Wed.Nov 13, 2024

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The 2024-2025 Hotel Hiring Playbook: Insights and Strategies from Adam Robinson, CEO of Hireology

Hotel Operations

In a recent conversation on the Hospitality Daily Podcast , Adam Robinson , CEO of Hireology , shared powerful insights from two recent studies: the Hireology 2024 Hospitality Applicant Survey and the Hireology-AHLA Food & Beverage Hiring Report. These reports reveal essential strategies for hotel operators to navigate hiring challenges and turn recruitment into a competitive advantage.

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36 hospitality podcasts to listen to in 2025

Cloudbeds

The podcast space is booming, and hospitality is no exception. Podcasts provide an invaluable opportunity for hoteliers to relate and learn from industry professionals who’ve walked in their shoes before. No matter what role or interest you have in hospitality, there’s a podcast for you. From conversations with general managers to PR professionals and restauranteurs – we’ve compiled a list of the top hospitality podcasts today to help hoteliers boost their industry knowledge and take away practi

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How Hotels Are Embracing Technology and Digital Transformation

Horizon Hospitality

As technology rapidly evolves, so too do the expectations of the modern traveler. From smart guest rooms to mobile apps, here’s how hotels are adopting digital tools to enhance service and stay ahead of the curve. Leveraging Smart Technology to Enhance the Guest Experience Technology improves the guest experience by giving travelers more options and more control over their stay.

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Cendyn and Amadeus Report U.S. Group Business Shows Highest Overall Index Rating in Four Quarters

Amadeus Hospitality

The 3Q 2024 Hospitality Group and Business Performance Index indicates meetings continue to provide growth opportunities for hotels of all sizes AUSTIN, Texas— Nov. 13, 2024 — Cendyn’s Sales Intelligence platform, previously known as Knowland, and Amadeus , a leading travel intelligence and technology provider for the travel industry, today present the metrics from the companies’ Hospitality Group and Business Performance Index (the “ Index ”).

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Beyond Dance Crazes: How Hotels Can Rock TikTok Marketing

Are Morch

(Original article: [Hotel Marketing: TikTok Isn’t Just for Dance Challenges]([link] The original article by my friends at Smart Pineapple makes a great point: TikTok isn’t just for teens and viral dances. It’s a powerful marketing tool for hotels, offering a unique opportunity to connect with a massive and engaged audience. But let’s dive deeper and […] The post Beyond Dance Crazes: How Hotels Can Rock TikTok Marketing appeared first on Are Morch, Digital Transforma

Market 130
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Arlo Hotels names Jimmy Suh president

Hotel Business

Lifestyle hotel brand Arlo Hotels has appointed Jimmy Suh as company president. Suh steps into this position with more than 20 years of leadership experience in the hospitality industry. He has held executive roles at lifestyle hotel brands, including Kimpton, Loews and The Standard hotels, where he envisioned and formed brand marketing, revenue and guest experience strategies.

More Trending

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Exclusive: La Vie embarks on new chapter of timeless luxury at Hobart’s Islington Hotel

Hotel Management

Hobart’s heritage-listed Islington Hotel is ushering in a new chapter in its 177-year history following an extensive refurbishment project. Close to $1 million has been spent by owner-operator La Vie Hotels and Resorts in refreshing the 11-room boutique property – an award-winning member of the Small Luxury Hotels of the World collection. Islington Hotel Restaurant With its storied history as both a private home to well-known figures – including former Premier of Tasmania, James Milne, in 1868 –

Dining 147
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U.S. Hotel F&B Revenue Resurgence: The South Leads, Corporate Groups Drive Growth

HotStats

In 2024, U.S. hotels are seeing notable trends across their food and beverage (F&B) departments, driven by regional variations, corporate group demand, and strategic responses to inflation. Despite some uneven performance, particularly across regions, a clear recovery is taking shape, with the Southern United States emerging as a stronghold for revenue flow-through and profitability.

