eZee Absolute

FEBRUARY 12, 2025

If youre still relying heavily on OTAs, now is the time to push direct bookings with exclusive deals. Offering a slight discount for direct bookings , bundling services, or even running targeted ads can divert some of the OTA traffic straight to your hotel website , helping you save on hefty commission fees.

Revenue 52

Revenue Cancellation Overbooking Revenue Management 52

Little Hotelier

JULY 15, 2025

By formally confirming each booking, independent hotels provide guests with clarity, build trust with their customers, and can reduce instances of no-shows, because guests know it is their responsibility to show up (or face late cancellation/no-show fees). Small hotels only have a few rooms and a handful of staff.

Cancellation 52

Cancellation Upsell Hotels OTA 52

Cloudbeds

NOVEMBER 15, 2024

Consider booking patterns, cancellation rates, average length of stay, guest preferences for room amenities or dietary restrictions, website and app metrics, competitor rates, and market trends—the list goes on. Decision intelligence unifies the full range of pricing decision-making through both OTAs and direct bookings.

Upsell 105

Upsell Occupancy Revenue Management Revenue 105

BCV

JULY 21, 2025

Back to OTAs. If you want to protect margin, control the narrative, and grow loyalty, then your direct channel must: Match OTA ease-of-use Exceed OTA value perception Reinforce exclusivity, not undercut it You’re not just competing on price. In luxury hospitality, getting traffic isn’t the problem. It’s conversion.

OTA 52

OTA Sales Tools Cancellation Revenue 52

SiteMinder

JULY 20, 2025

Bidding platforms give you a quiet back door to move those vacant rooms, protecting the rates guests see on OTAs while topping up revenue that would otherwise slip away. Keep rooms selling year-round When a conference cancels or a storm rolls in, you need a fast outlet for distressed inventory.

OTA 52

OTA Hotels Cancellation Revenue 52

Hotel Speak

JULY 1, 2025

The guest review score is a critical KPI for accommodation providers, influencing everything from OTA visibility to guest trust. Do stricter cancellation policies impact revenue? So when Booking.com announced a major update to how these scores are calculated, the hospitality industry understandably had questions. It depends.

KPI 57

KPI Revenue Accommodation Cancellation 57

STAAH

APRIL 16, 2025

are performing across OTAs and booking sources. Booking Cancellation : Monitor cancellations by arrival date or cancellation date to improve rebooking strategies and reduce revenue loss. Rate Plan : See how different rate plans (standard, non-refundable, etc.)

Cancellation 69

Cancellation Average Daily Rate Revenue Marketing 69

AskSuite

JUNE 27, 2025

With AI-powered solutions like AI Reservation Agents , hotels can handle the majority of routine inquiries automatically — including availability checks, cancellation policies, rate details, and booking assistance. Automated customer service bridges this gap by delivering 24/7 availability without requiring your staff to be constantly online.

Services 88

Services Upsell Hotels Revenue 88

Cloudbeds

NOVEMBER 24, 2024

To keep travelers on your site and away from OTAs, hotels must seamlessly integrate their booking engin e to facilitate online bookings. Through a unified inbox, you and your hotel staff can quickly address questions from across different platforms, such as SMS, WhatsApp, and even OTAs like Airbnb.

Upsell 98

Upsell Services Accommodation Operations 98

SiteMinder

JULY 17, 2025

By listing your property on Tryp.com, you appear where these younger travellers are already researching trips, without relying solely on the usual OTAs. Because the platform curates packaged itineraries, cancellation volumes stay lower than on bargain-only flash-sale sites. Think room-service brunch or late checkout.

Average Daily Rate 52

Average Daily Rate Cancellation Hotels Travel 52

SiteMinder

JANUARY 22, 2025

higher than the prior year and more than 60% above the value-per-booking via OTAs (US$320); more than 35% above global distribution systems (US$380); and more than 15% above wholesalers, DMCs and tour operators combined (US$446). This figure was 8.5% The longest stays were in Portugal and the shortest stays were in Taiwan.

Revenue 59

Revenue Cancellation Global Distribution System OTA 59

SiteMinder

JULY 13, 2025

Competitive pricing: At just 7% commission, Blueground’s fee structure ensures more revenue flows to your bottom line compared to traditional OTAs that typically charge 15-25%. List your inventory in minutes, pay only 7% commission, and cancel anytime. This improved margin directly impacts your hotel’s profitability.

