AskSuite

JUNE 27, 2025

24/7 Availability Without Overloading Reservation Teams Travelers don’t operate on business hours, but your reservation team might. Even more impressive, over 54% of guest interactions were handled outside business hours , fully managed by the AI agent. Want to know more about real-time data and how it affects your business?

Services

Cloudbeds

NOVEMBER 24, 2024

To keep travelers on your site and away from OTAs, hotels must seamlessly integrate their booking engin e to facilitate online bookings. Through a unified inbox, you and your hotel staff can quickly address questions from across different platforms, such as SMS, WhatsApp, and even OTAs like Airbnb.

Upsell

SiteMinder

JULY 13, 2025

The platform caters to high-value market segments including business travellers on extended assignments, individuals relocating for work, digital nomads, and corporate managers booking accommodation for their team. List your inventory in minutes, pay only 7% commission, and cancel anytime.

Revenue

SiteMinder

JULY 17, 2025

By listing your property on Tryp.com, you appear where these younger travellers are already researching trips, without relying solely on the usual OTAs. Because the platform curates packaged itineraries, cancellation volumes stay lower than on bargain-only flash-sale sites. Tryp.com has a 4.7 Think room-service brunch or late checkout.

Average Daily Rate

SiteMinder

JANUARY 22, 2025

higher than the prior year and more than 60% above the value-per-booking via OTAs (US$320); more than 35% above global distribution systems (US$380); and more than 15% above wholesalers, DMCs and tour operators combined (US$446). As trends change to mirror todays dynamic traveller, hotel businesses must remain flexible and responsive.

Revenue

AskSuite

JULY 16, 2025

More than just chatbots, these intelligent systems transform guest engagement, such as answering routine questions, capturing leads outside business hours, and centralizing communication across channels. In a hotel setting, AI agents typically: Respond instantly to FAQs like check-in times, amenities, or cancellation policies.

Hospitality

Hotel Speak

MAY 14, 2025

Booking Platforms & OTAs booking lead times, cancellation trends, channel performance. Step 2: Data Integration Once collected, unify the data across all platforms into a centralized locationoften via a Business Intelligence (BI) dashboard or analytics platform. families, business travelers)?

Management

eHotelier

JULY 2, 2025

riding the Booking.com ranking reshuffle rodeo Images by GuestRevu The guest review score is a critical KPI for accommodation providers, influencing everything from OTA visibility to guest trust. Do stricter cancellation policies impact revenue? Frequently Asked Questions Can higher commissions influence review scores? It depends.

Accommodation

Little Hotelier

JULY 2, 2025

Gain visibility and control over your hotel’s operations Little Hotelier’s all-in-one platform offers crucial safety and security, helping small accommodation businesses remain compliant. It instils trust and confidence in your guests, and gives your small business much-needed stability. Learn more Why does hotel compliance matter?

Hotels

BCV

MAY 16, 2025

No endless scrolling through OTAs. A slow response isn’t just poor form—it’s a business leak, dripping revenue and eroding brand perception, one missed message at a time. How to Fix It Before You’re Cancelled (Quietly) You don’t need to build an in-house tech team or hire a Gen Z whisperer. No glossy brochures.

Cancellation

Hospitality Tech

JUNE 5, 2025

55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues. Conversely, businesses that consistently deliver seamless digital experiences are rewarded: 93% of users return to a service after a great experience.

Consumer

AskSuite

MAY 22, 2025

In this article, youll learn how AI is taking shape in the hospitality industry, how it benefits hotels with practical use cases, and how to implement it in your business. Lets take a look! These interactions build trust and reduce friction in the booking process, leading to higher conversion rates and improved traveler satisfaction.

Hospitality

Hotelogix

APRIL 4, 2025

The OTA Balancing Act Online Travel Agencies (OTAs) can be your best friend or your worst enemy. Here’s how to strike the perfect balance: Use OTAs for research: 43% of travelers use OTAs for hotel bookings. Leverage price matching: Found a better deal on an OTA? Great for mixing business with pleasure!

Travel

Hospitality Tech

JUNE 5, 2025

55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues. Conversely, businesses that consistently deliver seamless digital experiences are rewarded: 93% of users return to a service after a great experience.

Travel

Hospitality Tech

JUNE 9, 2025

“Nomadix leveraged its expertise in digital security and cloud technologies to create an energy management solution that addresses many industry pain points for hotels,” said Jeff Johns, global vice president of EMS business development at Nomadix. These issues are not just operational annoyances; they have measurable business impact.

Operations

Hospitality Tech

JUNE 5, 2025

55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues. Conversely, businesses that consistently deliver seamless digital experiences are rewarded: 93% of users return to a service after a great experience.

Consumer

Hospitality Tech

JUNE 9, 2025

“Nomadix leveraged its expertise in digital security and cloud technologies to create an energy management solution that addresses many industry pain points for hotels,” said Jeff Johns, global vice president of EMS business development at Nomadix. These issues are not just operational annoyances; they have measurable business impact.

Consumer

STAAH

JUNE 11, 2024

Finding the right balance between OTAs and direct bookings is a crucial strategy for hotels and accommodation providers for success. On one side, you have OTAs (online travel agents) that are vital distribution partners to liquidate unsold inventory and put heads in beds. There are some distinct advantages of partnering with OTAs.

OTA

TravelNet

JULY 20, 2023

Listing your short-term rentals on Online Travel Agencies (OTAs) can amplify your visibility and attract potential guests, a phenomenon known as the Billboard Effect. As customers come to OTAs with specific desires, it’s crucial for hosts to meet and even exceed the expectations of prospective guests.

