Mon.Apr 21, 2025

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Rates drop in key New Zealand’s two largest cities

Hotel Management

Hotels in Queenstown, Christchurch and Rotorua have enjoyed a strong start to the year with increased room rates, driven by an uptick in international visitors, while New Zealands main centres of Auckland and Wellington saw a decline. According to Colliers Hotels New Zealand Hotel Market Snapshot for Q1, based on information from Hotel Data New Zealand, revenue per available room (RevPAR) was up 6.5% to NZ$239 in Queenstown for the year ending 31 March.

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Simplifying Operations, Wawowow Tomohon Finds Its Rhythm with Little Hotelier

Little Hotelier

Located in Tomohon, North Sulawesi, Wawowow is more than just a place to stay, its a space for soul healing. Nestled amid lush vegetable gardens and surrounded by majestic mountain views, including Mount Tampusu, Wawowow offers a calming and grounding atmosphere. The surrounding area offers a variety of tourist attractions, from the color-shifting waters of Lake Linow to natural waterfalls, hot springs, and serene rice fields.

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ROH raises $9M in new funding

Hotel Business

ROH , the hospitality industrys first payments management platform, has completed a $9.2 million financing round, led by Highgate Technology Ventures (HTV) and Acrew Capital. The investment will fuel ROHs platform expansion and enhance its ability to process the continuous flow of data from contracts, invoices, payments, folios and beyond. As part of the transaction, Raja Goel and Kurien Jacob of HTV and John Gardner of Acrew Capital are joining ROHs board of directors.

Revenue 52
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IHG signs 87-key Darwin hotel with JH Group

Hotel Management

IHG is set to introduce its fastest growing premium brand, Voco, to the Northern Territory for the first time under a partnership with JH Group. The 87-key Voco Darwin Suites, which is set to open late this year, will see the conversion of a commercial office building at 87 Mitchell Street in the heart of Darwins Central Business District. The upscale property, located close to Darwin Entertainment Centre, will feature an all-day dining restaurant, meeting space, fitness centre and outdoor pool,

Hotels 162
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Real-Time Data Can Serve as a Differentiator for Hotel Brands 

Lodging

Hotels are getting smarter every day. With new technology like artificial intelligence (AI), cloud software, and smart gadgets, hotels can now offer benefits like contactless check-ins and personalized guest experiences. These tools are meant to make guests happier and hotel operations smoother. But heres the catch: All these developments are coming faster than hotels can figure out how to use them.

Branding 147
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Kitchenless wins AAHOA Annual Tech Pitch Competition

Hotel Business

Kitchenless took home the top prize in the AAHOA 2025 Tech Pitch Competition, co-powered by HFTP (Hospitality Financial and Technology Professionals) , held at AAHOACON25. The company was recognized for its food platform, which uses proprietary steam technology to cook ready-to-serve chef-curated Kitchenless dishes. The system operates through QR code intelligence, offering an efficient way to access meals without relying on traditional kitchen infrastructure and its equipment.

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Key appointments: Hotel X, Courtyard by Marriott, Rydges

Hotel Management

Hotel X names new General Manager Daniel Gerritse has been appointed as the new General Manager of Hotel X, Fortitude Valley. Gerritse brings over 15 years of luxury hospitality experience to the role, including in sales, marketing, and operational leadership across major Australian hotel brands. Most recently serving as Director of Sales and Marketing at InterContinental Sanctuary Cove Resort, Gerritse also held senior roles with W Brisbane, where he was part of the pre-opening leadership team,

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Sun and Sophistication

Lodging

Based in Miami, Florida, Lang & Schwander is a boutique hotel interior design firm that specializes in FF&E (furniture, fixtures, and equipment). In conducting the recent renovation of the Hyatt Centric South Beach, Lang & Schwander had to accommodate many elements of the existing interior and achieve the new look primarily with FF&E, much of which the firm itself manufactured.

