article thumbnail

Hotel upselling: Techniques, strategies, and examples

SiteMinder

What is hotel upselling? Hotel upselling is the practice of encouraging guests to purchase additional services or upgrades during their stay, beyond their initial booking. In this blog, you’ll learn all the tips you need to make upselling a success at your business. Table of contents Why is hotel upselling important?

Upsell 96
article thumbnail

Understanding Hotel Upselling: How&to Techniques for Hotel Event and Group Sales

Hotel News Resource

In the competitive world of hotel sales, finding ways to increase revenue is crucial which is where hotel upselling comes in! While attracting new clients is important, did you know that according to Forbes, the probability of selling to an existing customer is 60&70%, compared to just 5&20% for new prospects?

Upsell 85
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Maximising Hotel Profits Beyond Rooms

Hotel Management

From F&B and wellness to unique experiences and retail, discover four key strategies to maximise earnings beyond room sales. Income creatively generated from unique products and services can provide a significant supplement to traditional room sales – without the big price tag of infrastructure investment.

article thumbnail

Larry Bryant appointed Director of Sales & Marketing at La Peer Hotel in West Hollywood

eHotelier

In his new role, Bryant will lead all sales and marketing initiatives, with a focus on driving revenue, fostering sales goals and building strategic partnerships that deepen the hotel’s connection to West Hollywood’s cultural and creative communities. Receive daily leadership insights and stay ahead of the competition.

Sales 52
article thumbnail

Why is Upselling in Hotels Important

Inn Quest

An effective strategy that can help is to upsell additional services or products relevant to customers. Therefore, upselling in hotels is not only influential but cost-efficient as well. What is Upselling? Upselling is a sales strategy that offers consumers additional services or add-ons to increase revenue.

Upsell 88
article thumbnail

HITEC 2025: Infor, Plusgrade Integration Creates Upsell Opportunities for Hotels

Hospitality Tech

This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgrade’s proven upsell technology into the core guest journey. During Gibbs’ tenure, digital sales surpassed $30 billion in 2024, with over 50% of sales through digital channels.

Upsell 52
article thumbnail

Sales Is A Giving Profession

A Sales Guy

Sales is about giving. It’s not about the upsell. Sales is about giving your buyers, prospects, and customers a way to get to a better place tomorrow than they are today. Sales is about giving your buyers, prospects, and customers a way to get to a better place tomorrow than they are today.

Sales 112