Trending Articles

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How Hotels Can Use SEO to Book More Onsite Events

Hotel Speak

Event venues are everywhere these days, but hotels have something special that standalone venues often can’t match. When event planners can book accommodation, dining, and meeting spaces all in one place, it’s a game-changer. The challenge? Getting those planners to find your hotel when they’re searching online. That’s where SEO comes in.

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Kalibri Announces Launch of Hummingbird Market

Lodging

BETHESDA, Maryland—Kalibri announced the launch of Hummingbird Market, a hotel market intelligence platform designed to help owners, operators, developers, and investors make smarter decisions. The platform provides real-time insights that highlight market dynamics often missed by legacy data tools. Hummingbird Market delivers clear, detailed, and actionable insights to drive investment decisions.

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Automation for hotels: 7 best practices to save time

eHotelier

For Hotels For Professionals For Education Solutions Courses Certifications Immersive Learning Baseline Integrations Ritrovo Integration Maestro Integration Pricing Hotels and Education Individuals Resources News and Insights Tech.Ex Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Global News Suppliers Properties People Events Education Subscribe Log In Suppliers Automation for hotels: 7 best practices to save time Anna Randow Posted on 1 min ago Home Suppliers

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New Loyalty Math: Half of Hotel Guests Say Programs No Longer Add Up

Hospitality Tech

Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 7/31/2025 New Loyalty Math: Half of Hotel Guests Say Programs No Longer Add Up Hotels may still lead other industries when it comes to customer loyalty, but new data from Accenture reveals many programs are losing their luster.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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How Google’s AI search is reshaping hotel visibility

Hospitality Today

Hospitality.today™ Topics Subscribe Topics › Marketing › Search Marketing How Google’s AI search is reshaping hotel visibility Why conversational search changes the rules for hotel marketing and distribution Jul 31, 2025 Google’s AI-driven search has transformed how travelers find hotels, replacing simple keyword queries with complex, conversational requests.

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The Cost of Convenience: Why Pricing-Centric Revenue Management Is Failing Your Hotel

Hotel Speak

Over the past decade, the pricing-centric revenue management model has gained prominence within the industry. It’s a concept that promotes maintaining availability across all channels, even as demand is surging, relying solely on dynamic pricing to manage booking behaviour. This approach, favoured for its operational flexibility, requires that rooms always remain open to book, and availability should never be curtailed, even if it means selling out on a single night and preventing longer length-

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Why a Smarter Central Reservation System is a Strategic Advantage for Modern Hotel Portfolios

eHotelier

Discover 4 strategic ways an advanced CRS can help you scale efficiently and maximize revenue in today’s competitive market. In today’s fast-moving hospitality landscape, guest expectations are rising, distribution channels are multiplying, and technology is evolving at a record pace. To keep up, hotels need more than just basic infrastructure, they need systems that are.

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It's Time to Reboot Your Hotel's Operating System

Hospitality Tech

AI is evolving from a simple tool into the central nervous system for hospitality—unifying communications, optimizing workflows, and personalizing the guest journey to drive unprecedented profit.

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Kalibri launches Hummingbird Market

Hotel Business

Kalibri has launched Hummingbird Market, a next-generation hotel market intelligence platform designed to help owners, operators, developers and investors make smarter, faster decisions, according to the company. The platform provides real-time insights that reveal market dynamics often missed by legacy data tools, the company reports. The platform offers highly visual, granular intelligence across 334 U.S. markets and 975 submarkets, including deep views into occupancy, ADR, RevPAR, rate segmen

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The Three Imperatives: A New Playbook for Hotel Commercial Leaders

Demand Calendar

We are now in a new era that demands greater sophistication, agility, and a fundamental shift in how we approach revenue, data, and talent. Over the next 12 months, success hinges on mastering three critical imperatives rather than merely optimizing RevPAR or managing departmental budgets in isolation. This article cuts through the noise to focus on the strategic challenges that every commercial leader must confront head-on: The Profitability Puzzle: Shifting from a volume-based to a value-based

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Manager

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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7 Hotel Revenue Management Mistakes Costing You Thousands Each Month

Catala Consulting

Hotel revenue management isn’t just about pricing rooms. It’s about protecting every euro, pound, or franc your hotel works so hard to earn. Yet, time and again, we find that hotels, especially independent and boutique properties, are making avoidable hotel revenue management mistakes that silently bleed revenue. At Catala Consulting, we’ve worked with over 450 hotels across Europe and uncovered recurring patterns.

