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According to PwC, 70% of consumers now expect companies to offer self-service options, and the travel and hospitality sector ranks among the top industries adopting AI to meet this demand. 24/7 Availability Without Overloading Reservation Teams Travelers don’t operate on business hours, but your reservation team might.
What is a travel startup? A travel startup is an emerging company that uses innovative technology to solve specific pain points in booking, pricing or hotel operations. In this blog, we will break down what travel startups are, why they matter to hoteliers like you, and which solutions are easiest to plug into your existing stack.
This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgradeâs proven upsell technology into the core guest journey. This eliminates the need for an external media player, saving on additional expense and energy, for maximum ROI.
At the same time, travelers visit an average of 38 websites before they book accommodations , making standout content crucial. Hotel marketing refers to the set of strategies hotels use to attract, convert, and retain travelers through direct communication and owned digital channels. What is hotel marketing?
To remain competitive, hotels must adapt to the evolving expectations of tech-savvy travelers, who are increasingly demanding personalized guest experiences. Influencer marketing is shifting toward micro and nano influencers , who speak to smaller but more engaged travel communities, often with better results.
As competition intensifies and travelers become more selective, data analytics in the hospitality industry and AI are no longer buzzwords, but operational imperatives. This enables instant alerts on drops in conversion rates, underperforming channels, or missed upsell opportunities. But analytics alone isn’t enough.
As competition intensifies and travelers become more selective, data analytics in the hospitality industry and AI are no longer buzzwords, but operational imperatives. This enables instant alerts on drops in conversion rates, underperforming channels, or missed upsell opportunities. But analytics alone isn’t enough.
With consumer behaviours evolving, and the lines between tech platforms, marketing, and operations blurring, a modern strategy goes far beyond just listing rooms on online travel agents (OTAs). If youre only using it to manage availability, you’re missing out on serious ROI. 3) Advanced Strategies to Maximize Revenue a.
Upsell groups by offering live streaming of keynotes, ceremonies or special presentations directly to in-room TVs within the specific group room block. By showcasing these personalized, tech-forward touches, business travelers may consider your hotel for personal events, and vice versa.
million properties in 39 languages and opens your doors to a truly global traveller base. Hotels lean on the portal for three main reasons: Agoda’s marketplace pulls travellers from Asia-Pacific, Europe and the Americas , giving mid-scale properties a fresh flow of international bookings.
Revenue Stream #1: Upsells and Add-Ons for Guests Guests are willing to spend more if it enhances their experience. Travel insurance Companies like Generali and Roam , both Track Certified Partners , make it easy to add an insurance option at check-out. Saving guests time is always a value-add.
With more than 30 years of experience as a Hotelier representing; Luxury, Full-Service, Boutique, Extended Stay and Limited Service Brands, Mr. Riley has supported and achieved a ROI for the following; Wyndam Hotel & Resorts, Preferred Hotels Group, IHG, Hilton Hotels, Marriott Hotels, Interstate Hotels & Resorts & Hyatt Hotels.
Email Automation: Uses generative AI to manage high volumes of travel-related emails by extracting key information (like travel dates or party size) and generating personalized offers. This feature helps improve response speed, booking efficiency, and reduces staff workload. âSabreâs SynXis Concierge.AI SynXis Concierge.AI
This eliminates the need for an external media player, saving on additional expense and energy, for maximum ROI. Group Itinerary Builder â Designed to enhance group travel and events, this module allows attendees to explore resort experiences and manage their event schedules through an interactive, personalized guest portal.
The future of AI in hospitality is no longer a distant realityit’s starting now, transforming how hotels communicate with travelers, drive direct bookings, and streamline key functions in daily operations. This surge reflects growing investments in technologies that improve traveler experiences and operational agility.
HCN offers similar opportunities via its programmatic ad platform for brands wishing to connect with affluent traveling consumers who spend up to 3.5 Affluent travelers often have time to engage deeply with reading, and magazines provide a rich, immersive way to explore personal interests, passions, and current events.
It supports built-in features for Accrual and Trust accounting to maintain advanced deposits and bill payouts, owner commissions, credit-card commissions, travel agent payables, work order fees etc. This enables every traveler to take the AI Concierge with them wherever they roam to serve as a personal assistant throughout their stay.
👉 Read Also - Hotel Booking Tips: What Travelers Look for in Hotels in 2025 Recent studies show that hotels implementing modern POS systems report an average 23% increase in F&B revenue within the first 12 months of deployment. Multi-Currency & Multi-Language Support: Cater to global travelers with ease.
It supports built-in features for Accrual and Trust accounting to maintain advanced deposits and bill payouts, owner commissions, credit-card commissions, travel agent payables, work order fees etc. This enables every traveler to take the AI Concierge with them wherever they roam to serve as a personal assistant throughout their stay.
Thatâs a compelling ROI argument for sustainability-focused investments, especially when margins are tight. It supports built-in features for Accrual and Trust accounting to maintain advanced deposits and bill payouts, owner commissions, credit-card commissions, travel agent payables, work order fees etc.
It supports built-in features for Accrual and Trust accounting to maintain advanced deposits and bill payouts, owner commissions, credit-card commissions, travel agent payables, work order fees etc. This enables every traveler to take the AI Concierge with them wherever they roam to serve as a personal assistant throughout their stay.
Travelers now seek experiences that entertain, engage, and leave a lasting impression. Whether it's a solo business traveler , a family on vacation, or a digital nomad — each guest expects personalization, convenience, and novelty. These not only drive direct bookings but also help in upselling premium rooms or suites.
