United Airlines Cancels Some Newark Flights After FAA Staff Walkout
Skift Blog
MAY 2, 2025
Skift Take: The cuts show the strain on the aviation system due to staffing and outdated technology. Meghna Maharishi Read the Complete Story On Skift
Cancellation Related Topics 
United and American Pull Delhi Routes Amid Sudden India‑Pakistan Airspace Clash
Skift Blog
MAY 7, 2025
Skift Take: With key airports closed and flights canceled, the worry now is how far the disruption could spread and how long it might last. Read the Complete Story On Skift
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Hotel Chargebacks Explained: Fight Disputes & Save Revenue
Hotelogix
DECEMBER 17, 2024
Studies show that hotels lose up to 20% of their annual revenue to chargebacks caused by guest disputes, unclear cancellation policies, and OTA-related miscommunication. Unclear Policies: Guests may not understand cancellation fees or extra charges. Chargebacks are recurring in the hotel industry, costing hotels time and money.
Direct Booking Strategies: How to Promote Your Booking Engine Effectively
STAAH
JUNE 17, 2025
Flexible Cancellation Policies : In an unpredictable world, flexibility matters. Promote direct booking perks like free breakfast, flexible cancellation, or early check-in. d) Flexible Booking Policies Reduce booking anxiety by allowing free cancellations or easy date changes. This creates a sense of privilege and urgency.
Brisbane shows resilience in aftermath of Cyclone Alfred, STR reports
Hotel Management
MARCH 12, 2025
The impacts of Cyclone Alfred have been far reaching with the hospitality industry significantly affected by mass cancellations, according to the latest CoStar STR data.
Report: Independent hotel guests want personalization over price
Hotel Business
JULY 14, 2025
” The study also identified what prevents bookings: limited or no guest reviews (39%), uncertainty about cleanliness or quality (38%) and inflexible cancellation terms (29%). This underscores the importance of building strong online reputations and maintaining flexible, guest-friendly policies.
How to Attract More Bookings with Irresistible Hotel Packages
STAAH
JUNE 10, 2025
According to Expedia Group, packages often increase booking lead time, reduce cancellation rates, and boost total spend per guest by up to 30%. In today’s competitive travel market, bundling your offerings into creative packages isn’t just a nice touch, it’s a business strategy.
How to simplify hotel reservation confirmation
Little Hotelier
JULY 15, 2025
By formally confirming each booking, independent hotels provide guests with clarity, build trust with their customers, and can reduce instances of no-shows, because guests know it is their responsibility to show up (or face late cancellation/no-show fees). Small hotels only have a few rooms and a handful of staff.
Innovative insurance for hoteliers: How the BeSafe and SiteMinder partnership drives revenue and guest satisfaction
SiteMinder
APRIL 7, 2025
With technology and personalised insurance products, this collaboration simplifies the hotelier’s role in managing bookings and cancellations while giving guests more flexibility and peace of mind. Once integrated, BeSafe handles the bulk of insurance and cancellation processes, from booking insurance to processing refunds.
How decision intelligence unlocks hotel data for better insights
Cloudbeds
NOVEMBER 15, 2024
Consider booking patterns, cancellation rates, average length of stay, guest preferences for room amenities or dietary restrictions, website and app metrics, competitor rates, and market trends—the list goes on.
7 Hotel Revenue Management Mistakes Costing You Thousands Each Month
Catala Consulting
JULY 28, 2025
Set rate fences: protect higher rates with smart length-of-stay, cancellation, and channel rules. Offer clear direct booking benefits (upgrades, breakfast, flexible cancellation). Yet most hotels don’t run regular A/B tests on rates, offers, or even cancellation policies. Track your true CPA across channels.
Encore Profits: How Hoteliers Can Cash In on Ed Sheeran’s India Tour with Smart Revenue Strategies
eZee Absolute
FEBRUARY 12, 2025
Dont Let Overbooking or Cancellations Kill Your Revenue With a major event like this, cancellations and no-shows are inevitable. Some guests overbook, others change their plans last minute, and some simply forget to cancel.
Hurkle-Durkling: The Growing Trend for Cozy Getaways in 2025
Hotel Speak
FEBRUARY 6, 2025
Create a “Do Not Disturb” Haven: Introduce “Do Not Disturb” packages that include amenities like aromatherapy diffusers, noise-canceling headphones, and blackout curtains to ensure ultimate tranquility.
Asksuite + Expedia Integration: More productivity, fewer tabs, and centralized guest service
AskSuite
JULY 22, 2025
Fewer cancellations due to delayed replies OTAs like Expedia value fast response times — and so do travelers. True channel centralization The Expedia integration consolidates another key channel into your omnichannel platform , reducing switching between systems and boosting response control.
What is a bed bank? List of bed bank examples for hotels
SiteMinder
JANUARY 8, 2025
Assess the conditions of bed bank partnerships Before signing a contract with a bed bank, you must carefully evaluate the terms and conditions, including commission rates, payment schedules, and cancellation policies. This varies from bed bank to bed bank significantly, so check the fine print.
