Wed.May 07, 2025

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#OverIt: Why hashtags aren’t what they used to be

gcommerce

Weve all seen those social media posts crammed with every hashtag under the sun, desperately trying to get noticed. But do hashtags actually work anymore? Once a staple of social media strategy, hashtags have lost much of their former power. Instagram no longer allows users to follow hashtags, TikToks algorithm prioritizes user behavior over metadata, and most platforms are moving toward AI-driven content discovery rather than hashtag reliance.

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How to Attract Top Hospitality Talent with Effective Job Descriptions

Horizon Hospitality

In the fast-paced and service-driven world of hospitality, attracting the right talent is critical. Whether you manage a luxury hotel, upscale restaurant, or senior living community, having a strong team can elevate guest satisfaction, streamline operations, and build a standout brand. Yet many organizations struggle to hire qualified candidates. One of the most overlooked tools in your recruitment arsenal?

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United and American Pull Delhi Routes Amid Sudden India‑Pakistan Airspace Clash

Skift Blog

Skift Take: With key airports closed and flights canceled, the worry now is how far the disruption could spread and how long it might last.

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Hypnos wins sustainability award for Eden Project mattress collection

Hotel Designs

Hotel Designs Hypnos wins sustainability award for Eden Project mattress collection Hypnos wins sustainability award for Eden Project mattress collection The Eden Project Collection of mattress es by Hypnos Beds ha s been celebrated for its sustainability efforts a t the Brand & Lifestyle Licensing Awards 202 5… Taking place on Thursday 24th April 2025, the Brand & Lifestyle Licensing Awards presented Hypnos Beds with the Sustainability Brand Licensed Product or Range Award, for it

Retail 52
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Marriott Bonvoy Introduces ‘Travel Roulette’ in Celebration of 1 Million U.S. Hotel Rooms

Lodging

BETHESDA, MarylandA recent survey by Marriott Bonvoy reveals that more than two in five (43 percent) Americans will book an unplanned trip less than two months out and/or will opt for a trip to a randomly selected destination this year. To celebrate this spirit of adventure, and in honor of reaching 1 million hotel rooms in the U.S., Marriott Bonvoy, Marriott International, Inc.s portfolio of hotel brands and experiences, is launching Marriott Bonvoy Roulette, a […] The post Marriott Bonvo

Travel 147
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AI Leadership: Pioneering the Future of Hospitality

Are Morch

The hospitality industry is at a crossroads. Traditional models, built on standardization and predictable service, are being challenged by a new breed of traveler who demands personalized experiences and seamless technology integration. In this rapidly evolving landscape, AI Leadership is no longer a futuristic concept; it’s a present-day imperative.

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Next stop: AHICE Fiji Islands Investment in Tourism Summit

Hotel Management

The Asia-Pacific Hotel Industry Conference and Exhibition (AHICE) Fiji Investment in Tourism Summit, hosted by HM Magazine, returns for another stellar event at Sofitel Fiji Resort and Spa in June 2025. Following a successful debut last year, which brought together a bumper crowd of over 330 leading owners, investors, operators, suppliers and advisors, the 2025 event is shaping up to be even better, with an expanded program of events.

Tourism 130
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Marriott International Reports Q1 2025 Results

Lodging

BETHESDA, MarylandMarriott International, Inc. reported first-quarter 2025 results. Highlights include: Anthony Capuano, president and chief executive officer, said, The combination of continued travel demand, the strength of our brands, and our fee-driven business model drove strong financial results in the first quarter. Despite heightened macroeconomic uncertainty, global RevPAR rose over 4 percent, primarily driven by higher ADR, and our development momentum remained positive.

Branding 130
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Shifting Trends and Event Impacts Reshape the Middle East Hotel Landscape

Hotel News Resource

Kelsey Fenerty of STR writes in her analysis on LinkedIn that the Middle East's hotel industry, particularly in the six GCC countries, has significantly evolved over the past decade. This transformation is largely due to supply growth, changing demand drivers, and major events shaping the region's hospitality landscape.