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JW Marriott announces its Portuguese debut at Palmares Resort

Hotel Designs

Hotel Designs JW Marriott announces its Portuguese debut at Palmares Resort JW Marriott announces its Portuguese debut at Palmares Resort JW Marriott’s first Portuguese property at Palmares Ocean Living & Golf, will be home to a five-star hotel with 172 rooms harmoniously nestled between the Michelin-starred Al-Sud restaurant, a Robert Trent Jones Jr. signature golf course and the Atlantic’s endless horizon… Slated to open in 2028, this transformative addition to the celebr

Resorts 72
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Hard Rock makes its debut in Canada

Hotel Business

The Hard Rock Hotel London, Ontario, the brand’s first property in Canada, has opened in London’s Old East Village, about a mile from the Western Fair District and three miles from downtown. The opening of the 164-room luxury destination was celebrated with owners, local leaders and VIP guests, including John Rees, SVP, hotels, Hard Rock International. “I was so pleased to join the local team to celebrate the first-ever Canadian Hard Rock Hotel, where music, entertainment and h

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Remington Hospitality to Manage Sofitel Chicago Magnificent Mile

Lodging

DALLAS, TexasRemington Hospitality announced its new role managing the Sofitel Chicago Magnificent Mile. Beginning in May 2025, the 415-room property will transition from brand management to a franchise model under the existing master hotel management agreement with Braemar Hotels & Resorts. We are thrilled to welcome Sofitel Chicago Magnificent Mile to the Remington family, said Jason Reader, chief operating officer of Remington Hospitality.

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Hyatt appoints Kristin Oliver chief HR officer

Hotel Business

After seven years with Hyatt Hotels Corporation , Malaika Myers will retire as chief HR officer at the end of May. Kristin Oliver will succeed her in the role, effective May 12. Oliver joins Hyatt with a background spanning multiple C-suite roles across various functions at HanesBrands, Walgreens, Chico’s and Walmart. With 15 years of HR leadership experience at major consumer brands, she will be responsible for setting and implementing Hyatt’s global HR strategy for future growth.

Hiring 59
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Kitchenless Wins Annual Tech Pitch Competition at 2025 AAHOA Convention & Trade Show

Lodging

NEW ORLEANS, LouisianaKitchenless won the top prize in the AAHOA (Asian AmericanHotel Owners Association) 2025 Tech Pitch Competition, co-powered by HFTP (Hospitality Financial and Technology Professionals), held atAAHOACON25. The company was recognized for its food platform, which uses proprietary steam technology to cook ready-to-serve chef-curated Kitchenless dishes.

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sofa.com brings Malibu to you

Hotel Designs

Hotel Designs sofa.com brings Malibu to you sofa.com brings Malibu to you Discover sofa.com’s timeless seating solutions designed to elevate hospitality spaces with comfort, elegance, and thoughtful craftsmanship… In the ever-evolving landscape of hospitality interiors, comfort and visual appeal must go hand in hand. At the intersection of elegant design and enduring craftsmanship, sofa.com introduces two standout pieces – the Malibu Sofa and Anders Chairs – perfectly poi

Dining 66
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Jill Burgess joins Dreamscape Hospitality

Hotel Business

Dreamscape Hospitality has appointed Jill Burgess as director, hotel accounting. With more than 25 years of experience in hospitality finance, Burgess brings expertise in accounting, budgeting, forecasting and financial analysis to the organization. In her new role, Burgess will oversee the hotel accounting teams across Dreamscapes growing portfolio, ensuring the accurate and timely reporting of financial results.

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Cobblestone Hotels Celebrates Grand Opening of Cobblestone Inn & Suites in Boise City

Lodging

NEENAH, WisconsinCobblestone Hotels celebrated the grand opening and official ribbon-cutting ceremony for their new hotel in Boise City, Oklahoma. A crowd gathered in the lobby of the new hotel to formally celebrate the addition of the hotel to the community of Boise City. In attendance were representatives from Cobblestone Hotels LLC, the Cimarron County Chamber of Commerce, and the City of Boise City, as well as members of the investment group BCOK Lodging LLC and […] The post Cobbleston

Hotels 130
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Spotlight Series: Red Roof

Hotel Business

Red Roof is in the spotlight in this new video series brought to you by Hotel Business. President Zack Gharib offers insights into the company’s partnerships, new prototypes, culture, strategic initiatives and more. The post Spotlight Series: Red Roof appeared first on hotelbusiness.com.

