Hotel Business

FEBRUARY 27, 2025

Marriott International has appointed Carolina Voullieme as multi-property director, sales and marketing, overseeing both the Aruba Marriott Resort & Stellaris Casino and the Grand Cayman Marriott Resort. She then became the director of sales at both the San Juan Marriott Resort & Stellaris Casino and the Grand Cayman Marriott Resort.

Sales

Horizon Hospitality

JULY 23, 2025

A specialized recruiter can present qualified candidates within days, not weeks—minimizing lost revenue from understaffing or operational inefficiencies. At Horizon Hospitality , we’ve helped hundreds of hospitality businesses—from casinos to senior care facilities—secure the leadership talent they need to thrive.

ROI

Hospitality Tech

AUGUST 11, 2025

This includes having a centralized view of each guest, from past dining preferences to casino player profiles, and empowering staff to deliver more informed, personalized service, and help guests maximize the value of their Genting Rewards. This has helped improve the operational efficiency of its hotel and deliver better guest experiences.

Resorts

Hotel Speak

OCTOBER 31, 2024

How can hoteliers adopt this approach and what benefits can they expect from focusing on revenue per available guest? By moving to a RevPAG (Revenue Per Available Guest) approach, even just across golf and spa, you can grow the revenue per guest by 10%, per visit. Marshall: General Manager’s have always been measured on RevPAR.

Hospitality

Hospitality Tech

JUNE 16, 2025

Stay Package Entitlement New Dynamic ) , a technology breakthrough that increases ancillary revenue and guest personalization by simplifying how hotels sell and fulfill packages. OPERA Cloud is a composable, unified hospitality platform that enables hotels, resorts, and casinos to streamline operations and drive growth.

Services

Hospitality Tech

JUNE 16, 2025

The result is a fully integrated platform that empowers operators to streamline operations, drive revenue, and elevate the guest experience from pre-arrival through the on-property journey. OPERA Cloud is a composable, unified hospitality platform that enables hotels, resorts, and casinos to streamline operations and drive growth.

Operations

eHotelier

JULY 9, 2025

One especially alarming experience involved a well-known Italian restaurant brand generating over $500 million in annual revenue. In nearly every instance, the culprit wasn’t an obvious allergen—it was something hidden: a blended oil, a co-packed sauce, or an off-site manufactured item that staff were unaware contained allergens.

Hospitality

Hospitality Tech

JUNE 23, 2025

million in direct booking revenue so far this year — not through aggressive marketing or deep discounts, but by simply following up with guests who almost booked 1. In its first week, the tool reclaimed over $36,000 in lost revenue. million in reclaimed revenue. million in revenue through their own websites.

Travel

Hospitality Tech

JUNE 16, 2025

Stay Package Entitlement New Dynamic ) , a technology breakthrough that increases ancillary revenue and guest personalization by simplifying how hotels sell and fulfill packages. OPERA Cloud is a composable, unified hospitality platform that enables hotels, resorts, and casinos to streamline operations and drive growth.

Management

Hospitality Tech

JUNE 9, 2025

Early adopters include luxury resorts, casinos, and lifestyle hospitality groups. 6/5/2025 One Bad Click Could Cost You the Booking Conviva’s 2025 State of Digital Experience Report highlights how widespread poor digital experiences are driving significant consumer frustration and revenue loss across industries.

Operations

eHotelier

JULY 16, 2025

Casino & Hotel Virginia About us. | Start Learning

Operations

Hospitality Tech

JUNE 23, 2025

million in direct booking revenue so far this year — not through aggressive marketing or deep discounts, but by simply following up with guests who almost booked 1. In its first week, the tool reclaimed over $36,000 in lost revenue. million in reclaimed revenue. million in revenue through their own websites.

Operations

eHotelier

AUGUST 3, 2025

One especially alarming experience involved a well-known Italian restaurant brand generating over $500 million in annual revenue. In nearly every instance, the culprit wasn’t an obvious allergen—it was something hidden: a blended oil, a co-packed sauce, or an off-site manufactured item that staff were unaware contained allergens.

Hospitality

Hospitality Tech

JUNE 23, 2025

His experience, leadership, and deep understanding of our space make him the ideal choice to guide the company into its next chapter.” “I am honored to serve as the next CEO of this exceptional company and work with our talented teams globally to deliver differentiated revenue management solutions to the hospitality industry,” said Zoghlin.

Scale

eHotelier

JULY 14, 2025

Copyright © eHotelier 2025 Menu

General Manager

Hospitality Tech

JUNE 9, 2025

Early adopters include luxury resorts, casinos, and lifestyle hospitality groups. 6/5/2025 One Bad Click Could Cost You the Booking Conviva’s 2025 State of Digital Experience Report highlights how widespread poor digital experiences are driving significant consumer frustration and revenue loss across industries.

Consumer

Skift Blog

JULY 23, 2025

Skift Take: Accor gets just 5% of its revenue from the U.S. and it wants more. We may see more European and Asian hospitality brands doing deals to gain a presence in Vegas. Read the Complete Story On Skift

Revenue

Hotel Business

FEBRUARY 12, 2025

FreshAir Certified addresses these challenges by enabling hotels to offer guests rooms with scientifically verified, high-quality indoor air, meeting the growing demand for personalized, wellness-focused accommodations while creating a new, effortless revenue stream, according to the company. Early results indicate that U.S.

Ancillary Revenue

Hospitality Tech

JUNE 23, 2025

million in direct booking revenue so far this year — not through aggressive marketing or deep discounts, but by simply following up with guests who almost booked 1. In its first week, the tool reclaimed over $36,000 in lost revenue. million in reclaimed revenue. million in revenue through their own websites.