Revenue 96
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COMO Hotels and Resorts takes to the high seas

Hotel Designs

Hotel Designs COMO Hotels and Resorts takes to the high seas COMO Hotels and Resorts takes to the high seas COMO Hotels and Resorts has announced its plans to expand into cruising, launching its new and extraordinary ‘COMO Journey: Into the Arctic’ – an exclusive 11-day expedition that offers the opportunity to explore the pristine wilderness of the remote northern Svalbard Archipelago… COMO Hotels and Resorts has launched its new and extraordinary ’COMO Journey: Into the Arctic’ –

Resorts 52
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Viceroy unveils comprehensive brand relaunch

Hotel Business

Viceroy Hotels and Residences has unveiled the first phase of a transformative global brand relaunch. This relaunch aims to position Viceroy as a leading authority in travel, one that champions design, intuitive service and storytelling, all grounded in a commitment to delivering exceptional guest experiences, according to the company. “Today’s luxury travelers seek more than just opulent accommodations; they seek authenticity and cultural immersion, with every journey forming an integral part o

Branding 111
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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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AHLA: Hotels Remain Top Lodging Choice for Leisure and Business Travelers

Lodging

WASHINGTON—Fifty-two percent of U.S. travelers are planning overnight trips for leisure in the next four months, and hotels remain the top lodging choice for both leisure (45 percent) and business travelers (59 percent), according to a new survey commissioned by the American Hotel & Lodging Association (AHLA) and conducted by Morning Consult. Sixty-six percent of U.S. travelers are more likely (25 percent ) or equally as likely (41 percent ) to stay in a hotel […] The post AHLA: Hotels

Business 264
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AWH Partners acquires dual-branded property in Colorado

Hotel Business

AWH Partners has acquired the 212-key, dual-branded Fairfield Inn & Suites Boulder Broomfield/Interlocken and Residence Inn Boulder Broomfield/Interlocken in Broomfield, CO, for $137,000 per key. The hotel will now be managed by AWH Partners-subsidiary Spire Hospitality. Located between Denver and Boulder, Broomfield is one of Colorado’s fastest-growing communities, largely a result of growth from the aerospace, energy, life sciences and technology industries, the company said. “

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Viceroy Shares First Phase of Global Brand Relaunch

Lodging

NEW YORK—Viceroy announced the first phase of a transformative global brand relaunch, which aims to position the company as an authority in travel committed to delivering guest experiences. In the coming months, Viceroy will have innovations across food, beverage, and wellness offerings. The core of Viceroy’s brand evolution is a focus on storytelling.

Branding 162
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SiteMinder: Americans are most likely to book direct

Hotel Business

According to SiteMinder ’s Changing Traveler Report 2025 , 37% of Americans plan to book their 2025 stays directly, either via a hotel’s website (23.5%) or by contacting the property by phone or email (13%). This figure significantly exceeds the global average of 27%, and rises to 57% among those over the age of 60. The report is based on a survey of more than 12,000 respondents across 14 major tourism markets and found that Americans are the leaders among direct-bookers, outpacing those from Au

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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5 Takeaways From the Skift Aviation Forum

Skift Blog

Skift Take: This week’s Skift Aviation Forum was full of intriguing discussions about the current state of the global airline industry and where it’s headed.

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Arlo Hotels Appoints Jimmy Suh as President

Lodging

NEW YORK, New York—Arlo Hotels announced the appointment of Jimmy Suh as the company president, effective immediately. Suh steps into this position with over 20 years of leadership experience in the hospitality industry. His career has been marked by executive roles at lifestyle hotel brands, including Kimpton, Loews, and The Standard hotels, where he formed brand marketing, revenue, and guest experience strategies.

Branding 147
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Viceroy Bets on Experiences in Overhaul of Luxury Hotel Brand

Skift Blog

Skift Take: Viceroy, a collection of hotels and resorts, has rebranded. It now promises to curate luxury experiences that will be consistently top-tier and locally immersive, from Portuguese beekeeping to glassblowing in Los Cabos.

