Hotel Speak

JANUARY 28, 2025

This fragmented approach results in siloed data, time-consuming manual tasks, and an increased risk of errors. Identify upselling opportunities to boost revenue. Imagine this: Using one PMS for bookings. Another channel manager for distribution. A standalone CRM for guest engagement. Spreadsheets for revenue tracking.

Management 93

Management Hospitality Revenue Management Revenue 93

STAAH

MAY 25, 2025

Real-time two-way sync with connected channels and systems meant no more discrepancies, overbookings, or time-consuming manual mapping. The STAAH booking engine turned the Sentrim website into a high-performing channel by supporting smart pricing, promo codes, upselling and cross-selling.

Overbooking 89

Overbooking Hospitality OTA Upsell 89

Hotel Business

MAY 30, 2024

Stayntouch , a cloud hotel property management system (PMS) and guest-centric technology company, has unveiled UpsellPRO, an advanced upselling tool designed to expand and maximize revenue opportunities for hotels, according to the company. What this allows, though, is a truly personalized version of upselling,” he said. “So,

Upsell 99

Upsell Revenue Services Consumer 99

Amadeus Hospitality

DECEMBER 3, 2024

Staying competitive with innovative merchandising strategies The best CRSs on the market are as efficient as today’s leading e-commerce giants – providing a fast, seamless shop and book experience that consumers love.

Ancillary Revenue 52

Ancillary Revenue Upsell Revenue Shopping 52

Hospitality Today

JUNE 11, 2025

Key takeaways AI is ubiquitous: AI is now integrated across nearly all hotel tech categories, powering personalization, upselling, and predictive analytics. Upselling is core to revenue strategy: Upselling tools are no longer optional—they’re essential, helping hotels maximize revenue from existing guests.

Hospitality 40

Hospitality Upsell Revenue Forecasting 40

Little Hotelier

DECEMBER 8, 2024

Improved efficiency Switching from phone to tablet to desktop, then from SMS to email to WhatsApp to Airbnb, can be both annoying and surprisingly time consuming. You can also boost revenue by crafting compelling upsell messages to send out at key moments. Implementing such a centralised messaging system can drive three major benefits.

Upsell 52

Upsell Revenue Accommodation Management 52

Social Hospitality

SEPTEMBER 10, 2023

Automation can speed up content creation while AI-integrated CMSs can turn guest’s data into useful consumer insights. Automation can gather and combine consumer data to help solve common identity challenges and deliver personalized marketing experiences. However, data management can be time-consuming and burdensome.

Marketing 130

Marketing Market Consumer ROI 130

eHotelier

JULY 8, 2025

Potential for Waste : If not managed properly, a stocked minibar may lead to waste if items are not consumed. Cons: Cost Implications : Hotels must balance the cost of providing minibar items with their overall pricing strategy. Management Complexity : Hotels must track inventory and consumption.

Shopping 52

Shopping Upsell Hotels Revenue 52

Hotel Speak

JANUARY 25, 2024

Despite the backdrop of global unrest, frequent flight disruptions, and inflation, consumers didn’t pump the brakes on travel, which will likely remain a priority throughout 2024. Increased rates didn’t deter consumers from traveling: Average Daily Rate (ADR) and Revenue Per Available Room (RevPAR) saw clear, positive movement.

Average Daily Rate 104

Average Daily Rate Revenue Travel Upsell 104

SiteMinder

JUNE 5, 2025

Market shifts and changes in consumer behaviour are many and varied, and often overlap. Upselling and cross-selling Commercial hotel sales strategies should also consider how to maximise the value of every guest, most notably by identifying opportunities to upsell and cross-sell. There’s no one trend that a hotel must focus on.

Hotels 52

Hotels Revenue Management Revenue Upsell 52

STAAH

APRIL 23, 2024

Hotels can increase revenue per guest by adjusting prices according to demand, seasonality, and consumer preferences , achieved through upselling and cross-selling additional services and products.

Revenue Management 111

Revenue Management Revenue Ancillary Revenue Management 111

Social Hospitality

JULY 25, 2022

From a customer perspective, technology also helps better meet consumer preferences. Kiosks also offer greater ordering accuracy and provide great upselling opportunities with intuitive recommendations. 8 Major Restaurant Tech Trends in 2022. The last few years brought staffing shortages, supply chain issues, and delivery concerns.