OTA

Inn Quest

OCTOBER 11, 2023

When it comes to planning a trip, choosing the right online travel agency (OTA) can make all the difference. In this blog, we’ll explore the top US-based OTAs of the year, helping you make an informed choice for your next adventure. Booking Flexibility: Look for options that allow changes or cancellations.

OTA

Hotel Speak

JANUARY 25, 2024

The battle for direct bookings has entered a new phase as online travel agents (OTAs) ramp up efforts to establish ownership of hotel guests and their booking journeys, a new report from hospitality technology specialist SHR Group reveals. A knock-on effect of this is that the revenues associated with organic search have fallen 15.3%

OTA

TravelNet

AUGUST 3, 2023

Managing fees on online travel agencies (OTAs) can be a real headache for property managers. According to a new Forbes report, Airbnb customers in summer 2023 face a whopping average of 36% in added charges above the nightly rate, and the same is probably true for other OTAs. Damage Deposit Airbnb: No damage fee for hosts!

OTA

Little Hotelier

MAY 31, 2023

What is the Booking.com cancellation policy? The Booking.com cancellation policy outlines the terms and conditions that apply when a guest cancels a reservation at your hotel. It includes specifics about refund procedures, penalties, and fees associated with cancellations. How do you deal with that as a host?

Cancellation

Little Hotelier

JUNE 30, 2023

What is the Expedia cancellation policy? Expedia provides a cancellation policy that allows users to cancel or modify their reservations without any charges or penalties within the first 24 hours. Knowledge of Expedia’s refund policy is a crucial aspect of managing a small hotel business effectively.

Cancellation

Hotelogix

OCTOBER 24, 2024

Your front desk staff can use a Hotel PMS to accept, cancel, and modify reservations based on your guests’ requirements. Not only this, a Hotel PMS plays a crucial role when it comes to helping you with all crucial business-related data, otherwise known as KPIs. For example, you sell your rooms on 5 OTAs.

OTA

Hotelogix

OCTOBER 3, 2024

In today's digital world, Online Travel Agencies (OTAs) like Booking.com and Expedia have become essential for hotels looking to reach a larger audience and increase bookings. OTAs offer unmatched exposure, but with so many hotels listed, it can be challenging to stand out. Why OTAs Matter for Hotels? 

OTA

Inn Quest

JUNE 6, 2023

When it comes to the future of online travel agencies (OTAs) and their role in the hospitality industry, there are a few key trends and factors to consider. In this post, let us focus on the reasons that will point toward the predictions and trends that have impacted OTAs.

OTA

Hotel Business

FEBRUARY 22, 2023

SiteMinder’s new Hotel Booking Trends report, a hotel commerce data analysis of more than 36,000 hotels and 450+ connected booking integrations, has revealed travelers booked their trips on average eight days earlier, and canceled their bookings 17% less year-on-year in 2022, despite a 24% increase in the average daily hotel room rate.

Average Length of Stay

Hotelogix

SEPTEMBER 17, 2024

One of the best ways to do that is by listing your property on Online Travel Agencies (OTAs). However, not all OTAs are the same, and choosing the right one can make a big difference in your hotel's success. What is an Online Travel Agency (OTA)? Make sure the OTA you choose reaches the audience you're targeting.

OTA

Cloudbeds

AUGUST 21, 2023

Additionally, you may distribute your hotel rooms across multiple third-party channels such as OTAs , GDS providers , or meta-search providers. An overbooking strategy is when a property purposefully books its inventory beyond capacity in anticipation that a certain amount of guests will cancel or not show up.

Overbooking

STAAH

MARCH 3, 2024

The vibrant city hotel’s revenue strategy, driven by STAAH’s OTA connections, resulted in a remarkable 300% year-on-year increase in direct bookings since the transition. Its unique blend of comfort accommodation and a stimulating atmosphere makes it a preferred choice for both business and leisure guests.

OTA

Social Tables

JANUARY 14, 2022

Many hospitality conferences and conventions were virtual or hybrid events , while others were forced to cancel altogether. Event attendees will have the opportunity to work with leading experts to analyze the current hospitality environment in addition to developing tangible best business practices they can take home.

Hospitality

STAAH

NOVEMBER 15, 2022

Business trips turn into leisure-filled days. In fact, OTAs such as Expedia have updated their algorithms to give preference to properties that have been called out by guests for their fantastic guest experience. Websites should not be designed based on your business needs but on users’ needs. Bleisure is here to stay.

Hospitality

Hotel Management

MAY 22, 2024

But if you break it down in terms of the players – OTAs, travel agencies, hotel websites and other players – all of them will be growing at a rate of somewhere between 6-10%. OTAs at the higher end of the range, 10%; hotels’ own websites, somewhere in the 8% range, but a really robust rate of growth. ’ That’s what we hear.

Travel

Hotelogix

SEPTEMBER 16, 2024

Whether managing a big hotel chain or a small boutique property, working with OTAs helps you reach more travelers and fill more rooms.    This blog will explain OTAs, how they work, and why they're essential for hotels. OTAs offer a platform where people can compare hotels, check prices, and book their stay instantly.

OTA

Cloudbeds

JULY 15, 2023

For growing hospitality businesses, a channel manager is a fundamental part of successful revenue management and distribution strategy. In this guide for hospitality professionals, you’ll learn all about Channel Managers, from how they work to what makes great software for your business specifically. What is a channel manager?

Management

SiteMinder

JULY 13, 2024

The growth of data that’s now readily available as well as the ways to track and analyse it provides a wealth of new opportunities for your business to turn a profit. Many businesses where consumers spend money have varying prices based on demand, supply and shifts in costs. Why is revenue management important for the hotel industry?

Revenue Management