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No need to obsess over RevPAR or lose sleep over ADR – there are much more important metrics out there for revenuemanagers. Revenuemanagement is not a walk in the park. The latest guide by Mews, the industry-leading hospitality cloud, explores the new success metrics for revenuemanagers.
The APAC RevenueManagement Summit returned to Melbourne this week under the fitting theme: Simply the Best. Just like in retail, every interaction is a chance to upsell, cross-sell, and reinforce brand loyalty, Kalan said. The panel explored broader market trends, owner expectations, and revenuemanagement best practices.
If there’s a sudden change, for example, an influx of last-minute bookings hits the system, the platform can enable revenuemanagers to adjust room rates dynamically to maximize revenue. DI can also be more proactive and suggest upsells tailored to guest profiles and booking patterns. Why it’s important for hotels?
Growing revenue from meetings and events requires essential collaboration between Marketing, Sales, and RevenueManagement : Marketing : Targets and attracts the right audiences and event types. Sales : Converts high-potential leads into booked events and upsells delegates on premium offerings.
Use revenue tech to your advantage Revenuemanagement systems (RMSs) have evolved to provide smarter segmentation and demand forecasting to tighten levels of granularity. Things like upselling, cross-selling ancillary services, and promoting on-site spend at restaurants, spas etc., can result in a stable revenue stream.
But luckily, there is a solution: Single-solution platforms that consolidate all essential hotel management tools into one complete system. Gone are the days of dealing with multiple systems for reservations, revenuemanagement, and guest engagement. Identify upselling opportunities to boost revenue.
This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgradeâs proven upsell technology into the core guest journey. âTogether, weâre bringing ancillary revenue into the digital core of hotel operations â where it belongs.
Digitalizing the journey: Mobile keys, on-the-go check-in, and seamless check-out “ At Salto, we believe access to technology should be so convenient that guests actually enjoy using it,” said Nora Urquiza, Hospitality Solutions Business Lead at Salto Systems. “ Receive daily leadership insights and stay ahead of the competition.
From making sure staff, guests, and smooth operations are all attended to, we can understand why revenuemanagement so frequently gets put on the back burners. So, let’s provide you with a list of revenuemanagement tools to simplify managing your hotel so much easier: What are RevenueManagement Tools?
Upsell with Mobile Solutions Leverage YCSs Mobile App for easy upselling and guest engagement. Embrace AI-Powered RevenueManagement Tools like YCSs RevenueManagement System (RMS) analyze booking trends, competitor rates, and market demand to optimize your pricing strategy during peak Songkran periods.
Bakul Mandal, Director of RevenueManagement, is a sharp strategist with more than 20 years of experience in driving performance and dynamic pricing. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Receive daily leadership insights and stay ahead of the competition.
A hotel commercial strategy is a coordinated business approach that integrates sales, marketing, revenuemanagement and distribution efforts to maximise total hotel revenue. What is a hotel commercial strategy? It aims to drive profitability and improve competitiveness in the market for a hotel business.
Upselling and Cross-Selling: Upsell Room Upgrades: Train your staff to offer room upgrades or premium amenities at check-in. Its intuitive front desk interface allows staff to manage reservations efficiently, while automated revenuemanagement tools help set competitive pricing strategies based on market analysis.
Zucchetti North America launches Lybra Assistant in North America Zucchetti North America has introduced Lybra Assistant, its next-generation revenuemanagement system (RMS), to the North American market. Plusgrade brings a new level of sophistication to upselling.
For example, does your reservation team struggle with outdated guest preferences, leading to missed upselling opportunities? Engage with key teams, such as reservations and marketing, to gather insights into the challenges they face. Is your marketing team having difficulty segmenting data or using it effectively for personalisation?
Business intelligence software To improve EBITDAR, teams can use business intelligence software to collaborate, identify opportunities to reduce costs, and find ways to increase revenue. 7 tips to improve EBITDAR As a profit metric, EBITDAR can be improved in two ways: increasing revenue and reducing costs.
Related Articles Sabre Hospitality partners with Golden Chain to increase revenue and drive sustainability by providing digital gift cards 6 June 2025 Japan’s Minacia Co., Receive daily leadership insights and stay ahead of the competition.
This not only streamlines the ordering process but also increases revenue opportunities for hotels by encouraging upselling and cross-selling. In-Stay Enhancements During their stay, guests can utilize SABA’s mobile ordering system, which enables them to order food, drinks, and services directly from their devices.
In addition to seamless integration for real-time updates, the STAAH multi-property SwiftBook with its advanced revenue optimisation features and detailed analytics has ensured the group is making smarter choices at both individual property and group level. The booking engine was customised to fit Chokhi Dhani’s brand needs.