Upsell 147

Upsell Business Sales B2B 147

Xotels

MARCH 3, 2025

Luckily, from our experience as a revenue management consulting company, we’ve learned many tools that will simplify your life, help cut-out time-consuming tasks, and also enable you to open new streams of revenue! Hotels can leverage CRM data to drive repeat bookings, upsell experiences, and build stronger guest relationships.

Revenue Management 40

Revenue Management Revenue Management Ancillary Revenue 40

Hospitality Tech

JUNE 11, 2025

Hotels using Mews Kiosks report that 30% of guests choose the kiosk, reducing check-in time by a third and boosting upsell conversion by 25%. Guests using kiosks generate 70% more upsell revenue per check-in than those checking in at the front desk. Upsell and loyalty are increasingly tied to digital touchpoints.

Travel 52

Travel Upsell Operations Revenue 52

STAAH

APRIL 29, 2025

With consumer behaviours evolving, and the lines between tech platforms, marketing, and operations blurring, a modern strategy goes far beyond just listing rooms on online travel agents (OTAs). The first-party data you collect powers smarter remarketing, personalized upsells, and loyalty programs a long-term revenue play.

Revenue 85

Revenue Management OTA Average Daily Rate 85

Social Hospitality

MAY 8, 2025

AI-powered personalization tools handle tasks that used to consume staff time, such as sorting guest data or sending personalized offers. Dynamic pricing and upselling : Based on browsing and past behavior, AI can show tailored room upgrades or experiences that match a guests preferences and budget.

Digital Marketing 130

Digital Marketing Hotel Marketing Marketing Market 130

Hospitality Tech

JUNE 11, 2025

For hotel staff, the combined power of IRIS’s intuitive mobile ordering and the Alliants Experience Platform - including its Concierge and Messaging modules - streamlines the management of guest requests, reduces administrative workload, and eliminates time-consuming manual processes. AI-ready data architecture is critical.

Services 52

Services Hospitality Upsell Operations 52

Little Hotelier

MAY 19, 2025

Intelligent upselling A hotels mobile ordering costs can be far outweighed by the extra revenue that such a system can generate. The best systems can upsell automatically, by suggesting relevant extras like drinks, desserts or meal upgrades during the order process. Weve loved being able to reduce manual processes.

Upsell 52

Upsell Services Hotels Revenue 52

Hospitality Today

JUNE 11, 2025

Tech gaps hold hotels back Outdated hotel systems limit the ability to cross-sell or upsell non-room offerings. The stakes are high As travel planning becomes more app-based and socially driven, the risk for hotels is losing relevance—not just to Airbnb, but to shifting consumer behavior and tech expectations. Olympics 2028.

Ancillary Revenue 40

Ancillary Revenue Consumer Hotels Upsell 40

Hospitality Tech

JUNE 11, 2025

VAIA boosts incremental revenue by offering timely upsell opportunities for room upgrades, spa appointments, dining reservations, and more - triggered automatically based on guest behavior and intent. Hotels using Mews Kiosks report that 30% of guests choose the kiosk, reducing check-in time by a third and boosting upsell conversion by 25%.

Hospitality 52

Hospitality Upsell Operations Revenue 52

Hospitality Tech

JUNE 11, 2025

VAIA boosts incremental revenue by offering timely upsell opportunities for room upgrades, spa appointments, dining reservations, and more - triggered automatically based on guest behavior and intent. Hotels using Mews Kiosks report that 30% of guests choose the kiosk, reducing check-in time by a third and boosting upsell conversion by 25%.

Hospitality 52

Hospitality Upsell Operations Revenue 52

Horizon Hospitality

JANUARY 24, 2023

Every year, thousands of restaurants and hotels gear up for weeks of stuffy, time-consuming, and stressful annual employee performance reviews. Countless studies have proven yearly reviews are ineffective in motivating employees or encouraging productivity. So, why should restaurants and hotels stick with this outdated practice?

Upsell 98

Upsell Hospitality Consumer Management 98

AskSuite

JUNE 9, 2025

This enables instant alerts on drops in conversion rates, underperforming channels, or missed upsell opportunities. Yet without a robust attribution model, it’s difficult to quantify which touchpoints are actually driving direct bookings and which ones are simply consuming budget. Talk to one of our specialists today!

Operations 52

Operations Hospitality Upsell Sales 52

AskSuite

JUNE 9, 2025

This enables instant alerts on drops in conversion rates, underperforming channels, or missed upsell opportunities. Yet without a robust attribution model, it’s difficult to quantify which touchpoints are actually driving direct bookings and which ones are simply consuming budget. Talk to one of our specialists today!

