Hospitality Tech

JUNE 11, 2025

VAIA boosts incremental revenue by offering timely upsell opportunities for room upgrades, spa appointments, dining reservations, and more - triggered automatically based on guest behavior and intent. Hotels using Mews Kiosks report that 30% of guests choose the kiosk, reducing check-in time by a third and boosting upsell conversion by 25%.

Hospitality 52

Hospitality Upsell Operations Revenue 52

Hospitality Today

JUNE 23, 2025

But a quieter revolution is underway—one hoteliers would be wise to watch closely. Richer content opportunities : With modern booking technology and NDC content capabilities, Chase Travel can support enhanced rate and room descriptions, branded offers, and upsell content—more than some OTAs allow. weve got you covered.

Travel 40

Travel OTA Global Distribution System Hotels 40

Hospitality Tech

JUNE 17, 2025

HCN offers similar opportunities via its programmatic ad platform for brands wishing to connect with affluent traveling consumers who spend up to 3.5 Show More X This ad will auto-close in 10 seconds Stay Connected Get the Newsletter Get news highlights delivered directly to your e-mail inbox. waking hours in the hotel room.

Hotels 52

Hotels Scale Ancillary Revenue Operations 52

Hospitality Tech

JULY 9, 2025

Holder has over 25 years of experience with Krispy Kreme, including as Senior Director of Consumer Insights, and has led brand marketing, innovation, research & development, and manufacturing services. Transaction Details The transaction is expected to close by the end 2025, subject to customary closing conditions.

Marketing 52

Marketing Market Hotels Occupancy 52

Hospitality Tech

JUNE 16, 2025

Energy efficiency without compromise Continuing PPDS’ relentless focus on delivering energy conscious solutions for the industry, and supporting customers with their sustainability goals, the Philips Unite LED 6000 Series All In One includes the company’s ultra-low standby mode, consuming less than 0.5

Operations 52

Operations Upsell Services Scale 52

Hospitality Tech

JUNE 16, 2025

He has worked closely with Gibbs and the entire Yum! 6/16/2025 HITEC 2025: Infor, Plusgrade Integration Creates Upsell Opportunities for Hotels Infor announced a preferred partnership between its Infor Hospitality Management Solution (HMS) and Plusgrade, the global leader in ancillary revenue solutions.

Services 52

Services Ancillary Revenue Hotels Revenue 52

Hospitality Tech

JULY 9, 2025

Holder has over 25 years of experience with Krispy Kreme, including as Senior Director of Consumer Insights, and has led brand marketing, innovation, research & development, and manufacturing services. Transaction Details The transaction is expected to close by the end 2025, subject to customary closing conditions.

Occupancy 52

Occupancy Branding Operations Closing 52

Hospitality Tech

JULY 6, 2025

The tablets also drive revenue by upselling dining, spa services, and experiences. Holder has over 25 years of experience with Krispy Kreme, including as Senior Director of Consumer Insights, and has led brand marketing, innovation, research & development, and manufacturing services. 7/1/2025 Chuck E.

Hotels 52

Hotels Operations Services Branding 52

Hospitality Tech

JUNE 10, 2025

Intelligent assistants use machine learning and generative AI to eliminate time-consuming manual tasks, from writing job descriptions to building optimized shift schedules, built to meet the unique needs of every hourly team. Microsoft Search Ads drive a 45% call lead conversion rate , with Google Ads close behind at 44%.

Hiring 52

Hiring Small Business Revenue Operations 52

Hospitality Tech

JULY 8, 2025

Holder has over 25 years of experience with Krispy Kreme, including as Senior Director of Consumer Insights, and has led brand marketing, innovation, research & development, and manufacturing services. Transaction Details The transaction is expected to close by the end 2025, subject to customary closing conditions.

Operations 52

Operations Branding Closing Revenue 52

Skift Blog

JUNE 15, 2025

It’s likely a more significant revenue driver compared to individual consumer sales. The platform by San Francisco-based Canary includes products for mobile check-in and checkout, upselling, guest messaging, and digital tipping. Kolet, an eSIM app that raised $10 million, also promotes its B2B offering for travel companies.

Travel 252

Travel B2B Tourism Business 252

Hospitality Tech

JULY 14, 2025

Our job is to help operators make every guest visit count — whether thats boosting check averages with strategic upsells, reducing wait times with faster fulfillment, or delivering a unified technology experience that ensures every guest leaves satisfied." "Traffic is down, but expectations arent," said Amir Hudda , CEO of Qu.

