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3 Ways Integrating Your POS With Your CRM Will Transform Your Guest Experience

Hotel Speak

First up is a point of sale system (POS), used to process check-in transactions; second is a CRM system , installed to help your team manage interactions with each guest and store their data for any future exchanges. Integrating a hospitality POS system with hotel management software is also a serious game-changer for hotelier efficiency.

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HB Exclusive: Reeco raises $15M for procure-to-pay platform

Hotel Business

We often see management companies investing heavily in front-of-house technology to enhance the guest experience and drive repeat business and revenues, Henrik Shimony, cofounder/ CEO, Reeco, and a former hotelier, told Hotel Business in an exclusive interview. Shimony didnt believe it was possible for a platform like this to exist.

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HotelREZ welcomes 86 new hotel members to its global network

eHotelier

Advertisements HotelREZ also helps properties stand out through targeted marketing including niche campaigns, consortia partnerships with pay-on-performance models, and exclusive corporate agreements.

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10 Types of Tourists You Could Attract to Your Hotel

Hotel Speak

This article explores some of the ways you might already be positioned to tap into the wellness travel market. If you want to make this segment a core target market, you can offer wellness retreats in-house or collaborate with local wellness experts to offer specialised treatments, workshops, or retreats from your property.

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Hotel Business Plan

Xotels

However, as a seasoned hotel revenue management consulting and hotel management company , we have seen that this is where most entrepreneurs get stuck. Customer Analysis In-depth information on your target market, including geographic, demographic, socioeconomic, psychographic, and behavioural segmentation details.

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Starting a New Hotel: From Groundwork to Guestbook

Hotelogix

From selecting the right location to managing construction and hiring staff, the pre-opening phase is about laying the groundwork. Integrate Your Rates and Inventory : Managing multiple OTA platforms manually can quickly become overwhelming, leading to errors like double bookings or inconsistent pricing.

OTA
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Hotel Loyalty Program Benefits for Growth

Hotelogix

When thoughtfully designed and effectively managed, a loyalty program can directly boost revenue, enhance guest satisfaction , and strengthen your hotel’s brand. Hotelogix PMS Supports Seamless Loyalty Integration Managing a loyalty program manually is time-consuming and prone to error.

OTA