SiteMinder

OCTOBER 15, 2023

Examples of booking channels include your own website, online travel agents like Booking.com, metasearch sites like Google, traditional travel agencies, global distribution systems (GDS), and more. These booking channels are a ticket to accessing the millions of travellers around the world who could potentially be your guest.

Global Distribution System 59

Global Distribution System OTA Revenue Hotels 59

Little Hotelier

AUGUST 17, 2023

With most travellers focused on budget, a discounted price can be the difference between a potential guest choosing you over a competitor. Loss leader rooms can also become profitable through upselling and cross-selling. Discount pricing is the strategy of offering customers lower room rates than normal, usually to increase demand.

Hotels 98

Hotels OTA Upsell Cancellation 98

Clock Software Hospitality

NOVEMBER 24, 2020

Independent hotels have seen significant growth since online travel agencies transformed the hospitality market place. Independent hotels are the response to a growing demand for boutique hotels on the part of Millennial travellers. Some Guests are averse to being approached with an offer even if it is one they will benefit from.

Upsell 52

Upsell Hotels Accommodation Events 52

Cloudbeds

JULY 27, 2023

Travelers who click on your property’s link will be taken directly to the landing page you provide to complete the booking process. Moreover, today’s travelers are more price-sensitive than usual due to the current macroeconomic environment. Trivago won’t charge the hotel in case of a cancellation.

Cost Per Click 52

Cost Per Click OTA Digital Marketing Accommodation 52

Little Hotelier

MARCH 10, 2024

A hotel competitor analysis allows your hotel or small accommodation to compare the strengths and weaknesses of your local peers with your own business, so you can work on being the most attractive option for visiting travellers. You may be able to implement valuable upsells and add-ons.

Accommodation 52

Accommodation Hotels Services Market 52

MediaBoom

APRIL 5, 2024

Did you know that nearly 70% of travelers turn to search engines when planning their trips. With this in mind, understanding the full impact of travel marketing has never been more essential. Travel marketing targets potential tourists by promoting unique destinations, accommodations, and services through digital channels.

Marketing Strategy 85

Marketing Strategy Market Marketing Travel 85

Hotelier Magazine

JANUARY 24, 2024

He says the systems also provide an opportunity for upgrades, cross-sells or upsells, which might include a better room or a deal on a spa package. There could be a hotel [that a business traveller] stays at regularly that may not need to see the guest-service agent every time, or wait in line to get their key.

Business 59

Business Hospitality Email Marketing Management 59

Catala Consulting

JULY 30, 2023

Overbooking: Though counterintuitive, it helps mitigate revenue loss due to last-minute cancellations or no-shows. Channel Management: Ensures profitable utilization of distribution channels, such as online travel agencies (OTAs), direct bookings, and travel agents.

Revenue Management 52

Revenue Management Revenue Resorts Management 52

Fuel Travel

JANUARY 24, 2023

For example, Fuel Travel creates five triggered email templates for our hotel clients. Hotels using pre-arrival emails reported that 98% of their upsells came via emails before arrival rather than at the front desk. Reduce cancellations with confirmation emails that reassure guests. Second, is email marketing campaigns.

Email Marketing 52

Email Marketing Market Marketing Hotels 52

Social Tables

SEPTEMBER 22, 2017

Hotels hold so much information on what restaurants guests ask them to book, where they’re traveling from, and how much they spend on extras like room service or spa treatments. Email marketing, hotel productivity, and upselling are some of many ways to use this data. Naturally, hotels can’t please everyone.

Upsell 68

Upsell Cancellation Hotels Email Marketing 68

Q4Launch

FEBRUARY 3, 2022

Research Booking Pre-Arrival Arrival Occupancy Checkout / Departure Post-stay Research For us, this is called the “Dreaming” phase of the travel life cycle. For example, overly strict cancellation policies can deter some potential guests. Arrival First impressions are everything.

Marketing Strategy 52

Marketing Strategy Upsell Occupancy Hotels 52

Clock Software Hospitality

DECEMBER 8, 2020

Read more: Upselling as a Way of Improving Guest Loyalty Casting a wide net is one way to ensure full occupancy but it is hardly a profitable marketing approach in the long run. Many guests’ prospects are looking at last-minute travel opportunities, as 2020 has meant that many simply denied themselves the chance to plan a trip, to begin with.

Cancellation 52

Cancellation Hotels Services Occupancy 52

SiteMinder

JANUARY 8, 2024

There are always new strategies, traveller preferences, or industry technologies emerging to keep track of. From food and beverage to travel and tourism, any role within the hospitality sector requires providing a service to customers. Alternate operations in hospitality often rely on the success of the travel and tourism sector.

Operations 59

Operations Management OTA Hotels 59

Clock Software Hospitality

NOVEMBER 3, 2020

Here are some of the ways in which hotel PMS solutions can aid a hotel in improving daily operations: Increase RevPAR via Direct Bookings Online travel agencies (OTAs) allow hoteliers unlimited access to a large pool of potential guests, charging a commission for every booking made through them.

Hospitality 52

Hospitality OTA Revenue Management Hotels 52

Clock Software Hospitality

NOVEMBER 10, 2020

The lifespan of a guest’s loyalty is at the foundation of revenue optimization strategies, which is why during a travel drought such guests increase their value exponentially. During 2020 loyal guests have doubled their value to the establishment they frequent. What keeps a guest loyal is a topic of debate which never dies down.

Hospitality 52

Hospitality Services Upsell Cancellation 52

SiteMinder

JANUARY 8, 2024

There are always new strategies, traveller preferences, or industry technologies emerging to keep track of. From food and beverage to travel and tourism, any role within the hospitality sector requires providing a service to customers. Alternate operations in hospitality often rely on the success of the travel and tourism sector.

Operations 52

Operations Management OTA Hotels 52

Cloudbeds

FEBRUARY 28, 2024

When travelers make a hotel reservation, they expect a seamless experience , or they may decide to stay elsewhere. For hotels, meeting this expectation means moving away from manual processes and investing in booking software that allows travelers to book a room when they want on the channel of their choice. Generate more revenue.

Revenue Management 98

Revenue Management Revenue Hotels Operations 98

Xotels

APRIL 3, 2024

This segmentation involves identifying the purpose of the trip, differentiating between business and leisure travellers, and analysing various trends to enhance revenue performance. Focus on what leisure travellers want to add value to their stay. The graph considers cancellations and identifies peak or slow booking days.

Revenue Management 76

Revenue Management Revenue Management Ancillary Revenue 76

Inn Quest

MAY 11, 2023

With travel restrictions lifted, hotels are gearing up to welcome guests again. With the rise of alternative accommodations and online travel agencies, hotels need to adopt new strategies to attract customers and increase revenue. Positive word-of-mouth advertising can also help improve their reputation and bring more guests.

Revenue 88

Revenue Occupancy Hotels Market 88

Cloudbeds

JUNE 8, 2023

With the rise of chatbots and messaging tools across all business types, travelers expect to be able to communicate with their lodging provider before, during, and after their stay. Many travelers use Instagram and TikTok’s mobile apps for travel research, and by providing a link in your bio, you can convert these users.

Management 98

Management Hotels Revenue Digital Marketing 98

Cloudbeds

JULY 15, 2023

After all, travelers can’t book a property they don’t find! The same happens with a cancellation. It then pushes ARI updates to that channel and, for two-way sync, it imports reservations/cancellations into your Channel Manager, PMS, and/or CRS dashboard. With advanced channel management connections, the update is fast.

Management 76

Management OTA Cancellation Overbooking 76