Scale

Hospitality Tech

JUNE 9, 2025

“Brands are craving revitalization, and were rolling out an aggressive roadmap filled with new products and features specifically designed to spark innovation and drive revenue growth.” What’s Inside PAR® Engagement: One Unified Flywheel. Early adopters include luxury resorts, casinos, and lifestyle hospitality groups.

Operations

Hospitality Tech

JUNE 9, 2025

“Brands are craving revitalization, and were rolling out an aggressive roadmap filled with new products and features specifically designed to spark innovation and drive revenue growth.” What’s Inside PAR® Engagement: One Unified Flywheel. Early adopters include luxury resorts, casinos, and lifestyle hospitality groups.

Operations

Hospitality Tech

JUNE 9, 2025

“Brands are craving revitalization, and were rolling out an aggressive roadmap filled with new products and features specifically designed to spark innovation and drive revenue growth.” What’s Inside PAR® Engagement: One Unified Flywheel. Early adopters include luxury resorts, casinos, and lifestyle hospitality groups.

Operations

Hotel Business

APRIL 17, 2025

So, hoteliers are tasked with finding sources of revenue beyond bookings. Start unlocking new revenue streams today In-room TVs are a great way to drive non-room revenuetoday and tomorrow. Start unlocking new revenue streams today In-room TVs are a great way to drive non-room revenuetoday and tomorrow.

Hospitality

Skift Blog

MARCH 26, 2025

Integrated resorts could boost revenue, but there's also the risk of losing Chinese tourists, a market already shrinking over safety worries. Skift Take: To gamble or not to gamble, that's Thailand's dilemma. Peden Doma Bhutia Read the Complete Story On Skift

Casinos

Skift Blog

JULY 31, 2024

Skift Take: America's casino resort giant posts record revenues, buoyed by a recent loyalty alliance with Marriott. But Las Vegas's Formula 1 fever appears to be cooling, casting a shadow over the fourth quarter. Sean O'Neill Read the Complete Story On Skift

Resorts

Hotel Speak

NOVEMBER 19, 2024

When it comes to revenue management, casino resorts require a different approach than traditional hotels. Implemented effectively, a solid casino-centric revenue management strategy can help casino managers market their casino to the right audience and price their products to boost bottom-line revenue.

Casinos

Intelity

MARCH 8, 2023

Integrating existing casino loyalty programs and in-app gaming into a branded mobile app for your property enhances the guest experience and drives additional revenue When it comes to casino hotel customer retention, casino loyalty programs are key. Enter branded mobile apps.

Casinos

Lodging

FEBRUARY 8, 2024

MCR welcomed Sameer Mehra as chief revenue officer. With 25 years of hospitality experience, Mehra will lead the company’s revenue and sales team. Previously Mehra served as the chief revenue officer for Hersha Hospitality Management.

Hospitality Management

Lodging

JUNE 27, 2024

Duetto offers solutions that simplify hotel operations and optimize revenue. More than 6,000 hotel and casino resort properties […] The post GrowthCurve Capital Acquires Duetto appeared first on LODGING Magazine.

Casinos

Hotel Business

JULY 19, 2024

LRGC Gaming Investors LLC, an affiliate of The Cordish Companies , marked a significant milestone in the construction of the first land-based casino in the Shreveport-Bossier market during the topping-off ceremony for the more than $270-million Live! Casino & Hotel Louisiana. With the first land-based casino in the market, Live!

Casinos

Hospitality Tech

JUNE 23, 2024

The partnership enables casinos to maximize revenue by delivering personalized online guest experiences. At HITEC, visit the Duetto booth 1751 at HITEC or SHR at booth 447.

Casinos

Hotel News Resource

MARCH 17, 2023

Gaming revenue for Clark County in 2022 was $12.8 Las Vegas’s 38.8 million total visitors in 2022 was roughly 91.3% of 2019 levels and only 4.1 million below the peak number of visitors in 2016. billion, a new record for the market. Statistics from the Las Vegas Convention and Visitors Authority reflect 43.6 more than in 2021.

Casinos

eHotelier

DECEMBER 6, 2023

In this interview with Ronn Niccoli, Chief Marketing Officer of Resorts World Las Vegas, we learn about his approach to managing a large multi-faceted operation, how L&E has become an integral part of the revenue mix and what he’s done to craft a new casino resort brand in a crowded market.

Casinos

Hotel Management

JULY 9, 2024

Charlie Tickler, who joins from Novotel Melbourne South Wharf, is Director of Finance, bringing a wealth of financial experience and familiarity with the Novotel brand, while experienced commercial manager Ashish Rajput joins as Director of Revenue, having previously held the position of Director of Commercial at Sofitel Melbourne On Collins.

General Manager

Lodging

MARCH 28, 2024

Crestline Hotels & Resorts, LLC announced the appointment of Leah McFarland as senior vice president of revenue strategy. McFarland joins the Crestline team from MCR Hotels where she was vice president of revenue management and […] The post This Week’s Comings & Goings appeared first on LODGING Magazine.

Revenue Management

Hotel Business

DECEMBER 6, 2022

Hotels and casinos are ordering significantly more fresh and sustainable food items compared to a year ago, according to data from Source1 Purchasing , a purchasing technology and consulting company serving the lodging and hospitality sector. Hotels and casinos that choose cage-free eggs have the opportunity to promote that to their guests.

Casinos

Hotel News Resource

APRIL 17, 2024

In 2023, occupied room nights, as well as total occupancy (83.5%), continued to lag 2019 performance; however, like gaming revenue, the marketÕs ADR ($191.29) and RevPAR ($159.73) for 2023 reached record levels for the second year in a row.

Casinos