Operations 52

Operations Hospitality Upsell Sales 52

Hotel Designs

FEBRUARY 19, 2024

This insights spurred a strategic communication overhaul, introducing customised offerings and AI personalisation, which enhanced guest retention, satisfaction, and increased direct bookings and upselling. This is complemented by a robust capability to upsell offerings specifically designed to meet the needs or desires of each guest.

Retail 105

Retail Upsell Hospitality Consumer 105

Hotel Speak

MAY 30, 2024

Consumer behaviour and attitudes to F&B have shifted since the pandemic, with some outlets struggling to keep pace. But consumer behaviour constantly changes so predictability is trickier than ever. Localised menus, authentic speciality dishes, and choice – all are important to today’s consumers.

Consumer 105

Consumer Forecasting Revenue ROI 105

Intelity

APRIL 18, 2023

Consider the following ideas to enhance the hotel guest experience at your property In a world largely driven by customized technology, today’s consumers don’t just crave personalization, they expect it — and they expect it from their hotel stay, too. This will make their workday run more smoothly while providing an upsell for the property.

Upsell 98

Upsell Hotels Services Revenue 98

STAAH

MARCH 17, 2024

This activity was time-consuming for the team and opened the door to issues such as unintentional overbooking or lost revenue due to delayed rate updates. It also resulted in lost staff morale.

Overbooking 105

Overbooking OTA Revenue Upsell 105

Hotel News Resource

NOVEMBER 6, 2024

From the simplification of revenue management to payments, digital marketing, direct bookings, and upselling, the winners highlighted the need for hoteliers to lean on technology and consultants to navigate today’s growing challenges, spurred by a fast&changing and dynamic consumer environment.

Upsell 40

Upsell Digital Marketing Revenue Management Consumer 40

eHotelier

JUNE 26, 2025

This not only streamlines the ordering process but also increases revenue opportunities for hotels by encouraging upselling and cross-selling. This feature not only improves operational efficiency but also aligns with the growing consumer demand for sustainable practices.

Operations 52

Operations Services Hospitality Business 52

Intelity

JULY 11, 2023

This means it’s imperative to woo consumers by leaning into what they want and finding ways to make those things happen seamlessly. Hotels that invest in delivering on consumer expectations will see an increase in brand loyalty, which leads to an increase in revenue.

Upsell 75

Upsell Hotels Shopping Services 75

Hotel Business

SEPTEMBER 21, 2023

Based on data from Mews partners worldwide, the Mews Data Snap unpacks hospitality’s performance across five key areas: occupancy, ADR and RevPAR; online check-ins and upsells; and additional bookable spaces. The report also compares this year’s data to summer 2022 to pinpoint how the hospitality sector is changing.

Upsell 59

Upsell Occupancy Revenue Consumer 59

Hotel Speak

OCTOBER 10, 2024

By automating many of the time-consuming aspects, like room block management and rate tracking, hotel teams can operate more efficiently, maximize revenue from group stays, and focus on creating exceptional guest experiences.

Events 103

Events Sales Operations Sales Process 103

eHotelier

JUNE 11, 2025

This not only streamlines the ordering process but also increases revenue opportunities for hotels by encouraging upselling and cross-selling. This feature not only improves operational efficiency but also aligns with the growing consumer demand for sustainable practices.

Operations 52

Operations Revenue Management Services Hospitality 52

Hospitality Today

JUNE 23, 2025

Richer content opportunities : With modern booking technology and NDC content capabilities, Chase Travel can support enhanced rate and room descriptions, branded offers, and upsell content—more than some OTAs allow. Corporate crossover : The Frosch acquisition brought in a large portfolio of managed corporate travel. weve got you covered.

Travel 40

Travel OTA Global Distribution System Hotels 40

Hospitality Tech

JUNE 16, 2025

Energy efficiency without compromise Continuing PPDS’ relentless focus on delivering energy conscious solutions for the industry, and supporting customers with their sustainability goals, the Philips Unite LED 6000 Series All In One includes the company’s ultra-low standby mode, consuming less than 0.5

Operations 52

Operations Upsell Services Scale 52

STAAH

NOVEMBER 15, 2022

Rapidly changing consumer mindset has forced hoteliers to adopt technology that makes the guest experience seamless and convenient. Upselling & cross-selling is a great ways to drive up incremental revenue is also on the rise by smart hoteliers. Adopting technology. Up-selling and cross-selling.

Hospitality 98

Hospitality OTA Travel Cancellation 98