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Hotel Chargebacks Explained: Fight Disputes & Save Revenue

Hotelogix

Studies show that hotels lose up to 20% of their annual revenue to chargebacks caused by guest disputes, unclear cancellation policies, and OTA-related miscommunication. OTA and Third-Party Issues OTAs sometimes delay refunds or provide unclear cancellation terms. Lack of communication amplifies these issues.

Revenue 40
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Unlocking More Bookings: Creative Voucher Strategies for Boosting Guest Loyalty & Revenue

STAAH

For instance you can offer exclusive experiences unavailable through standard bookings, such as private dining or VIP amenities. It matters on your OTA listing and it definitely matters on your vouchers and linked promotion materials. Limited time offers create a sense of urgency, prompting immediate purchases. 3) Content quality.

Revenue 109
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Effective Hotel Sales Strategies to Increase Revenue

Hotelogix

Maximize Direct Bookings to Reduce Dependence on OTAs When guests book through Online Travel Agents (OTAs) like Booking.com or Expedia, hotels often have to pay hefty commission fees, sometimes up to 20%. While OTAs help bring in new customers, relying too heavily on them can hurt your bottom line. front-page listing).

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From traditional to tech: Thai resort’s online transformation with STAAH

STAAH

Boosting OTA performance and efficiency, RatiLanna Riverside Spa Resort thrives with STAAH’s powerful channel management solution. Manual updates to availability and rates across OTAs were taking up too much time — and the risk of errors or overbookings loomed large. “We The old system just wasn’t efficient anymore.”

OTA 70
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Acappella Suite Hotel, Malaysia achieves a major direct booking surge thanks to STAAH

STAAH

On-site facilities include a gymnasium, swimming pool, dining and function spaces. The seamless experience, particularly on mobile, was essential to remain competitive with online travel agents (OTAs). Their rooms are a perfect blend of luxury and comfort, equipped with all the amenities a modern traveller expects.

Revenue 111
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The Citi Residenci Hotels: Building a Smarter Hospitality Future with STAAH

STAAH

Each hotel is equipped with well-appointed rooms, banquet facilities, dining options and wellness centres, ensuring a comfortable and memorable stay for guests. STAAH’s tools helped standardise booking operations, enhance OTA performance and establish a tech-forward approach to revenue management.

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Songkran Booking Boom: Make Your Hotel the First Choice This Festive Season

eZee Absolute

Be it luxurious accommodations, exclusive dining, or wellness experiences, Songkran visitors crave it all. Plus, dont forget to promote them through your website, OTAs, and social media platforms well ahead of the festival to drive bookings and create buzz. During Songkran, travelers dont just stay longer; they spend more.

Upsell 52