Tue.Mar 11, 2025

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‘The White Lotus effect’ drives 41% lift in direct bookings at Anantara filming locations in Thailand

Hotel Management

Minor Hotels is enjoying a surge in web traffic and bookings at three of its Anantara properties in Thailand following their global prominence on Season 3 of hit HBO series, The White Lotus. Anantara Lawana Koh Samui Resort, Anantara Bophut Koh Samui Resort and Anantara Mai Khao Phuket were the principal filming locations for the third season of the popular comedy-drama, which premiered on February 16, alongside Four Seasons Resort Koh Samui, which is also owned by Minor Hotels.

Resorts 130
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Why a Delegate-Centric Strategy Is the Future of M&E Revenue

Demand Calendar

The real driver of profit is the number of delegates and attendees who spend on event space, food and beverage, guest rooms, and ancillary services. By shifting the focus from purely "renting out meeting rooms" to attracting the maximum number of delegates and maximizing the spend per delegate , hotels gain a deeper understanding of their true revenue-generating potential.

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IHG opens first branded net zero carbon hotel

Hotel Business

IHG Hotels & Resorts has opened voco Zeal Exeter Science Park in the U.K.the companys first branded net zero carbon hotelin partnership with Zeal Hotels and Valor Hospitality. It has been designed to operate entirely on renewable and solar energy. With a growing number of travelers seeking responsible travel options, we are delighted to open voco Zeal Exeter Science Park, said Joanna Kurowska, VP, managing director U.K. & Ireland, IHG Hotels & Resorts.

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Marriott reports international travellers behind Melbourne room sell out on Grand Prix weekend

Hotel Management

Melbourne hotels are gearing up for a bumper weekend with Australias largest motorsport event, the Formula 1 Australian Grand Prix, coming to town. Marriott International has reported high occupancy levels this week across its 10 Melbourne hotels, up 6% year on year. According to Marriott International, this Saturday March 15 is a city-wide sell-out, with the same expected for Friday night.

Travel 147
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Radisson scores sustainable stadium signing

Hotel Designs

Hotel Designs Radisson scores sustainable stadium signing Radisson scores sustainable stadium signing Radisson Hotel Group has announced the signing of a new-build Radisson-branded hotel, to be located at the new home of Oxford United Football Club within the UKs first all-electric stadium. Here’s what we know… The new Radisson hotel will form part of the proposed Triangle development, where the Championship Club aims to create a sustainable sports, entertainment and lifestyle landma

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First Nations Partner with Developer on New Hotel

Hotelier Magazine

VANCOUVER Three Vancouver Island First Nations Tses haht, Hupacasath and Huu-ay-aht have partnered with MasterBUILT to develop a new hotel in Port Alberni on Vancouver Island, according to Times Colonist. The plans call for a four-storey, 76-room Microtel Inn & Suites by Wyndham. The three nations are applying for funding from the federal Community Opportunities Readiness Program, which supports First Nations economic initiatives.

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The Fullerton Hotel Sydney welcomes John O’Shea as General Manager

Hotel Management

Experienced Australian hotelier John OShea has taken up the General Manager position at The Fullerton Hotel Sydney, joining the team in February 2025. OShea brings more than 40 years of experience in the hospitality industry, during which time he has managed significant hotel openings and renovations in Australia and across the Asia Pacific, including China, Japan, Thailand, Malaysia and Fiji.

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Susafa – an eco-conscious retreat reimagining Sicilian luxury

Hotel Designs

Hotel Designs Susafa an eco-conscious retreat reimagining Sicilian luxury Susafa an eco-conscious retreat reimagining Sicilian luxury Situated in the foothills of the Madonie Mountains near Polizzi Generosa, Susafa offers a tranquil retreat that celebrates Sicilys rural heritage and natural beauty… With views across the rolling countryside of Palermo , Susafa embodies its founding familys five-generation legacy of farming, which dates back to 1870.