Enhanced Guest Experience Through Personalization Today’s travelers value personalization more than ever before. Loyalty programs help you capture valuable guest data —preferences, travel behavior, and booking patterns—which can be used to tailor future stays. Q3: Can loyalty programs increase direct bookings?
Intelligent hotels are embracing AI-based communication tools at a breakneck pace, not only to wow technology-aware travelers but also to automate operations, increase revenue , and establish long-term guest loyalty. Increased Spending: Customized recommendations open up more opportunities for upsells.
Generative Engine Optimisation (GEO) is transforming how hotels reach travellers by focusing on AI-friendly, context-rich content that stands out in AI-generated recommendations. Plan your emails around engaging content, such as events, travel tips, or exclusive insightsnot just promotions.
Did you know that nearly 70% of travelers turn to search engines when planning their trips. With this in mind, understanding the full impact of travel marketing has never been more essential. Travel marketing targets potential tourists by promoting unique destinations, accommodations, and services through digital channels.
80 DAYS Stand 1318 80 DAYS is an award-winning, full service creative and digital marketing agency that specialises in hospitality, working with some of the world’s most respected hotel and travel brands. Hoteliers, worry not – there’s still time to register for free here.
Did you know that 70% of travelers now plan their trips online , with mobile devices driving over half of all bookings? Travelers are booking smarter than ever, using search engines, OTAs, and social media to shape their journeys. This is the power of email marketing it keeps your hotel relevant, memorable, and approachable.
Operational efficiencies Implementation of technology should pay for itself, delivering a significant ROI as it improves overall profitability. In fact one in five travelling consumers want to be able to order digitally. Localised menus, authentic speciality dishes, and choice – all are important to today’s consumers.
Better upselling. Greater ROI. Being one of the most proactive businesses, hotels were quick to identify the changing preference of travelers and witness that guests these days are on WhatsApp — for everything. Be it solo travelers, couples, families, or busy business professionals, everyone wants to be reached out on WhatsApp.
Independent hotels have seen significant growth since online travel agencies transformed the hospitality market place. Independent hotels are the response to a growing demand for boutique hotels on the part of Millennial travellers. They can easily accommodate requests and improve loyalty and ROI with the help of just this one tool.
GuestJoy will further expand SiteMinder’s robust hotel commerce offering, allowing hoteliers to automate and digitise their guest communication, drive upsell revenues, and strengthen direct guest acquisition. GuestJoy has been a SiteMinder partner since 2017, with customers across the UK and Europe. About SiteMinder.
In todays fast-paced hospitality landscape, travelers expect quick, high-quality responsesregardless of their chosen communication channel. At the same time, a well-executed hotel guest messaging strategy drives revenue by increasing direct bookings, upsells, and loyalty. Lets get started! What is hotel guest messaging?
But many still question the ROI of deploying voice technology, when in fact, voice-enabled devices provide measurable business value to the hotel operator, as well as enhance the guest experience. New revenue opportunities Delivering value is paramount as travelers demand more for their money, especially in a tight economy.
It is the right technology in business that produces ROI. Upsell Other services: With the booking engine, you should be able to upsell your extra services along with accommodation, thus giving you a chance to increase your revenue. However, when it comes to finding a suitable online booking engine, it is easier said than done.
By Speleos Dravillas Despite a strong rebound in travel and room-night demand, gross operating profit (GOP) margins for select- and full-service hotels still haven’t returned to pre-pandemic levels. This not only bolsters company loyalty but can also drive upsell and future bookings at a much lower investment than front-desk staff time.
Hotels can deliver better service with a fully mobile platform, robust automation, mobile guest check-in and automated upsells that drive ROI. With turnkey access to OTAs and travel agents, hotels can diversify their revenue, capture high-value bookings, increase occupancy and eliminate double bookings. Stayntouch 2.0
This connects people researching travel or destinations with your hotel before they scroll to see other options. Performance Max and Demand Gen platforms also offer industry-specific performance data to give ad creators tailored recommendations for hospitality or travel ads.
Also known as customer acquisition cost (CAC), guest acquisition cost is the average amount of money a hotel spends to entice travelers to make bookings. When people plan a trip online, accommodation operators have opportunities to connect with them at various touch points on the traveler’s purchase journey.
Hotel bidding sites are online booking platforms that allow travellers to bid on hotel rooms at a lower price than the hotel’s advertised rate – sort of like a hotel metasearch where the guest names their price. Many travellers exclusively use bidding sites, knowing that this is where they can secure the very best deals.
After all, travelers can’t book a property they don’t find! Market reach A Channel Manager puts your property in front of more travelers than ever before. Higher ROI Channel Managers create new ways to sell existing inventory, resulting in a higher return on your investment in both your sales and marketing efforts.
Upsell your resources effectively. Upsell your resources effectively. This is why upselling your services at the front desk results in a low success rate. It is not just millennials but anyone traveling nowadays looks up to that. Should You Install Kiosks in Your Hotel? 10 Benefits of Hotel Self-Service Kiosks.
For hotels, that involves collecting and analyzing data across various sources, including your hotel website, social media channels, online travel agencies (OTAs), surveys, and more. Third-party data includes everything gathered from partner channels, including online travel agencies and social media. Marketing KPIs.
👉 Read Also - Hotel Booking Tips: What Travelers Look for in Hotels in 2025 6. The ability to generate comprehensive marketing reports allows properties to track campaign performance and adjust strategies accordingly for maximum ROI. 👉 Read Also - Innovative Horizons: How Hotels Are Changing 10.
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