Branding 274
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Hotel Investor Apps Enters Partnership With Tascoli

Lodging

Hotel Investor Apps (HIA) announced it entered a strategic partnership with Tascoli. Together, they will bring HIA’s advanced ERP solution to hotel owners and managers in the U.K. market. Through this partnership, HIA and Tascoli aim to give hotel ownership and management companies across the United Kingdom an ERP solution designed to address the challenges and requirements of hospitality financial management.

Hotels 147
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Oberoi Parent to Open 9 International Properties by 2029

Skift Blog

Skift Take: Oberoi’s expansion plans don't seem random as it targets booming tourism hubs like Saudi Arabia and Egypt that attract luxury travelers.

Tourism 273
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Fairfield Inn and Suites Bay City Texas Joins Dimension Hospitality’s Managed Portfolio

Lodging

FORT LAUDERDALE, Florida—The 79-room Fairfield Inn and Suites Bay City Texas has joined Dimension Hospitality‘s portfolio of managed hotels. The hotel has a heated outdoor pool, complimentary breakfast and WiFi, and a lobby space for gathering with friends and associates. “The hotel’s owner is a new Marriott franchise, who wanted a company with expertise managing Marriott branded hotels, and Fairfield Inn and Suites in particular,” said Joe Viglietta, chief operating officer, Dimension Hos

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Sphere Entertainment Pushes Multiple Venues ‘At The Same Time’ Despite Losses

Skift Blog

Skift Take: James Dolan's Sphere business continues to grow, but as it does, the costs are becoming stratospheric.

Business 261
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Sustainability in the hospitality industry: going the extra mile

eHotelier

When sustainability becomes embedded in the culture of an organization, extraordinary behaviors follow.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Yatra Focuses on Corporate Travel as Consumer Business Faces Competition

Skift Blog

Skift Take: As Yatra looks at ways to workaround competition in its consumer business, the company is continuing to scale its corporate travel segment to drive profitability.

Consumer 261
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Hotel Technology Forum 2024 Preview: Winning the Customer

Hospitality Tech

As the hospitality industry meets soaring demand, the key to success lies in winning over customers at every step of their journey—from smooth bookings and seamless on-property experiences to building lifetime loyalty.

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Patricia Costa appointed Sales & Marketing Director Cluster at Fairmont Rio de Janeiro Copacabana

eHotelier

With an extensive background in luxury hospitality, both in Brazil and internationally, Patricia Costa returns to the Accor Group as the newly appointed Sales and Marketing Director for the Luxe RJ Cluster.

Sales 101
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The Hotel General Manager Today

Demand Calendar

Modern GMs shoulder a multifaceted responsibility that extends beyond traditional management. Owners and hotel management companies expect GMs to excel in three critical areas: Excellent Communication and Leadership Skills : As the hotel's ambassador, the GM must inspire and motivate a diverse team of employees to deliver exceptional service. Effective communication and strong leadership are essential in fostering a positive work environment, retaining top talent, and ensuring guests receive the

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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SLS Playa Mujeres now open in Cancun, Mexico

eHotelier

Making its grand entrance on the palm-fringed, sugar-soft sands of Costa Mujeres, SLS’s first ever all-inclusive wonderland is bringing something fresh and fabulous to the Yucatán Peninsula with its enviable blend of extravagant style, culinary artistry and electric entertainment.

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Cendyn and Amadeus Report U.S. Group Business Shows Highest Overall Index Rating in Four Quarters

Hotel News Resource

Article - Cendyn and Amadeus Report U.S.

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LE: Nearly half of Europe’s Q3 pipeline is under construction

Hotel Business

According to the Q3 2024 Europe Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE), analysts report that the region’s total pipeline stands at 1,645 projects/244,548 rooms. Claiming 45% of the projects and 47% of the rooms in the total pipeline in Europe at Q3, projects currently under construction stand at 738 projects/114,391 rooms.

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U.S. Hotel F&B Revenue Resurgence: The South Leads, Corporate Groups Drive Growth

Hotel News Resource

In 2024, U.S. hotels are seeing notable trends across their food and beverage (F&B) departments, driven by regional variations, corporate group demand, and strategic responses to inflation.

Revenue 74
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!