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Belle of Baton Rouge Hotel rebrands as Bally’s Baton Rouge Hotel

Hotel Business

The Belle of Baton Rouge Hotel has rebranded as Ballys Baton Rouge Hotel. The rebrand follows the recent merger of Ballys Corporation with the Belle’s parent company, The Queen Casino & Entertainment Inc. Ballys brand is respected worldwide, and its thrilling to have a name thats synonymous with contemporary entertainment join the Baton Rouge community, said Richard Cannon, GM, Belle of Baton Rouge.

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Designer spaces: hotel bedrooms vs. hotel bathrooms

Hotel Designs

Hotel Designs Designer spaces: hotel bedrooms vs. hotel bathrooms Designer spaces: hotel bedrooms vs. hotel bathrooms Select your champion: here, were putting the spotlight on five luxury hotels from across the globe and asking which guestroom space captivates you more the bedroom or the bathroom? When it comes to luxury hotel design, the bedroom and bathroom are two key spaces where comfort and style must coexist in perfect harmony.

Hotels 52
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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Crestline selects Stayntouch for four independent properties

Hotel Business

Cloud hotel property management system (PMS) and guest-centric technology company Stayntouch has partnered with Crestline Hotels & Resorts to deploy its PMS to four of Crestlines independent properties: The Nordic Lodge, Phoenix Park Hotel, Waldorf Towers South Beach and The Delphi. Finding a PMS that could truly support our independent propertieswithout adding complexitywas a top priority, said Leah McFarland, SVP, revenue strategy, Crestline Hotels & Resorts.

Resorts 59
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Cargo Crew launches new workwear brand

Hotel Management

Equipt is a new uniform brand designed to deliver effortless workwear for employees, every day. The team behind global uniform business Cargo Crew, has just announced the launch of its new elevated workwear brand Equipt. The premium range looks to provide the hotel industry with a contemporary, tailored offering of workwear that is fashion-forward and functionally-fit, without the supply chain and pricing roadblocks often found when creating bespoke uniform programs, or when working with a fashi

Branding 130
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Hunter Hotel Advisors adds Riana Stadlen

Hotel Business

Hunter Hotel Advisors has appointed of Riana Stadlen as VP. Based in the companys New York City office, she will play a key role in the investment sales process with responsibilities spanning underwriting, client relations and transaction execution. Prior to joining Hunter, she worked at Three Wall Capital, a New York-based hotel investment firm where she focused on acquisitions and asset management.

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Sealy Commercial and Adelaide Marriott Hotel Team Up to Deliver Unmatched Sleep Luxury

Hotel Management

A great hotel stay isnt just about stunning views and top-notch serviceits about a perfect nights sleep. Thats why the newly opened Adelaide Marriott Hotel has partnered with Sealy Commercial to take guest comfort to the next level, ensuring every traveller enjoys the ultimate rest. As the first Marriott Hotel in South Australia, Adelaide Marriott has already made waves with its breathtaking location inside the historic General Post Office (GPO) building.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Top Strategies to Increase Guest Reviews for Your Hotel

STAAH

Guest reviews are more than just ratings, they shape a hotels reputation and influence traveler decisions. Understanding their impact is the first step toward leveraging them for business success. Why Guest Reviews Matter Guest reviews play a critical role in shaping a hotel’s reputation and influencing potential guests’ booking decisions.

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Effective Hotel Turnover Strategies: Keep Top Talent

Hotelogix

Let's dive deeper into the world of hotel turnover and explore how we can keep our star players on the team. After all, in the hospitality game, your staff is your MVP. Understanding Hotel Turnover Hotel turnover isn't just a fancy term for "people quitting" - it's a complex issue that can make or break your business. In 2025, we're seeing turnover rates that would make even the most seasoned hotelier break out in a cold sweat.

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No More 'Bags Fly Free': Southwest Scraps Its Most Iconic Perk 

Skift Blog

Skift Take: This huge change to the Southwest business model upturns decades of unique market positioning its a high-risk bet.

Business 290
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Hotel Payment Trends: Buy Now, Pay Later & More

Hotelogix

Hey there, savvy hotelier! Let’s chat about something that’s probably keeping you up at night - payment methods. I know, I know, it’s not the sexiest topic, but trust me, it’s the secret sauce to boosting your bookings and keeping those guests coming back for more. So, grab your favorite beverage, and let’s dive into the wild world of hotel payments in 2025!