Reporting for Properties: Converting Your Data Into Strategy
STAAH
APRIL 16, 2025
Booking Cancellation : Monitor cancellations by arrival date or cancellation date to improve rebooking strategies and reduce revenue loss. Lead Time : Track how far in advance guests are booking useful for planning early-bird promotions and adjusting inventory.
HAC Holds Annual Conference in Ottawa
Preno
JUNE 24, 2025
Ihsain Chahim from BDC noted a key shift: “We’re seeing 40 per cent of Canadians cancel plans to travel to the U.S. Despite the political uncertainty, these relationships offer hope for continued collaboration. this summer. Instead, 86 per cent plan to travel within their province or to other parts of Canada.
The 15 Biggest Revenue Management Myths & Misconceptions
Xotels
JULY 11, 2025
When done right, it covers cancellations and no-shows without turning away actual guests. There are plenty of low-cost revenue management tools that get the job done if you know how to use them. Myth #5: “It causes overbooking and angry guests.” Only if you’re flying blind. Strategic overbooking is a science, not a gamble.
Booking.Yeehaw! Riding the Booking.com Ranking Reshuffle Rodeo
Hotel Speak
JULY 1, 2025
Do stricter cancellation policies impact revenue? Frequently Asked Questions Can higher commissions influence review scores? Booking.com scores are based solely on guest reviews and cannot be influenced by commission levels. It depends. Rodica advised discussing this with your Booking.com account manager for tailored data and insights.
New Loyalty Math: Half of Hotel Guests Say Programs No Longer Add Up
Hospitality Tech
JULY 31, 2025
Key capabilities include the ability to create and modify recurring meal plans, adjust company subsidies, request new restaurant options, schedule one-off meals for special events, and manage cancellations for holidays or other closures. According to ezCater, these enhancements cater to the evolving needs of modern, often hybrid, workplaces.
STAAH Product Updates You Can’t Miss – July 2025
STAAH
JULY 31, 2025
You can now link cancellation policies to specific payment types or gateways for greater flexibility when offering multiple payment options. Key Highlights: Link applicable payment gateways directly to cancellation policies. This ensures more flexibility and a smoother user experience during checkout.
Global business travel buyers retreat from U.S.
Hospitality Today
JULY 17, 2025
Hotels brace for revenue declines as business meetings are canceled, moved Abroad, or taken online Jul 18, 2025 Growing concerns over recent U.S. Hotels brace for revenue declines as business meetings are canceled, moved Abroad, or taken online Jul 18, 2025 Growing concerns over recent U.S. based meetings since April.
5 Game-Changing Advantages of Automated Customer Service for Hotels
AskSuite
JUNE 27, 2025
With AI-powered solutions like AI Reservation Agents , hotels can handle the majority of routine inquiries automatically — including availability checks, cancellation policies, rate details, and booking assistance. Automated customer service bridges this gap by delivering 24/7 availability without requiring your staff to be constantly online.
Broaden your hotel’s B2B reach with RateHawk
Hospitality Today
JULY 8, 2025
With its curated network of travel advisors and focus on high-value, low-cancel bookings, RateHawk is quickly becoming a go-to distribution partner for hotels
6 Steps on Building a Successful Corporate Relationship
Nuvho
APRIL 28, 2025
Prepare competitive corporate rates, fast check-in options, early breakfast hours, and flexible cancellation terms. Step 2: Tailor Your Offering Corporate guests value consistency, convenience, and flexibility. Craft packages that directly solve their needs without overcomplicating the offer.
Hotel bidding sites: The ultimate guide for hotel owners
SiteMinder
JULY 20, 2025
Keep rooms selling year-round When a conference cancels or a storm rolls in, you need a fast outlet for distressed inventory. Before you flip the switch, match room types carefully, test a handful of sample dates and confirm that cancellations flow back just as smoothly as new reservations.
Contactless guest experience: How integrated technology makes it possible
Cloudbeds
NOVEMBER 24, 2024
Not only are you collecting payment details ahead of time in case of cancellations or no-shows, but you can store guest payment details in the PMS so that when guests make a purchase on-property, it will be automatically charged to their folio, improving the guest experience.
What is hotel rate parity and why does it matter?
Little Hotelier
JULY 15, 2025
Ensure your website offers: Clear, user-friendly room selection with transparent pricing Secure, mobile-optimised booking process Real-time availability and instant confirmation Multiple payment options and flexible cancellation policies 5.
Luxury Guests Are Booking Direct—So Why Are You Still Losing Them?
BCV
JULY 21, 2025
Show the Perks, Not Just the Price Exclusive spa credits, upgrades, flexible cancellation—make sure it’s front and center. You’re competing on trust. Fix It Fast: 5 Moves to Plug the Direct Booking Leak 1. Use badges, tooltips, and comparison tables to make value obvious.
How SiteMinder and Blueground unlock extended-stay revenue for hotels
SiteMinder
JULY 13, 2025
List your inventory in minutes, pay only 7% commission, and cancel anytime. Simply join the Blueground Partner Network through SiteMinder and start today!
