eHotelier

JULY 29, 2025

With the right tool, you can build automated segments in minutes instead of hours: – Business travellers vs leisure guests – OTA bookers vs direct bookers – First-time guest vs loyal returners From there, you can create tailored automation workflows for each segment — without repeating manual work every time.

Hotels

Hospitality Today

JUNE 23, 2025

Why hotels should care Chase isn’t just trying to replicate the OTA model. Richer content opportunities : With modern booking technology and NDC content capabilities, Chase Travel can support enhanced rate and room descriptions, branded offers, and upsell content—more than some OTAs allow.

Travel

Cloudbeds

JANUARY 22, 2025

Real-time data collection and calculation The data consolidation part becomes more efficient if the PMS is part of a suite of applications that automatically collect and send EBITDAR data, eliminating time-consuming manual reconciliations. Control costs of goods sold (COGS) Use technology to monitor labor, utilities, and supply expenses.

Revenue

Hospitality Today

JUNE 11, 2025

Key takeaways AI is ubiquitous: AI is now integrated across nearly all hotel tech categories, powering personalization, upselling, and predictive analytics. Marketplaces and alternative distribution rise: A new “Marketplace” section underscores the shift beyond OTAs, with hotels diversifying distribution through emerging platforms.

Hospitality

eHotelier

JUNE 11, 2025

This not only streamlines the ordering process but also increases revenue opportunities for hotels by encouraging upselling and cross-selling. This feature not only improves operational efficiency but also aligns with the growing consumer demand for sustainable practices.

Operations

Social Hospitality

MAY 8, 2025

AI-powered personalization tools handle tasks that used to consume staff time, such as sorting guest data or sending personalized offers. Dynamic pricing and upselling : Based on browsing and past behavior, AI can show tailored room upgrades or experiences that match a guests preferences and budget.

Digital Marketing

Xotels

MARCH 3, 2025

Luckily, from our experience as a revenue management consulting company, we’ve learned many tools that will simplify your life, help cut-out time-consuming tasks, and also enable you to open new streams of revenue! Guest actions Who makes direct bookings versus through OTAs, and how can you influence them?

Revenue Management

Hospitality Tech

JULY 8, 2025

Technoheaven’s Bed bank solution enables hotel inventory to be distributed across a global network of B2B buyers, including OTAs, travel agents, DMCs, TMCs and more from a single platform. The tablets also drive revenue by upselling dining, spa services, and experiences. 7/6/2025 Olo Goes Private in $2 Billion Deal Olo Inc.,

Operations

Hotelogix

APRIL 24, 2025

For hoteliers, this translates to more room-nights, improved occupancy during off-peak periods, and reduced reliance on OTAs. Instead of paying high OTA commissions , you’re able to bring guests back through low-cost direct channels like emails or your mobile app.

OTA

eHotelier

JULY 30, 2025

Positioned at the intersection of mindfulness, health, and indulgence, TES offers a meticulously curated portfolio of therapies and luxury escapes designed to foster deep personal renewal—physically, mentally, and emotionally.

Events

STAAH

MARCH 17, 2024

This activity was time-consuming for the team and opened the door to issues such as unintentional overbooking or lost revenue due to delayed rate updates. Plus, there are no more uncomfortable conversations about rate parity with OTAs or revenue loss to manage due to clunky management. It also resulted in lost staff morale.

Overbooking

Cloudbeds

MARCH 15, 2023

Direct bookings are reservations guests confirm directly with a property without using an online travel agency (OTA) or 3rd party intermediary. Direct bookings are beneficial because they connect lodging businesses directly with potential customers and increase hotel revenue through money saved from OTA commissions.

OTA

STAAH

APRIL 23, 2024

From online travel agencies (OTAs) to direct booking engine , hotels must effectively manage distribution channels to maximize revenue and minimize distribution costs. Hotel Revenue Management using Omnichannel Data In today’s interconnected world, harnessing omnichannel data is essential for optimizing revenue management strategies.

Revenue Management

Hotel Speak

JULY 24, 2024

Hotels have worked with third parties such as airlines, travel agents, online travel agents (OTAs) and the Global Distribution System (GDS) for decades. While the OTA owns the customer in the first instance, hotels can put in place systems to win over the customer and earn more revenue from each guest’s stay.

OTA

Cloudbeds

APRIL 8, 2024

Many hoteliers question if it’s worthwhile investing in a direct booking strategy or if they can solely rely on online travel agencies (OTAs) like Airbnb, Booking.com, or Trip.com to fill occupancy. Upsells and add-ons. If you rely too heavily on OTAs, you risk giving away your profit in commissions. Travelers crave experiences.

OTA

STAAH

NOVEMBER 15, 2022

In fact, OTAs such as Expedia have updated their algorithms to give preference to properties that have been called out by guests for their fantastic guest experience. Rapidly changing consumer mindset has forced hoteliers to adopt technology that makes the guest experience seamless and convenient. Focus on customer experience.

Hospitality

Cloudbeds

MARCH 23, 2023

These days, more consumers are going online to make purchases, and travel is no exception. eCommerce sites include hotel websites and booking engines , online travel agencies (OTAs), metasearch engines , and other online platforms where hotels advertise and sell rooms. It’s also about providing a frictionless booking experience.

OTA

STAAH

MAY 27, 2025

At a time when hotels are managing multiple booking channels, facing price wars on online travel agents (OTAs) , and dealing with fluctuating demand, the Revenue Manager becomes the nerve centre for strategy. Managing them efficiently across OTAs ensures maximum visibility and results. Why Is the Revenue Manager So Important?

Revenue Management

SiteMinder

JULY 13, 2024

It involves the use of data and analytics to help you keep track of supply and demand so you can make predictions on consumer behaviour. Many businesses where consumers spend money have varying prices based on demand, supply and shifts in costs. This can only be done by measuring and monitoring the demand of your hotel rooms.

