despite Rising Costs and Inflation

Hotel News Resource

Article - U.S. Hotel Profits Rise in 2024 Despite Rising Costs and Inflation - U.S. hotel industry profits saw growth in 2024, but the increase was constrained by rising labor costs and inflation.

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Ascent Hospitality Partners with Toast

Hospitality Tech

To help support plans for Perkins and Huddle House to enhance operational efficiency, strengthen the guest dining experience, and more, Ascent sought a cloud-based technology that could be easily implemented and managed across brands.

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IHG Hotels & Resorts strengthens presence in Bengaluru with the signing of Holiday Inn Express Bengaluru

eHotelier

IHG Hotels & Resorts, one of the worlds leading hotel companies, has signed a management agreement with Hulkul Hotels LLP to develop Holiday Inn Express Bengaluru Lalbagh Road.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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GRUBBRR Guarantees Results

Hospitality Tech

During any month in which GRUBBRR's solutions do not generate an ROI, the Software-as-a-Service (SaaS) fee for that month will be waived.

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Radisson Collection Hotel, Berlin opens as a new icon in the German capital

eHotelier

Radisson Collection Hotel, Berlinis now open, offering a new landmark in the heart of the vibrant Mitte district.

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Designing the Future: September Banks' Data-Driven Approach Earns Rising Star Award

Hospitality Tech

With a strategic mindset that blends technology, design, and guest engagement, Banks proves that the future of hospitality is about how the guests stay is designed, optimized, and personalized through the power of data.

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Alexander Henskens appointed Hotel Manager at JW Marriott Grosvenor House London

eHotelier

JW Marriott Grosvenor House Londonis delighted to announce the appointment of Alexander Henskens as Hotel Manager for the 496-room and first hotel on Park Lane, renowned for its Great Room.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!