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Hotel Chargebacks Explained: Fight Disputes & Save Revenue

Hotelogix

Studies show that hotels lose up to 20% of their annual revenue to chargebacks caused by guest disputes, unclear cancellation policies, and OTA-related miscommunication. Unclear Policies: Guests may not understand cancellation fees or extra charges. Generic terms like “hospitality services” can confuse guests.

Revenue 40
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Brisbane shows resilience in aftermath of Cyclone Alfred, STR reports

Hotel Management

The impacts of Cyclone Alfred have been far reaching with the hospitality industry significantly affected by mass cancellations, according to the latest CoStar STR data.

Occupancy 130
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Report: Independent hotel guests want personalization over price

Hotel Business

. “While our previous research focused on property owners’ challenges, this report flips the script to understand what guests actually want from independent properties,” said Bobby Marhamat, CEO, TakeUp, an AI-powered revenue management platform purpose-built for independent hospitality properties.

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AI Agents in the Hospitality Industry: How to Use Them at Your Hotel

AskSuite

The hospitality industry is evolving rapidly, and guest expectations are rising just as fast. This is where AI agents in the hospitality industry come into play. What are AI Agents in the Hospitality Industry? In hospitality, 55% of guest chats are not sales-related —they’re general questions like “Do you have parking?”

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Innovative insurance for hoteliers: How the BeSafe and SiteMinder partnership drives revenue and guest satisfaction

SiteMinder

In todays competitive hospitality landscape, staying ahead means embracing change. With technology and personalised insurance products, this collaboration simplifies the hotelier’s role in managing bookings and cancellations while giving guests more flexibility and peace of mind.

Revenue 52
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5 Game-Changing Advantages of Automated Customer Service for Hotels

AskSuite

According to PwC, 70% of consumers now expect companies to offer self-service options, and the travel and hospitality sector ranks among the top industries adopting AI to meet this demand. But automation in hospitality isn’t just about speed. What Is Automated Customer Service in Hospitality? Let’s check it out!

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How Data Analytics in the Hospitality Industry and AI Are Transforming Hotel Operations

AskSuite

Data analytics in the hospitality industry is already guiding hotels in making smarter, faster decisions. The hospitality industry is under increasing pressure to deliver measurable results—faster booking conversions, leaner operations, and better communication. What Is Data Analytics in the Hospitality Industry?