Tue.Nov 12, 2024

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Best Practices to Reduce Hotel Chargeback Disputes

Lodging

With both fraudsters and guests engaging in bad behavior, chargebacks are becoming all too common for hotels—to the point where many merchants have given up the fight in combatting them. But now more than ever, hoteliers have the tools to protect and earn back revenue, and it starts with proactive preparation. Missteps can affect a merchant’s bottom line, but easy changes can have a significant impact.

Revenue 299
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Apple AirTag Owners Can Soon Share Location Info Directly with Airlines

Skift Blog

Skift Take: United Airlines, Delta Air Lines, and IAG have all been working with Apple on how to incorporate the tech into their baggage tracking strategies.

Travel 302
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American Airlines on Path Toward Recovery After Failed Direct Bookings Strategy, CEO Says

Skift Blog

Skift Take: American Airlines is going to continue rethinking how its distribution strategy looks in the future.

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The Problem With Travel Brand Marketing – And How To Fix It

Skift Blog

Skift Take: An obsession with prestige can obscure the declining value of traditional media. Travel brands need to re-evaluate their comms and marketing strategies.

Branding 279
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Spirit Airlines in Advanced Talks Over a Bankruptcy Filing, WSJ Says

Skift Blog

Skift Take: The Journal reported that Spirit is looking to bankruptcy after talks with Frontier about reviving a merger broke down.

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Southwest’s Game of Catch-Up: What’s Next After Elliott Settlement?

Skift Blog

Skift Take: Southwest had a rough going over the past few months, but CEO Bob Jordan says he has a plan. The Southwest experience may not look too different from other airlines.