Revenue Management

SiteMinder

SEPTEMBER 4, 2023

Collecting data, prioritising attention to detail, and optimising personalisation are all keys to perfecting upsells and ancillary services. Our constant struggle has been efficiently managing availability, inventory, task management, and online travel agencies (OTAs),” said Pawarisa.

Operations

Little Hotelier

OCTOBER 30, 2024

For example, if your PMS is integrated with a channel manager , the interface will ensure that when a room is booked through an OTA, your PMS updates automatically. It allows you to automate time-consuming tasks, reduce manual work, and keep everything—from bookings to payments—in one place. Streamlined operations. Cost-effectiveness.

OTA

Cloudbeds

AUGUST 12, 2024

This new technology not only reduces administrative tasks for front desk staff (and lost room keys) but also increases upsells with messaging automation and offers. Conversational commerce More messaging options translate to more interactions with guests and more opportunities to upsell. Learn more 8.

Hotels

Cloudbeds

JULY 15, 2023

These sites may vary to include online travel agencies (OTAs) such as Booking.com , Expedia, Tripadvisor, or Agoda; travel metasearch engines such as Google, Kayak, and Trivago; GDSs such as Amadeus and Sabre; bed banks such as Hotelbeds, or online marketplaces such as Airbnb, Vrbo (former HomeAway), etc. The same happens with a cancellation.

Management

Cloudbeds

FEBRUARY 28, 2024

These channels may include the hotel’s website booking engine, online travel agencies (OTAs), the global distribution system (GDS), wholesalers, and metasearch sites. If the components aren’t integrated, the revenue manager must perform these tasks manually, a time-consuming and error-prone process. Generate more revenue.

Revenue Management

SiteMinder

JUNE 12, 2024

The use of yield management should factor in the costs of channels – from GDSs, OTAs, wholesalers, meta search sites and property websites to direct calls – and therefore how to better yield your inventory by channel, customer and more. What are the elements of hotel yield management?

Yield Management

Cloudbeds

JANUARY 10, 2025

And yet, many hotels overlook metasearch in their digital marketing strategy , missing out on opportunities to reach a broader segment of travelers, compete for business with online travel agencies (OTAs), and drive direct bookings. Much like with OTAs, the search results then display a list of available hotels and rates in the destination.

Cost Per Click

Hotelogix

MAY 1, 2025

In today’s digital-first hospitality environment, OTAs (Online Travel Agencies) play a major role in how guests discover and book stays. From a business perspective, Expedia also supports upselling opportunities, offers visibility to mobile travelers, and provides you with market data that can shape your hotel revenue strategy.

Travel

Cloudbeds

DECEMBER 17, 2024

This is especially important, considering more than 70% of consumers view personalized experiences as a basic expectation. Booking source Document the source profile of your guests, whether they booked via an OTA, a travel agent, or your direct booking site. Drive revenue with personalized upselling and promotions.

Market

Inn Quest

MAY 11, 2023

Additionally, upselling additional services or goods through bundling enables hotels to increase revenue. Hotels can maximize revenue and reduce commissions paid to third-party distributors by providing different rates for various channels, such as direct booking, online travel agencies (OTAs), wholesalers or meta-search engines.

Revenue

SiteMinder

NOVEMBER 5, 2024

From the simplification of revenue management to payments, digital marketing, direct bookings, and upselling, the winners highlighted the need for hoteliers to lean on technology and consultants to navigate today’s growing challenges, spurred by a fast-changing and dynamic consumer environment.

Revenue

AskSuite

MARCH 11, 2024

Keep in mind that the consumers’ expectations of service are changing. And you know that even for customers booking with OTAs, if they enjoy the service, they’ll come back booking directly, freeing you from huge OTA commissions. You are expected to delight at every customer touchpoint, including before their stays.

Services

The Cosmos

JANUARY 23, 2023

You’ll quickly observe an increase if you start connecting with online and offline travel agencies (or more OTAs). Anticipatory service combined with a proactive revenue-minded employee equals an emotionally attached consumer with engaged loyalty and higher revenue returns. What makes up your revenue team?

Revenue Management

Cloudbeds

APRIL 15, 2024

The hospitality industry is notorious for the number of time-consuming and tedious tasks that must be completed every single day. Distribution Distribution continues to get more complex—from hundreds of online travel agencies (OTAs) to metasearch sites and GDSs, hotels need to properly distribute their inventory.

Revenue Management

Q4Launch

FEBRUARY 3, 2022

Channels to attract them include: Social media platforms Organic search engine traffic Directories and referral sites The goal is that once a potential guest completes this stage, they’re comfortable and ready to book with you instead of one of the OTAs. Arrival First impressions are everything.

Marketing Strategy

Cloudbeds

FEBRUARY 7, 2023

For independent properties, another challenge is competing with global loyalty programs offered by big hotel brands and online travel agencies (OTAs). For hotels, loyal customers are more likely to complete a direct booking than book through an OTA, saving the hotel commission fees. Many OTAs offer loyalty programs, too.

Travel

Hotelogix

OCTOBER 19, 2023

Here are a few essential integrations: Channel Manager: With a two-way seamless connectivity, it helps hotels with real-time update of rates and inventories across OTAs and metasearch engines. It also helps in upselling and cross-selling for more revenue. 

Hotels

Cloudbeds

SEPTEMBER 3, 2024

The payment industry has evolved significantly over the past few years, bringing forth innovative ways for consumers to pay. This provides a huge boost to your additional offerings, like upselling on hotel room types and property upgrades, as well as ancillary services like spa treatments and on-site activities.

Hotels