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Mindful AI Integration: Cendyn President Discusses AI-Enabled CRM Approaches

Lodging

The evolution of artificial intelligence continues to impact the hospitality industry in various ways. Plenty of companies are looking for ways to stay ahead of the curve by utilizing AI. Cendyn, an integrated hospitality solutions provider, is a prominent example; in March, the company advanced its business intelligence solutions with AI-enabled analysis to deliver actionable insights to hotel sales and marketing teams.

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eviivo Integrates SMS and WhatsApp into Unified Guest Messaging Hub

Hospitality Tech

The property management system now allows operators to manage all guest conversations—from texts to emails to OTA messages—in a single AI-powered inbox, citing open rates 5× higher than email.

OTA
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Key appointments: Crowne Plaza Dorsett, The Langham and Voco

Hotel Management

Voco Gosford pre-opening team revealed The pre-opening team for the Voco Gosford precinct has been announced with Bjoern Noeldner taking up the role of General Manager. Kristina Ayton has been appointed Director of Sales and Marketing; Natalie McGready as Executive Assistant Manager; Nicole Curran as Human Resources Manager and Janendra Rama as Financial Controller.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Mastering hotel profitability through STR® reports 

eHotelier

In today’s hospitality market, data isn’t optional—it’s your competitive edge. Hotel owners and general managers often sit through revenue meetings where numbers fly fast and jargon flows freely. RevPAR index, ARI, fair share—these aren’t just buzzwords. They’re the language of profitability. If you’re not fluent, you’re leaving money on the table.

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Hotel Marketing in 2025: Proven Strategies to Drive Direct Bookings

AskSuite

Explore proven hotel marketing strategies for 2025 designed to boost direct bookings, reduce OTA reliance, and maximize revenue through digital and automated channels. In 2025, hotels must move beyond relying on OTAs and embrace direct sales through targeted hotel marketing. According to Kalibri Labs via Hotel Tech Report , 27 % of hotel bookings now occur directly through the property , with another 25 % via the hotel website , totaling over half of reservations originating from hotel-owned cha

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Landingplace Hotels launches two new brands

Hotel Business

Landingplace Hotels has launched two midscale, conversion-focused brands. Landingplace Suites bridges the gap between extended-stay hotels and furnished apartments, offering flexible 30-plus night stays without leases, according to the company. The properties feature apartment-style suites that “combine home-like comfort with hotel convenience.” Locally inspired experiences, such as activated outdoor spaces, community rooms, food trucks and live music, create a “lifestyle-driven experience for l

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From Click to Confirmation: How to Create a Seamless Booking Journey for Your Guests

STAAH

Turn lookers into bookers with a seamless, connected booking journey powered by smart visibility and conversion tools. Ever get the feeling that people are landing on your hotel website but not quite making it to “Book Now”? You’re not imagining it. The hotel booking journey has evolved into a complex, non-linear path. It’s now a multi-tab, multi-device maze filled with browsing, comparing, and second-guessing.

OTA
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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CASE STUDY: How Texas A&M Hotel Improved Communications and Boosted Operational Efficiency with Maestro PMS and PurpleCloud

Hotel News Resource

Article - CASE STUDY: How Texas A&M Hotel Improved Communications and Boosted Operational Efficiency with Maestro PMS and PurpleCloud - By integrating an all-in-one PMS with smart housekeeping technology, the hotel streamlined communication and improved productivity across departments

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Why a Smarter Central Reservation System is a Strategic Advantage for Modern Hotel Portfolios

eHotelier

Discover 4 strategic ways an advanced CRS can help you scale efficiently and maximize revenue in today’s competitive market. In today’s fast-moving hospitality landscape, guest expectations are rising, distribution channels are multiplying, and technology is evolving at a record pace. To keep up, hotels need more than just basic infrastructure, they need systems that are.