An advanced channel manager, STAAH integrates with a number of PMS providers, making it a popular choice for many hoteliers. 7) Drive More Revenue with Upsell Tools Why stop at the room? An integrated upsell strategy not only increases revenue per guest but also enhances their stay.
But here’s the good news: a streamlined, intuitive PMS UX can turn hotel operations around—boosting staff productivity, enhancing guest satisfaction , and improving hotel revenuemanagement. This is a game-changer for efficient hotel revenuemanagement. Request a Demo With Hotelogix PMS
This enables instant alerts on drops in conversion rates, underperforming channels, or missed upsell opportunities. From revenuemanagement to communication, data-backed decisions are redefining how hotels operate daily. Below, let’s discover the specific areas where analytics and AI are generating the most operational impact.
This enables instant alerts on drops in conversion rates, underperforming channels, or missed upsell opportunities. From revenuemanagement to communication, data-backed decisions are redefining how hotels operate daily. Below, let’s discover the specific areas where analytics and AI are generating the most operational impact.
RevenueManagement Figuring out room prices can be tough. This led to a 30% increase in guest satisfaction scores, a 50% rise in upsells and cross-sells, a 35% growth in repeat booking rates, and a 20% reduction in marketing costs. Here are some examples. Hotel business intelligence helps you set the right price for each room.
This not only streamlines the ordering process but also increases revenue opportunities for hotels by encouraging upselling and cross-selling. In-Stay Enhancements During their stay, guests can utilize SABA’s mobile ordering system, which enables them to order food, drinks, and services directly from their devices.
Leading solution providers: STAAH Booking Engine , Channel Manager , Distribution , Reputation Management Oaky Upselling Solution RMS Cloud JLL Selfbook Contactless Technology , Hotel Financial Technology Submit an Article Advertisements Operational efficiency is the new growth engine About us
This issue is compounded by siloed teams: marketing has its own budget, and revenuemanagers typically control OTAs, leading to a lack of collaboration. You can also dedicate a portion of revenue from upsells and cross-sells to customers who booked directly, channeling it back into the marketing budget.
Next, feed Tryp.com booking data into your revenue-management system. Key next steps Activate Tryp.com in your channel manager, map each room and rate plan, then run a test reservation to double-check real-time sync. Payments slot neatly into existing gateways.
– CTA: [Book Your Midsummer Getaway] Why we love this: It leverages the nature-rich traditions of Midsummer while offering experiences perfect for upselling. Celebrate like a local – surrounded by nature, food, and fresh air. Ideal for countryside hotels or retreats near lakes, forests, or coastal areas.
6/30/2025 Duetto Introduces RMS for Limited-Service Hotels Duetto introduces GameTime, a streamlined revenuemanagement system (RMS) designed specifically for select-service and limited-service hotel brands. Whether general or front desk managers, our staff use it with ease and confidence. GameTime is already in use.
Data-driven decisions: The integration will enable hoteliers to make more informed decisions regarding operations, marketing, and revenuemanagement through real-time performance insights. Enhanced market insights: Hoteliers can harness STRâs robust benchmarking data to better understand market trends.
He will also play an intricate part in the development side for overall successes, representing Corporate, Owner’s, Sales, Operations, RevenueManagement and F&B at respective properties. Receive daily leadership insights and stay ahead of the competition. Receive daily leadership insights and stay ahead of the competition.
Leading solution providers: PAS Accounting Sojern Sales and Marketing Oaky Upselling Solution IDeaS RevenueManagement Systems EHL Hospitality Business School Education Submit an Article Advertisements Edward Leenders appointed General Manager at the Woodward Auberge About us
Other booking systems cannot deliver this convenience because they lack the technology to see real-time availability and make reservations in the different systems that manage included entitlements. To see the OPERA Cloud platform in action visit HITEC booth #4015 on June 16-19 th.
Alternative revenue lives within your ability to deliver more value in ways that guests, owners, and partners dont mind paying for. Revenue Stream #1: Upsells and Add-Ons for Guests Guests are willing to spend more if it enhances their experience.
Some of the most impactful integrations include: Booking engines PMSs CRMs Communication channels Upselling tools With these integrations in place, every traveler interactionwhether it’s an inquiry, booking, update, or follow-up is automatically synchronized across systems. How does hotel integration benefit operational efficiency?
These models often lack the context and transparency revenuemanagers need to understand pricing decisions. Other booking systems cannot deliver this convenience because they lack the technology to see real-time availability and make reservations in the different systems that manage included entitlements.
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