Sales 92

Sales Operations Upsell Dining 92

Hospitality Tech

JUNE 10, 2025

“With new product capabilities, AI-powered tools, and Symbiosys’ offsite reach, businesses of any size can now connect with high-intent consumers seamlessly. Symbiosys’ self-serve platform lets advertisers run campaigns across search, social, and display, all integrated with DoorDash’s closed-loop measurement system.

Hiring 52

Hiring Small Business Retail Branding 52

Hospitality Tech

JULY 14, 2025

According to new consumer research conducted by OpenTable: 1 54% of Americans research a restaurant before booking, and those that do spend around 21 minutes doing so. New upsell and cross-sell capabilities prompt guests with timely, high-margin add-ons at both kiosks and POS. Thats lost time in their days they cant get back.

Operations 52

Operations Upsell Dining Services 52

STAAH

MARCH 17, 2024

Ideally located in the corporate hub, close to the mall and shopping in Ahmedabad [Gujarat], Ramada by Wyndham – Ahmedabad is a four-star property patronised by business and leisure travellers. Closing out fully booked dates is a breeze. It also resulted in lost staff morale.

Overbooking 105

Overbooking OTA Revenue Upsell 105

Hotel Speak

OCTOBER 10, 2024

By automating many of the time-consuming aspects, like room block management and rate tracking, hotel teams can operate more efficiently, maximize revenue from group stays, and focus on creating exceptional guest experiences. We prioritize quality partnerships and are excited to build a strong relationship with Cloudbeds.”

Events 103

Events Sales Operations Sales Process 103

Cloudbeds

APRIL 8, 2024

It can be customized to fit your brand, cater to international audiences with multi-language and currency options, and offer add-ons or upsells to help you increase revenue. Upsells and add-ons. A booking engine offers real-time availability, secure payment processing , and instant confirmations. Travelers crave experiences.

OTA 98

OTA Average Length of Stay Upsell Revenue 98

Hotelier Magazine

MAY 4, 2023

However, they quickly learn they are less sore as they are not carrying so much weight at such a distance, they have bigger table bills as a result of better guest attention and upselling, with better service, they also can expect better tips. With the walking time eliminated, the server can now focus on guest satisfaction and upselling.

Operations 106

Operations Hotels Services ROI 106

Cloudbeds

MARCH 15, 2023

Hotels can bid on metasearch advertising placements and pay when consumers click on the ad. Ensure the booking process is limited to two or three steps and includes a rate checker so consumers can compare prices from your website to increase conversion rates. Mobile usability will maintain the competitiveness of your channel.

OTA 99

OTA Sales Revenue Hotels 99

SiteMinder

SEPTEMBER 4, 2023

Collecting data, prioritising attention to detail, and optimising personalisation are all keys to perfecting upsells and ancillary services. Our previous low-quality channel manager made this an arduous and time-consuming task for our staff.” Further to that, it opens up opportunities to unlock more revenue for the business.

Operations 98

Operations Revenue Hotels OTA 98

Amadeus Hospitality

APRIL 11, 2023

This is true guest personalization come to life, and a valuable upsell opportunity for the hotel. Aligning closely with today’s digital nomads or “bleisure” travelers, Excited Experientialists are a mid to high income group with flexible working options and often, no children at home.

Travel 98

Travel Services Upsell Hospitality 98

Hotel Speak

AUGUST 9, 2023

It is a holistic endeavour that involves a toolkit of methodologies such as market analysis, demand forecasting, dynamic pricing, personalized segmentation, distribution channel optimization, length-of-stay considerations, upselling, cross-selling, and seamless technological integration.

Revenue Management 52

Revenue Management Revenue Management Upsell 52

TravelNet

JUNE 27, 2023

Whether it’s a minimum length-of-stay, closed arrival, or closed departure, you have the power to tailor your search and maximize booking success. Seamlessly upsell guests or fill gaps for odd lengths of stay by exploring all units at your disposal.Your booking potential knows no bounds.

Minimum Length of Stay 52

Minimum Length of Stay Upsell Closing Consumer 52

SiteMinder

JUNE 12, 2024

Upselling and cross-selling strategy pricing Upselling and cross-selling revolve around enhancing guest value. Upselling encourages guests to opt for a higher-value product or service, like choosing a suite over a standard room. They took a lot of guesswork and personal judgement out of the equation.

