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Hotels rely on OTAs like Booking.com, Agoda, and Expedia to stay visible and fill rooms. But while these platforms drive bookings, they can also cause unintended revenue loss — not because the platforms are flawed, but because of avoidable mistakes in how hotels manage them. The OTA adds a member discount on top.
Manual distribution management was not a sustainable proposition Before switching to STAAH, the Chalets 1066 team used its PMS, Planyo, to manage bookings, but syncing rates and availability across multiple OTAs was a manual and error-prone process.
Hotels rely on OTAs like Booking.com, Agoda, and Expedia to stay visible and fill rooms. But while these platforms drive bookings, they can also cause unintended revenue loss — not because the platforms are flawed, but because of avoidable mistakes in how hotels manage them. The OTA adds a member discount on top.
If there’s a sudden change, for example, an influx of last-minute bookings hits the system, the platform can enable revenuemanagers to adjust room rates dynamically to maximize revenue. Decision intelligence unifies the full range of pricing decision-making through both OTAs and direct bookings.
Drawing on pricing activity data from 188 OTAs and metasearch engines in June, the report analyzes how often — and how aggressively — each intermediary undercuts the direct hotel booking channel. 123Compare has identified this group to include major OTAs like Booking.com or Expedia and high-risk resellers like Traveluro or Super.com.
In this blog, well explore how hoteliers in India, especially in nearby cities like Varanasi, Gorakhpur, Chitrakoot, Lucknow, and Ayodhya, can prepare to accommodate the surge in travelers and capitalize on this once-in-a-lifetime event.
As guest expectations and booking trends evolved, Guy wanted a smarter, faster, and more responsive way to manage availability and rates across online travel agents (OTAs) — and something that didn’t make them feel stuck in the past. The STAAH Channel Manager provided the flexibility and real-time updates the team needed.
It can directly impact revenue, guest satisfaction, and your ability to scale. What Is a Channel Manager and Why Does It Matter? A channel manager connects your property management system to booking platforms such as OTAs, GDS (Global Distribution Systems), and direct booking engines.
Catering to both business and leisure travellers, the group offers a blend of modern amenities and personalised services. STAAH’s tools helped standardise booking operations, enhance OTA performance and establish a tech-forward approach to revenuemanagement.
Maximize Direct Bookings to Reduce Dependence on OTAs When guests book through Online Travel Agents (OTAs) like Booking.com or Expedia, hotels often have to pay hefty commission fees, sometimes up to 20%. While OTAs help bring in new customers, relying too heavily on them can hurt your bottom line.
But luckily, there is a solution: Single-solution platforms that consolidate all essential hotel management tools into one complete system. Gone are the days of dealing with multiple systems for reservations, revenuemanagement, and guest engagement. Scalability: Easily adapt to the needs of a growing property or hotel chain.
The new program brings together the company’s comprehensive suite of business travel services under one unified program , offering personalized partnerships, competitive rates and streamlined booking solutions. “ Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
Managing multiple OTAs can feel like walking a tightrope for hoteliersone wrong step can lead to overbookings, rate discrepancies or missed revenue. Rate disparities: Inconsistent pricing can lead to OTA penalties, lower rankings, and guest mistrust. The system even flags mismatches before they cause issues.
But a lot of hoteliers have gotten stuck in a loop of constantly slashing prices, offering direct channel discounts, OTA promotions, and special rate packages to drive occupancy. For example, targeting people looking for a local getaway during shoulder seasons or offering special deals to business travelers for repeat bookings.
Every year during Songkran, Thailand welcomes millions of travelers eager to experience the fun and tradition, filling up streets, temples, and yes, hotel rooms! Thailands beloved festival sees an influx of both international tourists and local travelers. During Songkran, travelers dont just stay longer; they spend more.
As you might expect, rate parity is highly beneficial to online travel agents (OTAs) that have access to a vast number of travellers and charge commission rates to property owners/operators. Wide rate parity With wide rate parity, a hotel or B&B agrees not to undercut the room prices that an OTA charges for their hotel.
The hotel attracts both leisure and business travellers with facilities including a swimming pool, aviary, fun bike, indoor playground, spa, sauna, steam, meeting rooms and an on-site restaurant. We look forward to a continued partnered approach in your business through advanced distribution, booking and revenuemanagement capabilities.
While traditionally defined by location, brand, and amenities, todays compsets are increasingly segmented by booking behaviors and traveler demographics. The second era of compsets started when the internet brought online travel agencies (OTAs) and online bookings, making competition more dynamic.
It offers a comfortable and convenient stay for both business and leisure travellers. Understanding and maintaining rate parity is crucial for hoteliers as it influences pricing strategies , revenuemanagement , and the potential profitability of the business. The STAAH booking engine was a game changer for the business.
A hotel commercial strategy is a coordinated business approach that integrates sales, marketing, revenuemanagement and distribution efforts to maximise total hotel revenue. A carefully considered commercial strategy can help a hotel respond to global turbulence, technological advancement, and changes in traveller behaviour.
Its modern style establishment offers comfort, convenience, relaxation, connectivity as well as quite retreat for discerning travellers. Rates, inventory and reservations were manually managed, which was inefficient and increased the chances of making mistakes. Inconsistencies across online travel agents (OTAs) was common.
industry room rate behaviour reveals higher prices and increasingly complex distribution channels can trigger aggressive responses from online travel agencies (OTAs), especially those outside the major distribution groups. When OTAs display lower prices than the hotels own website, direct bookings suffer.