Booking smart in the age of hype
Hospitality Today
JULY 3, 2025
Advice: Booking directly can lead to better upgrades, room selection, and smoother customer service for cancellations or problems. Book directly with the hotel: Often, third-party sites (Expedia, Booking.com, etc.) must match prices available on the hotelâs own website due to rate parity.
How Hotels Can Use Data Analytics To Anticipate And Manage Peak Season Demands
Hotel Speak
MAY 14, 2025
Booking Platforms & OTAs booking lead times, cancellation trends, channel performance. Revenue & Guest Behavior: When do cancellations spike, and what are the patterns? Revenue Management Systems (RMS) historical pricing data, demand curves, forecasted occupancy. Work Order & Maintenance Logs (e.g.,
How to Stop OTA Leakage and Reclaim Your Most Profitable Guests
BCV
JULY 21, 2025
Optimize the Booking Journey for Decision Confidence Eliminate friction in checkout: fewer steps, clearer perks, smarter UX Build trust with clear cancellation policies, secure badges, and flexible terms Use urgency – strategically limited availability, best-rate guarantees, or loyalty-based exclusives 5.
Tryp.com: Expert guide for hotel owners
SiteMinder
JULY 17, 2025
Because the platform curates packaged itineraries, cancellation volumes stay lower than on bargain-only flash-sale sites. Offer free date changes within a set window and clear cancellation terms. Packages display higher on Tryp.com’s search results and entice guests to book longer stays while protecting your average daily rate.
AI Agents in the Hospitality Industry: How to Use Them at Your Hotel
AskSuite
JULY 16, 2025
In a hotel setting, AI agents typically: Respond instantly to FAQs like check-in times, amenities, or cancellation policies. This means they can handle complex requests, understand traveler intent, and adapt to different communication styles, making them far more effective in delivering seamless service.
L.A.’s $30 minimum wage sparks hotel industry backlash
Hospitality Today
JUNE 29, 2025
Industry rebellion: Hotel owners are petitioning to suspend the ordinance and threatening to cancel service offerings, renovations, and room allocations for the Olympics. Key takeaways Historic wage hike: L.A. will gradually raise hotel worker wages from $20.32 to $30/hour by 2028, affecting hotels with 60+ rooms. Economic concerns: L.A.
New SiteMinder report reveals hotel revenue up to 60% higher from a direct booking than other booking sources
SiteMinder
JANUARY 22, 2025
Travellers booked earlier and cancelled less, with the average booking window extending to 32 days and cancellations falling below 20%. Ireland enjoyed the longest booking lead time (47 days), while Indonesian hotels enjoyed the lowest cancellation rate (12%).
How Data Analytics in the Hospitality Industry and AI Are Transforming Hotel Operations
AskSuite
JUNE 9, 2025
Pattern recognition: Machine learning algorithms can identify guest behavior trends (such as when and how guests are most likely to book or cancel) and recommend actions automatically—adjusting rates, triggering follow-up messages, or flagging leads for the sales team.
How Data Analytics in the Hospitality Industry and AI Are Transforming Hotel Operations
AskSuite
JUNE 9, 2025
Pattern recognition: Machine learning algorithms can identify guest behavior trends (such as when and how guests are most likely to book or cancel) and recommend actions automatically—adjusting rates, triggering follow-up messages, or flagging leads for the sales team.
RoomRaccoon Introduces RaccoonRev Plus: AI-Powered Pricing To Make Independent Hotels More Profitable
Hospitality Tech
JUNE 5, 2025
55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues. The report, based on 223 million digital sessions and a survey of 4,000 consumers, reveals that: 91% of consumers had at least one frustrating digital experience in the past year.
Research: Affordability, flexibility, local experiences key leisure travel drivers
Hotel Business
JANUARY 27, 2025
while 72% cited generous cancellation policies as critical to reducing booking uncertainty. Rising travel costs have led to increased demand for budget-friendly options, with discounts, bundled packages and flexible booking policies being among the top requests. Utilize personalization for higher conversions.
Booking.yeehaw! riding the Booking.com ranking reshuffle rodeo
eHotelier
JULY 2, 2025
Do stricter cancellation policies impact revenue? Frequently Asked Questions Can higher commissions influence review scores? Booking.com scores are based solely on guest reviews and cannot be influenced by commission levels. It depends. Rodica advised discussing this with your Booking.com account manager for tailored data and insights.
In times of uncertainty, hotels have a reason to lean in
SiteMinder
JUNE 22, 2025
Instead, they should be reimagined as flexible components of the guest journey – still tailored to what travellers value, but offered as optional based on their preferences – whether it’s opting out of daily housekeeping or introducing a flexible cancellation add-on.
Hotel invoice: Example and format guide
SiteMinder
DECEMBER 1, 2024
Managing complex room invoicing scenarios Choose an invoicing tool that can handle situations like group stays, extended stays, cancellations, split payments and bundled services like packages or events. Streamlining hotel invoicing with technology The best invoicing tools aren’t standalone solutions.
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