Revenue 52

Revenue Average Length of Stay Accommodation Occupancy 52

AskSuite

JULY 16, 2025

In a hotel setting, AI agents typically: Respond instantly to FAQs like check-in times, amenities, or cancellation policies. Combined with the convenience of multilingual support and 24/7 availability, AI eliminates booking friction, boosts traveler confidence, and reduces OTA dependence.

Hospitality 52

Hospitality Services Hotels Sales 52

eHotelier

JULY 2, 2025

riding the Booking.com ranking reshuffle rodeo Images by GuestRevu The guest review score is a critical KPI for accommodation providers, influencing everything from OTA visibility to guest trust. Do stricter cancellation policies impact revenue? Frequently Asked Questions Can higher commissions influence review scores? It depends.

Accommodation 52

Accommodation OTA Revenue KPI 52

Hotel Speak

MAY 14, 2025

Booking Platforms & OTAs booking lead times, cancellation trends, channel performance. Revenue & Guest Behavior: When do cancellations spike, and what are the patterns? Revenue Management Systems (RMS) historical pricing data, demand curves, forecasted occupancy. Work Order & Maintenance Logs (e.g.,

Management 50

Management Forecasting Occupancy Services 50

BCV

MAY 16, 2025

No endless scrolling through OTAs. How to Fix It Before You’re Cancelled (Quietly) You don’t need to build an in-house tech team or hire a Gen Z whisperer. Gen Z isn’t cancelling hotels out of boredom. They’re cancelling the ones that fail to meet them with energy, immediacy, and intention. No glossy brochures.

Cancellation 52

Cancellation Intent Branding Sales 52

Hospitality Tech

JUNE 5, 2025

55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues. The report, based on 223 million digital sessions and a survey of 4,000 consumers, reveals that: 91% of consumers had at least one frustrating digital experience in the past year.

Consumer 52

Consumer Retail Travel Branding 52

Little Hotelier

JULY 2, 2025

Outdated cancellation policies: Failing to update policies to align with changing local consumer protection laws. Hotel affiliate compliance If your hotel partners with OTAs, GDSs or travel agents, you’ll agree to a range of affiliate rules. Improper handling of guest data: Collecting unnecessary data and/or storing it insecurely.

Hotels 52

Hotels Business OTA Consumer 52

AskSuite

MAY 22, 2025

Hotels that provide this level of responsiveness via AI have seen direct bookings grow and OTA dependency shrink, thanks to: Smart integrations and availability/pricing conversations Real-time, multiple-channel traveler support Dynamic, human-like responses with appropriate tone and context 2.

Hospitality 52

Hospitality Scale Sales Travel 52

Hotelogix

APRIL 4, 2025

The OTA Balancing Act Online Travel Agencies (OTAs) can be your best friend or your worst enemy. Here’s how to strike the perfect balance: Use OTAs for research: 43% of travelers use OTAs for hotel bookings. Leverage price matching: Found a better deal on an OTA? Always worth a try!

Travel 52

Travel OTA Hotels Management 52

Hospitality Tech

JUNE 5, 2025

55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues. Gen AI provides an opportunity for the travel industry to reimagine the discovery and purchasing process for travelers.

Travel 52

Travel Consumer Retail Branding 52

Cloudbeds

MARCH 27, 2025

Online travel agencies (OTAs) captured 74% of hostel bookings globally a 1% increase compared to 2023. OTA bookings had the highest cancellation rate at 19%, followed by wholesale bookings at 14%. Weekends remained the main hub of activity, with 35% of reservations starting on Friday or Saturday, and 20% checking out on Sunday.

Average Daily Rate 40

Average Daily Rate OTA Cancellation Market Share 40

Hospitality Tech

JUNE 9, 2025

It enables schedule and rule enforcement, over-the-air (OTA) firmware and setting updates, notifications, as well as analytics and reporting for smarter energy management. 55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues.

Operations 52

Operations Management Consumer Branding 52

Hospitality Tech

JUNE 5, 2025

55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues. The report, based on 223 million digital sessions and a survey of 4,000 consumers, reveals that: 91% of consumers had at least one frustrating digital experience in the past year.

Consumer 52

Consumer Retail Travel Branding 52

gcommerce

APRIL 2, 2025

It took the risk out of running this type of media campaign from Google by allowing hotels to remove cancelled bookings from the commission payments. While its still working out kinks, this is an exciting first to market win for independent hotel booking platforms vs OTAs. Learn more here.