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Seaside Beach Resort

Webrezpro

Treat yourself to a stay at Seaside Beach Resort. Located in St. Andrews, New Brunswick, their twenty guest units and four cabins are only a stones throw from the ocean. You can laze by the beach or walk downtown to sample the chocolatiers and sandwich shops. Seaside Beach Resort has chosen our cloud-based WebRezPro Property […] The post Seaside Beach Resort appeared first on WebRezPro.

Resorts 85
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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McNeill names Katelyn Wiersma regional director, sales

Hotel Business

Germantown, TN-based McNeill Hotel Company has named Katelyn Wiersma regional director, sales. In this role, Wiersma reports directly to Marci Jacobs, VP, sales and revenue generation, and works with property-level sales and operational leaders within her portfolio of responsibility. She supports her hotels in developing and converting revenue opportunities in the group, negotiated and event segments.

Sales 52
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Dreamscape Hospitality Grows Portfolio to 22 Hotels in First Year

Lodging

DALLAS, TexasDreamscape Hospitality, a Dallas-based hospitality management company, marked its one-year anniversary. In twelve months, the company has expanded its footprint across the U.S. and established itself as a hospitality management firm for a variety of hotel owners and partners. Dreamscape Hospitality currently has 22 properties under its purview.

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How to Align Your SEO Strategy with Your Business Goals

Social Hospitality

In todays digital world, businesses need more than just a website; they require a strategic approach to ensure their online presence stands out. A well-crafted SEO plan serves as the foundation for achieving business objectives, from improving brand visibility to attracting the right audience. An effective SEO strategy aligned with your overarching business objectives can be a game-changer in the competitive digital landscape.

Business 130
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United Gets Green Light from U.S. DOT for New Asia Routes

Skift Blog

Skift Take: United already claims to be the world's leading carrier across the Pacific these additions, plus others already in motion, will strengthen its bragging rights over U.S. rivals.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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When vision meets reality: Navigating feasibility in restaurant development

eHotelier

We recently participated in a bid for a restaurant space in one of Paris heritage train stations.

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Airbnb Makes Total-Price Display Standard on Listings Worldwide

Skift Blog

Skift Take: While Airbnb is doing the right thing by showing the total price before taxes worldwide, many property managers still gouge guests with "gotcha" fees, making comparing prices from listing to listing a complex adventure.

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Marriott Hotels debuts in Udaipur at Udaipur Marriott Hotel

eHotelier

Today, Marriott Hotels, the namesake brand of Marriott Bonvoys extraordinary portfolio of over 30 hotel brands, announced the opening ofUdaipur Marriott Hotel

Hotels 87
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The Sustainability Challenge for India's Hotel Industry

Skift Blog

Skift Take: Tourism boom comes with its baggage. For hotels, real luxury now means doing it sustainably.

Tourism 249
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Decoding the Relationship Between Hotel Rates and Guest Reviews

Demand Calendar

This brings us to a fundamental question that keeps revenue managers and general managers awake at night: Does charging more inevitably lead to harsher guest reviews? Is there a 'tipping point' a rate threshold beyond which guest satisfaction predictably dips, and positive reviews become harder to earn? Where, exactly, is that line between premium pricing and perceived poor value?

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Hard Rock Hotel Makes Canadian Debut in London, Ontario

Hotel News Resource

Article - Hard Rock Hotel Makes Canadian Debut in London, Ontario - The Hotel is located at 100 Kellogg Lane, part of Canada's largest indoor entertainment complex.

Hotels 72
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Independent Hardee’s Franchisee Association Can Now Offer DailyPay

Hospitality Tech

IHFA Members now have the sbility to offer DailyPays Financial Wellness Platform to improve frontline workers financial wellbeing.

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US Inbound Travel Drops Amid Economic Uncertainty; Full Recovery Expected in 2029

Hotel News Resource

According to economists, the travel industry's hopes of a swift recovery to pre&pandemic levels of travel bookings have been dampened. The 12% drop in US inbound international travel and the potential looming recession drive Americans to adjust their travel plans towards domestic locations.

Travel 59
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!