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25hours to introduce four food and beverage venues to Sydney’s Oxford Street

Hotel Management

Ennismore’s 25hours brand is gearing up to make its Australian debut on September 25, with the opening of 25hours Hotel The Olympia, 1-11 Oxford Street, Sydney. The hotel, which is now taking bookings, is located on the heritage-listed site of the former West Olympia Theatre and the Grand Pacific Blue Room, which once shaped the city’s art and social scene.

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Logan Fish joins First Hospitality

Hotel Business

First Hospitality has appointed Logan Fish as senior director, business development. Building on his experience in hotel development and acquisitions, Fish will support in efforts to secure third-party management agreements and maintain a pipeline of new business. His role will also include cultivating relationships with key industry stakeholders, evaluating management opportunities, supporting all phases of the development process and representing First Hospitality at major industry conference

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Gilmer Apartment Hotel: Driving Direct Bookings with Smart Tech and Seamless Guest Experience

STAAH

With STAAH, Gilmer simplified rate management, enhanced guest booking experience, and grew direct reservations through Google and GDS. Tucked into the heart of Wellington’s buzzing CBD, just steps from Lambton Quay, Gilmer Apartment Hotel is a haven for business travellers who value independence, comfort, and convenience. Offering modern serviced apartments with kitchenettes, in-room washer/dryers, on-site parking, and complimentary gym access, this is more than just a place to sleep — it’s a sp

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Mobile Moments Matter to the Mobile-First Guest: How to Elevate Satisfaction and Operational ROI

Intelity

Are You Meeting the Expectations of Today’s Mobile-First Guest? The mobile phone is now the guest’s command center. Over 80% of travelers use their smartphones to check in, make service requests, and access hotel services. That’s why INTELITY’s combination of Nexus and GEMS is purpose-built to deliver seamless, mobile-first hospitality. With a mobile guest experience designed to feel intuitive and branded, you give your team a smarter way to meet modern expectations while maintaining service exc

ROI
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Personalisation Trends in Luxury Hospitality Highlighted at Arabian Travel Market 2025

Hotel News Resource

Article - Personalisation Trends in Luxury Hospitality Highlighted at Arabian Travel Market 2025 - 85% of hoteliers consider personalisation crucial for revenue growth. Next-Gen travellers seek meaningful experiences over opulent luxury.

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Hobart hotels gain ground as daily revenue slips across major cities, Accommodation Australia reports

Hotel Management

Accommodation Australia has released its mid-year hotel room report card for 2025, showing improved occupancy across the board but drops in average daily revenue for major cities. “The good news is all of Australia’s capital cities experienced an increase in average occupancy rates over the first six months,” said Accommodation Australia CEO James Goodwin.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Olympia Hospitality adds Hotel Genevieve to portfolio

Hotel Business

Olympia Hospitality has partnered with Mountain Shore Properties to assume management of Hotel Genevieve in Louisville. The 122-room property, located in the city’s East Market District, locally known as NuLu, marks a key addition to Olympia’s growing portfolio of design-forward hotels, according to Sara Masterson, president, Olympia Hospitality. “Hotel Genevieve is an incredible property and an integral part of Louisville’s lively hospitality scene,” she said.

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Preferred Hotels & Resorts Announces Partnership With DayBlink GPO

Lodging

NEW YORK—Preferred Hotels & Resorts announced a strategic partnership with DayBlink GPO (Global Procurement Organization) to support its member hotels in gaining control over their distribution ecosystem and reducing reliance on higher-cost channels. Phase one of the collaboration introduces chain-level agreements with Hotelbeds and WebBeds. “As the distribution landscape continues to evolve, it’s vital to work with partners who can boost both booking results and profitability for our

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One Card, Not Big Data: A Hotel's Guide to Guest Loyalty and Profits

Demand Calendar

The ongoing discussion about NPS is valid because listening is not the same as caring. But what if the problem isn't the NPS question itself, but the philosophy behind its implementation? What if we could use it not just to listen , but to build a culture of caring that drives real, daily improvement? Amidst the debate, I wanted to share a case where we successfully implemented a simple NPS system in a hotel setting.

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Ireckonu Unveils Integrated Marketing Automation to Turn Guest Data into Revenue

Hospitality Tech

Built on its powerful Customer Data Platform (CDP), the new tool lets hoteliers activate real-time guest data for hyper-targeted campaigns across email, SMS, and WhatsApp.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i