Yield Management 98

Yield Management Management Revenue Management Revenue 98

Cloudbeds

OCTOBER 9, 2024

By automating many of the time-consuming aspects, like room block management and rate tracking, hotel teams can operate more efficiently, maximize revenue from group stays, and focus on creating exceptional guest experiences. We prioritize quality partnerships and are excited to build a strong relationship with Cloudbeds.”

Events 59

Events Sales Operations Sales Process 59

SiteMinder

JULY 13, 2024

It involves the use of data and analytics to help you keep track of supply and demand so you can make predictions on consumer behaviour. Many businesses where consumers spend money have varying prices based on demand, supply and shifts in costs. This can only be done by measuring and monitoring the demand of your hotel rooms.

Revenue Management 98

Revenue Management Revenue Management OTA 98

Hotel Business

SEPTEMBER 17, 2024

A study published by Medallia in early 2024 found that 61% of consumers are willing to spend more for personalized experiences. This could require close attention to guest booking decisions or may be based on conversations between travelers and hotel staff during their stay. Research shows that this pursuit is not in error.

Revenue 52

Revenue Revenue Management Consumer Travel 52

Hotelier Magazine

JULY 4, 2023

More and more Canadian consumers and employees seem to appreciate the simplicity and interactivity provided by kiosk technologies. Kiosks can promote local attractions so guests knows what’s in close proximity to a hotel,” says Michael Cann, VP of Business Development, Smartek Systems.

Services 52

Services Forecasting Hotels Marketing 52

Hospitality Tech

JULY 6, 2025

Holder has over 25 years of experience with Krispy Kreme, including as Senior Director of Consumer Insights, and has led brand marketing, innovation, research & development, and manufacturing services. Transaction Details The transaction is expected to close by the end 2025, subject to customary closing conditions.

Operations 52

Operations Services Branding Closing 52

Inn Quest

MAY 11, 2023

For instance, a hotel close to a well-liked ski resort might raise its rates in the winter when skiing is in high demand. Additionally, upselling additional services or goods through bundling enables hotels to increase revenue. On the other hand, hotels can offer discounts off-peak to draw guests and keep occupancy levels high.

Revenue 88

Revenue Occupancy Hotels Marketing 88

BCV

JULY 20, 2021

These stats, which come from Sprout Social, don’t get any better when you consider that 40% of consumers expect a response within the first hour, and 79% expect that answer in the first 24 hours. Consumers want the information they need, quickly, whenever they want it, and on any channel they choose. #3:

Hospitality 52

Hospitality Branding Business Closing 52

Cloudbeds

JULY 15, 2023

And when you receive a new booking from an OTA, it will show up in your Channel Manager (and PMS /CRS), and that room’s availability will be closed automatically across all distribution channels. Without any tool, it’s a time-consuming job to log into each channel’s extranet and update ARI several times per day. What’s a closeout?

Management 76

Management OTA Cancellation Overbooking 76

Xotels

APRIL 3, 2024

Guest & Market Segmentation Hotel market segmentation is an important component of effective revenue management, allowing hotels to target diverse consumer groups based on their behaviours and budget levels. Mapping out these questions out in your strategy will help to set realistic goals.

Revenue Management 76

Revenue Management Revenue Management Ancillary Revenue 76

Catala Consulting

DECEMBER 28, 2023

In recent years, the hospitality industry has seen rapid changes in guest expectations, largely driven by technological advancements and changing consumer values. Catala Consulting works closely with hoteliers to develop and implement customized strategies that meet their specific needs and goals.

Management 52

Management Revenue Management Revenue Hotels 52

TravelNet

NOVEMBER 15, 2022

By asking this updated version of the question, we can still flush-out whether guests are part of a group, event, or a corporate rate program, but we can also sometimes also discover opportunities to cross-sell, upsell, all while helping guests plan their overall experience. Do you wanna book it? vs. May I secure that for you?

Sales 52

Sales Hospitality Upsell Consumer 52

Little Hotelier

OCTOBER 13, 2024

On the flipside, 78% of consumers have bailed on a transaction or not made an intended purchase because of a poor service experience. A recent survey found that the owner’s desires and convenience was the top priority, with the pet’s comfort and fun a close second priority. A small minority cited keeping costs down as being a priority.

Services 52

Services Hotels Travel Consumer 52

Cloudbeds

JANUARY 10, 2025

Upsell and cross-sell. Monitor performance Keep a close eye on your ad spend, bids, clicks, and conversion rates across channels to ensure youre generating the best performance possible within your allocated budget. Unlike OTA bookings, direct bookings allow you to collect guest contact information at the time of reservation.

Cost Per Click 52

Cost Per Click Marketing Market OTA 52