With a data-driven approach and AI-powered tools like eZee Mint AI , you can still maximize occupancy, increase revenue per room , and turn last-minute demand into profits. Dont Let Last-Minute Pricing Cost You Profits Ed Sheerans fanbase is diverse, from students and backpackers to luxury travelers. But you have to act fast.
billion travelers in 2024 , up 11% from the year before, hotels have a golden opportunity to tap into soaring demand and boost direct bookings. The Layer is carefully crafted to enhance the allure for local travelers seeking a luxury escape close to home. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
Past guests include Sarah Fults, VP of Distribution at MGM Resorts, James Lemon, Global Lead of Travel, Transport, and Leisure at Stripe, Jason Pinto, Co-Founder and COO at Pace Revenue, and more. Episodes feature interviews, industry updates, and discussions on topics including short-term rentals, hotels, and travel trends.
Bidding platforms give you a quiet back door to move those vacant rooms, protecting the rates guests see on OTAs while topping up revenue that would otherwise slip away. Load a hidden minimum rate on a bidding site and give budget-minded travellers a compelling reason to book, without touching your public BAR.
They simplify the often complex world of revenuemanagement , giving you a reliable foundation to build upon as you grow your confidence in managing rates. Net rate : This is the rate after subtracting any commissions or fees, often used in negotiations with online travel agencies (OTAs) or corporate bookings.
Its modern style establishment offers comfort, convenience, relaxation, connectivity as well as quite retreat for discerning travellers. Rates, inventory and reservations were manually managed, which was inefficient and increased the chances of making mistakes. Inconsistencies across online travel agents (OTAs) was common.
The guest review score is a critical KPI for accommodation providers, influencing everything from OTA visibility to guest trust. Initially, reviews were just something you responded to, then we learned to take advantage of review insights for operations, and now they even have the potential to be a revenuemanagement tool.
Available in 50+ languages, it delivers fast, personalized responses that drive higher conversions , reduce booking abandon rates, and capture direct bookings that may otherwise go to OTAs. This feature helps improve response speed, booking efficiency, and reduces staff workload. Sabre’s SynXis Concierge.AI SynXis Concierge.AI
Tryp.com is an online travel marketplace that bundles flights, accommodation and experiences into value-driven packages curated by AI. Travellers pick a theme, such as “beach escape” or “digital nomad city break”, and the site returns ready-made itineraries that can be booked in a few clicks. What is Tryp.com?
Established in 2016, RevenYou is a specialist consultancy firm supporting accommodation businesses across Australia, New Zealand, and the Pacific with revenuemanagement, sales, marketing, and systems integration. Unlocking profit for its clients has become synonymous with the brand over the years.
Extended stays are transforming the way that travellers and travel companies view the hospitality landscape. With remote work here to stay for many, corporate relocations surging, and travellers seeking more flexible accommodation arrangements, demand for stays lasting 30+ days is growing. Are they big enough?
6/30/2025 Duetto Introduces RMS for Limited-Service Hotels Duetto introduces GameTime, a streamlined revenuemanagement system (RMS) designed specifically for select-service and limited-service hotel brands. Whether general or front desk managers, our staff use it with ease and confidence. GameTime is already in use.
By empowering hotels that live and breathe authentic hospitality, the soft brand is seeking to reshape the future of luxury travel – one pioneering property at a time. “ Advertisements “ As the expectations of sophisticated travellers evolve, so too must the models that support the hotels serving them.
Business intelligence software To improve EBITDAR, teams can use business intelligence software to collaborate, identify opportunities to reduce costs, and find ways to increase revenue. 7 tips to improve EBITDAR As a profit metric, EBITDAR can be improved in two ways: increasing revenue and reducing costs.
Looking specifically at Peru, archetypally known for those travelers seeking to take the Inca Trail from Cusco to the Machu Picchu, one of new seven wonders of the world. Here again we see an independently spirited and family-run boutique brand helping cultivate a new generation of travelers.
Hotel management can often feel like youre spinning plates – online travel agents (OTAs) sending bookings, guests booking directly on your site, and your front desk needing real-time updates to avoid the dreaded overbooking. Enter the channel manager.
As guests become accustomed to seamless, technology-driven experiences in their daily lives, they expect the same level of service when they travel. This shift not only improves profitability but also creates a better experience for guests, leading to higher satisfaction and loyalty.
A year ago, Accentureâs Consumer Pulse Survey found that travelers felt booking a hotel was harder than buying a car and that choosing a flight was almost as hard as choosing a mortgage. Gen AI provides an opportunity for the travel industry to reimagine the discovery and purchasing process for travelers. Travelers are 1.3x
RaccoonRev Plus is engineered to bridge the gap between basic rule-based pricing and the full complexity of traditional RevenueManagement Systems (RMS). Looking beyond revenue, van Dyl sees this as the first step in RoomRaccoons broader AI journey. âRevenuemanagement is just the beginning.
With the hospitality industry adapting to evolving guest expectations and the rapid growth of online booking platforms, managing hotel operations become increasingly complex. In this blog we look at some common issues that hoteliers of any size face and where effective channel management through the right platform helps overcome these.
riding the Booking.com ranking reshuffle rodeo Images by GuestRevu The guest review score is a critical KPI for accommodation providers, influencing everything from OTA visibility to guest trust. riding the Booking.com ranking reshuffle rodeo Posted on Yesterday at 10:52 am Home Suppliers Booking.yeehaw!
Its a powerful, full-funnel strategy designed not only to capture attention but also to nurture relationships over time, following five key stages at its core: understanding, attracting, engaging, converting, and retaining travelers. Demand generation requires a coordinated, multi-departmental approach.
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