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Contactless guest experience: How integrated technology makes it possible

Cloudbeds

Looking ahead, hoteliers can expect increased use cases for artificial intelligence (AI) as part of the shift towards contactless hospitality, including: Facial recognition for ID verification Intelligent chatbots Personalized recommendations (dining, activities, services) Predictive maintenance and housekeeping Real-time resolution (ie.,

Upsell 98
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How VAIA is transforming the hotel guest experience

Hotel Business

Fast to deploy and easy to scale, VAIA integrates with leading property management systems (PMS), point-of-sale tools and service ticketing platforms. VAIA identifies upsell opportunities based on guest behavior and delivers timely offers for upgrades, dining, spa services and more. The result?

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SynXis Concierge.AI Supercharges Direct Bookings and Guest Engagement with Generative AI

Hospitality Tech

helps them scale service, increase conversions, and operate more efficiently - without compromising the guest experience. The R370 solution enables secure, reliable and easy-to-manage wireless coverage in guest rooms, small lobbies and small dining areas to enhance guest satisfaction. “Sabre’s SynXis Concierge.AI SynXis Concierge.AI

Upsell 52
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SURVEY: 70% of American Travelers Want to Skip the Front Desk

Hospitality Tech

Hotels using Mews Kiosks report that 30% of guests choose the kiosk, reducing check-in time by a third and boosting upsell conversion by 25%. Guests using kiosks generate 70% more upsell revenue per check-in than those checking in at the front desk. Upsell and loyalty are increasingly tied to digital touchpoints.

Travel 52
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2025 Hotel Marketing: Top Hospitality Digital Marketing Trends

Social Hospitality

These systems enable hotels to deliver personalized experiences at scale, ensuring every guest feels seen and valued without requiring additional work from employees. Dynamic pricing and upselling : Based on browsing and past behavior, AI can show tailored room upgrades or experiences that match a guests preferences and budget.

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Allbridge’s ‘Skyway with Allbridge Intelligence’ Delivers Smarter, Faster And Easier Property Technology Management

Hospitality Tech

The portfolio of solutions provides full-service, mid-scale, and limited-service hotels a range of connectivity options for delivering customized guest Wi-Fi experiences that meet the unique demands of each market segment—from luxury to budget hotels. Lets Guests Reserve Package Entitlements With Zero Staff Involvement Agilysys Inc.

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Shiji Releases 2025 Hospitality Distribution Technology Chart: Navigating a Rapidly Evolving Ecosystem

Hospitality Tech

Optional Add-On: UAT Environment – For enterprise-scale testing and validation. VAIA boosts incremental revenue by offering timely upsell opportunities for room upgrades, spa appointments, dining reservations, and more - triggered automatically based on guest behavior and intent. AI-ready data architecture is critical.