Events 59
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AAHOA launches AAHOA Marketplace

Hotel Business

AAHOA has launched AAHOA Marketplace in collaboration with Avendra International. The exclusive, members-only purchasing platform offers hotel owners a centralized destination for products and services, all at reduced costs, made possible by AAHOA’s collective buying power. With the theme “Your Business, Your Buying Power,” the marketplace is designed to help hoteliers save money, streamline procurement and strengthen their operations in an increasingly competitive and cost-sen

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Marriott Bonvoy Introduces "Travel Roulette"

Hospitality Tech

Inspired by a viral social media trend, travelers can turn planning their next getaway into a game of chance with the opportunity to enter to win prizes, including 1 million Marriott Bonvoy points.

Travel 52
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BLLA’s Boutique Hotel Investment Conference returns to NYC on June 4

Hotel Business

The Boutique Hotel Investment Conference , a gathering dedicated to independent boutique hotel investment, returns to New York City on June 4, at the Florence Gould Hall. Hosted by the Boutique Lifestyle Leaders Association (BLLA) , the event is filled with high-impact conversations, strategic insights and unmatched networking for owners, developers, investors and visionaries in boutique and luxury hospitality.

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Start-up Spotlight: Guestara Simplifies Guest Management for the Modern Hotel Stack

Hospitality Tech

With an open API and modular design, Guestara gives hotel CTOs flexibility to build around their existing tech while adding AI-driven workflows.

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Paul Isaacson named Hospitality America CFO

Hotel Business

Hospitality America has appointed industry veteran Paul Isaacson as CFO. Initially, I was introduced to Paul through a professional connection, and his financial acumen, data-driven decision-making and deep understanding of hotel asset management were distinguishable, said Ben Campbell, president/CEO, Hospitality America. With impressive credentialsincluding a masters degree in finance and a successful track record in technology-enabled financial leadershipPaul is well-positioned to help guide H

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Hotelogix Brings Integrated AI Capabilities to the Forefront of Hospitality

Hospitality Tech

Armed with AI capabilities, Hotelogix helps hotels streamline operations, make informed decisions, and respond faster to changing market conditions.

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How to Choose the Right Hotel Software Integrations

Webrezpro

Software integrations form a critical part of your propertys operations, streamlining tasks, enhancing the guest experience, and driving revenue. Connected to your property management system through high-quality APIs (application programming interfaces), hotel software integrations encompass everything from payment processors and revenue management systems to guest engagement and housekeeping solutions.

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Travel and Leisure Co. acquires beachfront resort in Queensland

Hotel Management

Travel and Leisure Co. is set to acquire Queenslands Castaways Resort and Spa Mission Beach, President and Managing Director, International Operations, Barry Robinson, announced at AHICE Asia Pacific on Thursday May 7. The property, set on a 14-kilometre beach between Cairns and Townsville, will be renamed Club Wyndham Mission Beach and join the Club Wyndham South Pacific portfolio.

Resorts 147
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Remington Hospitality Launches ROH Pilot at The Leo Kent Hotel to Improve Payment Processing and Funds Flow Efficiency

Hospitality Tech

Lean team rapidly improves operations and cross-department collaboration with payments automation and real-time booking data.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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PM Hotel Group promotes Joe Del Guidice, seven others

Hotel Business

Hotel management company PM Hotel Group has made executive promotions across the company and its lifestyle division, Modus by PM Hotel Group, as the company expands into new regions across the U.S. The promotions come on the heels of several milestones for the lifestyle portfolio, with recent openings of Wolfes Moab and evo Hotel Tahoe City, as well as upcoming debuts slated for this year including Hotel Burg in Leesburg, VA, and RESET Joshua Tree in Twentynine Palms, CA, increasing the portfoli

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Hunter Hotel Advisors Facilitates Sale and Financing of Home2 Suites San Antonio North Stone Oak

Lodging

ATLANTA, GeorgiaHunter Hotel Advisors (Hunter) announced the sale and financing of the Home2 Suites by Hilton San Antonio North Stone Oak. A San Diego-based investor purchased the property from an institutional seller for an undisclosed price on April 29, 2025. Hunters Texas officeled by Senior Vice President Kami Burnette and Vice President Mason McDavidfacilitated the transaction, marking their eighth closing in the past year and generating more than $105 million in sales.

