Catala Consulting

FEBRUARY 19, 2024

In an era where consumer expectations are at an all-time high, the traditional one-size-fits-all approach to customer interaction no longer suffices. This is particularly true in the dynamic field of revenue management, where personalization can make or break the customer experience.

Revenue Management 52

Revenue Management Revenue Management Business 52

Boutique Hotel News

NOVEMBER 2, 2022

Consumer expectations have changed; luxury guests demand experiences that incorporate more than high thread count and 24-hour room service. Learning from retail . Hoteliers need to consider what high-end retailers such as Selfridges do well, and how it can be applied to hospitality. Shoppable content taps into consumer desires.

Retail 52

Retail Shopping Services Consumer 52

BCV

AUGUST 19, 2021

Last year, Labor Day travel broke passenger records at airports nationwide as we witnessed consumers itching to get away after many months spent in lockdown. Identifying and tracking current consumer travel trends is essential to know how your desired demographic approaches travel planning.

Consumer 52

Consumer Travel Market Marketing 52

SiteMinder

JANUARY 8, 2024

Hotel management made easy Streamline hotel management, boost revenue, and enhance guest experience with SiteMinder's smart platform. This industry heavily relies on consumers having disposable income. Here are some areas to look at to aid your hotel management strategy for inventory and revenue: 1.

Operations 59

Operations Management OTA Hotels 59

SiteMinder

OCTOBER 11, 2022

Cloud-based technology can handle all these tasks with ease because of its ability to deeply integrate with channel managers, booking engines, and revenue management systems. From collating data in one place to automation processes – these are key to ensuring time-consuming activities are completed quickly, boosting overall efficiency.

Hotels 52

Hotels Management Revenue Management Revenue 52

SiteMinder

JANUARY 8, 2024

Hotel management made easy Streamline hotel management, boost revenue, and enhance guest experience with SiteMinder's smart platform. This industry heavily relies on consumers having disposable income. Here are some areas to look at to aid your hotel management strategy for inventory and revenue: 1.

Operations 52

Operations Management OTA Hotels 52

BCV

JULY 20, 2021

These stats, which come from Sprout Social, don’t get any better when you consider that 40% of consumers expect a response within the first hour, and 79% expect that answer in the first 24 hours. Since people couldn’t go into physical retail locations and were using social media more often, those requests migrated to social platforms.

Hospitality 52

Hospitality Branding Business Closing 52