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Contactless guest experience: How integrated technology makes it possible

Cloudbeds

To keep travelers on your site and away from OTAs, hotels must seamlessly integrate their booking engin e to facilitate online bookings. Include add-ons and upsells on your property’s website to increase revenue and allow guests to customize their stay with you. Watch the full session from Passport 2024.

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How decision intelligence unlocks hotel data for better insights

Cloudbeds

Consider booking patterns, cancellation rates, average length of stay, guest preferences for room amenities or dietary restrictions, website and app metrics, competitor rates, and market trends—the list goes on. Decision intelligence unifies the full range of pricing decision-making through both OTAs and direct bookings.

Upsell 105
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8 Essential Reasons to Optimize Your Hotel’s Booking Engine

STAAH

If you are a smart hotelier or any type of accommodation provider, you would not want to miss the chance of converting your website visitors from an OTA (or any other source) and bag the commission-free direct bookings. You can easily set up your booking cancellation policy on STAAH Booking Engine.

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Are You Losing Bookings? Common Website & Booking Engine Mistakes (And How to Fix Them)

STAAH

If your hotel site takes more than a few seconds to load, chances are guests are hitting the back button and heading elsewhere maybe to an online travel agents (OTAs) or a competitor down the street. STAAHs three-step journey to book seamlessly allows you to upsell extras or highlight your best packages, improving direct revenue.

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Hotel Pricing Strategy: 9 Key Factors To Drive More Bookings

STAAH

4) Flexible Cancellation Policy Guests are looking for flexibility , now more than ever. People are even ready to pay a better price in order to have the flexibility to cancel. You’ve captured the client; upselling helps grow the revenue from them. It is one of the most important strategies for hotels.

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The Future of AI in Hospitality is Now: Trends, Use Cases, and Opportunities for Hotels

AskSuite

An AI agent powered by large language models (LLMs) can respond instantly, confirm availability, upsell a suite with pet amenities, and share relevant reviewsall within the same conversation. Example : A traveler browsing a hotel’s website might ask, Do you have pet-friendly rooms available next weekend?

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Hospitality trends for 2023: what’s in and what’s out?

STAAH

In fact, OTAs such as Expedia have updated their algorithms to give preference to properties that have been called out by guests for their fantastic guest experience. In related trends, booking windows are much shorter and cancellation policies continue to be very flexible across the industry. Focus on customer experience.