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Having a Positive Impact

Lodging

Before joining OUTRIGGER Hospitality Group, I had the privilege of working in public relations for the company. The post Having a Positive Impact appeared first on LODGING Magazine.

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Generation Next: The Women Driving India’s Travel Revolution

Skift Blog

Skift Take: From bolstering local economies to championing sustainable practices, these women innovators are forging a travel movement thats both inclusive and impactful.

Travel 268
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Signia by Hilton set for Asia Pacific debut in Jaipur, India

Hotel Management

Hilton has announced the signing of its first Signia by Hilton hotel in Asia Pacific, set to open in Jaipur, India. This signing underscores Hiltons continued focus on strengthening its luxury portfolio in India, alongside global luxury brands including Waldorf Astoria Hotels and Resorts and Conrad Hotels and Resorts, according to Hilton Asia Pacific President, Alan Watts.

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Airbnb Experiences: New Details Point to Direct Competition with Viator and GetYourGuide

Skift Blog

Skift Take: Experiences has traditionally been a low-margin business so Airbnb was never going to make a go of it tethered to a niche offering. The challenge in going mainstream is to maintain some differentiation from rivals.

Business 261
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Bumper weekend for Melbourne hotels as Australia’s biggest motorsport event rolls in

Hotel Management

Melbourne hotels are gearing up for a bumper weekend with Australias largest motorsport event, the Formula 1 Australian Grand Prix, coming to town. At Accor, occupancy is significantly up on last year over the entire weekend at its 51 hotels across Melbourne (8,781 keys), with its busiest night being Sunday, up 7.3% on last year. Speaking exclusively to HM , Accor Pacific Chief Executive Officer PM&E, Adrian Williams, said the event continues to be one of the biggest drawcards on Australias

Events 147
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Lufthansa’s Mixed Climate Progress: More Efficient Aircraft but Emissions Rise

Skift Blog

Skift Take: Lufthansa is making progress in cutting passenger-related emissions mainly with more efficient aircraft, but its overall carbon footprint tells a different story.

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Video: All-new ‘INN Tech’ hotel technology summit series has stellar launch in Singapore

Hotel Management

The second edition of AHICE South East Asia , held in Singapore during late February, saw the launch of the all-new INN Tech hotel technology summit series, with close to 200 hotel executives in attendance for keynotes, Q&As and masterclasses firmly focused on the latest and emerging hotel technology. The inaugural event was sponsored by several leading global hotel technology firms including Principal Partner Agilysys, alongside Gold Sponsors Canary Technologies, Cendyn, FutureLog, Grab fo

Events 130
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Southwest’s Gamble: It’s Now Just Like Every Other Airline 

Skift Blog

Skift Take: Southwests reversal on baggage fees is part of an avalanche of major changes the carrier has made within the past year. Is Southwest catching up to its competition or is it losing its uniqueness?

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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The Evolving Role of Service Teams in an Automated World

Hospitality Tech

Learn how businesses can strike a balance between automation and human oversight to maintain seamless operations.

Services 110
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Airbnb's New Experiences, Southwest's Big Change and Lufthansa's Emissions Challenges

Skift Blog

Skift Take: On todays podcast we look at Airbnbs relaunched experiences, Southwests new baggage fees, and Lufthansas emissions challenges.

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Preserving a Palazzo and Pioneering Its Future with Six Senses Rome GM Francesca Tozzi

eHotelier

At the luxury and ultraluxury levels, what we see throughout the world is not just lavish amenities and impeccable service, but a dedication by the brands

Services 105
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This Airline Is Tapping Into India’s Growing Love for Sports and Events-Led Tourism

Skift Blog

Skift Take: While Indian carriers have a strong hold in the Indian market, Singapore-based low-cost carrier Scoot is counting on its robust network primarily in the Southeast Asian market and Indians' love for unique experiences to drive growth.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!