Digital Marketing 59

Digital Marketing Market Marketing Cancellation 59

Hospitality Tech

JUNE 9, 2025

It enables schedule and rule enforcement, over-the-air (OTA) firmware and setting updates, notifications, as well as analytics and reporting for smarter energy management. 55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues.

Consumer 52

Consumer Branding Hotels Operations 52

Hospitality Today

JULY 20, 2025

Increased risk for consumers : Travelers may face canceled trips or legal consequences if linked to knowingly fraudulent bookings. Jul 21, 2025 • Hospitality Is Google becoming the next big OTA? - As AI and immersive tools expand, Google’s deepening role in travel sparks both opportunity and concern. weve got you covered.

Travel 40

Travel Consumer Cancellation OTA 40

STAAH

JUNE 11, 2024

Finding the right balance between OTAs and direct bookings is a crucial strategy for hotels and accommodation providers for success. On one side, you have OTAs (online travel agents) that are vital distribution partners to liquidate unsold inventory and put heads in beds. There are some distinct advantages of partnering with OTAs.

OTA 110

OTA Shopping Occupancy Overbooking 110

Hotel Speak

MAY 30, 2024

The hospitality and travel industry is experiencing a spending surge, with online travel agencies (OTAs) like Expedia Group, Booking Holdings, Airbnb, and Trip.com Group collectively spending a record $4.08 Nonetheless, the OTAs are betting big and appear to remain hopeful for a bumper 2024.

OTA 103

OTA Market Marketing Travel 103

TravelNet

JULY 20, 2023

Listing your short-term rentals on Online Travel Agencies (OTAs) can amplify your visibility and attract potential guests, a phenomenon known as the Billboard Effect. As customers come to OTAs with specific desires, it’s crucial for hosts to meet and even exceed the expectations of prospective guests.

OTA 98

OTA Cancellation Branding Shopping 98

Hotel Speak

JANUARY 25, 2024

The battle for direct bookings has entered a new phase as online travel agents (OTAs) ramp up efforts to establish ownership of hotel guests and their booking journeys, a new report from hospitality technology specialist SHR Group reveals. A knock-on effect of this is that the revenues associated with organic search have fallen 15.3%

OTA 111

OTA Cost Per Click Hotels Cancellation 111

Inn Quest

OCTOBER 11, 2023

When it comes to planning a trip, choosing the right online travel agency (OTA) can make all the difference. In this blog, we’ll explore the top US-based OTAs of the year, helping you make an informed choice for your next adventure. Booking Flexibility: Look for options that allow changes or cancellations.

OTA 88

OTA Travel Cancellation Accommodation 88

TravelNet

AUGUST 3, 2023

Managing fees on online travel agencies (OTAs) can be a real headache for property managers. According to a new Forbes report, Airbnb customers in summer 2023 face a whopping average of 36% in added charges above the nightly rate, and the same is probably true for other OTAs. This increases your ranking on OTAs. More info here.

OTA 98

OTA Management Occupancy Services 98

Little Hotelier

MAY 31, 2023

What is the Booking.com cancellation policy? The Booking.com cancellation policy outlines the terms and conditions that apply when a guest cancels a reservation at your hotel. It includes specifics about refund procedures, penalties, and fees associated with cancellations.

Cancellation 52

Cancellation Revenue OTA Business 52

Hotelogix

OCTOBER 1, 2024

The travel industry has undergone many changes in recent years, and one area that’s constantly evolving is the world of Online Travel Agencies (OTAs). As we step into 2024, it’s clear that OTAs are not slowing down regarding innovation. Let’s dive into the top trends shaping the OTA landscape in 2024. 

OTA 52

OTA Travel Cancellation Services 52

Little Hotelier

AUGUST 1, 2024

Can hosts cancel a booking on Booking.com? Yes, as a host you can cancel a booking on Booking.com – but only when certain issues arise, such as no-shows, payment issues, double bookings or if a guest asks you to. As a host you probably know that Booking.com makes it simple for the guest to cancel.

Cancellation 52

Cancellation OTA Management Revenue 52

Little Hotelier

JUNE 30, 2023

What is the Expedia cancellation policy? Expedia provides a cancellation policy that allows users to cancel or modify their reservations without any charges or penalties within the first 24 hours. This can help to mitigate potential revenue losses from cancellations.

Cancellation 52

Cancellation Revenue Revenue Management Management 52