Sales 147
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Hotel Equities and Springboard Hospitality Announce Strategic Merger

Hospitality Tech

The newly merged entity will continue to operate as an owner-focused management company.

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Choice Hotels International Concludes Its 69th Annual Convention

Lodging

LAS VEGAS,NevadaChoice Hotels International, Inc. concluded its 69thAnnual Convention. For three days, Choice Hotels showcased how its growth, strategic investments, and innovation-first mindset continue to power the future of franchise ownership by helping to drive revenue, reduce costs, and provide state-of-the-art tools for its hotel owners. During the convention, the company announced the piloting of signature breakfast items for its Comfort and Country Inn & Suites brands.

Hotels 147
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How Much the Trump Campaign Spent on Hotels — and Where Staffers Stayed

Skift Blog

Skift Take: The Trump and Harris campaigns combined spent more than $11 million on lodging.

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Extended Stay America Premier Suites Expands in Virginia With New Charlottesville Location

Lodging

CHARLOTTE, North CarolinaExtended Stay America announced the opening of theExtended Stay America Premier Suites Charlottesville. Developed and managed by KARA Hospitality, the four-story, 92-room property bringsExtended Stay America Premier Suites’ blend of comfort, convenience, and affordability to one of Virginia’s most popular cities. “As the demand for extended stay accommodations continues to grow, we continue to introduce new Extended Stay America Premier Suites to dynam

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From Manual Struggles to Smart Solutions: SiteMinder Powers Success at Sotetsu Grand Fresa Taipei Ximen

SiteMinder

Just a minutes walk from Ximen MRT Station, Sotetsu Grand Fresa Taipei Ximen offers a modern stay enriched with Japanese hospitality, right in the heart of bustling Taipei. Since opening its doors in February 2024, spacious and well-appointed guest rooms as well as proximity to one of the city’s most vibrant areas have rapidly made it win over a devoted following of enthusiasts, with couples being especially smitten with the hotel.

Upsell 52
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Make Alcatraz a Prison Again? The Impact on San Francisco’s Iconic Tour

Skift Blog

Skift Take: Trips to Alcatraz represent big business for San Francisco-based tour operators, so they're paying close attention to President Trump's plan.

Closing 195
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Accor signs landmark multi-hotel deal with Bayview International Hotels & Resorts

eHotelier

Accor, the largest hotel operator in Australia and New Zealand, is set to strengthen its footprint in Australia and New Zealand with the signing of a significant

Resorts 52
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Hotel Equities and Springboard Hospitality Announce Strategic Merger

Lodging

ATLANTA, Georgia & HONOLULU, HawaiiHotel EquitiesandSpringboard Hospitalityannounced a strategic merger, creating a scaled and differentiated hotel management company built to deliver value for hotel owners across branded and independent segments. The combined company will operate a broad portfolio of properties across the United States, Canada, the Caribbean, and Latin America, spanning urban, resort, and outdoor destinations.

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Small Luxury Hotels of the World expands portfolio with 25 hotels in the first quarter

eHotelier

Small Luxury Hotels of the World (SLH), renowned for its independently minded portfolio of boutique properties, continues its impressive growth

Hotels 52
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White Lodging promotes Chris Anderson to EVP/COO

Hotel Business

White Lodging has promoted Chris Anderson to EVP/COO, where he will lead the revenue and operational strategies across the companys hotel and restaurant portfolio, including sales, marketing, food and beverage, guest satisfaction, and curated programming. He previously served as EVP/chief commercial officer. Joe Pagone In addition, Joe Pagone , who was regional VP, has been promoted to SVP, operations, where he will drive consistent and high-performing property-level execution for the entire por

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!